www.huawei.com Open in urlscan Pro
2a02:26f0:480:587::2c15  Public Scan

Submitted URL: https://edm.huawei.com/x/c/?Jc27UsMwEEDRX6GiI5ZkPXZhNDRpUtDRZ1YreSz8jO3g8dcLCO0tzmUvy_CVscKUxRtTo0TnSu_VBaxL69ttm1_rat....
Effective URL: https://www.huawei.com/en/privacy-policy?elqTrackId=289114a484be40ba8e90d774cc072a06&access_key_id=f93bc8ca592a21c6861e...
Submission: On June 16 via api from AE — Scanned from DE

Form analysis 1 forms found in the DOM

POST /en/privacy-policy?elqTrackId=289114a484be40ba8e90d774cc072a06&access_key_id=f93bc8ca592a21c6861e17d1bc5d609f442b3ed8bb094879834a8b6947a9f8d9&journey_id=98774&task_id=210767

<form method="post" action="/en/privacy-policy?elqTrackId=289114a484be40ba8e90d774cc072a06&amp;access_key_id=f93bc8ca592a21c6861e17d1bc5d609f442b3ed8bb094879834a8b6947a9f8d9&amp;journey_id=98774&amp;task_id=210767" id="form1">
  <div class="aspNetHidden">
    <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="1F3jHIA3IDmdp4CLD7TLzunGlBfcvxqZ6sk+r12CEsAQfEFLqW98hLFJP8daUdHt+E7aV/ow0Ha6XuLU0MPFYu03BiHiAPwCKVVeQ7op0TFVXT2m8wK8mh/b14fgyg4YvsNO8w==">
  </div>
</form>

Text Content

This site uses cookies. By continuing to browse the site you are agreeing to our
use of cookies. Read our privacy policy

Corporate Worldwide Log in My Huawei Log out
Back to Main Menu
Huawei Websites
Corporate Corporate news and information Consumer Phones, laptops, tablets,
wearables & other devices Enterprise Enterprise products, solutions & services
Carrier Products, solutions & services for carrier networks Huawei Cloud Cloud
products, solutions & services


SELECT A COUNTRY OR REGION

 * Australia - English
 * Belarus - Pусский
 * Brazil - Portuguese
 * Canada - English
 * China - 简体中文
 * France - Français
 * Germany - Deutsch
 * Ireland - English
 * Italy - Italiano
 * Japan - 日本語
 * Kazakstan - Pусский
 * Kenya - English
 * Korea - 한국어
 * Malaysia - English
 * Mexico - Español
 * Mongolia - Mонгол
   
 * New Zealand - English
 * Netherlands - Nederlands
 * Romania - Română
 * Russia - Pусский
 * Singapore - English
 * South Africa - English
 * Spain - Español
 * Switzerland - English
 * Thailand - ภาษาไทย
 * Turkiye - Türkçe
 * Ukraine - Українська
 * United Kingdom - English
 * Uzbekistan - Pусский
 * Uzbekistan - O’zbek
 * Vietnam - Tiếng Việt
 * Global - English

Toggle Navigation
 * Consumer Products
   Back to Main Menu
   Consumer Products
   
   
    * Smartphone
   
    * PC
   
    * Tablet
   
    * Wearable
   
    * Audio
   
    * Router
   
    * EMUI
   
    * Accessories
   
    * All Products
   
   
   Consumer Website
 * Business Products
   Back to Main Menu
   Business Products
   
   
   
   PRODUCTS
   
   
   CONNECTIVITY
   
    * Carrier Network
    * Enterprise Networking
    * Enterprise Optical Networking
    * Enterprise Wireless
   
   COMPUTING
   
    * Data Storage
    * Ascend Computing
      
   
   CLOUD
   
    * Huawei Cloud
   
   
   SERVICES
   
   
    * Carrier Services
    * Enterprise Services
    * Cloud Services
   
   
   INDUSTRY SOLUTIONS
   
   
    * Telecommunications
    * Education
    * Finance
    * Electric Power
    * Manufacturing
    * Airport
    * Urban Rail
      
