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Text Content

0800 0214 999 customerservices@itambulance.co.uk
 * Services
   back
   Support
    * IT Support Contracts
    * Emergency IT Support
    * Disaster Recovery
    * IT Network Support
    * Remote Backup
    * Remote IT Support
    * Thin Client
    * Third Sector Support
    * Microsoft 365
   
   Management
    * IT Consultancy
    * Privacy Consultancy
    * Sage Development Partner
    * Systems Installation / Hardware Refresh
    * Cloud Migration
    * Microsoft Azure
    * Digital Transformation
   
   Digital Transformation
    * Digital Transformation
    * Cloud Migration
    * Microsoft 365
    * Microsoft Azure
    * Tenant Management
    * Data Security
    * Cloud Managed Services
   
   Security/Compliance
    * Cyber Essentials
    * Cyber Security Solutions
    * ISO27001
    * GDPR
    * GDPR In a Box
    * Privacy
    * Privacy by Design
    * Virtual DPO
    * Safe Contractor
    * FCA Regulated
    * SRA Regulated
    * PCI -DSS

 * Challenges
   back
    * We have lost confidence in our IT Support
    * We need to support staff better in working at home
   
    * Data Loss, Cyber Terrorism and Cyber Security
    * We need Cyber Essentials certification

 * About
 * FAQs
 * News
 * Contact
 * FREE CONSULTATION
 * 0800 0214 999 customerservices@itambulance.co.uk

0800 0214 999 customerservices@itambulance.co.uk


BOOK A FREE CONSULTATION

A 15 minute phone consultation is the perfect way to discover how IT Ambulance
can help your business. Complete the form below and we’ll get back to you to
arrange your call.

I consent to IT Ambulance holding my personal information in accordance with
their Privacy Notice







This form collects your details so that we can arrange your consultation. You
can view our privacy notice for the full story on how we protect and manage
submitted data.


A LEADING IT SUPPORT COMPANY IN WILTSHIRE, BUCKINGHAMSHIRE & LONDON.

About us

Excellent Value

Our prices are generally 30% less than competitors.

Expert Technicians

Experienced and Individually Qualified subject experts

Our Guarantee

Only IT Ambulance guarantee Same Hour onsite support

Proactive Support

Our Managed Services provide better than 99.99% availability


WE'RE AN IT SUPPORT COMPANY WHO SPEAK YOUR LANGUAGE.

As an established IT support company, IT Ambulance delivers on the promise of
your technology investment. We design, supply, install and maintain computer
systems aligned to your desired operational outcomes whether on premises, in the
cloud or in a hybrid environment, for SME and mid-sized businesses and 3rd
sector operations

As your outsourced IT support company, we back up deeply Technical Skills with
strong People skills. We talk your language. Call us today to discuss your
business needs on 0800 0214 999.

About Our IT Support Company
Previous

We were recently acquired by a large, international group and subsequently we
have bought 4 more UK Businesses to the end of 2021. Their was no consistency in
these company's' systems and some of them had lacked investment for years. The
privacy and security issues their data posed really made me lose sleep.
Thankfully, one of our acquisitions had used IT Ambulance for many years and
their systems stood out head and shoulders above the rest. They had proven
credentials in the areas we needed managed quickly and their personnel were
incredibly knowledgeable and patient in managing the changes.

ER, Engineering Services, Oxfordshire

IT Ambulance built our company IT systems from the ground up to support our UK
and international team with reliable, secure systems. They have guided us
through technological changes and supported us with policy and procedural change
to maintain the various compliances required in our sector. Service is first
rate and the staff likable and great to work with.

AO, Engineering, London/ Czechia

When our company relocated to Wiltshire we were worried about replacing the IT
support company we had been with for over 10 years. We were surprised to find a
company with the size of reference sites that IT Ambulance have in the area.
Besides the excellent service we receive, the depth of skills meant they
resolved a number of issues with our system we were unaware of and now 5 years
on they have completely redesigned our systems to support our remote working.

