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https://www.wurth.co.za/en/wuerth_za/rechliches/terms_and_conditions.php
Submission: On August 10 via api from ZA — Scanned from DE
Submission: On August 10 via api from ZA — Scanned from DE
Form analysis 6 forms found in the DOM
GET ../../../media/system/search_redirector.php
<form id="searchForm" class="form-inline input-group input-header-search mt-2 mt-md-0" method="get" action="../../../media/system/search_redirector.php">
<input id="searchResultType" name="SearchResultType" type="hidden" value="web">
<input id="suggestSearch" name="VisibleSearchTerm" placeholder="Your search term" class="form-control input-border" type="text" value="" autocomplete="off">
<input type="hidden" id="effectiveSearchTerm" name="EffectiveSearchTerm" value="">
<input type="hidden" id="apiLocale" name="ApiLocale" value="en_GB">
<div class="input-group-addon"><button id="searchButton" class="btn btn-icon-only"><i class="icon-interface-search"></i></button></div>
</form>Name: LoginForm — POST https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-LoginWithUserName
<form name="LoginForm" method="post" action="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-LoginWithUserName" class="loginForm">
<div class="row">
<div class="col-12 mb-3">
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Login2Stage">Login name</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#LoginForm_UsernameModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="off" type="text" tabindex="2" class="form-control username" id="LoginWithUserNameForm_UserName" name="LoginWithUserNameForm.UserName" placeholder="Login name">
</div>
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Password">Password</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#LoginForm_PasswordModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="current-password" type="password" tabindex="3" class="form-control js-toggle-password" id="LoginWithUserNameForm_Password" name="LoginWithUserNameForm.Password" placeholder="Your password">
<button type="button" class="btn-link icon float-right toggle-password" data-toggle="tooltip" data-placement="top" data-html="true" title="" data-original-title="">
<i class="icon-wuerth-eye field-icon"></i>
</button>
</div>
</div>
<div class="col-12 col-sm-auto mb-3 mb-sm-0">
<a href="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewForgotLoginData-ForgotPassword" class="no-nav-link">Forgotten your password?</a>
</div>
<div class="col-12 col-sm text-right-sm-up">
<label class="custom-control custom-checkbox m-0">
<input type="checkbox" id="LoginForm_SaveCredentials_input_2stage" class="custom-control-input" name="LoginForm.SaveCredentials" value="false">
<span class="custom-control-indicator"></span>
<span class="custom-control-description">Remember login data</span>
</label>
</div>
<div class="col-12 mb-3 mt-3">
<button type="submit" class="btn btn-block btn-info"> Login </button>
</div>
</div>
</form>Name: LoginForm — POST https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-Process
<form name="LoginForm" method="post" action="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-Process" class="loginForm">
<div class="row">
<div class="col-12 mb-3">
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_CustomerNumber">Customer Number</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#txtCustomerNoModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="off" type="text" tabindex="1" class="form-control customerNo" id="LoginForm_CustomerNumber" name="LoginForm.CustomerNumber" placeholder="Your Customer number">
</div>
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Login">Partner Number</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#LoginForm_LoginModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="off" type="text" tabindex="2" class="form-control partnerNo" id="LoginForm_Login" name="LoginForm.Login" placeholder="Your Partner number">
</div>
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Password">Password</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#LoginForm_PasswordModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="current-password" type="password" tabindex="3" class="form-control js-toggle-password" id="LoginForm_Password" name="LoginForm.Password" placeholder="Your password">
<button type="button" class="btn-link icon float-right toggle-password" data-toggle="tooltip" data-placement="top" data-html="true" title="" data-original-title="">
<i class="icon-wuerth-eye field-icon"></i>
</button>
</div>
</div>
<div class="col-12 col-sm-auto mb-3 mb-sm-0">
<a href="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewForgotLoginData-ForgotPassword" class="no-nav-link">Forgotten your password?</a>
