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Instagram Platform

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INSTAGRAM | BLUE TICK




HELLO,



Please enter your username
without the "@" symbol.










WHAT IS A BLUE TICK

About Blue Badge Currently, only some people, celebrities and brands have
verified icons. To be entered into a care from the children below. However, it
does not mean that the supply will be correct today.




30%

of beta testers have gone on to activate and utilize Engage's features



0 INBOX

many of Engage's users have utilized the tool in a recurring matter to routinely
have zero unreplied comments




INSTAGRAM IS A GROWING PLATFORM OUR CUSTOMERS USE AND BY LEVERAGING INSTAGRAM'S
APIS WE ARE ABLE TO CREATE A SOLUTION THAT WILL IMPROVE OUR CUSTOMER'S WORKFLOWS
AND HELP THEM STAY ON TOP OF THEIR AUDIENCE.



BUFFER TEAM



THE GOAL


IMPROVING THE INTERACTIONS WITH YOUR AUDIENCE

Buffer saw a growing need to help its customers engage with Instagram users who
were leaving comments on their posts and interacting with their content.




THE SOLUTION


ENGAGE

Engage by Buffer, which utilizes the Instagram Comment Moderation API, offers a
way for brands to stay on top of their audience members who are interacting with
their posts. Buffer already has products such as Analyze and Publish, but Engage
was a missing piece.

Buffer saw that brands really want to interact with their audience and their
audience doesn't want to be ignored when they leave comments. Engage addresses
this by offering its customers a dashboard where they can keep track of all the
comments that have been made on their posts. With a streamlined feed, emoji
commenting, and frequently used responses, comments don't fall through the
cracks and customer service increases.



Engage allows brands to engage with the most important comments and gain the
trust of their audience.

Labels are automatically placed on comments that fit certain criteria such as
questions, potential sales, and important comments.

Users love getting their personal emails to zero new messages, and with Engage,
you can get your unreplied to lnstagram messages to zero.



COMMON USES


COMMENT MODERATION API

The Comment Moderation API is a subset of Instagram Graph API endpoints that
allow you to reply to comments, delete comments, hide/unhide comments, and
disable/enable comments on media objects owned by Instagram Business and Creator
Accounts.


01
Engage with audience on instagram by replying to incoming comments across one or
more IG Business/ Creator accounts


02
Handle communication across multiple channels in one central location (managing
emails, sms, facebook comments, instagram comments)

03
Disable the ability of certain words or phrases to be commented on your media


04
Responding to your @mentions on posts outside your own media

Start Building with the Comment Moderation API

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