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         Beyond the Myths: Mastering Nonprofit Technology Strategies
         
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         Dynamics 365 Customer Engagement Implementation Helps a Manufacturer
         Centralize Sales Activities and Improve Overall Visibility and
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         Everything You Need to Know About Managed IT Services - A Comprehensive
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         Beyond the Myths: Mastering Nonprofit Technology Strategies
         
         WEBINAR
         
         Re-imagine Customer Engagement in the Age of AI
         
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         Dynamics 365 Customer Engagement Implementation Helps a Manufacturer
         Centralize Sales Activities and Improve Overall Visibility and
         Efficiency
         
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         Everything You Need to Know About Managed IT Services - A Comprehensive
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         Re-imagine Customer Engagement in the Age of AI
         
         CASE STUDY
         
         Dynamics 365 Customer Engagement Implementation Helps a Manufacturer
         Centralize Sales Activities and Improve Overall Visibility and
         Efficiency
         
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         Everything You Need to Know About Managed IT Services - A Comprehensive
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THE LAST
TECHNOLOGY PARTNER
YOU'II EVER NEED.

For more than 23 years as a managed tech leader, we’ve worked in partnership
with clients of all sizes from mid-market to Fortune 100 to innovate and realize
their vision. Experience the simplicity and strategic advantage of a single
trusted advisor.

Introduction to Synoptek     Synoptek Corporate Brochure


WHAT SYNOPTEK DOES

Synoptek is an IT services provider that will transform your business for the
better. We partner with your team to determine which IT services and solutions
are best for your business, this includes Technology Consulting, Managed IT
Services, Strategic Business Processes, and Custom Software Solutions.


CONSULTING, IT LEADERSHIP AND MANAGEMENT

Leadership advice to better meet customers’ needs and grow revenue


BUSINESS APPLICATIONS

Business and operational efficiency to evolve your organization


DATA INSIGHTS AND AI

Structure and organization to support your business into the future


PRODUCT DEVELOPMENT SERVICES

The best approaches and methodologies to reduce product life cycle time


WORKFORCE PRODUCTIVITY

Innovative approaches to empower and motivate your workforce


CYBERSECURITY

Focused solutions to fill gaps and optimize security posture


CLOUD ADVANCEMENT

Optimize infrastructure and applications on the cloud for IT growth
opportunities


INFRASTRUCTURE PERFORMANCE

Proactive management for guaranteed IT stability




SYNOPTEK’S PROOF POINTS


0

Years


0+

Clients


0+

Employees


0

Tickets closed per
month


0%

Perfect score of 5 *
Customer Satisfaction
* Consistently averages 4.93 across all customers


QUOTES & RECOGNITION

“Synoptek helped us manage all of the infrastructure hardware, software, and
management of our corporate enterprise system. This was an incredibly wise move.
What started out as a pure cost savings strategy has not only resulted in a
continuous stream of savings, but also better infrastructure and access to
technical resources 24x7x365.”



Keith Engelbert (CTO)

Student Transportation Inc.

“We are thrilled to see Synoptek recognized for their work modernizing the
platform and experience on ShopGoodwill.com,” said Nicole Suydam, President and
CEO of Goodwill of Orange County, owner and operator of ShopGoodwill.com. “They
have been a tremendous partner in elevating the site and its true purpose:
furthering the Goodwill mission to help people thrive through the power of
work.”



Nicole Suydam (President and CEO)

ShopGoodwill.com

“The decision to go multi-tenant and?actually sell?the product was a big one,
and I can say that we couldn’t have done it without Synoptek. I am extremely
grateful to the team for the way everything was done, especially their ability
to see the things we possibly couldn’t see. There were about a dozen things?the
team?talked me out of; they would’ve cost me money and wouldn’t have benefited
the company, the team, or the products. I really appreciate that. It has been an
interesting journey so far and I know there is much more.“



Dan Berzansky (CEO)

OneTeam360

“Technology has really been a key value driver for our organization. The BI
solution Synoptek implemented, in combination with the projects related to
desktop/laptop refresh, stabilization of the network, and a right-sized support
model has enabled our organization to achieve higher revenue levels. With the BI
solution, we now get better insights into the utilization of our teams, quickly
process key data elements, and therefore – drive better performance.”



CFO

A well-known mental health and welfare agency

“The single biggest value in being a partner with Synoptek is having a third
party voice. We are very good at what we do and we believe we’re a leader in the
industry but it’s important for us to recognize that we can’t do everything. We
lean on partners like Synoptek to provide and fill voids, the voids we cannot
handle. Synoptek has all the services wrapped in one and that to me is a reason
why I would refer Synoptek that you can go to one stop shop.”



