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2a02:26f0:3500:288::1860  Public Scan

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Submitted URL: https://click.e-mail.amtrak.com/u/?qs=16ecf3740e6153ca520da05c37f1c194df0a4b8c5ae3674bb61f330047c5d50c3392d83828c2784fc4892f42ac...
Effective URL: https://www.amtrak.com/privacy-policy?cmp=eml-29027676-AmtrakEmailFooterPrivacyPolicyWrapper-Q22023-NonAGR
Submission: On March 24 via api from US — Scanned from DE

Form analysis 10 forms found in the DOM

Name: signoutForm — POST https://www.amtrak.com

<form class="signout-form am-js__signout-form" method="POST" action="https://www.amtrak.com" name="signoutForm" autocomplete="off" data-action-url="/v3/account/signout">
  <div class="signout-form__content">
    <button type="submit" data-automation-id="signOutBtn" class="signout-form__content_btn" rel="nofollow"> Sign Out </button>
  </div>
</form>

Name: login — POST /v3/account/signin

<form id="signInForm" class="signin__form am-js__signin__form signin-register-form" method="POST" action="/v3/account/signin" name="login" data-automation-id="inpSigninEmailOrGuestRewards" amt-auto-test-id="sign-on-email-address" autocomplete="off"
  data-action-url="/v3/account/signin" data-login-page="https://www.amtrak.com/login.html" data-profile-endpoint="/dotcom/consumers/profile" role="form" novalidate="">
  <span class="signin__welcome-text"></span>
  <label class="form-input-with-label am-js__form-input-with-label">
    <span class="form-input-with-label__label_wrapper ">
      <label class="form-input-with-label__label  ">
        <span> Email or Guest Rewards # </span>
      </label>
    </span>
    <input type="email" class="form-input-with-label__inp username" name="username" data-${validate}-format="" data-automation-id="inpSigninEmailOrGuestRewards" amt-auto-test-id="sign-on-email-address" aria-label="Email or Guest Rewards #">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Enter a valid Guest Rewards number or email address.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive"></span>
  </label>
  <div class="signin_two-col">
    <span class="signin_password">
      <label class="password-with-label am-js__password-with-label signin-form_password_inp error-status" data-show-password-label="Show Password" data-hide-password-label="Hide Password" data-validate-min-char="8" data-validate-empty="1">
        <span class="password-with-label__label form-input-with-label__label "> Password <div class="tooltip am-js__tooltip tooltip-right"
            aria-label="tooltip - Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. Passwords are case sensitive." role="button" tabindex="0">
            <div class="tooltip__text">
              <span class="tooltip__text_content">Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. Passwords are case sensitive.</span>
            </div>
          </div>
        </span>
        <input type="password" class="form-input-with-label__inp password-with-label__inp" name="password" data-automation-id="inpSigninPassword" amt-auto-test-id="sign-on-password" autocomplete="off">
        <button type="button" class="password-with-label__show-btn" data-automation-id="showPassword" amt-auto-test-id="show-password">
          <img class="password-with-label__password-icon" showpath="/content/dam/projects/dotcom/english/public/images/icons/show_blue.svg" hidepath="/content/dam/projects/dotcom/english/public/images/icons/hide_blue.svg"
            src="/content/dam/projects/dotcom/english/public/images/icons/show_blue.svg" alt="">
        </button>
        <span class="form-input-with-label__error-msg" aria-live="assertive">Enter a valid password</span>
        <span class="signin_forgot-password">
          <button type="button" class="am-link signin_forgot-password_link" data-modalclose=" signin-register" data-modalopen="forgot-password" data-automation-id="btnSigninRegisterForgotPass" amt-auto-test-id="sign-on-forgot-password">Forgot
            Password?</button>
        </span>
      </label>
    </span>
  </div>
  <input type="hidden" class="signin-register__signin-tnc-field" name="_cmstcversionnumber_login" id="tncVersionNumber_siginIn" value="2.9.19">
  <button class="signin_signin-btn am-btn am-btn--secondary w-100 mt-4" id="signin_signin-btn" data-automation-id="btnSigninSignin" amt-auto-test-id="sign-on-submit-button" type="submit" disabled="">SIGN IN</button>
</form>

Name: login — POST 

<form class="signin__form signin-register-form_tnc-acceptance hide" method="POST" name="login" data-automation-id="inpSigninEmailOrGuestRewards" autocomplete="off" data-profile-endpoint="/dotcom/consumers/profile">
  <div class="terms-and-conditions__acceptance">
    <div class="terms-and-conditions__acceptance-title">
      <h3 class="heading-3 acceptance-title-text"></h3>
    </div>
    <p>By signing in to your account you acknowledge you have read and agree to the updated terms and conditions, including the binding arbitration agreement.</p>
    <a class="secondary-link-dark am-fm__popup-link" data-automation-id="termsAndConditionsLink" href="https://www.amtrak.com/services/contentService.ibcontentpopup.terms-and-conditions.html" target="popup" data-popupurl="https://www.amtrak.com/services/contentService.ibcontentpopup.terms-and-conditions.html" data-width="1015" data-height="700">Terms and Conditions</a>
  </div>
  <button class="signin_signin-btn signin_tnc-btn am-btn am-btn--secondary w-100" id="signin_tnc-btn-b2c" data-automation-id="btnSigninSignin" amt-auto-test-id="sign-in-accept-tnc-button" type="submit"> I Agree to the Terms </button>
</form>