TH. Energy Sector. Wiltshire

We had been with IT Ambulance for over 10 years and got used to the excellent
service but after a routine review we were tempted away by an offer that was too
good to refuse (or in retrospect, perhaps believe) We were only a month in when
additional bills poured in and every piece of on-site support produced another
invoice. We waited days for simple issues to be fixed. We ended up spending
thousands to buy out our contract and were grateful to return to IT Ambulance,
who frankly now we would never leave.

DH. Service Sector, Buckinghamshire

We trust IT Ambulance. We are a software company so not short of technical
skills but we recognise that we are better off leaving our infrastructure to a
specialist we can focus on what we do best. Over the years we have recommended
IT Ambulance to a number of our end user customers and they often comment how
satisfied they are too, which reflects well on us.

DP. Independent Software Vendor, Middlesex

We appreciate the service IT Ambulance gives us and we have a great relationship
with their team. We don't have a lot technical staff, so we are demanding but we
don't like to waste money. They understand the strict regulations we work within
our sector and ensure that they are always on top of our issues. Our group of
companies changes frequently and IT Ambulance have built us systems that adapt.
Its very convenient that they have offices in London and the home counties,
together with near us here in Wiltshire and can cover our whole business.

NS. Financial Services Sector, Wiltshire

Moving to IT Ambulance was a fantastic decision for us. They understand the
charity sector and helped us acquire the right licencing. Our infrastructure has
moved forward under their guidance and we have been able to secure our systems
with enterprise class security. Their staff are great to work with and happy to
take time to explain.

TM, Charity Sector, Buckinghamshire

Thanks to IT Ambulance and their ISO 27001 certification supporting our
infrastructure we have just won a very large contract for 2022. More of our
customers are asking us privacy and data security undertakings each renewal.
Brilliant work as always.

JH. Food Sector, Somerset.

We were recently acquired by a large, international group and subsequently we
have bought 4 more UK Businesses to the end of 2021. Their was no consistency in
these company's' systems and some of them had lacked investment for years. The
privacy and security issues their data posed really made me lose sleep.
Thankfully, one of our acquisitions had used IT Ambulance for many years and
their systems stood out head and shoulders above the rest. They had proven
credentials in the areas we needed managed quickly and their personnel were
incredibly knowledgeable and patient in managing the changes.

ER, Engineering Services, Oxfordshire

IT Ambulance built our company IT systems from the ground up to support our UK
and international team with reliable, secure systems. They have guided us
through technological changes and supported us with policy and procedural change
to maintain the various compliances required in our sector. Service is first
rate and the staff likable and great to work with.

AO, Engineering, London/ Czechia

When our company relocated to Wiltshire we were worried about replacing the IT
support company we had been with for over 10 years. We were surprised to find a
company with the size of reference sites that IT Ambulance have in the area.
Besides the excellent service we receive, the depth of skills meant they
resolved a number of issues with our system we were unaware of and now 5 years
on they have completely redesigned our systems to support our remote working.

TH. Energy Sector. Wiltshire

We had been with IT Ambulance for over 10 years and got used to the excellent
service but after a routine review we were tempted away by an offer that was too
good to refuse (or in retrospect, perhaps believe) We were only a month in when
additional bills poured in and every piece of on-site support produced another
invoice. We waited days for simple issues to be fixed. We ended up spending
thousands to buy out our contract and were grateful to return to IT Ambulance,
who frankly now we would never leave.

DH. Service Sector, Buckinghamshire

We trust IT Ambulance. We are a software company so not short of technical
skills but we recognise that we are better off leaving our infrastructure to a
specialist we can focus on what we do best. Over the years we have recommended
IT Ambulance to a number of our end user customers and they often comment how
satisfied they are too, which reflects well on us.

DP. Independent Software Vendor, Middlesex

We appreciate the service IT Ambulance gives us and we have a great relationship
with their team. We don't have a lot technical staff, so we are demanding but we
don't like to waste money. They understand the strict regulations we work within
our sector and ensure that they are always on top of our issues. Our group of
companies changes frequently and IT Ambulance have built us systems that adapt.
Its very convenient that they have offices in London and the home counties,
together with near us here in Wiltshire and can cover our whole business.

