my.ricoh-usa.com
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Submitted URL: https://my.ricoh-usa.com/OA_HTML/ibeCAcpSSOReg.jsp?campaign_code=TopsOrdConfirmation&key=EBB0F384F638B6651544318825FB323A...
Effective URL: https://my.ricoh-usa.com/OA_HTML/jtftmplh.jsp;jsessionid=-zfbDq3f5e84rBKU8i7oidgWUPwYx3ju_kX0okGbQttVxtMrVVgb!1263134946?...
Submission: On February 08 via manual from US — Scanned from DE
Effective URL: https://my.ricoh-usa.com/OA_HTML/jtftmplh.jsp;jsessionid=-zfbDq3f5e84rBKU8i7oidgWUPwYx3ju_kX0okGbQttVxtMrVVgb!1263134946?...
Submission: On February 08 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
Name: mainForm — POST RACIBERegistrationValidation.jsp
<form role="form" name="mainForm" method="post" action="RACIBERegistrationValidation.jsp" id="mainForm">
<!-- End modification for V210.01 -->
<!-- $Header: RACIBERegisterDirectly.jsp 212.00 06/01/2021 Shashank $ -->
<!-- Start modification for V210.01 -->
<input type="hidden" name="domainVal" id="domainVal0" value="health">
<input type="hidden" name="domainVal" id="domainVal1" value="com">
<input type="hidden" name="domainVal" id="domainVal2" value="HEALTH">
<input type="hidden" name="domainVal" id="domainVal3" value="TECH">
<input type="hidden" name="domainVal" id="domainVal4" value="tech">
<!-- End modification for V210.01 -->
<div id="registrationLanding">
<div id="regFormHeadBox">
<div class="non_logged_topborder"></div>
<div id="breadCrum">
<ol class="breadcrumb">
<li><a href="ibeCAcdLogin.jsp?sitex=10040:22372:US" class="linkStyle">Home</a></li>
<li class="active">Registration</li>
</ol>
</div>
<div id="regLandingPageTitle" class="regLandingPageTitle">
<div class="pageTitleMain">my.ricoh Registration</div>
<div class="pageTitleLink">
<!-- Start modification for V210.01 -->
<a href="#!" class="linkStyle dealerFlyoutLink paddright15" onclick="javascript:goto('jtftmplh.jsp?tmpl_action=browse&ref=&_sendConfirmationEmail=N&_regErrorPage=ibeCRgdError.jsp&tmpl_ut_id=11147&jtt_uua=n&tmpl_ut=RAC_IBE_RI_DEALER_USER');">
I am a Ricoh Imaging Dealer</a>
<!-- End modification for V210.01 -->
<a href="#!" class="linkStyle dealerFlyoutLink" id="dealerFlyoutLink">
<!-- Start modification for V210.01 -->
Other Dealer or Distributor?
<!-- End modification for V210.01 --></a>
<div id="popUpDealerLink" tabindex="0" class="showDownDescription">
<p>Registration on this page is intended only for direct end customers and is not applicable to Dealer or Distributor accounts.</p>
<p>Any attempts to register this way will fail and/or be rejected by the site administrator.</p>
<p>See our <a href="RACIBEDealerFAQ.jsp?sitex=10040:22372:US" class="linkStyle">Dealer/Distributor FAQ</a> for more details.</p>
</div>
</div>
</div>
</div>
<div class="failureMsgDiv" id="errorMsgContainer" style="display:none;">
<div class="alignImageConfirm"><img width="32" height="32" id="headerChatImg" alt="FailureIcon" src="../../OA_MEDIA/ricoh/RACIBEInvCorr_error-icon.png"></div>
<div class="col-md-11 succesMsg messageBannerText" id="validationErrMsg">There are multiple errors on this page. </div>
</div>
<div class="regFormInstr">
<div>my.ricoh is the place to order supplies and manage your Ricoh equipment and account.</div>
<div>You must be a Ricoh customer to use this site.</div>
</div>
<!-- Enter Register Directly Section - Start -->
<div class="requiredText">All fields are required unless otherwise noted.</div>
<div class="regFormPanels">
<div class="panel panel-default regCommonPanel">
<div class="panel-heading regCommonHeading">User name and password</div>
<div class="panel-body">
<div class="failureMsgDiv" id="errorMsgContainer" style="display:none;">
<div class="alignImageConfirm"><img width="32" height="32" id="headerChatImg" alt="FailureIcon" src="../../OA_MEDIA/ricoh/RACIBEInvCorr_error-icon.png"></div>
<div class="col-md-11 succesMsg messageBannerText" id="validationErrMsg">There are multiple errors on this page. </div>
</div>
<!-- -->
<div class="row regDirectRow">
<div class="col-lg-6 col-md-6 col-sm-6 padding0Right acntVerifyPanelCol">
<div class="regFormLabel">Email address</div>
<div class="regFormData margin12Bottom">
<input type="text" id="regEmail" name="regEmail" class="form-control regFormTextBox" maxlength="100" value="" onchange="fnValidateUserName()">
<span id="regEmailNullSpan" class="myRicohError_popup" style="display:none">You must enter a User Name.</span>
<span id="regInvalidEmailFormatSpan" class="myRicohError_popup" style="display:none">Must be in correct email format.</span>
<span id="regEmailAlreadyExistsSpan" class="myRicohError_popup" style="display:none">Username already exists.</span>
<span id="regUserNotEligSpan" class="myRicohError_popup" style="display:none">The user is not a Ricoh Managed Services employee.</span>