</div>
<div class="col-12 col-sm text-right-sm-up">
<label class="custom-control custom-checkbox m-0">
<input type="checkbox" id="LoginForm_SaveCredentials_input" class="custom-control-input" name="LoginForm.SaveCredentials" value="false">
<span class="custom-control-indicator"></span>
<span class="custom-control-description">Remember login data</span>
</label>
</div>
<div class="col-12 mb-3 mt-3">
<button type="submit" class="btn btn-block btn-info"> Login </button>
</div>
</div>
</form>Name: LoginForm — POST https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-LoginWithUserName
<form name="LoginForm" method="post" action="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-LoginWithUserName" class="loginForm">
<div class="row">
<div class="col-12 col-md-6">
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Login">Login name</label>
<span class="btn-link icon no-nav-link menu-item info-icon-link" data-toggle="modal" data-target="#LoginForm_UsernameModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input type="text" autocomplete="off" tabindex="2" class="form-control partnerNo" id="LoginWithUserNameForm_UserName_mobile" name="LoginWithUserNameForm.UserName" placeholder="Login name">
</div>
</div>
</div>
<div class="row">
<div class="col-12">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Password">Password</label>
<span class="btn-link icon no-nav-link menu-item info-icon-link" data-toggle="modal" data-target="#LoginForm_PasswordModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
</div>
<div class="col-12 col-md-6">
<div class="form-group">
<input type="password" autocomplete="current-password" tabindex="3" class="form-control js-toggle-password" id="LoginWithUserNameForm_Password_mobile" name="LoginWithUserNameForm.Password" placeholder="Your password">
<button type="button" class="btn-link icon float-right toggle-password" data-toggle="tooltip" data-placement="top" data-html="true" title="" data-original-title="">
<i class="icon-wuerth-eye field-icon"></i>
</button>
</div>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-auto mb-3 mb-sm-0">
<a href="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewForgotLoginData-ForgotPassword" class="no-nav-link menu-item">Forgotten your password?</a>
</div>
<div class="col-12 col-sm mb-3 text-right-sm-up">
<label class="custom-control custom-checkbox m-0">
<input type="checkbox" id="LoginForm_SaveCredentials_2stage_mobile" class="custom-control-input" name="LoginForm.SaveCredentials" value="false">
<span class="custom-control-indicator"></span>
<span class="custom-control-description">Remember login data</span>
</label>
</div>
<div class="col-12 col-md-6">
<button type="submit" tabindex="4" class="btn btn-block btn-info"> Login </button>
</div>
</div>
</form>Name: LoginForm — POST https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-Process
<form name="LoginForm" method="post" action="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewLogin-Process" class="loginForm">
<div class="row">
<div class="col-12">
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_CustomerNumber_mobile">Customer Number</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#txtCustomerNoModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="off" type="text" tabindex="1" class="form-control customerNo" id="LoginForm_CustomerNumber_mobile" name="LoginForm.CustomerNumber" placeholder="Your Customer number">
</div>
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Login">Partner Number</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#LoginForm_LoginModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="off" type="text" tabindex="2" class="form-control partnerNo" id="LoginForm_Login_mobile" name="LoginForm.Login" placeholder="Your Partner number">
</div>
<div class="form-group">
<span class="h4-style heading-alt mb-0">
<label for="LoginForm_Password">Password</label>
<span class="btn-link icon no-nav-link info-icon-link" data-toggle="modal" data-target="#LoginForm_PasswordModal"><i class="icon-wuerth-information ml-1"></i></span>
</span>
<input autocomplete="current-password" type="password" tabindex="3" class="form-control js-toggle-password" id="LoginForm_Password_mobile" name="LoginForm.Password" placeholder="Your password">
<button type="button" class="btn-link icon float-right toggle-password" data-toggle="tooltip" data-placement="top" data-html="true" title="" data-original-title="">
<i class="icon-wuerth-eye field-icon"></i>
</button>
</div>
</div>
<div class="col-12 col-sm-auto mb-3 mb-sm-0">
<a href="https://eshop.wurth.co.za/is-bin/INTERSHOP.enfinity/WFS/3128-B1-Site/en_GB/-/ZAR/ViewForgotLoginData-ForgotPassword" class="no-nav-link menu-item">Forgotten your password?</a>
