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Text Content

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Guide, Feedback, and Issue Reporting

 * Platform
   Meet our Unified Platform
   It’s more than just a PMS. Cloudbeds’ unified platform delivers 360-value
   across all aspects of your property.
   See how it works
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * Meet our Unified Platform
      * See how it works
      * Operations & Finance
      * PMS
      * Payments
      * Guest Experience
      * Guest Communication & Digital Check-in
      * Revenue & Analytics
      * Pricing Intelligence Engine
      * Cloudbeds Insights
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * Distribution & Marketing
      * Channel Manager
      * Distribution Partners
      * Booking Engine
      * Website Platform
      * Digital Marketing Suite
      * Cloudbeds Open API
      * API documentation
      * Become a Partner
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * Integrated Partners
      * App Marketplace
      * Customer Support
      * Onboarding
      * Customer Success
      * Cloudbeds University
      * Cloudbeds Help Center
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      
      Unlock smarter decision making at your hotel.
      Explore now
      

 * Pricing
 * Solutions
   Unstack your tech stack with Cloudbeds
   Cloudbeds masterfully unifies the solutions you need to increase total
   revenue, streamline operations, and delight guests.
    * Hospitality Business Solutions
      Operations & Finance
      Streamline operations and automate workflows
      Distribution & Marketing
      Stay competitive in the digital era
      Guest Experience
      Modernize your guest experience
      Revenue & Analytics
      Data delivered, insights revealed
    * Solutions by Property Type
      Running your property is chaotic enough as it is. You don’t need your
      technology to feel that way too.
      * Hotels
      * Multi-Property Groups
      * Hostels
      * Short-Term Rentals
      * B&Bs and Inns
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      
      You don't have to do things the old way anymore. Rewrite the rules of
      hospitality across all aspects of your hotel with Cloudbeds.
      Learn more
      

 * Customer Stories
 * Resources
   2024 State of Independent Lodging
   Get access to traveler booking data and insights from lodging properties
   around the world.
   Free download
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * Resource Center
      * All Resources
      * Guides & Reports
      * SOPs & Checklists
      * Passport UserCon 2024
      * E-books
      * Templates
      * Calculators
      * Podcast
      * Videos
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * Popular Topics
      * Reservations & Distribution
      * Operations & Payments
      * Digital Marketing
      * Guest Engagement
      * Revenue Management
      * Industry Trends
      * Partner Insights
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * Customer Resources
      * Help Center
      * Product Updates
      * Compass
      * Cloudbeds University
      * Government Compliance
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      
      Compass is your hub for learning about the latest and greatest product
      updates coming to Cloudbeds.
      Watch our latest webinar
      

 * Company
   Industry-leading support and partnership
   Tens of thousands of properties around the world trust Cloudbeds for
   long-term success and 24/7/365 support.
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      * About Us
      * Our Story
      * Reviews
      * Press
      * Company News
      * Awards
      * Contact Us
      * Our Team
      * Meet the Team
      * Careers
    * Partner with Cloudbeds
      Platform Integrations
      Connect to Cloudbeds as a Marketplace or Channel partner
      Ambassador Program
      Refer Cloudbeds to earn exclusive benefits and rewards
      Cloudbeds Horizon
      Educate the next generation of hoteliers on cloud technology
    * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
      
      Meet the Cloudbeds team virtually and in-person at events around the
      world.
      Upcoming events
      