Name: signup — POST /v3/account/enroll

<form class="signup-form am-js__signup-form signin-register-form" id="signup-form" name="signup" method="POST" action="/v3/account/enroll" data-valid-modal-close="signin-register" data-valid-modal-open="signin-confirmation"
  data-success-message="<p>Thank you for joining Amtrak Guest Rewards.</p>" data-account-exists-error-message="<p>An account with the information provided already exists.</p>"
  data-email-exists-error-message="<p>That email address is already in use.</p>" data-multiple-members-error-message="<p>We experienced an issue enrolling you in Amtrak Guest Rewards.&amp;nbsp;Verify the information entered and try again.</p>"
  data-invalid-value-error-message="<p>We experienced an issue enrolling you in Amtrak Guest Rewards.&amp;nbsp;Verify the information entered and try again.</p>"
  data-error-message="<p>We experienced an issue enrolling you in Amtrak Guest Rewards.&amp;nbsp;Verify the information entered and try again.</p>" autocomplete="off" role="form" data-profile-endpoint="/dotcom/consumers/profile"
  data-signup-success="/guestrewards/enroll/success.html">
  <span class="signup-form__welcome-text">Start Earning Today.</span>
  <label class="form-input-with-label am-js__form-input-with-label" data-format="name" data-validate-min-char="2" data-validate-invalid-char="^[^A-Za-z]|^\s|(\s{2})|\s$|[^A-Za-z'-\s{2,}]+|[^A-Za-z'-]+$" data-validate-max-char="30">
    <span class="form-input-with-label__label_wrapper ">
      <label class="form-input-with-label__label  ">
        <span> First Name </span>
      </label>
    </span>
    <input class="form-input-with-label__inp " name="firstName" data-${validate}-format="" data-automation-id="signupFirstName" amt-auto-test-id="join-first-name" aria-label="First Name">
    <span class="form-input-with-label__error-msg" aria-live="assertive">First name should be at least 2 letters. </span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive"></span>
  </label>
  <label class="form-input-with-label am-js__form-input-with-label" data-format="name" data-validate-min-char="2" data-validate-invalid-char="^[^A-Za-z]|^\s|(\s{2})|\s$|[^A-Za-z'-\s{2,}]+|[^A-Za-z'-]+$" data-validate-max-char="80">
    <span class="form-input-with-label__label_wrapper ">
      <label class="form-input-with-label__label  ">
        <span> Last Name </span>
      </label>
    </span>
    <input class="form-input-with-label__inp " name="lastName" data-${validate}-format="" data-automation-id="signupLastName" amt-auto-test-id="join-last-name" aria-label="Last Name">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Last name should be at least 2 letters.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive"></span>
  </label>
  <label class="password-with-label am-js__password-with-label  error-status" data-validate-password="" data-show-password-label="Show Password" data-hide-password-label="Hide Password"
    data-validate-valid-char="[a-zA-Z0-9_@?&quot;$#'-.:,~`&amp;!%^;=(){}*+<>[\]\/|\\]">
    <span class="password-with-label__label form-input-with-label__label "> Password <div class="tooltip am-js__tooltip tooltip-right"
        aria-label="tooltip - Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. Passwords are case sensitive." role="button" tabindex="0">
        <div class="tooltip__text">
          <span class="tooltip__text_content">Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. Passwords are case sensitive.</span>
        </div>
      </div>
    </span>
    <input type="password" class="form-input-with-label__inp password-with-label__inp" name="password" maxlength="20" data-automation-id="inpSignupPassword" amt-auto-test-id="join-password" autocomplete="off">
    <button type="button" class="password-with-label__show-btn" data-automation-id="showPassword" amt-auto-test-id="show-password">
      <img class="password-with-label__password-icon" showpath="/content/dam/projects/dotcom/english/public/images/icons/show_blue.svg" hidepath="/content/dam/projects/dotcom/english/public/images/icons/hide_blue.svg"
        src="/content/dam/projects/dotcom/english/public/images/icons/show_blue.svg" alt="">
    </button>
    <div class="password-with-label__error-status">
      <span class="password-with-label__error-status_invalid_text" aria-live="assertive">Password Incomplete</span>
      <span class="password-with-label__error-status_valid_text" aria-live="assertive">Password Complete</span>
    </div>
    <span class="signin_forgot-password">
      <button type="button" class="am-link signin_forgot-password_link" data-modalclose=" signin-register" data-modalopen="forgot-password" data-automation-id="btnSigninRegisterForgotPass" amt-auto-test-id="sign-on-forgot-password">Forgot
        Password?</button>
    </span>
  </label>
  <label class="confirm-password-label am-js__confirm-password-label  error-status" data-validate-password="" data-validate-valid-char="[a-zA-Z0-9_@?&quot;$#'-.:,~`&amp;!%^;=(){}*+<>[\]\/|\\]">
    <span class="confirm-password-label__label form-input-with-label__label " aria-live="assertive"> Confirm Password </span>
    <input type="password" class="form-input-with-label__inp confirm-password-label__inp" name="confirmPassword" maxlength="128" data-automation-id="inpSignupPassword" amt-auto-test-id="join-confirm-password" autocomplete="off">
    <div class="confirm-password-label__error-status">
      <span class="confirm-password-label__error-status_invalid_text" aria-live="assertive">Password Incomplete</span>
      <span class="confirm-password-label__error-status_valid_text" aria-live="assertive">Passwords Matched</span>
    </div>
  </label>
  <label class="form-input-with-label am-js__form-input-with-label" data-validate-email="1">
    <span class="form-input-with-label__label_wrapper ">
      <label class="form-input-with-label__label  ">
        <span> Email Address </span>
      </label>
    </span>
    <input type="email" class="form-input-with-label__inp " name="emailAddress" maxlength="65" data-${validate}-format="" data-automation-id="signupEmail" amt-auto-test-id="join-email-address" aria-label="Email Address">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Enter a valid email address.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive"></span>
  </label>
  <label class="form-input-with-label join-country focused">
    <span class="form-input-with-label__label">Country</span>
    <span class="am-select am-js__am-select  focused" data-aria-label="select dropdown" role="listbox" aria-label="select dropdown">
      <span class="am-select__icon" aria-hidden="true"></span>
      <select class="am-select__ele " name="_cmscountry" data-automation-id="signupCountry" aria-label="dropdown">
        <option selected="selected" value="US" data-key="US">United States</option>
        <option value="CA" data-key="CA">Canada</option>
      </select>
    </span>
  </label>
  <p class="signup-form__email-notification-label">Get flash sales, Amtrak Guest Rewards promotions and account updates sent directly to your inbox.</p>
  <div class="signup-form__email-options">
    <span class="signup-form__email-options__error-msg form-input-with-label__error-msg" aria-live="assertive">Make a selection.</span>
    <div class="signup-form__email-options__selections">
      <label class="radio-button am-js__radio-button signup-form__email-options__selections__emailOptIn focused">
        <input class="radio-button__input " type="radio" name="emailCommunicationOptin" value="signupEmailOptIn" data-automation-id="signupEmailOptIn" amt-auto-test-id="join-opt-in-radio" checked="checked">
        <span class="radio-button__text " tabindex="0">Yes</span>
      </label>
      <label class="radio-button am-js__radio-button signup-form__email-options__selections__emailOptOut focused">
        <input class="radio-button__input " type="radio" name="emailCommunicationOptin" value="signupEmailOptOut" data-automation-id="signupEmailOptOut" amt-auto-test-id="join-opt-out-radio">
        <span class="radio-button__text " tabindex="0">No</span>
      </label>
    </div>
  </div>
  <input type="hidden" name="enrollmentSourceCode" value="Amtrak.com">
  <input type="hidden" name="_cmstcversionnumber_register" value="2.9.19">
  <input type="hidden" name="subscriber" value="false">
  <input type="hidden" name="_cmsemailcommunication" value="">
  <footer class="signin-register__footer">
    <p class="signin-register__footer_terms-condition">By clicking Join, you acknowledge you have read and agree to the program terms, including the binding arbitration agreement, in the
      <a class="am-link am-link--secondary am-fm__popup-link" data-automation-id="termsAndConditionsLink" amt-auto-test-id="join-terms-and-conditions" href="https://www.amtrak.com/services/contentService.ibcontentpopup.terms-and-conditions.html#amtrakGuestRewardsProgramTermsConditions-generalMembershipGuidelines" target="popup" data-popupurl="https://www.amtrak.com/services/contentService.ibcontentpopup.terms-and-conditions.html#amtrakGuestRewardsProgramTermsConditions-generalMembershipGuidelines" data-width="1015" data-height="700">terms and conditions</a>
      <span>and</span>
      <a class="am-link am-link--secondary am-fm__popup-link" data-automation-id="privacyPolicyLinkFocus" amt-auto-test-id="join-terms-and-conditions" href="https://www.amtrak.com/services/contentService.ibcontentpopup.privacy.html" target="popup" data-popupurl="https://www.amtrak.com/services/contentService.ibcontentpopup.privacy.html" data-width="1015" data-height="700">privacy policy.</a>
    </p>
  </footer>
  <button type="submit" data-automation-id="btnSignupCreateAccount" amt-auto-test-id="join-submit-button" data-hook="signup-form-enroll-button" class="signup-form__create-account-btn am-btn am-btn--secondary w-100" disabled=""> Join </button>
</form>