</div>
<div class="col-12 col-sm mb-3 text-right-sm-up">
<label class="custom-control custom-checkbox m-0">
<input type="checkbox" id="LoginForm_SaveCredentials_input_classic_mobile" class="custom-control-input" name="LoginForm.SaveCredentials" value="false">
<span class="custom-control-indicator"></span>
<span class="custom-control-description">Remember login data</span>
</label>
</div>
<div class="col-12">
<button type="submit" class="btn btn-block btn-info"> Login </button>
</div>
</div>
</form>GET ../../../media/system/search_redirector.php
<form id="mobileSearchArea" class="form-inline input-group input-header-search mt-md-0 shadow" method="get" action="../../../media/system/search_redirector.php">
<input id="mobileSearchResultType" name="SearchResultType" type="hidden" value="web">
<input id="mobileSuggestSearch" name="VisibleSearchTerm" class="form-control ui-autocomplete-input" type="text" placeholder="Your search term" value="" autocomplete="off">
<input id="mobileEffectiveSearchTerm" name="EffectiveSearchTerm" type="hidden" value="">
<input type="hidden" id="apiLocaleMobile" name="ApiLocale" value="en_GB">
<div class="input-group-addon"><button class="btn btn-icon-only"><i class="icon-interface-search"></i></button></div>
</form>Text Content
Contact Our Toll Free Hotline 0800116633
When looking for old articles numbers, please remove the first '0'. For example;
00984502250 0984502250
Shopping cart0
* eShop
* Advertising materials
* Agriculture and gardening
* Anchors
* Automotive parts
* Brazing, soldering and welding
* Building supplies
* Electrical installation
* Fasteners
* Hand tools
* Hoses, couplings, hose clamps
* Hydraulic and drive components
* Machining
* Measuring
* Metal fittings
* ORSY system
* Personal Protective Equipment
* Pin driver technology
* Plumbing and HVAC
* Power tools
* Technical chemicals
* Work equipment
* Promotions
* Services
* M-CUBE
* ORSY
* WurthFlex
* Diagnostics
* Aircon
* MSDS
* Catalogs
* Company
* About Wurth
* History
* Compliance
* Values
* Divisions
* Blogs
* Shop Locations
* Careers
* Working at Wurth
* Vacancies
* Interships
* Contact
Login
* with login name
* with customer number
Login name
Password
Forgotten your password?
Remember login data
Login
--------------------------------------------------------------------------------
Do you want to be an online customer?
Register here in three simple steps to use all functions of the shop.
Sales to business customers only
Register Now
Customer Number
Partner Number
Password
Forgotten your password?
Remember login data
Login
--------------------------------------------------------------------------------
Do you want to be an online customer?
Register here in three simple steps to use all functions of the shop.
Sales to business customers only
Register Now
0
* Login
* Zurück
1. with login name
2. with customer number
Login name
Password
Forgotten your password?
Remember login data
Login
Customer Number
Partner Number
Password
Forgotten your password?
Remember login data
Login
--------------------------------------------------------------------------------
Do you want to be an online customer?
Register here in three simple steps to use all functions of the shop.
Sales to business customers only
Register Now
* eShop
* Zurück
* Catalogs
* Zurück
* Product categories
* Zurück
* DIN catalog
* ISO catalog
* Promotions
* Wurth Essentials
* Zurück
* Advertising materials
* Zurück
* Agriculture and gardening
* Zurück
* Anchors
* Zurück
* Automotive parts
* Zurück
* Brazing, soldering and welding
* Zurück
* Building supplies
* Zurück
* Electrical installation
* Zurück
* Fasteners
* Zurück
* Hand tools
* Zurück
* Hoses, couplings, hose clamps
* Zurück
* Hydraulic and drive components
* Zurück
* Machining
* Zurück
* Measuring
* Zurück
* Metal fittings
* Zurück
* ORSY system
* Zurück
* Personal Protective Equipment
* Zurück
* Pin driver technology
* Zurück
* Plumbing and HVAC
* Zurück
* Power tools
* Zurück
* Technical chemicals
* Zurück
* Work equipment
* Zurück
* Promotions
* Services
* Zurück
* M-CUBE
* ORSY
* WurthFlex
* Diagnostics
* Zurück
* Snooper+ Diagnostic Interface
* Diagnostic System iQ 150
* Power Package WSD300 and WTI350
* Aircon
* Zurück
* A/C Service Unit Coolius a10
* A/C Service Unit Coolius a50
* MSDS
* Catalogs
* Company
* Zurück
* About Wurth
* History
* Compliance
* Values
* Divisions
* Blogs
* Shop Locations
* Careers
* Zurück
* Working at Wurth
* Vacancies
* Interships
* Contact
*
1. Home
2. Legal
TERMS AND CONDITIONS
PRIVACY STATEMENT
TERMS AND CONDITIONS
INTRODUCTION AND PROCEDURE
This website can be accessed at www.wurth.co.za (the “Website”) and is owned and
operated by Würth South Africa Co. (Pty) Ltd (Würth, “we”, “us”).
