www.dbs.com.sg Open in urlscan Pro
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URL: https://www.dbs.com.sg/private-banking/docusign_tnc.page
Submission: On March 21 via api from SG — Scanned from SG

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<form role="form" class="form-horizontal" method="post">
  <div class="search-menu">
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      <div class="row">
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DBS TERMS GOVERNING USE OF ELECTRONIC SIGNATURES


DBS TERMS GOVERNING USE OF ELECTRONIC SIGNATURES


DBS TERMS GOVERNING USE OF ELECTRONIC SIGNATURES

Important Note: You may only use DocuSign if you accept these DBS Terms
Governing Use of Electronic Signatures (“Terms”). By proceeding, you will be
treated as confirming that you have read, understood, agree to and accept the
Terms and the DBS Privacy Policy.

These Terms shall govern your use of the DocuSign application / system /
platform (“System”) offered by DocuSign Inc. (“Provider”) and your agreement to
use electronic signatures in your dealings with us.

In these Terms, "we", "our" or "us" refer to DBS Bank Ltd. and its branches,
parent company, representative offices, agencies, subsidiaries and affiliates
(including any branches or representative offices of any subsidiary or
affiliate) where you have a relationship or wish to have a relationship
(together, “DBS”) and "you" or "your" refer to the DBS customer (whether
individual or non-individual) who intends to obtain banking products/services
from us or who has an existing relationship with us.

1.

Authorisation and Use of System

1.1

You agree that we may accept and act on any document, agreement, notice, letter,
form or other instructions signed, accepted or executed using electronic
signatures by you and/or your authorised representatives via the System
(together, “Instructions and Documents”), so long as the Instructions and/or
Documents are or appear to be sent by or originate from the Provider or the
System.

1.2

If you have appointed someone to act on your behalf, you must ensure that only
persons with proper and valid authority send or transmit or authorise the
sending or transmission of the Instructions and/or Documents to us and you
acknowledge that we will be relying on the Instructions and/or Documents for the
purposes of providing banking services and/or products to you. We have no
further obligation to inquire or confirm the veracity or authenticity of any
Instruction and/or Document received through the System. Any fraud, forgery or
impersonation of your identity and/or signature or the identity and/or
signatures of your authorised representative shall, except for our gross
negligence or wilful misconduct, be your responsibility and liability.

1.3

You agree that we are deemed to receive any Instruction and/or Document only
upon our successful receipt and/or retrieval of the Instruction and/or Document
from the System. You further agree that the Instructions and/or Documents may
not be processed immediately, around the clock or in a timely manner and that
processing depends on, among other things, the time and day that such
Instructions and/or Documents are received by us.

1.4

We can refuse to act upon any Instruction and/or Document, and take any action
we reasonably deem appropriate in the circumstances in our discretion, including
if we have reasonable ground to believe that:

 a. it was not given by you;
 b. it was not clear;
 c. it will prevent us from complying with what we consider to be our
    obligations under any applicable law or regulation, rule, practice,
    direction or guideline;
 d. the System is used by you for any unauthorised or unlawful purposes; or
 e. there has been, or there will be, a breach of these Terms generally

In such circumstances, we may inform you, as soon as reasonably practicable,
that the Instruction and/or Document has not been acted upon by us.

1.5

If you request to cancel any request or instruction in respect of any
Instruction and/or Document received by us, we will use reasonable endeavours to
do so but will not be liable to you if we are unable to do so.

1.6

You agree that any Instruction and/or Document signed, executed or accepted by
you using electronic signatures shall be deemed to be duly signed, executed or
accepted by you and we may rely on such electronic signature, execution or
acceptance as if the original document, agreement, notice, letter, form or other
instruction had been duly signed, executed or accepted by you without further
reference to you.

2.

Security requirements

2.1

You must comply with all security procedures, requirements, instructions and
specifications prescribed by us and/or the Provider from time to time including,
where relevant or applicable, those set out in our or the Provider’s user
manual, rulebook, terms and/or service contracts. In addition, you must take all
reasonable precautions to prevent fraudulent or unauthorised use of or access to
your information and/or details or that of your authorised representatives.

2.2

You must immediately inform us if you have grounds to suspect any unauthorised
or unlawful use of the System.

2.3

You confirm that you have adequate internal policies and processes in place to
manage cybersecurity risks, including without limitation risks on phishing and
business email compromise.