<form class="forgot-password-email-reset am-js__forgot-password-email-reset" data-reset-failure-message="There was a problem resetting your password." data-automation-id="forgotPasswordEmailResetSubmitForm" data-rel="step2" autocomplete="off">
  <label class="form-input-with-label am-js__form-input-with-label " data-validate-only-numbers-or-email="10">
    <span class="form-input-with-label__label_wrapper ">
      <label class="form-input-with-label__label  ">
        <span> Email or Member # </span>
      </label>
    </span>
    <input class="form-input-with-label__inp inputUserName" name="_name" data-required="true" data-${validate}-format="" data-automation-id="inpForgotPasswordForm" aria-label="Email or Member #" aria-required="true">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Enter a valid Guest Rewards number or email address.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive"></span>
  </label>
  <button class="forgot-password-email-reset__submit-btn am-btn am-btn--secondary mt-4 w-100" data-automation-id="btnForgotPasswordForm" aria-label="Reset Password" type="submit">Reset Password</button>
</form>

Name: forgotPasswordSecurityQuestionOneForm — /content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json

<form class="forgot-password-question-step am-js__forgot-password-question-step q-step1 is-visible" action="/content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json" data-method="post"
  name="forgotPasswordSecurityQuestionOneForm" data-automation-id="forgotPasswordSecurityQuestionOneForm" data-success-rel="q-step2" data-fail-rel="q-step12" data-final-fail-rel="step4" autocomplete="off">
  <div class="forgot-password-question-step__title"><span class="forgot-password-question-step__count"> Question 1 of 2 </span></div>
  <label class="form-input-with-label am-js__form-input-with-label forgot-password__security-question_row_question" data-validate-empty="1">
    <span class="form-input-with-label__label_wrapper forgot-password-question-step__question-label">
      <label class="form-input-with-label__label forgot-password-question-step__question-label ">
        <span> Forgot Password Step </span>
      </label>
    </span>
    <input class="form-input-with-label__inp forgot-password-question-step__question-inp" name="question" data-${validate}-format="" data-automation-id="question1" aria-label="Forgot Password Step">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Please enter an answer.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive">Oops, that answer wasn't quite right. Let's try a different question.</span>
  </label>
  <div class="forgot-password__body_step_question">
    <button type="submit" class="modal__btn" data-automation-id="qStep1NextBtn">Next</button>
  </div>
</form>

Name: forgotPasswordSecurityQuestionOneTwoForm — /content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json

<form class="forgot-password-question-step am-js__forgot-password-question-step q-step12 be-error" action="/content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json" data-method="post"
  name="forgotPasswordSecurityQuestionOneTwoForm" data-automation-id="forgotPasswordSecurityQuestionOneTwoForm" data-success-rel="q-step2" data-fail-rel="q-step22" data-final-fail-rel="step4">
  <h3 class="forgot-password-question-step__title"><span class="forgot-password-question-step__count"> Question 1 of 2 </span></h3>
  <label class="form-input-with-label am-js__form-input-with-label forgot-password__security-question_row_question" data-validate-empty="1">
    <span class="form-input-with-label__label_wrapper forgot-password-question-step__question-label">
      <label class="form-input-with-label__label forgot-password-question-step__question-label ">
        <span> Forgot Password Step </span>
      </label>
    </span>
    <input class="form-input-with-label__inp forgot-password-question-step__question-inp" name="question" data-${validate}-format="" data-automation-id="question12" aria-label="Forgot Password Step">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Please enter an answer.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive">Oops, that answer wasn't quite right. Let's try a different question.</span>
  </label>
  <div class="forgot-password__body_step_question">
    <button type="submit" class="modal__btn" data-automation-id="qStep12NextBtn">Next</button>
  </div>
</form>

Name: forgotPasswordSecurityQuestionTwoForm — /content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json