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Support

Login
 * Platform
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * Meet our Unified Platform
     * See how it works
     * Operations & Finance
     * PMS
     * Payments
     * Guest Experience
     * Guest Communication & Digital Check-in
     * Revenue & Analytics
     * Pricing Intelligence Engine
     * Cloudbeds Insights
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * Distribution & Marketing
     * Channel Manager
     * Distribution Partners
     * Booking Engine
     * Website Platform
     * Digital Marketing Suite
     * Cloudbeds Open API
     * API documentation
     * Become a Partner
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * Integrated Partners
     * App Marketplace
     * Customer Support
     * Onboarding
     * Customer Success
     * Cloudbeds University
     * Cloudbeds Help Center
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
 * Pricing
 * Solutions
   * Hospitality Business Solutions
     Operations & Finance
     Streamline operations and automate workflows
     Distribution & Marketing
     Stay competitive in the digital era
     Guest Experience
     Modernize your guest experience
     Revenue & Analytics
     Data delivered, insights revealed
   * Solutions by Property Type
     * Hotels
     * Multi-Property Groups
     * Hostels
     * Short-Term Rentals
     * B&Bs and Inns
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
 * Customer Stories
 * Resources
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * Resource Center
     * All Resources
     * Guides & Reports
     * SOPs & Checklists
     * Passport UserCon 2024
     * E-books
     * Templates
     * Calculators
     * Podcast
     * Videos
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * Popular Topics
     * Reservations & Distribution
     * Operations & Payments
     * Digital Marketing
     * Guest Engagement
     * Revenue Management
     * Industry Trends
     * Partner Insights
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * Customer Resources
     * Help Center
     * Product Updates
     * Compass
     * Cloudbeds University
     * Government Compliance
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
 * Company
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎
     * About Us
     * Our Story
     * Reviews
     * Press
     * Company News
     * Awards
     * Contact Us
     * Our Team
     * Meet the Team
     * Careers
   * Partner with Cloudbeds
     Platform Integrations
     Connect to Cloudbeds as a Marketplace or Channel partner
     Ambassador Program
     Refer Cloudbeds to earn exclusive benefits and rewards
     Cloudbeds Horizon
     Educate the next generation of hoteliers on cloud technology
   * ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎


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#1 HOSPITALITY MANAGEMENT SYSTEM

Rewrite the rules for
guest experience.
It’s more than just a PMS. Cloudbeds’ unified platform delivers 360-value across
all aspects of your hotel.
Request a Demo
Explore our Platform
Click for sound



0:07










What’s new at Cloudbeds
ARTICLE
From guesswork to predictive power: The evolution of hotel demand forecasting
PASSPORT USERCON
An exclusive first look at Cloudbeds Intelligence, immersive workshops, and
updates from partners & thought leaders
CUSTOMER STORY
Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its
guest experience


MORE THAN A PMS.
MEET OUR UNIFIED PLATFORM.

Running your property is chaotic enough as it is. You don't need your technology
to feel that way too.

Cloudbeds masterfully unifies the solutions you need to increase total revenue,
streamline operations, and delight guests.
Click for sound











Operations & Finance

Distribution & Marketing

Guest Experience

Revenue & Analytics

Streamline operations and automate workflows


POWERFUL PROPERTY MANAGEMENT


Focus on guests, not tasks, with a powerful system that includes flexible rate
and room inventory management, groups functionality, and multi-property
management.
Explore PMS


EASY TO USE, EASY TO LEARN


With Cloudbeds, your staff will quickly master the system, with an intuitive
design that helps you easily complete tasks like check-in or splitting a
reservation in just a few clicks.
Explore PMS


FRICTIONLESS PAYMENT PROCESSING


Simplify and automate payment processing to reduce admin headaches, and mitigate
fraud risk with a partner specializing in hospitality payments.
Explore Cloudbeds Payments


API & INTEGRATED PARTNERS


Connect with your preferred POS, access management, accounting, housekeeping,
government compliance partners, and more to create automated workflows and
simplify business processes.
Explore Marketplace

Stay competitive in the digital era


CHANNEL MANAGER & METASEARCH


Reach travelers wherever they are and manage all your channels, rooms, and rates
in a single, user-friendly platform that syncs in real-time.
Explore Channel Manager


DIGITAL MARKETING SUITE


Employ AI-powered tools to help you with SEO and mobile-friendly websites,
retargeting, reputation management, website chat and more.
Explore Digital Marketing Suite


COMMISSION-FREE BOOKING ENGINE


Turn your hotel website into your top-performing booking channel with 0%
commissions, integrated upsells, and a mobile-first design.
Explore Booking Engine


RMS & DISTRIBUTION INTEGRATIONS


Connect to top revenue management and CRS partners in our marketplace to manage
distribution your way.
Explore Marketplace