</div>
<div class="regFormLabel">Confirm email address</div>
<div class="regFormData margin12Bottom">
<input type="text" id="regConfirmEmail" name="regConfirmEmail" class="form-control regFormTextBox" maxlength="100" value="" onchange="fnValidateConfirmUserName()">
<span id="regConfirmEmailNullSpan" class="myRicohError_popup" style="display:none">You must enter a User Name.</span>
<span id="regConfirmEmailInvalidSpan" class="myRicohError_popup" style="display:none">Must be in correct email format.</span>
<span id="regConfirmEmailNotMatchSpan" class="myRicohError_popup" style="display:none">Email and Confirm Email must match.</span>
</div>
</div>
<div class="col-lg-6 col-md-6 col-sm-6 regFormInstrCol">
<!-- -->
<div class="regFormInstrData margin30Bottom ">Your <b>email address</b> will become your <b>User name</b> on my.ricoh.</div>
<div class="regFormInstrData"><b>Ricoh Managed Services employees:</b> You <strong><i>must</i></strong> register using your Ricoh USA email address.</div>
<input type="hidden" id="msEnablePf" value="Y">
</div>
</div>
<div class="row regDirectRow">
<div class="col-lg-6 col-md-6 col-sm-6 padding0Right acntVerifyPanelCol">
<div class="regFormLabel">Password</div>
<div class="regFormData">
<input type="password" id="regPassword" name="regPassword" class="form-control regFormTextBox" maxlength="100" onchange="fnValidatePassword()">
<span id="regPasswordNullSpan" class="myRicohError_popup" style="display:none">You must enter a password.</span>
<span id="regPasswordMinLenSpan" class="myRicohError_popup" style="display:none">Password must be at least 8 characters in length.</span>
<span id="regPasswordMinCharNbrSpan" class="myRicohError_popup" style="display:none">Password must contain atleast one letter and one number.</span>
<span id="regPasswordNoRepeatCharSpan" class="myRicohError_popup" style="display:none">Password must not contain repeating characters.</span>
<span id="regPasswordUserNameSameSpan" class="myRicohError_popup" style="display:none">Password cannot contain the user name.</span>
</div>
<div class="passwordInstr txtOptional margin12Bottom floatLeft">Passwords are case sensitive.</div>
<div class="regFormLabel">Confirm password</div>
<div class="regFormData">
<input type="password" id="regConfirmPassword" name="regConfirmPassword" class="form-control regFormTextBox" maxlength="100" onchange="fnValidateConfirmPassword()">
<span id="regConfirmPasswordNullSpan" class="myRicohError_popup" style="display:none">You must enter a password.</span>
<span id="regConfirmPasswordSpan" class="myRicohError_popup" style="display:none">Password and Confirm Password must match.</span>
</div>
<div class="passwordInstr txtOptional floatLeft">Passwords are case sensitive.</div>
</div>
<div class="col-lg-6 col-md-6 col-sm-6 regFormInstrCol">
<div class="regFormInstrLabel">Passwords must:</div>
<div class="regFormInstrData margin12Bottom">
<div>Be at least 8 characters in length.</div>
<div>Contain at least one (1) character and one (1) number.</div>
</div>
<div class="regFormInstrLabel">Passwords cannot:</div>
<div class="regFormInstrData margin12Bottom">
<div>Contain the user name.</div>
<div>Contain repeating characters,</div>
<div class="padding15Left">e.g., B<b>oo</b>k1234 or User<b>9999</b></div>
</div>
</div>
</div>
</div>
</div>
<!-- Enter Register Directly Section - End -->
</div>
</div><!-- $Header: RACIBEAccountVerification.jsp 212.00 03/15/2021 Veena $ -->
<!-- -->
<div id="displayAccountVerification">
<!-- Start Account Authentication Panel -->
<div class="panel panel-default regCommonPanel">
<div class="panel-heading regCommonHeading">Account verification</div>
<div class="panel-body">
<!-- EID Serial Number Section Start -->
<div class="row margin24Bottom">
<div class="col-lg-4 col-md-4 col-sm-4 acntVerifyPanelCol">
<div class="regFormLabel">
<div class="floatLeft">Enter a serial number or equipment ID?</div>
<div class="whatsEqupDiv">
<a href="javascript:void(0)" class="linkStyle whatsEqupLink" id="regWhatsThisLink">What's this?</a>
<div id="popUpWhatsEqup" tabindex="0" class="whatsEqupPopUp">
<p class="whatEqupLabel">How to find my Equipment ID?</p>
<p class="whatEqupDesc">Equipment ID can be located on the front of your machine printed on the sticker that includes the ID number and a barcode.</p>
<div class="whatEqupImg">
<img src="../../OA_MEDIA/ricoh/EquipmentID.png" id="whatsEqupImage">
</div>
</div>
</div>
</div>
<div id="serialEquipIdDiv" class="regFormData ">
<input type="text" id="regEIDSerialNumber" name="regEIDSerialNumber" value="" class="form-control" maxlength="30" onchange="fnContinueAccVerify()">
<span id="regEIDSerialNumberNullSpan" class="myRicohError_popup" style="display: none">You must enter serial number or equipment ID.</span>