<form class="forgot-password-question-step am-js__forgot-password-question-step q-step2" action="/content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json" data-method="post" name="forgotPasswordSecurityQuestionTwoForm"
  data-automation-id="forgotPasswordSecurityQuestionTwoForm" data-success-rel="q-step3" data-fail-rel="q-step22" data-final-fail-rel="step4">
  <h3 class="forgot-password-question-step__title"><span class="forgot-password-question-step__count"> Question 2 of 2 </span></h3>
  <label class="form-input-with-label am-js__form-input-with-label forgot-password__security-question_row_question" data-validate-empty="1">
    <span class="form-input-with-label__label_wrapper forgot-password-question-step__question-label">
      <label class="form-input-with-label__label forgot-password-question-step__question-label ">
        <span> Forgot Password Step </span>
      </label>
    </span>
    <input class="form-input-with-label__inp forgot-password-question-step__question-inp" name="question" data-${validate}-format="" data-automation-id="question22" aria-label="Forgot Password Step">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Please enter an answer.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive">Oops, that answer wasn't quite right. Let's try a different question.</span>
  </label>
  <div class="forgot-password__body_step_question">
    <button type="submit" class="modal__btn" data-automation-id="qStep2NextBtn">Next</button>
  </div>
</form>

Name: forgotPasswordSecurityQuestionTwoTwoForm — /content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json

<form class="forgot-password-question-step am-js__forgot-password-question-step q-step22 be-error" action="/content/amtrak/en-us/public/home-page/_jcr_content.checkSecurityQuestion.json" name="forgotPasswordSecurityQuestionTwoTwoForm"
  data-method="post" data-automation-id="forgotPasswordSecurityQuestionTwoTwoForm" data-success-rel="q-step3" data-fail-rel="step4" data-final-fail-rel="step4">
  <h3 class="forgot-password-question-step__title"><span class="forgot-password-question-step__count"> Question 2 of 2 </span></h3>
  <label class="form-input-with-label am-js__form-input-with-label forgot-password__security-question_row_question" data-validate-empty="1">
    <span class="form-input-with-label__label_wrapper forgot-password-question-step__question-label">
      <label class="form-input-with-label__label forgot-password-question-step__question-label ">
        <span> Forgot Password Step </span>
      </label>
    </span>
    <input class="form-input-with-label__inp forgot-password-question-step__question-inp" name="question" data-${validate}-format="" data-automation-id="question22" aria-label="Forgot Password Step">
    <span class="form-input-with-label__error-msg" aria-live="assertive">Please enter an answer.</span>
    <span class="form-input-with-label__be-error-msg" aria-live="assertive">Oops, that answer wasn't quite right. Let's try a different question.</span>
  </label>
  <div class="forgot-password__body_step_question">
    <button type="submit" class="modal__btn" data-automation-id="qStep22NextBtn">Next</button>
  </div>
</form>

Name: forgotPasswordSecurityQuestionThreeForm — /content/amtrak/en-us/public/home-page/_jcr_content.setNewPassword.json

<form class="forgot-password-new-password am-js__forgot-password-new-password q-step3 forgot-password__security-question_row" action="/content/amtrak/en-us/public/home-page/_jcr_content.setNewPassword.json" data-method="post"
  name="forgotPasswordSecurityQuestionThreeForm" data-automation-id="forgotPasswordSecurityQuestionThreeForm" data-success-rel="step5" autocomplete="off">
  <label class="password-with-label am-js__password-with-label  error-status" data-validate-password="" data-show-password-label="Show Password" data-hide-password-label="Hide Password">
    <span class="password-with-label__label form-input-with-label__label "> New Password <div class="tooltip am-js__tooltip tooltip-right"
        aria-label="tooltip - Please enter a password. Your password must be at least 8 characters long, include at least 1 alpha character, and include at least 1 number or special character (- ? . _ @ &quot; $ # ,). Passwords are case sensitive."
        role="button" tabindex="0">
        <div class="tooltip__text">
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PRIVACY POLICY

Updated: May 27, 2022


SECTION 1 — INTRODUCTION

Amtrak (together “we”, “our”, or “us”) respects your concerns about privacy and
values the trust and confidence you place in us. This Privacy Policy (referred
to as the “Policy”) applies to personal data we process about consumers and job
applicants, including in connection with our websites and mobile applications
(collectively, “Online Services”) and the various ways in which you communicate
with us.

If you plan to enroll as a member in the Amtrak Guest Rewards program, please
read this Policy and also carefully read Section 9 of this Policy, which
provides additional information related to the personal data that you provide to
us to become a member in the Amtrak Guest Rewards program.

This Policy describes:

 * The responsible entity for the processing of your personal data (Section 2).
 * What personal data we obtain (Section 3).
 * How we use the personal data (Section 4).
 * With whom your personal data is shared (Section 5).
 * What data security measures we implement (Section 6).
 * The rights and choices available to you regarding your personal data (Section
   7).
 * What special privacy practices and rules are in place regarding the Amtrak
   Guest Rewards program (Section 8).
 * Information about children’s data (Section 9).
 * Information about third-party websites and features (Section 10).
 * How you can contact us regarding this Policy and our privacy practices
   (Section 11).
 * Information for users in the EU/EEA/UK (Section 12).
 * Information for California residents (Section 13).


A NOTE ABOUT CHANGES TO THIS POLICY

We may update this Policy from time to time in order to reflect certain changes
in our practices or legal requirements. We will indicate at the top of the
Policy when it was most recently updated. You should periodically check this
Policy for updates. In case of substantial changes to this Policy, we will
inform you by posting a notice on our website or as otherwise required by
applicable law.  


SECTION 2 — RESPONSIBLE ENTITY PROCESSING YOUR PERSONAL DATA

National Railroad Passenger Corporation (Amtrak), 1 Massachusetts Avenue, N.W.,
Washington, DC 20001, USA is responsible for processing your personal data. You
can find our contact information in Section 7 below.  


SECTION 3 — INFORMATION WE OBTAIN

The types of personal data we obtain include:

 * Name
 * Contact information, including postal addresses (such as home, work and
   billing), zip code, telephone number, and email address
 * Professional information, including job title and company name
 * Identification information, including government-issued identification
   numbers such as national ID card number, passport number or driver’s license
   number
 * Personal characteristics, including date of birth, gender and photos
 * Amtrak Guest Rewards account information, including username and password,
   account preferences, Amtrak Guest Rewards membership number, account status,
   loyalty points and redemption awards and other account details
 * Travel and reservation information, including departure and arrival points,
   dates of travel, train number, accommodations, names and number of travelers
   in your party, fares, purpose for trip, trip insurance information, employee
   passrider information, and Rail Passengers Association (RPA) membership
   numbers
 * Payment information, such as payment card information (credit card type,
   number, expiration date, and security ID), e-wallet or digital payment
   information (such as Apple Pay)
 * Other information regarding your purchases and orders, such as gift card
   information, discount types and promotional codes used
 * Social media information (including your social media handle)
 * Information regarding your preferences, such as ticket pick-up/delivery
   options accommodation preferences (for example, in case of disability) and
   your direct marketing choices (such as whether you want to receive offers by
   email or postal mail)
   
 * Job application information (including resume and any additional application
   information provided to us, such as employment history and education)
 * Any other information you submit through our Online Services or other
   communications with us, such as through forms, surveys, registration pages,
   portals, emails and telephone calls

While the personal data you choose to provide is voluntary, providing certain
personal data may be necessary to offer you the relevant product or service. If
you choose not to provide certain information, this may affect our ability to
provide you with certain products or services.