Jan Opalka (CEO & President)

ACF Technologies, Inc.

“We wanted to replace our 20+ year old custom accounting system with more modern
technology where our users can handle most of the requests themselves. From our
experience Synoptek fully understood our documented business processes, got
their hands wrapped around our business model, and were able to apply it to
Microsoft Dynamics technology, to fulfill our requirements. They have great
people, they really care, and they implement successful projects. It was all
laid out in advance and it just went to script successfully.”



Alan Dattel (VP of Information Technology)

Alliance for Audited Media

“We work with health insurance plans and have member data that we need to
protect. We cannot afford any kind of data breach or system downtime, for which
we are completely reliable on Synoptek infrastructure. From my personal
perspective in dealing with the team at Synoptek, they care about your business,
they want to see us succeed, and make sure they are providing the right level of
service. The ability for them to grow with you is what makes them, I think, a
great choice.”



Ken Stockman (CEO)

Beacon Healthcare Systems

“We’re a growing company and so one of the things that we run into sometimes
with other vendors is that they can’t scale with us. I like Synoptek because
they provide prompt support service for our users, while helping and planning
our IT expenditures. They really guarantee their service, really guarantee that
their customer is happy, and make sure that they’ve provided what they’ve
promised they will provide.”



Barbara Wolf (COO)

The Car Park

“Synoptek helped us manage all of the infrastructure hardware, software, and
management of our corporate enterprise system. This was an incredibly wise move.
What started out as a pure cost savings strategy has not only resulted in a
continuous stream of savings, but also better infrastructure and access to
technical resources 24x7x365.”



Keith Engelbert (CTO)

Student Transportation Inc.

“We are thrilled to see Synoptek recognized for their work modernizing the
platform and experience on ShopGoodwill.com,” said Nicole Suydam, President and
CEO of Goodwill of Orange County, owner and operator of ShopGoodwill.com. “They
have been a tremendous partner in elevating the site and its true purpose:
furthering the Goodwill mission to help people thrive through the power of
work.”



Nicole Suydam (President and CEO)

ShopGoodwill.com

“The decision to go multi-tenant and?actually sell?the product was a big one,
and I can say that we couldn’t have done it without Synoptek. I am extremely
grateful to the team for the way everything was done, especially their ability
to see the things we possibly couldn’t see. There were about a dozen things?the
team?talked me out of; they would’ve cost me money and wouldn’t have benefited
the company, the team, or the products. I really appreciate that. It has been an
interesting journey so far and I know there is much more.“



Dan Berzansky (CEO)

OneTeam360

“Technology has really been a key value driver for our organization. The BI
solution Synoptek implemented, in combination with the projects related to
desktop/laptop refresh, stabilization of the network, and a right-sized support
model has enabled our organization to achieve higher revenue levels. With the BI
solution, we now get better insights into the utilization of our teams, quickly
process key data elements, and therefore – drive better performance.”



CFO

A well-known mental health and welfare agency

“The single biggest value in being a partner with Synoptek is having a third
party voice. We are very good at what we do and we believe we’re a leader in the
industry but it’s important for us to recognize that we can’t do everything. We
lean on partners like Synoptek to provide and fill voids, the voids we cannot
handle. Synoptek has all the services wrapped in one and that to me is a reason
why I would refer Synoptek that you can go to one stop shop.”



Jan Opalka (CEO & President)

ACF Technologies, Inc.

“We wanted to replace our 20+ year old custom accounting system with more modern
technology where our users can handle most of the requests themselves. From our
experience Synoptek fully understood our documented business processes, got
their hands wrapped around our business model, and were able to apply it to
Microsoft Dynamics technology, to fulfill our requirements. They have great
people, they really care, and they implement successful projects. It was all
laid out in advance and it just went to script successfully.”



Alan Dattel (VP of Information Technology)

Alliance for Audited Media

“We work with health insurance plans and have member data that we need to
protect. We cannot afford any kind of data breach or system downtime, for which
we are completely reliable on Synoptek infrastructure. From my personal
perspective in dealing with the team at Synoptek, they care about your business,
they want to see us succeed, and make sure they are providing the right level of
service. The ability for them to grow with you is what makes them, I think, a
great choice.”



Ken Stockman (CEO)

Beacon Healthcare Systems

“We’re a growing company and so one of the things that we run into sometimes
with other vendors is that they can’t scale with us. I like Synoptek because
they provide prompt support service for our users, while helping and planning
our IT expenditures. They really guarantee their service, really guarantee that
their customer is happy, and make sure that they’ve provided what they’ve
promised they will provide.”



