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 * Privacy
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 * Prize Draws
    * Buy Tickets
    * Luxury Prize Homes
    * Prestige Cars
    * myplace
    * Winners
    * Prize FAQs
    * Terms & Conditions

 * Our Services
    * Kids Helpline
    * Employment
    * Counselling
    * Family
    * Social Enterprises
    * All Services

 * Support Us
    * Donate
    * Fundraising and Events
    * Corporate Support
    * Our Corporate Partners
    * Regular Giving
    * Volunteering
    * Bequests

 * Who We Are
    * Our Team
    * Safeguarding
    * Careers at yourtown
    * yourtown Rebrand
    * Media
    * COVID-19 Response

 * Insights
    * Advocacy
    * Annual Insights
    * Research and Evaluation
    * Position Statements

 * Get in Touch
 * FAQs
 * Blog
 * Feedback
 * Privacy
 * My Account
 * Privacy
 * Feedback


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Donate Buy Tickets
Search My Account
 * Prize Draws
    * Buy Tickets
    * Luxury Prize Homes
    * Prestige Cars
    * myplace
    * Winners
    * Prize FAQs
    * Terms & Conditions

 * Our Services
    * Kids Helpline
    * Employment
    * Counselling
    * Family
    * Social Enterprises
    * All Services

 * Support Us
    * Donate
    * Fundraising and Events
    * Corporate Support
    * Our Corporate Partners
    * Regular Giving
    * Volunteering
    * Bequests

 * Who We Are
    * Our Team
    * Safeguarding
    * Careers at yourtown
    * yourtown Rebrand
    * Media
    * COVID-19 Response

 * Insights
    * Advocacy
    * Annual Insights
    * Research and Evaluation
    * Position Statements

 * Get in Touch
 * FAQs
 * Blog
 * Feedback
 * Privacy
 * My Account
 * Privacy
 * Feedback


YOURTOWN PRIVACY STATEMENT

All yourtown. This Privacy Statement was last updated on 30/09/19.


OUR PRIVACY COMMITMENT

yourtown is committed to protecting and securing your privacy and the personal
information provided to us about you.

All personal information collected and held by yourtown is protected in
accordance with Privacy legislation and the Australian Privacy Principles.


WHAT IS PERSONAL OR SENSITIVE INFORMATION?

Personal information is information that can be used to identify you, such as
your name, address, and contact details. Sensitive information may include
details such as bank account details (for financial transaction purposes) and
health information (for program participation purposes).


HOW DOES YOURTOWN COLLECT AND USE YOUR INFORMATION?

yourtown will collect your personal or sensitive information by fair, lawful and
non-intrusive means. We use your personal information to provide you with the
relevant service, program, or product. All information held is retained,
secured, and destroyed in accordance with applicable laws.


WILL YOURTOWN SHARE YOUR INFORMATION WITH OTHERS?

yourtown will not, without your prior consent, disclose information or
distribute personal or sensitive information about you unless we are compelled
to release information because of a law, court order, or contract requirement
(for purchases such as protecting your health and safety or that of any other
individual).

Reasonable steps will be taken to protect information about you from misuse,
loss and unauthorised access, changes or disclosure.


HOW DOES YOURTOWN ENSURE INFORMATION IS UP-TO-DATE?

You are responsible for informing yourtown of any changes to your personal
details or circumstances, as applicable. yourtown will take reasonable steps to
ensure information collected is accurate, complete and up-to-date.


HOW CAN YOU ACCESS INFORMATION ABOUT YOU?

You can request access to your information by completing an application form.
Click here for more information.


HOW CAN YOU MAKE A COMPLAINT ABOUT THE PRIVACY OF YOUR INFORMATION?

You can make a complaint about the privacy of your information by writing to the
postal or email address.


CAN I OBTAIN A COPY OF YOUR PRIVACY POLICY?

Yes. Click here to view a copy of our Privacy Policy. View the Easy Read Version
of our Privacy Policy here.

You may request a copy in an alternate format by contacting us via the contact
details provided above.

 


READ ALSO:

Fundraising Privacy Statement
Feedback and Complaints Policy
Feedback and Complaints Privacy Notice
Request to Access Records and Information

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   * yourtown COVID-19 Statement

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GDPR

We have detected that you are visiting us from a country located in the EU or UK

Unfortunately based on the advice we have received regarding the European
Union’s Global Data Protection Regulation (GDPR) yourtown has had to make the
difficult decision to no longer sell tickets to supporters who reside in the
European Union or the United Kingdom.

However, if you would like to support yourtown and Kids Helpline we are still
able to accept donations at https://www.yourtown.com.au/donate

We very much appreciate the past support that our EU & UK supporters have shown
to yourtown and our services.

If you believe that you have received this message in error please email us
support@yourtown.com.au

Privacy | Feedback | © yourtown 2024 | ABN 11 102 379 386 | Website by Orange
Digital

Privacy | Feedback | © yourtown 2024 | ABN 11 102 379 386 | Website by Orange
Digital

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