PERSONAL DATA WE COLLECT THROUGH AUTOMATED MEANS

When you use our Online Services or open our emails, we may obtain certain
information by automated means, such as cookies, web server logs, web beacons
(including pixels and tags), and other technologies. These technologies help us
(1) remember your information so you will not have to re-enter it; (2) track,
understand and analyze how you use and interact with our Online Services; (3)
personalize your experience with our Online Services, including providing you
advertising and content based on your interests and location; (4) measure the
usability of our Online Services and the effectiveness of our communications;
and (5) otherwise protect, manage and enhance our products and services, and
help ensure they are working properly.

We may use these automated technologies to collect information about your
equipment, browsing actions, usage patterns and location such as:

 * IP address
 * Online and mobile device identifiers
 * Operating system and version
 * Browser type
 * Referring website
 * Screens or pages viewed, date/time/duration of visits, and other information
   regarding your navigation through the Online Services, such as your
   movements, scrolling, clicks, information typed and other interactions
 * Application version
 * Device model
 * Network service provider
 * Information about the device used to run our mobile app or visit our website
 * City-level location

Our mobile app may access your calendar, contacts and call information on your
device with your permission. This access is to allow you to interact with your
information from within the Amtrak application. In addition, when you use our
mobile apps, we also may receive with your permission your device’s geolocation
or other information related to your precise location through GPS, Bluetooth,
WiFi signals and other technologies. Your mobile device settings may allow you
to manage how your device or browser shares certain device data with our app,
including geolocation data.

For more information about how we use cookies, please review our Cookie Policy.
Your browser may tell you how to be notified when you receive certain types of
cookies or how to restrict or disable certain types of cookies. Please note that
without cookies you may not be able to use all of the features of our Online
Services. Our Online Services are not designed to respond to “do not track”
signals from browsers in the U.S.


SECTION 4 — HOW WE USE THE PERSONAL DATA WE OBTAIN

We use the personal data we obtain for the following purposes:

 * Establish and manage your account, including authenticating you so you may
   use our Online Services
 * Provide our products and services, including issuing tickets, making
   reservations, fulfilling merchandise orders and providing gift card requests
 * Administer our rewards program, accounts and features (such as the ability to
   save trip information), including providing personalized offers and rewards
   by Amtrak or our partners to you and updates about your account
 * Administer your participation in contests, sweepstakes, surveys and other
   programs
 * Manage our direct marketing program, including sending you newsletters,
   promotions and offers, and analyzing your interaction with our marketing to
   further optimize and personalize our marketing based on your interests
 * Communicate with you about our products and services, such as scheduling
   changes or cancellations, or changes to our policies
 * Respond to your requests and inquiries, and provide customer support
 * Make special arrangements that you request, such as reserving wheelchair
   space or offering assistance at our stations
 * Manage career opportunities with us, including for recruitment purposes,
   candidate screening and evaluation, and employee onboarding
 * Compile, anonymize or aggregate personal data for our business purposes;
 * Perform analytics, market, trend or statistical research and analysis,
   including developing, deriving and compiling market research, data sets,
   insights, trends, benchmarks, algorithms, models and other analyses or
   information
 * Operate, evaluate and improve our business, including developing new products
   and services; enhancing and analyzing our products, services and processes
   (such as the reservation booking process); managing our relationships with
   current or prospective partners, customers and vendors and other business
   partner personnel; performing accounting, auditing or other internal
   functions; managing our communications; and performing accounting, auditing
   and other internal functions
 * Maintain and enhance the safety and security of our Online Services, products
   and services, prevent misuse and troubleshoot technical issues
 * Exercise our rights and remedies and defend against legal claims
 * Protect against, identify and prevent fraud and other criminal activity,
   claims and other liabilities
 * Comply with and enforce applicable legal requirements, relevant industry
   standards, our policies, and terms and conditions, including our Terms of Use
   and Terms and Conditions
   

We also may use personal data in other ways which we identify at the time of
collection. If you purchase tickets for more than one person, you represent that
you have obtained their personal data lawfully and have authorization under
applicable law to share that personal data with Amtrak so that we may issue a
ticket in each passenger's correct name.


INTEREST-BASED ADVERTISING

You may see our ads on other websites or apps because we use third-party ad
services to provide you with advertising about products and services that may be
tailored to your interests. Through these ad services, we can target our
messaging to users considering demographic data, users’ inferred interests and
browsing context. These services track your online activities over time and
across third-party websites and apps by collecting information through automated
means, including through the use of cookies, web server logs, web beacons,
pixels and other similar technologies. These ad services may collect data about
your visits to websites and apps, such as the pages or ads you view and the
actions you take on the websites or apps. This data collection takes place both
on our Online Services and on third-party websites and apps that participate in
these ad services. The ad services use this information to show you ads that may
be tailored to your individual interests. These services also help us track the
effectiveness of our marketing efforts.

To learn how to opt out of interest-based advertising in the U.S., please visit
www.aboutads.info/choices or www.networkadvertising.org/choices. In the EU,
please visit www.youronlinechoices.eu/. For additional information on how we use
cookies in connection with these services, please see our Cookie Policy. In
addition, your Facebook account settings may allow you to adjust the ads you see
while on Facebook and the information Facebook can use to show you ads on
Facebook.


SECTION 5 — WITH WHOM WE SHARE YOUR PERSONAL DATA


GENERAL

We may share personal information, as described below.