<span id="regEIDSerialNumberInvalidSpan" class="myRicohError_popup" style="display: none">Serial number or equipment ID does not exist.</span>
<!-- Start changes for v210.01 -->
<span id="regEIDSerialNumberInvalidAccSpan" class="myRicohError_popup" style="display: none">Account owner for serial number is invalid.</span>
<!-- End changes for v210.01 -->
<span id="regEIDSerialNumberInvalidInputSpan" class="myRicohError_popup" style="display: none">Invalid characters entered.</span>
</div>
<div id="serialZipCode" style="display:none;">
<div class="regFormLabel">
<div class="floatLeft">Enter the zip code of this equipment</div>
</div>
<div class="regFormData">
<input type="text" value="" id="regEIDZipCode" name="regEIDZipCode" class="form-control" maxlength="30">
<span id="regEIDZipCodeNullSpan" class="myRicohError_popup" style="display: none">You must enter the zip code of this equipment</span>
<span id="regEIDZipCodeInvalidInputSpan" class="myRicohError_popup" style="display: none">Correct zip code format (99999 or 99999-9999) required.</span>
</div>
</div>
</div>
<div class="col-lg-6 col-md-6 col-sm-6 regFormInstrCol margTop12">
<div class="regFormInstrData"><strong>Note:</strong> If you have additional pieces of equipment, they may be associated to your account after your registration is complete.</div>
</div>
</div>
<!-- EID Serial Number Section End -->
<div class="row margin24Bottom">
<div class="col-lg-4 col-md-4 col-sm-4 acntVerifyPanelCol">
<div class="regFormORDiv">------------ OR ------------</div>
</div>
</div>
<!-- Account Number Section Start -->
<div class="row">
<div class="col-lg-4 col-md-4 col-sm-4 acntVerifyPanelCol">
<div class="regFormLabel">Enter your Ricoh account number</div>
<div class="regFormData">
<input type="text" id="regAccountNumber" name="regAccountNumber" class="form-control" maxlength="30" value="" onchange="fnContinueAccVerify()">
<span id="regAccountNumberNullSpan" class="myRicohError_popup" style="display: none">You must enter a Ricoh Account Number.</span>
<span id="regAccountNumberInvalidSpan" class="myRicohError_popup" style="display: none">This account number does not exist.</span>
<!-- Start changes for v210.01 -->
<span id="regAccountNumberInvalidTypSpan" class="myRicohError_popup" style="display: none">Account number type is invalid.</span>
<!-- End changes for v210.01 -->
<span id="regAccountNumberInvalidInputSpan" class="myRicohError_popup" style="display: none">Invalid characters entered.</span>
</div>
<div id="regAccountNameDiv" style="display:none;">
<div class="regFormLabel margTop12">Enter the business name for this account</div>
<input type="text" id="regAccountName" name="regAccountName" value="" class="form-control">
<span id="regAccountNameNullSpan" class="myRicohError_popup" style="display: none">You must enter the business name for this account</span>
<span id="regAccountNameInvalidSpan" class="myRicohError_popup" style="display: none">Invalid characters entered.</span>
</div>
</div>
</div>
<!-- Account Number Section End -->
<div id="regAccNumberAddress" class="regInfoSection" style="display: none">
<div class="row">
<div id="regAddressText" class="col-sm-12 col-md-12 col-lg-12 regInfoHeading"></div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12 regEqupMdlMf" id="regInfoManufactuerModel"></div>
</div>
<div class="row margin12Bottom" id="regEIDSection">
<div class="col-xs-12 col-md-12 col-sm-12">
<div class="equpRow">
<div class="regHorizLabel" id="regEIDLabel">Equipment ID</div>
<div class="regHorizData" id="regInfoEID"></div>
</div>
</div>
</div>
<div class="row margin12Bottom" id="regSNumberSection">
<div class="col-xs-12 col-md-12 col-sm-12">
<div class="equpRow">
<div class="regHorizLabel" id="regSerialLabel">Serial number</div>
<div class="regHorizData" id="regInfoSerialNumber"></div>
</div>
</div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12">
<div class="equpRow">
<div class="regHorizLabel">Address</div>
<div class="regHorizData">
<div id="regCompanyName"></div>
<div id="regAddressLine1"></div>
<div id="regAddressLine2"></div>
<div id="regAccNumberCityStateZip"></div>
</div>
</div>
</div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12" id="addressText1">If this is correct, continue to User Details.</div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12" id="addressText2">If this is not correct, check your entry and try again, use Click to Chat or Click to Call or call 1-888-456-6457 for assistance.</div>
</div>
<div class="row" id="regNote">
<div class="col-xs-12 col-md-12 col-sm-12">
<strong>Note:</strong> If you have additional pieces of equipment, they may be associated to your account after your registration is complete.