    * See More
   
   Enterprise Website
   Carrier Website
   Huawei Cloud Website
   Digital Power Website
 * Support
   Back to Main Menu
   Support
   
   
   
   CONSUMER SUPPORT
   
   
    * Find Service Center
    * Product Support
    * Product Environmental Information
    * Call Us
    * Email Us
    * See More
   
   
   HUAWEI CLOUD SUPPORT
   
   
    * Self Service
    * Service Assurance
    * Support Plans
    * Public Notices
    * Feedback
    * See More
   
   
   ENTERPRISE SUPPORT
   
   
    * Online Support
    * Product Support
    * Software Download
    * Community
    * Tools
    * See More
   
   
   CARRIER SUPPORT
   
   
    * Product Support
    * Group Space
    * Bulletins
    * Documentation Express
    * HedEx Lite
    * See More

 * Partners & Developers
   Back to Main Menu
   Partners & Developers
   
   
   
   PARTNERS
   
   
    * Become Partner
    * Find a Partner
      
    * Technical Certification
    * Become Consumer Products Partner
    * See More
   
   
   TRAINING & CERTIFICATION
   
   
    * Learning
    * Huawei Certification
    * Enterprise Training
    * ICT Academy
    * HUAWEI CLOUD Academy
    * See More
   
   
   DEVELOPERS
   
   
    * Consumer Developers
    * Huawei Cloud Developers
    * Kunpeng Developers
    * Ascend Developers
    * See More

 * About Huawei
   Back to Main Menu
   About Huawei
   
   
   
   ABOUT US
   
   
    * Our Company
    * Annual Reports
    * Corporate Governance
    * Executives
    * Contact Us
   
    * Sustainability
    * Trust Center
    * Open Source
    * Compliance and Integrity
    * Public Policy
   
    * Bond Investors
      
    * Suppliers
    * Careers
   
   
   NEWS & EVENTS
   
   
    * Media Center
    * Events
      
      
      
   
   
   EXPLORE MORE
   
   
    * HuaweiTech
    * Thrive with Digital
    * Intelligent World 2030
    * Striding Towards the Intelligent World
    * Huawei Blog
    * Publications

 * Buy
   Back to Main Menu
   Buy
    * Huawei Cloud

Quick Links
 * HiSuite
 * Health
 * PC
 * Watch
 * P60
 * Phone
 * Tablet
 * HUAWEI Mate X3

 * Huawei Cloud




SEARCH HISTORY

Quick Links
 * HiSuite
 * Health
 * PC
 * Watch
 * P60
 * Phone
 * Tablet
 * HUAWEI Mate X3


PRIVACY POLICY



Huawei Technologies Co. Ltd and its affiliates (collectively, "Huawei", "we",
"us", and "our") respect your privacy. Please read the following to learn more
about our Privacy Policy ("this Policy"). This Policy applies to Huawei
websites, products, and services that display or provide links to this Policy.

This Policy describes how Huawei processes your personal data, but it may not
address all possible data processing scenarios. Huawei may inform you of
product- or service-specific data collection through supplementary policies or
notices provided before collection.

This Policy describes:

1. How We Collect & Use Your Personal Data

2. Cookies & Similar Technologies

3. How We Disclose Personal Data

4. How to Access & Control Your Personal Data

5. How We Protect Your Personal Data

6. How We Process Children's Personal Data

7. Third-Party Providers and Their Services

8. International Transfers of Your Personal Data

9. Updates to This Policy

10. How to Contact Us


1. HOW WE COLLECT & USE YOUR PERSONAL DATA

Personal data means any data that, either on its own or jointly with other data,
can be used to identify a natural person. You directly provide us with such data
when you use our websites, products, or services, or interact with us by, for
example, creating a Huawei account or contacting us for support. We may also
obtain data by recording how you interact with our websites, products, or
services. For example, we may use technologies like cookies or receive use data
from software running on your device. As permitted by law, we may also obtain
data from public and commercial third-party sources, for example, purchasing
statistics from other companies to support our services. The personal data we
collect includes name, gender, enterprise name, job position, postal and email
addresses, phone number, login information (account and password), photos, and
certificate information, etc., depending on how you interact with Huawei, for
example, the website you visit or the products and services that you use. We
also collect the information you provide to us and the content of messages you
send us, such as the query information you provide, or the questions or
information you provide for customer service support.