These Website introduction and procedure govern the ordering, sale and delivery
of Goods, the use of the Website as well as the Terms and Conditions thereof.
These Procedures together with the Conditions are binding and enforceable
against every person that accesses or uses this Website (“you”, “your” or
“user”), including without limitation each user who registers as contemplated
below (“registered user”). By using the Website and by clicking on the
“Register” button on the Website, as may be applicable, you acknowledge that you
have read and agree to be bound by all of these Terms and Conditions.
If there is any provision in this text that you do not understand, it is your
responsibility to make an enquiry at Würth via websupport@wurth.co.za before you
accept any of the Terms and Conditions or continue using the Website.
Würth South Africa permits the use of this Website subject to all conditions
being adhered to. By using this Website in any way, you shall be deemed to have
accepted all the Terms and Conditions unconditionally. You must not use this
Website if you do not agree to any of the Terms and Conditions.
1. STANDARD TERMS AND CONDITIONS.
Please refer to the “Standard Terms and Conditions” policy governing the
conditions of sale for the supply of products by Wurth South Africa (PTY) LTD as
found in your account application (should you have an account with Würth South
Africa. The Standard Terms and Conditions Policy is incorporated by reference
(which means that it forms part of this text as if specifically stated herein).
2. RETURNS.
Please refer to our Return and Refund / Exchange Policy on www.wurth.co.za for
more information about returning products (and related refunds, replacements or
repairs). The Returns Policy is incorporated by reference (which means that it
forms part of this test as if specifically stated herein).
3. REGISTRATION AND USE OF THE WEBSITE.
Only registered users may see pricing and order goods on this website.
To register as a user, you must provide a unique username and password and
provide certain information and personal details to Würth South Africa. You will
need to use your unique username and password to access the Website in order to
purchase goods.
You agree and warrant that your username and password shall:
be used for personal use only; and not be disclosed by you to any third party.
For security purposes you agree to enter the correct username and password
whenever ordering Goods, failing which you will be denied access.
You agree that, once the correct username and password relating to your account
have been entered, irrespective of whether the use of the username and password
is unauthorised or fraudulent, you will be liable for payment of such order,
save where the order is cancelled by you in accordance with these Terms and
Conditions.
By using the Website you warrant that you are 18 (eighteen) years of age or
older and of full legal capacity. If you are under the age of 18 (eighteen) or
if you are not legally permitted to enter into a binding agreement, then you may
use the Website only with the involvement and supervision of your parent or
legal guardian. If your parent or legal guardian supervises you and gives
his/her consent, then such person agrees to be bound to these Terms and
Conditions and to be liable and responsible for you and all your obligations
under these Terms and Conditions.
You agree that you will not in any way use any device, software or other
instrument to interfere or attempt to interfere with the proper working of the
Website. In addition, you agree that you will not in any way use any robot,
spider, other automatic device, or manual process to monitor, copy, distribute
or modify the Website or the information contained herein, without the prior
written consent from an authorised Würth representative (such consent is deemed
given for standard search engine technology employed by Internet search websites
to direct Internet users to this Website).
You may not use the Website to distribute material which is defamatory,
offensive, contains or amounts to hate speech or is otherwise unlawful.
You may not in any way display, publish, copy, print, post or otherwise use the
Website and/or the information contained therein without the express prior
written consent of an authorised Würth representative.
4. PRIVACY.
Please refer to the privacy policy for your information on privacy, customer
data protection etc. The Privacy Policy is incorporated by reference (which
means that it forms part of this text as if specifically stated herein).