We share your personal data with certain service providers who perform certain
tasks for Amtrak. These tasks include storing and managing personal data and
providing advice about and support for our products and services. Some of the
services we use include:

 * Amtrak Guest Rewards program management
 * Amtrak email services
 * Customer data storage and processing
 * Application development
 * Order fulfillment
 * Payment processing, including processing your credit card or digital payment
   account information to facilitate your payment between Amtrak and your bank
 * Service providers used to facilitate communications with you by telephone,
   SMS/MMS message, or e-mail in connection with Amtrak services and programs
 * Hotel reservations
 * Car rental reservations
 * Travel insurance
 * Other transportation options
 * Amtrak-sponsored market research studies
 * Gift card processing

In addition, we may share your personal data with advertisers or other business
partners with whom we have relationships to provide you with information about
various products and services that we believe would be of interest to you.
Further, we may share personal data with social media companies to help us with
our online marketing and advertising activities and with third-party analytics
services to help us understand and improve the usage of our Online Services and
the effectiveness of our marketing efforts.

We also may share your personal information with our business partners. For
example:

 * If you request information about, subscribe to or make an online purchase of,
   goods or services offered by one of our business partners on the Online
   Services, we will share your personal data with that business partner so that
   your request, subscription, or purchase can be fulfilled pursuant to that
   partner's online privacy policies and practices. When providing us with your
   personal information in connection with these features, you acknowledge that
   you are directing us to intentionally disclose your information to, or using
   our services to intentionally interact with, the partners who offer these
   goods or services.
 * If you enter an Amtrak sweepstakes or contest, your personal data may be
   shared with the Amtrak business partners who are co-sponsors of the
   sweepstakes or contest and who are likely to have different privacy policies
   and practices than Amtrak. Where required by applicable law, we will obtain
   your consent to share your personal data with co-sponsors of such sweepstakes
   or contest.
   
 * If you are an employee or agent of our business partners, we may share your
   information with your employer or colleagues in connection with the provision
   of the service we receive from or provide to your company.

We also may disclose personal data (1) if we are required to do so by law or
legal process (such as a court order or subpoena); (2) in response to requests
by government agencies, such as law enforcement authorities; (3) with the
federal government as legally permitted for transportation security purposes;
(4) to establish, exercise or defend our legal rights; (5) when we believe
disclosure is necessary or appropriate to prevent physical or other harm or
financial loss; (6) in connection with an investigation of suspected or actual
illegal activity; where you apply for a job, we may share your personal data
with your references who you have provided to us in connection with your
application; or (7) otherwise with your consent or as directed by you or your
representative.

We reserve the right to transfer any personal data we have about you in the
event we sell or transfer all or a portion of our business or assets (including
in the event of a merger, acquisition, joint venture, reorganization,
divestiture, dissolution or liquidation).


SPECIAL NOTE FOR AMTRAK GUEST REWARDS PROGRAM MEMBERS

When you join the Amtrak Guest Rewards program, we will share your personal data
with participating business partners of the Amtrak Guest Rewards program data
for the purpose of providing you with information and promotions. Please refer
to Section 9 of this Policy to learn about how we process your personal data in
connection with the Amtrak Guest Rewards program.


SPECIAL NOTE FOR CUSTOMERS OF OTHER CARRIERS AND TRAVEL-RELATED SERVICE
PROVIDERS USING THE SITE FOR RESERVATION AND TICKETING SERVICES

Amtrak provides reservation and ticketing services for other carriers and
travel-related service providers. When you use our Online Services for
reservation and/or ticketing for the products or services of another carrier or
travel-related service provider, we will share your personal data with that
carrier or service provider, who will process your personal data pursuant to its
privacy policies and practices. For information about the privacy policies and
practices of another carrier or service provider, please contact that carrier or
service provider directly.


SECTION 6 —HOW WE PROTECT PERSONAL DATA

We maintain administrative, technical and physical safeguards designed to
protect the personal data against accidental, unlawful or unauthorized access,
destruction, loss, alteration, disclosure or use, as required by applicable law.


SECTION 7 — YOUR RIGHTS AND CHOICES

You may choose to stop receiving our email offers by following the unsubscribe
instructions in these emails or contacting us as described in Section 11 of this
Policy. If you are an Amtrak Guest Rewards member, you also may stop receiving
such email offers by accessing and updating your Amtrak Guest Rewards Profile.
You may access your Profile by clicking on the 'My Profile' link under the My
Account drop-down menu on the header of most pages of the Amtrak.com web site.
You may make changes to your Amtrak Guest Rewards program information by
accessing your Amtrak Guest Rewards account information online at www.amtrak.com
or, by contacting the Amtrak Guest Rewards Service Center at 1-800-307-5000.
Within the Amtrak Mobile App you may access your user profile by going to the
Account section.

If you use our Online Services from a member state of the EU, EEA or UK, please
see Section 12 of this Policy for additional information regarding the
processing of your personal data and your privacy rights.

If you are a California resident, please see our California Consumer Privacy
Statement in Section 13 of this Policy for additional information regarding our
privacy practices and your privacy rights.


SECTION 8 — SPECIAL PRIVACY PRACTICES AND RULES FOR THE AMTRAK GUEST REWARDS
PROGRAM

U.S. and Canadian residents can join our Amtrak Guest Rewards program.

When you become an Amtrak Guest Rewards member, we may collect and process
certain personal data such as your name; addresses (home, billing) and zip code;
telephone numbers; email address; travel and reservation information; username
and password; Amtrak Guest Rewards membership number, account status, loyalty
points and redemption awards; preferred passenger discount type; Rail Passengers
Association (RPA) membership numbers; employee passrider information; date of
birth; gender; purpose of trips; and financial information, such as payment card
information (credit card type, number, expiration date, and security ID),
e-wallet or digital payment information (such as Apple Pay).

As part of the Amtrak Guest Rewards program, we may offer price or service
differences and other financial incentives such as coupons, discounts, upgrades,
and special access in exchange for the points you obtain and our use of your
personal data. The incentives we offer to you in connection with the program are
reasonably related to the value provided to Amtrak by your personal data. The
value we place on the personal data obtained in connection with the program is
calculated by determining the approximate additional spending per member per
year compared to individuals who are not enrolled in the program, the
anticipated expenses which might be incurred in the collection, storage, and use
of personal data in the operation of the program, and other relevant factors
related to the estimated value of personal data to our business. We may use or
disclose the personal data we receive during the enrollment process and during
your membership in the program in exchange for providing the financial
incentives offered by the program.

For more information on the terms of the program, please see the Amtrak Guest
Rewards Program Terms and Conditions. You can opt in to the program by clicking
here. You may terminate your membership in the Amtrak Guest Rewards program at
any time by contacting the Amtrak Guest Rewards Program Service Center at
1-800-307-5000.