Before using Huawei’s products or services, you may need to provide personal
data.  In some cases you may be able to opt not to disclose your personal data
to Huawei. However, not providing Huawei with certain data may mean that we
cannot provide you with certain products or services or respond to an issue that
you have raised.

We may use your personal data for the following purposes:

 * Creating an account.
 * Fulfilling your transaction or service requests, including fulfilling orders;
   delivering, activating, or verifying products or services; providing training
   and certification; managing and processing training and certification exams;
   participating in onsite or virtual activities; fulfilling your requests for
   changes or providing you with the requested information (such as marketing
   materials for products and services, and white papers); and providing
   technical support.
 * Contacting you with your consent; sending you information about products and
   services that may interest you; inviting you to participate in Huawei
   activities (including promotional activities), market surveys, or
   satisfaction surveys; or sending you marketing information. If you do not
   want to receive these types of information, you can opt out at any time.
 * Sending you important notices, such as installation of and updates to
   operating system or application.
 * Providing you with customized user experience and content.
 * Qualifying and managing suppliers and business partners, and communicating or
   working with suppliers and business partners.
 * Improving our products and services through internal audits, data analysis,
   and research.
 * Analyzing the efficiency of our business operations and evaluating market
   share.
 * Troubleshooting when you send us error reports.
 * Synchronizing, sharing, and storing the data you upload or download and the
   data needed for the uploading and downloading.
 * Ensuring the security of our products, services and customers or users,
   executing and improving our loss prevention and anti-fraud programs.
 * Complying with and enforcing applicable legal requirements, industry
   standards and our policies.

Huawei may also collect and use non-personally identifiable information
(Non-PII). Non-PII is information that cannot be used to identify a particular
individual. For example, Huawei will collect statistical data, such as the
numbers of visits to its website. We collect this data to understand how users
use our websites, products, and services so that we can improve our services and
better satisfy your needs. Huawei may collect, use, process, transfer, or
disclose non-PII for other purposes at its own discretion.

We will endeavor to isolate your personal data from non-PII and ensure that the
two types of data are used separately. If personal data is combined with
non-PII, it will still be treated as personal data during processing.

Huawei will process your personal data following the requirements of applicable
laws on an appropriate legal basis, including:

 * Processing your personal data to fulfill the contract when responding to a
   transaction or service request;
 * Processing your personal data with your consent;
 * Processing based on the legitimate interests of Huawei or a third party when
   we use your personal data to contact you, conduct marketing or market
   surveys, improve our products and services, execute and improve our loss
   prevention and anti-fraud programs, and other purposes. Legitimate interests
   include enabling us to more effectively manage and operate our business and
   provide our products and services; protecting the security of our businesses,
   systems, products, services, and customers; internal management; complying
   with internal policies and processes; and other legitimate interests
   described in this policy;
 * Processing your personal data as necessary to comply with and fulfill legal
   obligations.


2. COOKIES & SIMILAR TECHNOLOGIES


2.1 COOKIES

To ensure our website works correctly, we may at times place a small piece of
data known as a cookie on your computer or mobile device. A cookie is a text
file stored by a web server on a computer or mobile device. The content of a
cookie can be retrieved or read only by the server that creates the cookie. The
text in a cookie often consists of identifiers, site names, and some numbers and
characters. Cookies are unique to the browsers or mobile applications you use,
and enable websites to store data such as your preferences or items in your
shopping cart.

Like many other websites or Internet service providers, Huawei uses cookies to
improve user experience. Session cookies are deleted after each visit, while
persistent cookies remain in place across multiple visits. Cookies allow
websites to remember your settings such as language, font size on your computer
or mobile device, or other browser preferences. This means that a user does not
need to reset preferences for every visit. On the contrary, if cookies are not
used, websites will treat you as a new visitor every time you load a web page.
For example, if you are redirected to another web page from a website you are
already logged in to and then return to the original website, it will not
recognize you and you must log in again.