3.

Your representations and warranties

3.1

You represent and warrant to us each time you use the System, that:

 a. your use of electronic signatures does not violate, breach or conflict with
    or constitute a default under any law, regulation, rule, judgment, contract
    or other instrument binding on you or if you are a non-individual, your
    constitutional documents; and
 b. all information and documents furnished by you to us are true, complete and
    accurate in all respects when provided.

4.

Liability

4.1

The System is a third-party service that is neither owned or operated by us and
your use of the System is at your own risk. We expressly exclude any guarantee,
representation, warranty, condition, term or undertaking of any kind relating to
or arising from any use or inability to use the System. We will not be liable
for any loss, damage or cost incurred by you in connection with your use of or
inability to use the System.

4.2

You are aware of and accept the risks associated with the use of electronic
communications and means of electronic transmission or server. These risks
include (without limitation) that any Instruction and Document that you send via
the System and/or the Provider:

 a. may be altered, intercepted, tampered or manipulated without your knowledge
    or proper authorisation before transmission to and receipt by us;
 b. are not a secure means of delivery of information and are subject to the
    risk of fraud, forgery, manipulation, alteration, error, technical defect,
    power or system failure, misunderstanding, identity impersonation, theft or
    loss;
 c. are generally handled in the ordinary course of business and during business
    hours and are not allotted any priority as to time and we will not be
    responsible for prompt handling of the Instructions and/or Documents even if
    such Instructions and/or Documents are time critical or subject to a
    deadline; and
 d. are subject to such applicable prevailing procedures and cut-off times and
    will be in our discretion.

4.3

We will not be liable to you for any loss, damage, cost or expense whatsoever
(whether direct or indirect, whether foreseeable or not) which you may suffer or
incur arising from:

 a. your use or inability to use the System;
 b. any breakdown, malfunction of the computer, terminal communication lines or
    transmission link or any other equipment or system whether or not belonging
    to us;
 c. any breach by you of any provision of these Terms or any information or
    documents furnished by you, which is or proves to have been incorrect,
    incomplete or misleading in any material respect when provided;
 d. any unauthorised or unlawful use of the System by you or anyone.

4.4

You further acknowledge that equipment and software providers, service
providers, network providers (including the telecommunications providers,
internet browser providers or internet service providers) may have or be able to
gain access to any information transmitted through the System and/or the
Provider.

4.5

You shall indemnify us and hold us harmless against any claim, demand, action or
proceeding which may be made against us and any losses, damages, costs or
expenses (including legal fees on a full indemnity basis) and all other
liabilities of any nature which we may incur or suffer because of:

 a. us acting or relying on any Instruction and/or Document;
 b. any breakdown, malfunction of the computer, terminal communication lines or
    transmission link or any other equipment or system whether or not belonging
    to us;
 c. any breach by you of any provision of these Terms or any information or
    documents furnished by you, which is or proves to have been incorrect,
    incomplete or misleading in any material respect when provided; or
 d. any unauthorised or unlawful use of the System by you or anyone

4.6

In no circumstances will either party be liable to the other for any
consequential, indirect, economic, loss of profit, special or punitive losses or
damages.

5.0

Consent to Disclosure and Personal Data

5.1

You confirm that you have read and fully understood and accepted the prevailing
terms and conditions governing your accounts, transactions and other services
with us, including:

 a. if you are a DBS Private Bank or DBS Treasures Private Client customer, the
    Private Banking and Investment Services Agreement, including (without
    limitation) Clause 24 of the Account Terms in the Private Banking and
    Investment Services Agreement, and the DBS Privacy Policy (available at
    www.dbs.com/privacy) referred to therein, relating to the collection,
    processing, use and disclosure of Customer Data (as defined therein). You
    confirm your consent to the collection, processing, use and disclosure of
    Customer Data as set out in Clause 24 of the Private Banking and Investment
    Services Agreement and the DBS Privacy Policy.
 b. If you are a DBS Treasures customer, the DBS Treasures Agreement, including
    (without limitation) Clause 12 of the DBS Treasures Agreement, and the DBS
    Privacy Policy (available at www.dbs.com/privacy) referred to therein,
    relating to the collection, processing, use and disclosure of Customer Data
    (as defined therein). You confirm your consent to the collection,
    processing, use and disclosure of Customer Data as set out in Clause 12 of
    the DBS Treasures Agreement and the DBS Privacy Policy.
 c. For all DBS individual clients, the Terms and Conditions Governing Accounts,
    including (without limitation) Clause 16 of the Terms and Conditions
    Governing Accounts, and the DBS Privacy Policy (available at
    www.dbs.com/privacy) referred to therein, relating to the collection,
    processing, use and disclosure of any information relating to and any
    particulars of your account(s) with us and affairs, including personal data.
    You confirm your consent to the collection, processing, use and disclosure
    of information as set out in Clause 16 of the Terms and Conditions Governing
    Accounts and the DBS Privacy Policy.