</div>
</div>
</div>
</div><!-- Closing panel-body -->
</div>
<!-- Project Number Section Start -->
<div class="panel panel-default regCommonPanel" id="projSec">
<div class="panel-heading regCommonHeading">Ricoh Managed Services employees ONLY</div>
<div class="panel-body">
<div class="row margin24Bottom">
<div class="col-lg-4 col-md-4 col-sm-4 acntVerifyPanelCol">
<div class="regFormLabel regProjLbl">Enter your project number</div>
<div class="regFormData">
<input type="text" id="regProjectNumber" name="regProjectNumber" value="" class="form-control" maxlength="30" onchange="fnContinueAccVerify()">
<span id="regProjectNumberNullSpan" class="myRicohError_popup" style="display: none">You must enter a Ricoh Project Number.</span>
<span id="regProjectNumberInvalidSpan" class="myRicohError_popup" style="display: none">Project number was not found. Enter a new number or Click to Chat (top of page) to contact MyRicoh Help Desk to complete registration.</span>
<span id="regUserInvalidSpan" class="myRicohError_popup" style="display: none">The user is not a Ricoh Managed Services employee.</span>
<span id="regMultiAccntSpan" class="myRicohError_popup" style="display: none">This project includes more than one account. Cancel this registration and Click to Chat (top of page) to contact MyRicoh Help Desk to add this user.</span>
<span id="regNoAccntSpan" class="myRicohError_popup" style="display: none">This project does not include any account. Cancel this registration and Click to Chat (top of page) to contact MyRicoh Help Desk.</span>
<span id="regProjectNumberInvalidInputSpan" class="myRicohError_popup" style="display: none">Invalid characters entered.</span>
</div>
</div>
</div>
<div id="regProjNumberAddress" class="regInfoSection" style="display: none">
<div class="row">
<div id="regProjAddressText" class="col-sm-12 col-md-12 col-lg-12 regInfoHeading"></div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12">
<div class="equpRow">
<div class="regHorizLabel">Address</div>
<div class="regHorizData">
<div id="regProjCompanyName"></div>
<div id="regProjAddressLine1"></div>
<div id="regProjAddressLine2"></div>
<div id="regProjNumberCityStateZip"></div>
</div>
</div>
</div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12" id="projAddressText1">If this is correct, continue to User Details.</div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-md-12 col-sm-12" id="projAddressText2">If this is not correct, check your entry and try again, use Click to Chat or Click to Call or call 1-888-456-6457 for assistance.</div>
</div>
</div>
</div>
</div>
<!-- Project Number Section End -->
<!-- End Account Authentication Panel -->
</div><!-- $Header: RACIBEUserDetails.jsp 212.00 03/10/2021 Veena $ -->
<!-- User details -->
<link rel="stylesheet" type="text/css" href="RACIBERegistrationSteps.css">
<div id="displayUserDetails">
<!-- Start Contact Information Panel -->
<div class="errorMsg" id="regMultiErrorMsg" style="display: none"> There are multiple errors on this page. </div>
<div class="panel panel-default regCommonPanel">
<div class="panel-heading regCommonHeading">User information</div>
<div class="panel-body">
<div class="row margin12Bottom">
<div class="col-lg-6 col-md-6 col-sm-6">
<div class="row">
<div class="col-xs-6 col-md-6 col-sm-6 padding0Right">
<div class="regFormLabel">First name</div>
<div class="regFormData">
<input type="text" id="regContactInfoFirstName" name="regContactInfoFirstName" class="form-control" maxlength="150" value="" onkeypress="return isNumeric(event)" onchange="validateFieldforName(this.id, 'regContactFirstNameInvalidErrorSpan');fnValidateMandatoryField('regContactInfoFirstName',
'regContactFirstNameErrorSpan')">
<span id="regContactFirstNameErrorSpan" class="myRicohError_popup" style="display: none">You must enter a first name.</span>
<span id="regContactFirstNameInvalidErrorSpan" class="myRicohError_popup" style="display: none">Invalid characters entered.</span>
</div>
</div>
<div class="col-xs-6 col-md-6 col-sm-6">
<div class="regFormLabel">Last name</div>
<div class="regFormData">
<input type="text" id="regContactInfoLastName" name="regContactInfoLastName" class="form-control" value="" maxlength="150" onkeypress="return isNumeric(event)" onchange="validateFieldforName(this.id, 'regContactLastNameInvalidErrorSpan');fnValidateMandatoryField('regContactInfoLastName',
'regContactLastNameErrorSpan')">
<span id="regContactLastNameErrorSpan" class="myRicohError_popup" style="display: none">You must enter a last name.</span>
<span id="regContactLastNameInvalidErrorSpan" class="myRicohError_popup" style="display: none">Invalid characters entered.</span>
</div>
</div>
</div>
</div>
</div>
<div class="row margin12Bottom contactNumberRow">
<div class="col-lg-12 col-md-12 col-sm-12">
<div class="row">
<div class="col-xs-4 col-md-4 col-sm-4 padding0Right companyPhoneCol">
<div class="regFormLabel">Phone (primary)</div>
<div class="regFormData floatLeft">
<div class="floatLeft">