Huawei will not use cookies for any purposes not stated in this policy. For
further details on our use of cookies, please see our Cookies Notice. You can
manage or delete cookies based on your own preferences. For details, visit
AboutCookies.org. You can clear all the cookies stored on your computer, and
most web browsers provide the option of blocking cookies. However, by doing so,
you have to change the user settings every time you visit our website. Find out
how to manage cookie settings for your browser here:
Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Opera


2.2 WEB BEACONS AND PIXEL TAGS

In addition to cookies, we may also use other similar technologies on our
websites such as web beacons and pixel tags. For example, when you receive an
email from Huawei, it may contain a click-through URL that links to a Huawei web
page. If you click the link, Huawei will track your visit to help us learn about
your preferences for products and services and improve our customer service. A
web beacon is a transparent graphic image embedded in a website or in an email.
We use pixel tags in emails to find out whether an email has been opened. You
can unsubscribe from the Huawei mailing list at any time if you do not want to
be tracked in this manner.

By using our website, you consent to the use of cookies, web beacons and pixel
tags as described above.


3. HOW WE DISCLOSE PERSONAL DATA

Huawei shares your personal data with other partners, as described in this
Policy, when services are provided by partners authorized by Huawei. For
example, when you make an online purchase from Huawei, we must share your
personal data with the logistics provider to arrange shipment or a partner to
provide services. In addition, as a global company, we may share personal data
with Huawei affiliates and subsidiaries.

To comply with applicable laws or respond to valid legal procedures, Huawei may
also disclose your personal data to law enforcement or other government
agencies. If Huawei is involved in a restructuring, merger & acquisition, or a
bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data
may be disclosed in connection with the transaction. Huawei may also disclose
your data when appropriate, for example, to execute Terms and Conditions, when
we believe disclosure is necessary or appropriate to prevent physical harm or
financial loss, or when it is in connection with an investigation of suspected
or actual illegal activity.


4. HOW TO ACCESS & CONTROL YOUR PERSONAL DATA

It is your responsibility to ensure that all personal data submitted to Huawei
is correct. Huawei is dedicated to maintaining the accuracy and completeness of
personal data and keeping the data up-to-date.

To the extent required by applicable law, you may (i) have the right to access
certain personal data we maintain about you, (ii) request that we update or
correct inaccuracies in that data, (iii) object or restrict to our use of your
personal data, and (iv) ask us to delete your personal data from our database.
To exercise these rights, please click here to give your feedback online. Your
written request may be required for security. We will verify your personal
identity as required by local laws. We may decline the request if we have
reasonable grounds to believe that the request is a fraudulent, unfeasible or
may jeopardize the privacy of others.

If allowed by applicable laws, you have the right to withdraw your consent at
any time when Huawei processes your personal data based on your consent.
However, withdrawal does not affect the legitimacy and effectiveness of how we
process your personal data based on your consent before the withdrawal is made;
nor does it affect any data processing based on another justification other than
your consent.

If you think that the way we process your personal information does not comply
with applicable data protection laws, you can contact the relevant competent
data protection authority. You can obtain the information for contacting EU data
protection authorities at
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.


5. HOW WE PROTECT AND RETAIN YOUR PERSONAL DATA

The security of your personal data is important to us. We use appropriate
physical, management, and technical measures to protect your personal data from
unauthorized access, disclosure, use, modification, damage, or loss. For
example, we use cryptographic technologies for data confidentiality, protection
mechanisms to prevent attacks, and access control mechanisms to permit only
authorized access to your personal data. We also provide training on security
and privacy protection for employees to raise their awareness of personal data
protection. Huawei is committed to protecting your personal data; however,
please note that no security measure is perfect.

We will retain your personal information for no longer than is necessary for the
purposes stated in this Policy, unless otherwise extending the retention period
is required or permitted by law. The data storage period may vary with scenario,
product, and service. The standards Huawei uses to determine the retention
period are as follows: the time required to retain personal data to fulfill
business purposes, including providing products and services; maintaining
corresponding transaction and business records; controlling and improving the
performance and quality of products and services; ensuring the security of
systems, products, and services; handling possible user queries or complaints
and locating problems; whether the user agrees to a longer retention period; and
whether the laws, contracts, and other equivalencies have special requirements
for data retention; etc. We will maintain your registration information as long
as your account is necessary for service provision. You can choose to deregister
your account. After you deregister your account, we will stop providing you with
products and services through your account and delete your relevant personal
data, provided that deletion is not otherwise stipulated by special legal
requirements.