NS. Financial Services Sector, Wiltshire

Moving to IT Ambulance was a fantastic decision for us. They understand the
charity sector and helped us acquire the right licencing. Our infrastructure has
moved forward under their guidance and we have been able to secure our systems
with enterprise class security. Their staff are great to work with and happy to
take time to explain.

TM, Charity Sector, Buckinghamshire

Thanks to IT Ambulance and their ISO 27001 certification supporting our
infrastructure we have just won a very large contract for 2022. More of our
customers are asking us privacy and data security undertakings each renewal.
Brilliant work as always.

JH. Food Sector, Somerset.

We were recently acquired by a large, international group and subsequently we
have bought 4 more UK Businesses to the end of 2021. Their was no consistency in
these company's' systems and some of them had lacked investment for years. The
privacy and security issues their data posed really made me lose sleep.
Thankfully, one of our acquisitions had used IT Ambulance for many years and
their systems stood out head and shoulders above the rest. They had proven
credentials in the areas we needed managed quickly and their personnel were
incredibly knowledgeable and patient in managing the changes.

ER, Engineering Services, Oxfordshire
Next

COMMON IT CHALLENGES WE HELP SOLVE

We have lost confidence in our IT Support

The good technician is never available? Don't understand their bills? Repeat
visits for the same thing? Always firefighting?

Read more
We need to support staff better in working at home

Covid has changed the way we do business and your systems need to adapt quickly
to new ways of working.

Read more
Data Loss, Cyber Terrorism and Cyber Security

It's a dangerous world out there and all you want to do is get on with what you
do best. Meanwhile someone, somewhere, wants to make a quick buck out of your
data security weaknesses

Read more
We need Cyber Essentials certification

You have recognised the advantages of better security and want the certification
that everyone is now asking for on their Invitation to Tender.

Read more



OUR IT SUPPORT SERVICES

About Us

IT SUPPORT

IT support for your systems when they go wrong is just a phone call away. IT
Ambulance was named after its unique same hour onsite service offering that
guarantees you an expert IT Technician on site within an hour to deal with your
most critical problems. In recent years this service exists to underpin our
confidence in our managed service offering.

More about IT Support Services

MANAGEMENT

Whether IT Ambulance manages your on premises infrastructure, or your tenant in
a cloud based or hybrid solution you can count on our expert team to deliver a
highly reliable, user friendly system that exceeds your expectation for
Confidentiality, Integrity and Availability wherever you need that data.

More About Managed IT Services

DIGITAL TRANSFORMATION

Digital transformation is the process of understanding your business processes
and desired outcomes then reimagining them to make use of new digital
technologies to support or modify your culture to take advantage of streamlining
offered by cloud technologies based on prebuilt, proven concepts for modern
working that are often very simple and quick to deliver.

More about Digital Transformation

SECURITY/COMPLIANCE

IT Ambulance offers itself a centre of excellence for Cyber Essentials
certification and have delivered this standard for many of our customers. In
fact our support and maintenance contracts have this framework built in to our
delivery to customers. With our ISO9001 and ISO27001 Certifications we are
peculiarly well placed to be able to assist your operation in all aspects of
privacy and data security compliance.

More about Security & Compliance


THE QUALITY OF OUR IT SUPPORT SERVICES HAVE BEEN RECOGNISED.

ISO 9001:2015

IT Ambulance’s ISO 9001:2015 Certification covers “Consultancy and Provision of
IT Solutions, Support and Maintenance”. Documented procedures within our Quality
Management System, support industry best practice and underpin all aspects of
our business and dealings with our customers. It means that we deliver
consistently high quality of service, across all of our offices and all of our
staff. We evaluate our performance routinely and look to continuously improve
our processes and service. All internally and externally audited to show
demonstrable commitment to quality of service.