SECTION 9 — CHILDREN’S DATA

Our Online Services are designed for a general audience and are not directed at
persons under the age of 13. We do not knowingly collect personal data from
children under 13 through our Online Services. If you become aware that your
child has provided us with their personal data, then please contact us using the
details in Section 7 of this Policy so that we can take steps to remove such
information.


SECTION 10 — THIRD-PARTY WEBSITES AND FEATURES

Please note that this Policy addresses Amtrak privacy practices concerning
personal data we process from your use of the Online Services, and not other
third-party sites, mobile applications, or other sources. To the extent you are
interacting with other sites, mobile applications, or sources, you should review
their privacy policies, which will inform you as to how they process your
personal data.

For your convenience and information, our Online Services may provide links to
other websites or services (such as social media platforms), and may include
third-party features such as apps, tools, widgets and plug-ins. These
third-party websites and services may operate independently from us. The privacy
practices of the relevant third parties, including details on the information
they may collect and use about you, are subject to the privacy statements of
these parties, which we strongly suggest you review. To the extent any linked
online services or third-party features are not owned or controlled by Amtrak,
we are not responsible for those third parties’ information practices.

When you click on an advertisement on another site that is linked to our
websites, or when you otherwise use web sites that link to the Amtrak.com site,
your personal data may be collected by those sites. This Policy does not cover
the privacy practices of any such other web sites, and we cannot accept
responsibility or liability for the privacy practices of those other sites.
Please refer to those sites' privacy policies for information about their
practices.


SECTION 11 — CONTACTING US REGARDING THIS POLICY

If you have questions or concerns regarding this Policy or our privacy
practices, you may use the form on the Contact Us page or contact us via email
at Privacy@amtrak.com.

If you are a California resident, select California Privacy Rights from the
"Subject" drop-down menu on the page. Be certain to provide your complete
mailing address on the form. You may access the Contact Us page by clicking the
link at the bottom of most pages on this site.

If you are a user from the EU/EEA, you may also contact our local representative
at: RAe Niedermeier+Teichmann PartmbB, Maximilianstr. 13, 80539 Munich, Germany,
phone: +49 (0) 20 300 6422, fax: +49 (0) 89 20 300 6450, email:
niedermeier@cyberprivacy.legal.


SECTION 12 — FURTHER INFORMATION FOR USERS IN THE EU/EEA/UK

The following information and rights apply if you use our Online Services from a
member state of the EU/EEA or UK:


1. LEGAL BASES FOR THE PROCESSING OF YOUR PERSONAL DATA

When you purchase tickets or Amtrak merchandise, we process your personal data
to perform the contract or relationship we have with you. We also process
certain of your personal data subject to your consent, as further described
below. Otherwise, we process your personal data for the purposes described in
Section 4 based on our legitimate interests in carrying out our business
functions and improving our products and services. Where we rely on our
legitimate interests to process your personal data, we take reasonable measures
to balance our interests against your rights and freedoms. Further information
can be provided upon request.

We process your geolocation with your consent. You can always switch off the
processing of your geolocation in the settings for the Amtrak mobile application
in the general settings section of your phone.


2. RETENTION OF YOUR PERSONAL DATA

To the extent required or permitted, we retain the personal data we obtain for
the duration of our relationship, plus a reasonable period thereafter required
to comply with legal requirements regarding financial statements, legal claims
or archiving purposes and applicable statute of limitations, unless a shorter
retention period is required by applicable law.


3. INTERNATIONAL TRANSFERS

Our sharing of your personal data in accordance with this Policy may involve
transferring your personal data outside the EU/EEA or UK. When we transfer your
personal data outside of the EU/EEA or UK, we do so where an exception applies
or an adequate level of protection is afforded to it by, where required by law,
implementing at least one of the following safeguards:

 * Transferring personal data to countries that have been deemed to provide an
   adequate level of protection for personal data by the EU Commission, or
 * Executing Standard Contractual Clauses.

You may be entitled, in accordance with applicable law, to request a copy of the
specific safeguard by contacting us as described in Section 11 above.


4. YOUR RIGHTS

Further to Section 7 above, as a data subject located in the EU/EEA or UK, you
may have the following rights regarding your personal data, subject to
applicable law:

Right of access: You may ask us to confirm whether we are processing your
personal data and, if so, to provide you with a copy of that personal data
(along with certain other details).

Right to rectification: If the personal data we hold about you is inaccurate or
incomplete, you are entitled to ask for rectification or completion.

Right to erasure: You may ask us to delete or remove your personal data in some
circumstances, such as if you believe we no longer need it or if you withdraw
your consent (where applicable).

Right to restrict processing: You may ask us to restrict the processing of your
personal data in some circumstances.

Right to data portability: You have the right to obtain personal data you have
provided to us in a structured, commonly used and machine-readable format,
and/or ask us to transmit your personal data to another company under certain
circumstances.

Right to object: You may ask us at any time to stop processing your personal
data, and we will do so under appropriate circumstances, if we (i) rely on
legitimate interests to process your personal data, except if we can demonstrate
compelling legal grounds for the processing, or (ii) process your personal data
for direct marketing.

Right to withdraw consent: If we rely on your consent as legal basis for
processing your personal data, you have the right to withdraw that consent at
any time with effect for the future.

You may exercise your rights by contacting us as described in Section 7 of this
Policy.

You also have the right to lodge a complaint with a supervisory authority, in
particular in the EU Member State where you reside, work or suspect an
infringement, if you believe that the processing of personal data concerning you
is not in compliance with applicable law.


SECTION 13 — CALIFORNIA CONSUMER PRIVACY STATEMENT

This California Consumer Privacy Statement (“Statement”) supplements the Privacy
Policy and applies solely to California consumers. This Statement does not apply
to Amtrak personnel or job applicants.

This Statement uses certain terms that have the meaning given to them in the
California Consumer Privacy Act of 2018 and its implementing regulations (the
“CCPA”).