<input type="text" name="regContactPrimaryAreaCode" value="" id="regContactPrimaryAreaCode" maxlength="3" onkeyup="phoneAutoTab('phAreaCode','regContactPrimaryAreaCode','regContactPrimaryPrefix');"
onkeypress="return isNumberKey(event)" class="form-control contactPreText">
</div>
<div class="contactHyphen">-</div>
<div class="floatLeft">
<input type="text" name="regContactPrimaryPrefix" id="regContactPrimaryPrefix" maxlength="3" value="" onkeyup="phoneAutoTab('phPrefix','regContactPrimaryPrefix','regContactPrimaryNumber');" onkeypress="return isNumberKey(event)"
class="form-control contactPreText">
</div>
<div class="contactHyphen">-</div>
<div class="floatLeft">
<input type="text" name="regContactPrimaryNumber" onchange="fnValidatePrimaryPhoneNumber('')" id="regContactPrimaryNumber" maxlength="4" value=""
onkeyup="phoneAutoTab('phNumber','regContactPrimaryNumber','regContactPrimaryExtn');" onkeypress="return isNumberKey(event)" class="form-control contactText">
</div>
<div class="contactExtLabel regFormLabel">Ext</div>
<div class="floatLeft">
<input type="text" name="regContactPrimaryExtn" value="" id="regContactPrimaryExtn" maxlength="10" class="form-control contactText" onkeypress="return isNumberKey(event)">
</div>
</div>
<span id="regPrimaryPhoneErrSpan" class="myRicohError_popup" style="display: none">You must enter a primary phone number.</span>
<span id="regPrimaryPhoneIncompleteErrSpan" class="myRicohError_popup" style="display: none">Phone number incomplete.<br> Check your entry and try again.</span>
<span id="regPrimaryPhoneInvalidErrSpan" class="myRicohError_popup" style="display: none">You must enter a valid phone number.</span>
</div>
<div class="col-xs-8 col-md-8 col-sm-8 phoneLocCol">
<div class="regFormLabel">Primary phone location</div>
<div class="regFormData">
<select class="form-control selectPhoneLoc" id="selectPhoneLocation" name="selectPhoneLocation" onchange="fnValidateMandatoryField('selectPhoneLocation', 'regContactPrimaryLocErrSpan')">
<option value="">Select one</option>
<option value="Home">Home</option>
<option value="Office">Office</option>
<option value="Mobile">Mobile</option>
<option value="Other">Other</option>
<option value="Fax">Fax</option>
</select>
</div>
<span id="regContactPrimaryLocErrSpan" class="myRicohError_popup phoneLocErrorPopUp" style="display: none">You must select a phone number location.</span>
</div>
</div>
</div>
</div>
<div class="row margin12Bottom contactNumberRow">
<div class="col-lg-12 col-md-12 col-sm-12">
<div class="row">
<div class="col-xs-4 col-md-4 col-sm-4 padding0Right companyPhoneCol">
<div class="regFormLabel">Phone (secondary) <span class="txtOptional">optional</span>
</div>
<div class="regFormData floatLeft">
<div class="floatLeft">
<input type="text" name="regContactSecondaryAreaCode" value="" id="regContactSecondaryAreaCode" maxlength="3" onkeypress="return isNumberKey(event)"
onkeyup="phoneAutoTab('phAreaCode','regContactSecondaryAreaCode','regContactSecondaryPrefix');" class="form-control contactPreText">
</div>
<div class="contactHyphen">-</div>
<div class="floatLeft">
<input type="text" name="regContactSecondaryPrefix" value="" id="regContactSecondaryPrefix" maxlength="3" onkeypress="return isNumberKey(event)"
onkeyup="phoneAutoTab('phPrefix','regContactSecondaryPrefix','regContactSecondaryNumber');" class="form-control contactPreText">
</div>
<div class="contactHyphen">-</div>
<div class="floatLeft">
<input type="text" name="regContactSecondaryNumber" value="" id="regContactSecondaryNumber" maxlength="4" onchange="fnValidateSecondaryPhoneNumber()" onkeypress="return isNumberKey(event)"
onkeyup="phoneAutoTab('phNumber','regContactSecondaryNumber','regContactSecondaryExtn');" class="form-control contactText">
</div>
<div class="contactExtLabel regFormLabel">Ext</div>
<div class="floatLeft">
<input type="text" name="regContactSecondaryExtn" value="" id="regContactSecondaryExtn" maxlength="10" class="form-control contactText" onkeypress="return isNumberKey(event)">
</div>
</div>
<span id="regSecondaryPhoneErrSpan" class="myRicohError_popup" style="display: none">You must enter a secondary phone number.</span>
<span id="regSecondaryPhoneIncompleteErrSpan" class="myRicohError_popup" style="display: none">Phone number incomplete.<br> Check your entry and try again.</span>
<span id="regSecondaryPhoneInvalidErrSpan" class="myRicohError_popup" style="display: none">You must enter a valid phone number.</span>
</div>
<div class="col-xs-8 col-md-8 col-sm-8 phoneLocCol">
<div class="regFormLabel">Secondary phone location <span class="txtOptional">optional</span>
</div>
<div class="regFormData">
<select class="form-control selectPhoneLoc" id="selectSecondaryPhoneLocation" name="selectSecondaryPhoneLocation">
<option value="">Select one</option>
<option value="Home">Home</option>
<option value="Office">Office</option>
<option value="Mobile">Mobile</option>
<option value="Other">Other</option>
<option value="Fax">Fax</option>
</select>
</div>
<span id="regContactSecondaryLocErrSpan" class="myRicohError_popup phoneLocErrorPopUp" style="display: none">You must select a phone number location.</span>