Modernize your guest experience


DIGITAL ARRIVALS EXPERIENCE


Treat every guest like a VIP with digital check-in, ID capture & verification,
payment collection, plus digital key integration.
Explore Whistle for Cloudbeds


GUEST COMMUNICATION PLATFORM


Personalize guest communication and streamline operations with automations,
templates, targeted offers, a unified inbox and a back-of-house chat and ticket
system.
Explore Whistle for Cloudbeds


FLEXIBLE PAYMENT OPTIONS


Allow guests to pay as they want with mobile wallet, contactless payments,
pay-by-link, and Buy Now, Pay Later options.
Explore Cloudbeds Payments


GUEST EXPERIENCE INTEGRATIONS


Connect to your favorite digital check-in, door lock, communication, CRM, and
government compliance platforms to ensure the most seamless flow for your
guests.
Explore Marketplace

Data delivered, insights revealed


UNIFIED DATA & REPORTING


With Cloudbeds, all your data comes together in one place, giving you unrivaled
capabilities to streamline reporting, save time, and enhance decision-making.
Explore Cloudbeds Insights


POWERFUL DATA INSIGHTS


Less reporting stress, more insights on the fly. Create, share and visualize all
the reports you need with customizable and multi-property reporting—right within
your PMS.
Explore Cloudbeds Insights


SIMPLIFIED REVENUE MANAGEMENT


List the perfect price every time with customized rules and alerts based on
occupancy, restrictions, & comp set for dynamic pricing optimization.
Explore PIE


RMS & BI INTEGRATIONS


Streamline revenue management, reporting and analytics by connecting your
favorite RMS and business intelligence platforms to the Cloudbeds PMS.
Explore Marketplace



INTRODUCING CLOUDBEDS INTELLIGENCE

Unlock smarter decision making at your hotel
Explore now
Unstack your tech stack
with Cloudbeds
Solutions Marketplace

Customize the Cloudbeds platform with connections to your preferred integrated
partners.

Explore Marketplace
Access Management
Point of Sale
Revenue Management
CRS & Channel Managers
Accounting Systems
Government Compliance
An API that unlocks possibilities
Build upon our existing functionality, add on partners or swap one for another —
with limitless flexibility to create a platform that benefits your entire
business.

See Documentation

Distribution, the way you've always wanted it
Cloudbeds offers direct real-time connections to 300+ OTAs, wholesalers, GDSs,
and regional channels. Or connect to your preferred CRS and channel managers for
full flexibility in your distribution strategy.

Explore Connections

We protect your data
We are GDPR and PCI DSS compliant, SSL certified and more, so you can operate
confidently knowing that your data is secured.

Industry-leading support
and partnership every
step of the way
Migration made painless

Switching your PMS platform has never been easier or faster with full-service
data and reservation import.

Onboarding & Implementation

From setting rate plans to training your staff, our onboarding services will get
you live quickly and set you up for success.



Train your staff with hundreds of our best practice courses and a robust
knowledge base.

Enroll Now
We’re here for you 24/7/365

Real-time global support all day, every day, with quick response times and
dedicated account support available.

How hoteliers are rewriting
the rules with Cloudbeds




Up Hoteles expands its portfolio and redefines midscale hotel management with
Cloudbeds
> Read the story
Chris Curry
Director of Revenue
Management at J Collection Hotels
Our front desk team – a lot of them have previous hotel experience using major
Property Management Systems – and the consensus overall is that Cloudbeds really
feels like a PMS for today's age.
Anthony Gutierrez, General Manager at The Casetta Group
> Read the story

Bluff Dwelling Resort & Spa drives better guest communication and more revenue
with Cloudbeds
> Read the story
Hospitality resources for your entire team
BLOG
What is a hotel CRM system: Benefits, features, and top 10 providers
BLOG
6 trends shaping the travel landscape
BLOG
Infinitely scalable: Build your ideal hotel tech stack with a modern platform

Rewrite the rules of great hospitality with the technology you deserve.

Request a Demo
What is the right plan for me?
Choosing the right pricing plan is like booking the perfect
accommodation—everyone has different needs. Tell us what makes your property
unique, and we'll tailor a plan to deliver the best value for your lodging
business.

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