1. NOTICE OF COLLECTION AND USE OF PERSONAL INFORMATION

We may collect (and may have collected during the 12-month period prior to the
effective date of this Statement) the following categories of personal
information about you:

 * Identifiers: identifiers such as a real name, alias, postal address, unique
   personal identifier (such as a device identifier; cookies, beacons, pixel
   tags, mobile ad identifiers and similar technology; customer number, unique
   pseudonym, or user alias; telephone number and other forms of persistent or
   probabilistic identifiers), online identifier, internet protocol address,
   email address, account name, driver’s license number, passport number, and
   other similar identifiers
 * Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical
   characteristics or description, state identification card number, insurance
   policy number, credit card number, debit card number, education, bank account
   number, medical information (for example, in connection with your special
   requests or accommodations) and other financial information
 * Protected Classifications: characteristics of protected classifications under
   California or federal law, such as age, sex, gender, medical condition,
   disability, citizenship status, and military and veteran status
 * Commercial Information: commercial information, including records of personal
   property, products or services purchased, obtained, or considered, and other
   purchasing or consuming histories or tendencies
 * Online Activity: Internet and other electronic network activity information,
   including, but not limited to, browsing history, search history, and
   information regarding your interaction with websites, applications or
   advertisements
 * Geolocation Information
 * Sensory Information: audio, electronic, visual, and similar information
 * Employment Information: professional or employment-related information
 * Inferences: inferences drawn from any of the information identified above to
   create a profile about you reflecting your preferences, characteristics,
   psychological trends, predispositions, behavior, attitudes, intelligence,
   abilities, and aptitudes.

We may use (and may have used during the 12-month period prior to the effective
date of this Statement) your personal information for the purposes described in
our Privacy Policy and for the following business purposes specified in the
CCPA:

 * Performing services, including maintaining or servicing accounts, providing
   customer service, processing or fulfilling orders and transactions, verifying
   customer information, processing payments, providing advertising or marketing
   services, providing analytics services, or providing similar services
 * Auditing related to a current interaction with you and concurrent
   transactions, including, but not limited to, counting ad impressions to
   unique visitors, verifying positioning and quality of ad impressions, and
   auditing compliance
 * Short-term, transient use, including, but not limited to, the contextual
   customization of ads shown as part of the same interaction
 * Detecting security incidents, protecting against malicious, deceptive,
   fraudulent, or illegal activity, and prosecuting those responsible for that
   activity
 * Debugging to identify and repair errors that impair existing intended
   functionality
 * Undertaking internal research for technological development and demonstration
 * Undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, manufactured, manufactured for, or
   controlled by us, and to improve, upgrade, or enhance the service or device
   that is owned, manufactured, manufactured for, or controlled by us.


2. SOURCES OF PERSONAL INFORMATION

During the 12-month period prior to the effective date of this Statement, we may
have obtained personal information about you from the following categories of
sources:

 * Directly from you, such as book a reservation
 * Your devices, such as when you visit our Online Services
 * Your family, employer or friends, such as when they provide us with travel
   information on your behalf
 * Vendors who provide services on our behalf
 * Our business partners and joint marketing partners
 * Online advertising services and advertising networks
 * Data analytics providers
 * Operating systems and platforms
 * Social networks
 * Government entities


3. SALE OF PERSONAL INFORMATION

We may allow certain third parties (such as online advertising services) to
collect your personal information via automated technologies on our Online
Services in exchange for non-monetary consideration. We share the categories of
personal information listed below for online advertising purposes and to provide
third-party social network features and functionality on our Online Services.
You have the right to opt-out of this disclosure of your information, which may
be considered a “sale” under California law.

During the 12-month period prior to the effective date of this Statement, we may
have sold the following categories of personal information about you to online
advertising services and social networks:

 * Identifiers
 * Online Activity
 * Inferences

During the 12-month period prior to the effective date of this Statement, we
also may have sold email addresses to state government entities.


4. SHARING OF PERSONAL INFORMATION

During the 12-month period prior to the effective date of this Statement, we may
have shared your personal information with certain categories of third parties,
as described below.

We may have disclosed the following categories of personal information about you
for a business purpose to the following categories of third parties:

Category of Personal Information

 * Identifiers
 * Additional Data Subject to Cal. Civ. Code § 1798.80 Law
   
 * Protected Classifications
   
 * Commercial Information
   
 * Online Activity
   
 * Geolocation Information
   
 * Sensory Information
 * Employement Information
   
 * Inferences
   

Category of Third Party

 * Your family, employer or friends
 * Vendors who provide services on our behalf
 * Professional services organizations, such as auditors and law firms
 * Business partners and joint-marketing partners
 * Carriers and travel-related service providers
 * Online advertising services and advertising networks
 * Data analytics providers
 * Social networks
 * Government entities

In addition to the categories of third parties identified above, during the
12-month period prior to the effective date of this Statement, we may have
shared personal information about you with government entities and third parties
in connection with corporate transactions, such as mergers, acquisitions or
divestitures.



5. CALIFORNIA CONSUMER PRIVACY RIGHTS

You have certain choices regarding your personal information, as described
below.

 * Access: You have the right to request, twice in a 12-month period, that we
   disclose to you the personal information we have collected, used, disclosed
   and sold about you during the past 12 months.
 * Deletion: You have the right to request that we delete certain personal
   information we have collected from you.
 * Shine the Light Request: You also may have the right to request that we
   provide you with (a) a list of certain categories of personal information we
   have disclosed to third parties for their direct marketing purposes during
   the immediately preceding calendar year and (b) the identity of those third
   parties.

How to Submit a Request. To submit an access, deletion or Shine the Light
request, select California Privacy Rights from the "Subject" drop-down menu on
the Contact Us page, call us at 1-800-USA-RAIL or write to us at:

Amtrak Office of Customer Relations

1 Massachusetts Avenue, NW

Washington, DC 20001

Attention: California Privacy Rights Request

To submit a request as an authorized agent on behalf of a consumer, call
1-800-USA-RAIL. For questions or concerns about our privacy policies and
practices, please contact us as described in the Contacting Us Regarding This
Policy section of our Privacy Policy.

Verifying Requests. To help protect your privacy and maintain security, we will
take steps to verify your identity before granting you access to your personal
information or complying with your request. If you have an account with us, we
may verify your identity by requiring you to sign in to your account. If you do
not have an account with us and you request access to or deletion of your
personal information, we may require you to verify your email address or provide
any of the following information: (a) amount spent during last trip with Amtrak;
(b most recent trip with Amtrak, or (c) other information about your trips with
Amtrak.. In addition, if you do not have an account and you ask us to provide
you with specific pieces of personal information, we may require you to sign a
declaration under penalty of perjury that you are the consumer whose personal
information is the subject of the request.

Additional Information. If you choose to exercise any of your rights under the
CCPA, you have the right to not receive discriminatory treatment by us. To the
extent permitted by applicable law, we may charge a reasonable fee to comply
with your request.


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