5. SECURITY POLICY.
Your security is important to us at Würth South Africa.
SSL encryption has been implemented and our website is audited regularly.
Data and website security is our priority. If you have discovered a security
vulnerability on our website, we encourage you to contact us immediately at
websupport@wurth.co.za.
No employee or other person has access to your online passwords and passwords
are protected by encryption. We can however not take any responsibility, should
you pass your login on to any third party.
If you are a current customer and suspect any fraudulent activity on your
account or suspect your account data has been compromised, please contact us
immediately at websupport@wurth.co.za. Your issue will be investigated
thoroughly.
Würth South Africa does not permit any access or modification to customer
account data, execution of any form of security attack, posting, uploading or
linking of any malicious software, sending of any unauthorised mail or messages,
violation of any law of the Republic of South Africa, performance of any testing
that would result in any of the above. Contravening in this policy in any way
may result in us terminating your access to our service and us contacting
relevant authorities and/or pursuing legal action.
6. CONCLUSION OF SALES AND AVAILABILITY OF STOCK.
Registered users may place orders for Goods, which Würth South Africa may accept
or reject. Whether or not Würth accepts an order depends on the availability of
Goods, correctness of the information relating to the Goods (including without
limitation the price) and receipt of payment or payment authorisation by Würth
for the Goods.
NOTE: Würth will indicate the acceptance of your order by delivering the Goods
to you or allowing you to collect them, and only at that point will an agreement
of sale between you and Würth come into effect (the “Sale”). This is regardless
of any communication from Würth stating that your order or payment has been
confirmed. Würth will indicate the rejection of your order by cancelling it and,
as soon as possible thereafter, refunding you for any amount already paid.
Prior to delivery or your collection of the Goods, you may cancel an order
before receiving the dispatch notice (usually same day after 4pm). After
delivery or your collection of the Goods, you may return the Goods only in
accordance with the Returns Policy.
You acknowledge that stock of all Goods on offer is limited and that pricing may
change at any time without notice to you.
In the case of Goods for sale by Würth, we will take all reasonable efforts to
monitor stock levels and ensure that when stock is no longer available, that
offers thereof are discontinued on the Website. However, we cannot guarantee the
availability of stock. When Goods are no longer available after you have placed
an order, we will notify you and you will be entitled to a refund of any amount
already paid by you for such Goods.
Certain Goods may not be purchased for re-sale. Should we suspect that any such
Goods are being purchased for sale, we are entitled to cancel your order
immediately on notice to you.
7. PAYMENT.
We are committed to providing secure online payment facilities. All transactions
are encrypted using appropriate encryption technology.
Payment can be made for Goods via -
debit card;
credit card: where payment is made by credit card, we may require additional
information in order to authorise and/or verify the validity of payment. In such
cases we are entitled to withhold delivery until such time as the additional
information is received by us and authorisation is obtained by us for the
amounts. If we do not receive authorisation your order for the Goods will be
cancelled. You warrant that you are fully authorised to use the credit card
supplied for purposes of paying the Goods. You also warrant that your credit
card has sufficient available funds to cover all the costs incurred as a result
of the services used on the Website;
direct bank deposit or electronic funds transfer: if you pay via direct bank
deposit or electronic funds transfer, payment must be made within 5 (five) days
of placing your order with the correct reference. Würth will not accept your
order if payment has not been received;
PayU EFT Pro or Smart EFT;
Mobicred.
We will send you email communications about your order and payment.
8. DELIVERY POLICY.
Würth South Africa offers two methods of delivery for online orders:
1. Self- collection at any of our Express Shops (only available mid 2019); or
2. Courier service.
Würth South Africa uses a third party courier company for delivery. It is your
responsibility to ensure that the delivery address given to us is as detailed as
possible. We deliver to registered customers within certain specified delivery
areas, such as main cities/centres, regional towns and most suburbs and towns.
If your specified delivery address is in an outlying area such as small towns,
farms, mines and townships, you might be contacted to collect your order at the
closest depot.
A delivery fee of R90 excl. VAT is applicable to all orders placed by you which
are valued at less than R500. Our delivery charges are subject to change at any
given time without prior notice to you.