6. HOW WE PROCESS CHILDREN'S PERSONAL DATA

Our websites, products and services are primarily intended for adults. A child
must not create a Huawei account without the consent of a parent or guardian. If
a child's personal data is collected with prior parental consent, we will only
use or disclose the data as permitted by law, with the explicit consent of the
child's parents or guardians, or when necessary for the protection of the child.
If we accidentally collect a child's personal data without verified prior
consent from the child's parents, we will attempt to delete the data as soon as
possible.


7. THIRD-PARTY PROVIDERS AND THEIR SERVICES

To ensure a positive user experience, you may receive content or web links from
third parties other than Huawei and its partners ("third parties"). Huawei does
not have the right to control such third parties, but you can choose whether to
use the links, view the content and/or access the products or services provided
by third parties.

Huawei cannot control the privacy practices and data protection policies of
third parties that are not subject to this Policy. When you submit personal
information to such a third party, please read and refer to the privacy
protection policy of the third party.


8. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

As a global company, your personal data collected by Huawei may be processed or
accessed in the country/region where you use our products and services or in
other countries/regions where Huawei or its affiliates, subsidiaries, service
providers or business partners have a presence. These jurisdictions may have
different data protection laws. In such circumstances, Huawei will take measures
to ensure that data is processed as required by this Policy and applicable laws,
which includes when transferring the data subject’s personal data from the EU to
a country or region which has not yet been acknowledged by the EU Commission as
having an adequate level of data protection, we may use a variety of legal
mechanisms, such as signing standard contractual clauses approved by the EU
Commission, obtaining the consent to the cross-border transfer of a data subject
in the EU, or implementing security measures like anonymizing personal data
before cross-border data transfer. You can click here to obtain a copy of the
EU’s standard contractual clauses.


9. UPDATES TO THIS POLICY

Huawei reserves the right to update or change this Policy at any time. We will
release the latest Privacy Policy on this page for any changes. If major changes
are made to the Privacy Policy, we may notify you through different channels,
for example, posting a notice on our website or sending you direct notification.


10. HOW TO CONTACT US

If you have any privacy complaints or issues, and want to contact Huawei Data
Protection Officer (DPO), please click here.

Where your personal data is processed by Huawei in accordance with this Privacy
Policy, the Huawei entity that responds to your request, contacts you, provides
you with products or services, or has signed or is about to sign a contract with
you is the controller of the related personal data. You can click here to obtain
the contacts of Huawei entities.

Last updated: May 2018





ONLINE SERVICES

CONSUMER PRODUCTS

Gobal Service Hotline
Local Website


HUAWEI CLOUD

Sales: +852-800-931-122

Chatbot


ENTERPRISE

Global Service Hotline
Pricing/Info


CARRIER NETWORK

Global Service Hotline
All Contacts
Home /Privacy Policy



ABOUT HUAWEI

 * Our Company
 * Sustainability
 * Trust Center
 * Executives
 * Careers
 * Suppliers
 * See More


NEWS & EVENTS

 * Media Center
 * Events


EXPLORE HUAWEI

 * HuaweiTech
 * Thrive with Digital
 * Intelligent World 2030
 * Striding Towards the Intelligent World
 * Huawei Blog
 * Publications


PRODUCTS

 * Consumer
 * Enterprise
 * Carrier
 * Huawei Cloud


SUPPORT

 * Consumer Support
 * Huawei Cloud Support
 * Enterprise Support
 * Carrier Support
 * Security Bulletins

 * Huawei Cloud
 * FusionSolar Smart PV

 * 
 * 
 * 
 * 
 * 

©2023 Huawei Technologies Co., Ltd.

 * Contact
 * Terms of Use
 * Privacy
 * Cookies