</div>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-4 col-md-4 col-sm-4 margin24Bottom" id="contactEmailAddressDiv" style="display:none;">
<div class="regFormLabel">Email address</div>
<div class="regFormData" id="contactEmailAddress"></div>
<input type="hidden" name="regContactInfoEmailAddress" id="regContactInfoEmailAddress" value="">
</div>
</div>
<!-- End Contact Information Panel -->
<!-- Start Responsibilities Panel -->
<div id="responsibilitySection">
<div class="row margin16Bottom">
<div class="col-lg-12 col-md-12 col-sm-12">
<div class="regFormData margin2Bottom">Will you need to submit Meter Reads?</div>
<div class="regFormData">
<div class="respOptsDiv">
<input type="radio" name="respMROpt" class="radioBtnStyle" id="mrRadioYes" onclick="fnDisplayHideMeterRoleSection()"><span class="respOptsText">Yes</span>
</div>
<div class="respOptsDiv">
<input type="radio" name="respMROpt" class="radioBtnStyle" id="mrRadioNo" onclick="fnDisplayHideMeterRoleSection()" checked="checked"><span class="respOptsText">No</span>
</div>
</div>
</div>
</div>
<div class="row margin16Bottom" id="respMROptYes">
<div class="col-lg-12 col-md-12 col-sm-12">
<div class="regFormLabel margin2Bottom">Meter Contact Type</div>
<div class="regFormData">
<div class="respOptsDiv">
<input type="radio" class="radioBtnStyle" name="mrCntctType" id="mrCntctTypePrimary" onclick="fnClearErrorMessage('regPrimaryMeterContactErrorSpan')"> <span class="respOptsText">Primary - You are responsible for submitting meter
reads by their due date.</span>
</div>
</div>
<div class="regFormData">
<div class="respOptsDiv">
<input type="radio" class="radioBtnStyle" name="mrCntctType" id="mrCntctTypeAlternate" onclick="fnValidatePrimaryContactForEquipment()"> <span class="respOptsText">Alternate - Receives email for meter read due reminders.</span>
</div>
</div>
</div>
<span id="regMeterContactErrorSpan" class="myRicohError_popup" style="display: none">You must select a Meter Responsibility contact option.</span>
<span id="regPrimaryMeterContactErrorSpan" class="myRicohError_popup" style="display: none">A primary meter contact must be designated for this equipment before an alternate meter contact can be added.</span>
</div>
</div>
<div class="row">
<div class="col-lg-12 col-md-12 col-sm-12">
<div class="regFormData margin2Bottom">Will you need to manage other users on MyRicoh?</div>
<div class="regFormData">
<div class="respOptsDiv">
<input type="radio" class="radioBtnStyle" name="respMngUsersOpt" id="mngUsersRadioYes" onclick="fnDisplayHideFleetAdminRoleSection()"><span class="respOptsText">Yes</span>
</div>
<div class="respOptsDiv">
<input type="radio" class="radioBtnStyle" name="respMngUsersOpt" id="mngUsersRadioNo" onclick="fnDisplayHideFleetAdminRoleSection()" checked="checked"><span class="respOptsText">No</span>
</div>
</div>
</div>
</div>
<div class="row" id="respMngUsersOptYes">
<div class="col-lg-4 col-md-4 col-sm-4 respMngUserYes">
<div class="regFormData">
<strong>Note:</strong> Approval by Ricoh is required to be designated as a Fleet Administrator for your company.
</div>
<div class="regFormData">
<a href="javascript:void(0)" class="linkStyle whatsEqupLink" id="respMngUserNoteLink">What's this?</a>
<div id="popUpMngUserLink" tabindex="0" class="mngUserPopUp"> Fleet Administrators can add or remove users, edit user responsibilities, and manage the main account. </div>
</div>
</div>
</div>
<!-- -->
</div>
</div>
<!-- End Responsibilities Panel -->
<!-- -->
<script src="https://www.google.com/recaptcha/api.js"></script>
<div id="recaptcha">
<div class="regFormLabel gcaptchaLabel">Check the box below to proceed.</div>
<div class="g-recaptcha" data-sitekey="6Leb0WwaAAAAAFCYtA0HHctidyl2SEm0BrNWWV06" data-callback="enableBtn" data-expired-callback="recaptchaExpired">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Leb0WwaAAAAAFCYtA0HHctidyl2SEm0BrNWWV06&co=aHR0cHM6Ly9teS5yaWNvaC11c2EuY29tOjQ0Mw..&hl=de&v=1p3YWy80wlZ7Q8QFR1gjazwU&size=normal&cb=8j9p3q5o8564"
width="304" height="78" role="presentation" name="a-w1kgjxrbjk5q" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response"
class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
</div>
<div class="row margin12Bottom">
<div class="col-xs-12 col-sm-12 col-md-12">
<div class="buttonsPanel">
<button type="button" id="cancelRegStep4Btn" class="secondaryButton buttoncustom" data-toggle="modal" data-target="#cancelRegFormModal">Cancel</button>
<button type="button" id="finishRegStep4Btn" class="primaryButton buttoncustom btn-submit-disable " disabled="" onclick="fnFinishRegistration()">Submit registration</button>
</div>
</div>
</div>
</div><!-- -->
<input type="hidden" name="regButtonClicked" id="regButtonClicked" value="">
<input type="hidden" name="meterContact" id="meterContact" value="">
<input type="hidden" name="meterContactType" id="meterContactType" value="">
<input type="hidden" name="fleetAdminContact" id="fleetAdminContact" value="">
<input type="hidden" name="regOrgPartyNumber" id="regOrgPartyNumber" value="">