The estimated delivery period is 2 (two) to 5 (five) working days from
confirmation of order (payment or account) for all cities and towns in South
Africa. Should you require delivery to outlying/ farming areas, you might
experience delays.
Würth South Africa cannot take any responsibility for late deliveries due to any
unforeseen event. Should it be unavoidable to exceed delivery times, you will be
notified either telephonically or electronically.
Würth South Africa’s obligation to deliver goods is fulfilled when we receive
proof of delivery to the physical address nominated by you from our third party
courier company. Würth South Africa is not responsible for any loss or
unauthorised use of a product after the product was delivered to the physical
address nominated by you. It is your responsibility to ensure that persons
present at your premises are aware whether they have authority to sign such
delivery documents.
We can currently only offer delivery on Monday to Friday between 8am and 5pm and
do not offer delivery on Saturdays, Sundays or public holidays.
Collection times at our Express Shops and warehouse are within 1 to 5 working
days. These times vary according to stock availability at the chosen location,
we will notify you electronically as soon as your stock is available and can be
collected.
We are currently unable to deliver any online orders outside of South Africa.
Should you have an enquiry about delivery outside of South Africa, please
contact our Call Centre at 0800 116633 or sales@wurth.co.za.
9. ERRORS.
We shall take all reasonable efforts to accurately reflect the description,
availability, purchase price and delivery charges of Goods on the Website.
However, should there be any errors of whatsoever nature on the Website (which
are not due to our gross negligence), we shall not be liable for any loss, claim
or expense relating to a transaction based on any error, save – in the case of
any incorrect purchase price – to the extent of refunding you for any amount
already paid, or otherwise as set out in the Returns Policy.
10. WARRANTY.
Please refer to the Warranty Policy for your information on warranties regarding
hand tools, torque wrenches, electrical power tools, pneumatic tools and
chemicals. The warranty policy is in corporate by reference (which means that it
forms part of this text as if specifically stated herein).
11. LIMITATION OF LIABILITY.
Würth cannot be held liable for any inaccurate information published on the
Website or via any other media and/or any incorrect prices displayed or
published, save where such liability arises from the gross negligence or wilful
misconduct of Würth, its employees, agents or authorised representatives. You
are encouraged to contact us to report any possible malfunctions or errors by
way of our websupport@wurth.co.za.
WÜRTH SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE
UPON, THE WEBSITE AND/OR OTHER PUBLICATIONS OR THE CONTENT CONTAINED IN THE
WEBSITE AND/OR OTHER PUBLICATIONS; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR
UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
YOU HEREBY INDEMNIFY WÜRTH AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE
SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS
WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
12 COMPLIMENTS AND COMPLAINTS.
We at Würth South Africa value your input and feedback. Should you have any
compliment, concern or complaint, we will attend your email at crm@wurth.co.za
or contact customer support on 0112811000.
13. STANDARD TERMS AND CONDITIONS OF CREDIT, SALE AND SUPPLY OF GOODS:
Click here to view Standard Ts and Cs...
14. INFORMATION
Full name: Wurth South Africa Co (Pty) Ltd,
Reg 1970/003536/07, VAT No. 4080107479
Physical address for receipt of legal service (also postal and street address):
Plumbago Business Park, Spier Road, Glen Erasmia Ext. 17, Kempton Park 1619
Directors: John Anderson, Richard Hudson
Phone number: +27 11 281 1000
Email address: wurthsa@wurth.co.za
ASONABLE EFFORTS TO ACCURATELY REFLECT THE DESCRIPTION, AVAILABILITY, PURCHASE
PRICE AND DELIVERY CHARGES OF GOODS ON THE WEBSITE. HOWEVER, SHOULD THERE BE ANY
ERRORS OF WHATSOEVER NATURE ON THE WEBSITE (WHICH ARE NOT DUE TO OUR GROSS
NEGLIGENCE), WE SHALL NOT BE LIABLE FOR ANY LOSS, CLAIM OR EXPENSE RELATING TO A
TRANSACTION BASED ON ANY ERROR, SAVE – IN THE CASE OF ANY INCORRECT PURCHASE
PRICE – TO THE EXTENT OF REFUNDING YOU FOR ANY AMOUNT ALREADY PAID, OR OTHERWISE
AS SET OUT IN THE RETURNS POLICY.