IS0 27001:2022

IT Ambulances IS0 27001:2022 Certification covers “Consultancy and Provision of
IT Solutions, Support and Maintenance”. Our documented Information Security
Management System incorporates the very latest of modern data security thinking
to ensure that our teams provision of a robust data security model to your
organisation guards your data in accordance with a holistic approach that is
second to none. We evaluate our performance routinely and look to continuously
improve our processes and service. All internally and externally audited to show
demonstrable commitment to safeguarding your organisation.

CYBER ESSENTIALS

IT Ambulance is a “Centre of Excellence” for Cyber Essentials certification. Our
Managed Service contracts all build in cyber security best practices and
procedure’s that meet or exceed this standard. We support our customers in
achieving this external accreditation as a minimum level of cyber security
verification. This valuable benchmark is now considered essential in in
demonstrating competence for Public Sector bids across all industries and that
exclusivity is growing fast. It is also reckoned that Cyber Essentials processes
will defeat 85% of cyber security threats.

Learn more


WHY YOU CAN BE CONFIDENT PARTNERING WITH US AS YOUR IT SUPPORT COMPANY

With IT support hubs throughout the South of England, IT Ambulance is one of the
largest IT Support, Computer Support and IT Outsourcing suppliers in the region.

We pride ourselves on offering customer service that is second to none combined
with innovative solutions to make your IT investment work hard for you.

As our client you’ll benefit from:

 * Our ‘same hour on site’ guarantee
 * Our large multi-disciplined team
 * Dedicated project managers
 * Commitment to maintaining ISO 9001:2015 and ISO 27001:2013 ensuring a
   consistent quality delivery built on a foundation of security best practice.
 * Great prices on software & hardware
 * Developing great relationships with your named technicians
 * Our culture of continuous improvement

OUR PARTNERS, VENDORS & CERTIFICATIONS




IT SUPPORT NEWS & SOCIAL

ALL NEWS


A WORRYING NEW TREND FOR COMPANY OFFICERS

A data breach could be devastating or even fatal to your operation. Its a given
that your reputation will obviously take a hit, you will suffer the

Read more

IT AMBULANCE FACEBOOK GROUP

Join our Facebook group for the latest IT news, tips and advice.

Join Now

IT AMBULANCE ON LINKEDIN

Follow our company LinkedIn page for news & updates.

Follow Us


COVERING WILTSHIRE, BUCKINGHAMSHIRE, LONDON

CONTACT US

ZEALS, WILTSHIRE

IT Ambulance Ltd, HQ St Martin's CourtyardChapel LaneZealsWiltshire, BA12 6NZ

AYLESBURY, BUCKINGHAMSHIRE

IT Ambulance Ltd Units 15/16 Claydon House Business Centre1 Edison
RoadAylesburyBuckinghamshire, HP19 8TE

WEST LONDON

IT Ambulance Ltd Rockware Business Centre5 Rockware AvenueGreenfordMiddlesex,
UB6 0AA

START A CONVERSATION

Book a no obligation phone consultation with one of our management team to
discuss your IT support requirements.

0800 0214 999 Free Consultation
Support
 * IT Support Contracts
 * Emergency IT Support
 * Disaster Recovery
 * IT Network Support
 * Remote Backup
 * Remote IT Support
 * Thin Client
 * Third Sector Support
 * Microsoft 365

Management
 * IT Consultancy
 * Privacy Consultancy
 * Sage Development Partner
 * Systems Installation / Hardware Refresh
 * Cloud Migration
 * Microsoft Azure
 * Digital Transformation

Digital Transformation
 * Digital Transformation
 * Cloud Migration
 * Microsoft 365
 * Microsoft Azure
 * Tenant Management
 * Data Security
 * Cloud Managed Services

Security/Compliance
 * Cyber Essentials
 * Cyber Security Solutions
 * ISO27001
 * GDPR
 * GDPR In a Box
 * Privacy
 * Privacy by Design
 * Virtual DPO
 * Safe Contractor
 * FCA Regulated
 * SRA Regulated
 * PCI -DSS

STAY UP TO DATE



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and advice.


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information on how we keep data secure.

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