<input type="hidden" name="regOrgPartyId" id="regOrgPartyId" value="">
<input type="hidden" name="regSerialNumber" id="regSerialNumber" value="">
<input type="hidden" name="regEID" id="regEID" value="">
<input type="hidden" name="regInstanceId" id="regInstanceId" value="">
<input type="hidden" name="manufacturerModel" id="manufacturerModel" value="">
<input type="hidden" name="companyName" id="companyName" value="">
<input type="hidden" name="addressLine1" id="addressLine1" value="">
<input type="hidden" name="addressLine2" id="addressLine2" value="">
<input type="hidden" name="cityStateZip" id="cityStateZip" value="">
<input type="hidden" name="manageUser" id="manageUser" value="">
<input type="hidden" name="emailIsUsername" value="Y">
<input type="hidden" name="target" value="ibeCRgdEnrollFail.jsp?a=b">
<!-- PREFAB_REF=""-->
<input type="hidden" name="tmpl_ut_id" value="11064.00000">
<input type="hidden" name="EPRODR_pses" value="ZGF8A28BC94402AF61DE0A2494D85A50CA920550906B448C4F153B15720989B2DE8AF6A6F213C398BC2BD12B6A0CB409F6D810E8D36BE6AE8B">
<input type="hidden" name="jtt_uua" value="n">
<input type="hidden" name="tmpl_action" value="browse">
<input type="hidden" name="usertype_template" value="RAC_STORE_REG_BUSINESS_CREATE_D?tmpl_id=11053">
<input type="hidden" name="_regErrorPage" value="ibeCRgdError.jsp">
<input type="hidden" name="_sendConfirmationEmail" value="N">
<input type="hidden" name="listenrollment" value="true">
<input type="hidden" name="EPRODR" value="8Zauqpkyw8extamBx8ATWGuuG6">
<input type="hidden" name="ref" value="">
<input type="hidden" name="category" value="template">
<input type="hidden" name="tmpl_ut" value="RAC_IBE_BUSINESS">
<input type="hidden" name="tmpl_ut" value="RAC_IBE_BUSINESS">
<input type="hidden" name="tmp" value="RAC_STORE_REG_CONTAINER_D">
<input type="hidden" name="utHandler" value="oracle.apps.ibe.um.RegisterBusiness">
<!-- $Header: ibeCRgdAvailableEnrollments.jsp 120.4 2009/04/06 11:55:20 amaheshw ship $-->
<!-- Parameter to avoid JTA enrollment page display -->
<input type="hidden" name="ibe_listenrollment" value="false">
<div style="display:none">
<table align="center" cellspacing="0" cellpadding="0" width="100%" border="0" summary="">
<tbody>
<tr>
<td><br></td>
<td> </td>
</tr>
<tr>
<td colspan="2">
<table border="0" cellpadding="0" cellspacing="0" width="100%" summary="">
<tbody>
<tr>
<td class="sectionHeader1">Available Enrollments</td>
</tr>
<tr>
<td class="OraBGAccentDark"><img src="/OA_MEDIA/jtfutrpx.gif" alt="" height="1" width="1"></td>
</tr>
<tr>
<td><span class="footnote"><img src="/OA_MEDIA/tipicon_status.gif" alt=""><b>TIP</b> Enrollments provide you with all the necessary rights and priviliges required for access to different parts of the system.</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td colspan="2">
<table width="100%" border="0" cellpadding="1" cellspacing="1" class="OraBGAccentDark" summary="" dwcopytype="CopyTableCell">
<tbody>
<tr>
<th class="tableSmallHeaderCell" id="c1" align="center">Select </th>
<th class="tableSmallHeaderCell" id="c2" align="left">Enrollment Name </th>
<th class="tableSmallHeaderCell" id="c3" align="left">Description</th>
</tr>
<input type="hidden" name="subscriptions" value="11087">
<tr>
<td class="tableDataCell" align="center" headers="c1"> <span class="jttinvis"> <label for="l1">Select Requester</label> </span>
<input type="checkbox" name="subscriptions" value="11107">
</td>
<td class="tableDataCell" headers="c2">Ricoh Enrollment for Meter User</td>
<td class="tableDataCell" headers="c3">Ricoh Enrollment for Meter User</td>
</tr>
<tr>
<td class="tableDataCell" align="center" headers="c1"> <span class="jttinvis"> <label for="l1">Select Requester</label> </span>
<input type="checkbox" name="subscriptions" value="11237">
</td>
<td class="tableDataCell" headers="c2">Ricoh Enrollment for Customer Admin</td>
<td class="tableDataCell" headers="c3">Ricoh Enrollment for Customer Admin</td>
</tr>
<!-- Shows the Space -->
</tbody>
</table>
</td>
</tr>
<tr>
<td><br></td>
<td> </td>
</tr>
</tbody>
</table>
</div>
<!-- Shows the Line -->
<!-- $Header: RACRegCancelModel.jsp 210.00 2016/06/22 Amarjeet $ -->
<!-- Cancel Modal - Start -->
<div class="modal fade" id="cancelRegFormModal" role="dialog" data-keyboard="false" data-backdrop="static">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-body">
<h4 class="modal-title">Cancel Registration for MyRicoh?</h4>
<p>For security measures, none of your entries will be saved.</p>
</div>
<div class="modal-footer">
<button id="cancelRegFormModalBtn" type="button" class="secondaryButton buttoncustom modalCustomBtn" data-dismiss="modal">No - Cancel</button>
<button id="confirmRegFormModalBtn" type="button" class="primaryButton buttoncustom modalCustomBtn" onclick="fnNavigateToLoginPage()">Yes - Continue</button>
</div>
</div>
</div>
</div>
<!-- Cancel Modal - End --><!-- $Header: RACAccountVerificationModal.jsp 210.01 2016/07/22 Amarjeet $ -->
<!-- Fleet Admin Account Registration Modal - Start -->