5.2

In addition and without prejudice to any other agreement which we may have with
you or any right we have at law, you agree that we may disclose any information
relating to you, your accounts, your transactions or your dealings and banking
relationship with us to the Provider, its employees, service providers and
agents.

5.3

Your information and data may be stored on the Provider’s servers and network
and will be subject to the Provider’s data privacy or data handling policies and
we have no responsibility or liability over the Provider’s use, storage,
handling or further disclosure of your information and data.

5.4

You may provide personal data to us (including if you are a non-individual,
personal data of your office holder, employee, shareholder and/or beneficial
owner) in connection with you establishing or maintaining your relationship with
us. When providing any personal data to us, you confirm that you are lawfully
providing the data for us to use and disclose for the purposes of:

 a. providing products or services to you;
 b. meeting the operational, administrative and risk management requirements of
    DBS Group; and
 c. complying with any requirement, as DBS Group reasonably deems necessary,
    under any law or of any court, government authority or regulator.

For the purpose of this clause, “DBS Group” means DBS Group Holdings Ltd and its
affiliates.

6.0

Miscellaneous

6.1

These Terms are governed by the laws of Singapore. All disputes arising from or
pursuant to these Terms shall be resolved before the non-exclusive jurisdictions
of the courts of Singapore, and you agree to submit to the jurisdiction of such
courts.

6.2

If any provision of these Terms is unlawful or unenforceable under any
applicable law, it will, to the extent permitted by such law, be severed without
affecting the validity of the other provisions.

6.3

No forbearance, delay or indulgence by us in enforcing these Terms shall
prejudice or restrict our rights. No waiver of our rights shall operate as a
waiver of any subsequent breach, and no right, power or remedy herein conferred
upon or reserved for us is exclusive of any other right, power or remedy
available to us.

6.4

The indemnities in our favour and the exclusion of our liabilities in these
Terms shall remain in full force and effect and shall not be in any way affected
or prejudiced by any change to these Terms. For the avoidance doubt, in addition
to these Terms, our prevailing terms and conditions governing your accounts,
transactions and other services will, unless otherwise specified in writing,
continue to apply and bind you and nothing in these Terms shall prejudice or
affect our rights under our prevailing terms and conditions.

6.5

A person who is not a party to these Terms may not enforce any of its terms
under the Contracts (Rights of Third Parties) Act (Chapter 53B).

6.6

We may at any time amend these Terms by giving reasonable notice to you. Such
notice may be sent via email, posted on our website or published in any media or
channel we deem appropriate. You are deemed to agree to such amendments if you
continue to use the System after the effective date of such amendments.




USEFUL LINKS

 * Terms & Conditions
 * Important Notes
 * Announcements
 * Fee Schedule
 * Monetary and Non-Monetary Benefits Schedule
 * Best Execution Policy

OTHERS

 * Information for Non-Singapore Residents
 * Rates Online
 * Our Business Practices
 * Deposit Insurance Scheme
 * Insurance Product Providers
 * Lasting Power of Attorney

NEED HELP?

 * Phone - 1800 221 1111
   
   Have someone contact you
   
   Help & Support Portal
   
   Feedback

MARKETS

Singapore

 * Singapore
 * Hong Kong
 * India
 * Indonesia
 * Mainland China
 * Taiwan

 * Terms & Conditions|
 * Privacy Policy|
 * Fair Dealing Commitment|
 * Compliance with Tax Requirements|
 * Vulnerability Disclosure Policy


 * ©2023 DBS Bank Ltd (incorporated in Singapore)|
 * Co. Reg. No. 196800306E

 * 
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