10. WARRANTY
Please refer to the Warranty Policy for your information on warranties regarding
hand tools, torque wrenches, electrical power tools, pneumatic tools and
chemicals. The warranty policy is in corporate by reference (which means that it
forms part of this text as if specifically stated herein).
11. LIMITATION OF LIABILITY
Würth cannot be held liable for any inaccurate information published on the
Website or via any other media and/or any incorrect prices displayed or
published, save where such liability arises from the gross negligence or wilful
misconduct of Würth, its employees, agents or authorised representatives. You
are encouraged to contact us to report any possible malfunctions or errors by
way of our websupport@wurth.co.za.
WÜRTH SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE
UPON, THE WEBSITE AND/OR OTHER PUBLICATIONS OR THE CONTENT CONTAINED IN THE
WEBSITE AND/OR OTHER PUBLICATIONS; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR
UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
YOU HEREBY INDEMNIFY WÜRTH AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE
SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS
WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
12 COMPLIMENTS AND COMPLAINTS
We at Würth South Africa value your input and feedback. Should you have any
compliment, concern or complaint, we will attend your email at crm@wurth.co.za
or contact customer support on 0112811000.
13. STANDARD TERMS AND CONDITIONS OF CREDIT, SALE AND SUPPLY OF GOODS
14. INFORMATION
Full name: Wurth South Africa Co (Pty) Ltd,
Reg. 1970/003536/07, VAT No. 4080107479
Physical address for receipt of legal service (also postal and street address):
Plumbago Business Park, Spier Road, Glen Erasmia Ext. 17, Kempton Park 1619
Directors: John Anderson, Richard Hudson
Phone number: +27 11 281 1000
Email address: wurthsa@wurth.co.za
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You are not yet a Würth customer? You can register online in a few simple steps.
Once you have successfully registered, you will have access to all prices and
can then place an order. Click on "Register now"
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have successfully registered on the Würth Online Shop via an email to the email
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the initial registration, or the password given to you by your company. The
password must be at least 8 characters long and be composed of numbers and
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not permitted. The following terms are also not allowed as a password: your
customer number, "wuerth1", "abcdefg".
Remember login data
After activating this functionality, your login data (customer number and
partner number) is saved as a so called Cookie on your local file system. We
recommend to use this function only if no other users are working with this
computer, tablet or smartphone. In generally we suggest: Log out after your
purchase. More information about Cookies can be found in our data privacy
statement."
Where can I find my customer number?
You will find your customer number on a Würth invoice, a delivery note or an
order confirmation. It will be displayed on the first page, in the top right
hand corner. If you do not have any of these Würth documents, please call our
service hotline on +49 7940 15-2400. You can reach us from Mondays to Fridays
from 6:00 am to 12:00 midnight (not on public holidays).
You are still not a Würth customer? You can register online in a few simple
steps. Once you have successfully registered, you will have access to all prices
and can then place an order. Click on "Register now".
Login with mobile phone number
To log in with your mobile phone number please enter your mobile phone number,
verified during the registration process. If you didn’t verify your mobile phone
number yet please use the Partner Number login and verify your mobile phone
number after login in ‘My Account’ Settings.
You are not yet a Würth customer? You can register online in a few simple steps.
Once you have successfully registered, you will have access to all prices and
can then place an order. Click on "Register now"
Where do i find my partner number?
You will receive your partner number together with your login details once you
have successfully registered on the Würth Online Shop via an email to the email
address you specified on the registration form. Alternatively you can contact
your sales representative. If you do not have this data, please call our service
hotline on +49 7940 15-2400.
Login with login name
To log in with a personal login name, please enter the login name you have
chosen. If you have not yet assigned a login name, please use the login with
customer number and assign a login name after successful login in the settings
of 'My account'.
Which password do I have to enter
The password for the Würth Online Shop is either the password you entered during
the initial registration, or the password given to you by your company. The
password must be at least 8 characters long and be composed of numbers and
letters, with at least 4 different characters. The use of special characters is
not permitted. The following terms are also not allowed as a password: your
customer number, "wuerth1", "abcdefg".
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