Barbara Wolf (COO)

The Car Park

“Synoptek helped us manage all of the infrastructure hardware, software, and
management of our corporate enterprise system. This was an incredibly wise move.
What started out as a pure cost savings strategy has not only resulted in a
continuous stream of savings, but also better infrastructure and access to
technical resources 24x7x365.”



Keith Engelbert (CTO)

Student Transportation Inc.

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WHO SYNOPTEK SERVES


HEALTHCARE


FINANCIAL SERVICES


HIGHER EDUCATION


MANUFACTURING AND DISTRIBUTION


NON-PROFIT


RETAIL


SOFTWARE PRODUCT COMPANIES


CASE STUDIES - SYNOPTEK’S TECHNOLOGY SUCCESS STORIES

Featured case study


TECHNOLOGY CONSULTING AND ASSESSMENT SERVICES HELP AN INTERNATIONAL TRAINING
INSTITUTE BECOME A $300M ORGANIZATION IN 5 YEARS

Synoptek’s technology consulting services provided a strong foundation for
growth, allowing the institute to re-imagine processes and technologies in
response to changing business needs.

Read More
Other Case Studies

MICROSOFT DYNAMICS 365 F&O IMPLEMENTATION HELPS A CANDLE MANUFACTURER UNIFY
SILOED DEPARTMENTS AND ACCELERATE BUSINESS PERFORMANCE

Read More

SYNOPTEK’S END-TO-END MANAGED IT SERVICES ENABLES A LEADING CANNABIS OPERATOR TO
DELIVER REVENUE GROWTH OF OVER 14X IN A 3-YEAR PERIOD

Read More

OPERATIONAL ENHANCEMENT AND DIGITAL TRANSFORMATION SERVICES HELP A SECURITY
PRODUCTS AND SERVICES COMPANY BOOST PROCESS EFFICIENCY AND ORGANIZATIONAL
PERFORMANCE

Read More

DIGITAL TRANSFORMATION SERVICES ENABLE A BUILDING MATERIALS PRODUCT MANUFACTURER
TO SAVE OVER 60% OPERATIONAL COSTS

Read More
All Case Studies


INSIGHTS - SYNOPTEK’S RESOURCES

FEATURED INSIGHT


SYNOPTEK NAMED AS A MAJOR CONTENDER IN MICROSOFT DYNAMICS 365 SERVICES PEAK
MATRIX® ASSESSMENT 2023

Synoptek was named a major contender in the Microsoft Dynamics 365 Services Peak
Matrix Assessment 2023. This assessment was based on Everest Group’s annual RFI
process reflecting the investments made until December 2022, interactions with
leading Microsoft Dynamics 365 providers, client reference checks, and the
ongoing analysis of the Microsoft Dynamics 365 services market, across all
industries and geographies.

This recognition showcases Synoptek’s robust capabilities and competitiveness in
the Microsoft Dynamics 365 services market. As a Microsoft Gold Partner with a
close working relationship with Microsoft, this recognition illustrates our
strong domain knowledge and expertise in Microsoft technologies and our ability
to deliver cutting-edge solutions in the Microsoft Dynamics 365 services market.

Read More
Other recent Insights

LEVERAGING TECHNOLOGY AS A STRATEGIC DIFFERENTIATOR IN AN ORGANIZATION’S GROWTH

by Synoptek



Many organizations stumble on the tech adoption journey and achieve sub-standard
business outcomes because of the lack of a proper strategy in place. A few
enterprises, however, seem to have cracked the code. These Pinnacle Enterprises
have achieved superior business outcomes due to their advanced technology
capabilities. Synoptek, along with Everest Group, a leading global research
firm, carried out a study of 119 enterprises to understand the role technology
plays in an organization’s growth.



Read More

THE TOTAL ECONOMIC IMPACT OF SYNOPTEK’S GLOBAL IT OUTSOURCING

by Synoptek



With the promise of enhancing business results through their comprehensive suite
of IT services, IT Outsourcing companies are mushrooming across the world at an
accelerated pace. But only a handful of them is actually able to drive economic
value through their offerings. Conducting a Total Economic Impact study is a
great way to examine the potential ROI businesses may realize by partnering with
a global IT outsourcing partner. Read this blog to learn what Forrester
uncovered about Synoptek.



Read More
All Insights


COMPANY RECOGNITION - AWARDS




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OFFERINGS

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 * Higher Education
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