<div class="modal fade myRicohModal" id="displayRegFleetModal" role="dialog" data-keyboard="false" data-backdrop="static">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-body">
<p> This device is part of your organization's fleet. <a id="regEmailToFALink" href="javascript:fnSendDtlsToFleetAdmin()" class="linkStyle">Email your fleet administrator</a> to request registration.You will receive a confirmation email
when your registration is complete. </p>
</div>
<div class="modal-footer">
<button id="faRegModalOKBtn" type="button" class="secondaryButton buttoncustom modalCustomBtn" data-dismiss="modal" onclick="fnPopUpClose(displayRegFleetModal)">OK</button>
</div>
<input type="hidden" name="fleetAdminEmailAddress" id="fleetAdminEmailAddress" value="">
<input type="hidden" name="fleetAdminEID" id="fleetAdminEID" value="">
<input type="hidden" name="fleetAdminSerialNumber" id="fleetAdminSerialNumber" value="">
<input type="hidden" name="fleetAdminModel" id="fleetAdminModel" value="">
<input type="hidden" name="fleetAdminManufacturer" id="fleetAdminManufacturer" value="">
</div>
<div id="fleetAdminEmailSubject" style="display: none"> MyRicoh registration request - DO NOT REPLY TO THIS EMAIL </div>
</div>
</div>
<input type="hidden" name="csrftkn" value="DCDK-DDPI-351F-WO2F-IRJS-0LZU-OL62-ROYS">
</form>Text Content
CHATChoose A Topic * miscellaneous_servicesTech Support (Hardware) * saveTech Support (Software) * attach_fileOrder Supplies * languageWebsite Assistance * paidAccount or Invoice * local_shippingEquipment Move * question_answerSomething else Ricoh-USA Warranty Registration Help Login 1. Home 2. Registration my.ricoh Registration I am a Ricoh Imaging Dealer Other Dealer or Distributor? Registration on this page is intended only for direct end customers and is not applicable to Dealer or Distributor accounts. Any attempts to register this way will fail and/or be rejected by the site administrator. See our Dealer/Distributor FAQ for more details. There are multiple errors on this page. my.ricoh is the place to order supplies and manage your Ricoh equipment and account. You must be a Ricoh customer to use this site. All fields are required unless otherwise noted. User name and password There are multiple errors on this page. Email address You must enter a User Name. Must be in correct email format. Username already exists. The user is not a Ricoh Managed Services employee. Confirm email address You must enter a User Name. Must be in correct email format. Email and Confirm Email must match. Your email address will become your User name on my.ricoh. Ricoh Managed Services employees: You must register using your Ricoh USA email address. Password You must enter a password. Password must be at least 8 characters in length. Password must contain atleast one letter and one number. Password must not contain repeating characters. Password cannot contain the user name. Passwords are case sensitive. Confirm password You must enter a password. Password and Confirm Password must match. Passwords are case sensitive. Passwords must: Be at least 8 characters in length. Contain at least one (1) character and one (1) number. Passwords cannot: Contain the user name. Contain repeating characters, e.g., Book1234 or User9999 Account verification Enter a serial number or equipment ID? What's this? How to find my Equipment ID? Equipment ID can be located on the front of your machine printed on the sticker that includes the ID number and a barcode. You must enter serial number or equipment ID. Serial number or equipment ID does not exist. Account owner for serial number is invalid. Invalid characters entered. Enter the zip code of this equipment You must enter the zip code of this equipment Correct zip code format (99999 or 99999-9999) required. Note: If you have additional pieces of equipment, they may be associated to your account after your registration is complete. ------------ OR ------------ Enter your Ricoh account number You must enter a Ricoh Account Number. This account number does not exist. Account number type is invalid. Invalid characters entered. Enter the business name for this account You must enter the business name for this account Invalid characters entered. Equipment ID Serial number Address If this is correct, continue to User Details. If this is not correct, check your entry and try again, use Click to Chat or Click to Call or call 1-888-456-6457 for assistance. Note: If you have additional pieces of equipment, they may be associated to your account after your registration is complete. Ricoh Managed Services employees ONLY Enter your project number You must enter a Ricoh Project Number. Project number was not found. Enter a new number or Click to Chat (top of page) to contact MyRicoh Help Desk to complete registration. The user is not a Ricoh Managed Services employee. This project includes more than one account. Cancel this registration and Click to Chat (top of page) to contact MyRicoh Help Desk to add this user. This project does not include any account. Cancel this registration and Click to Chat (top of page) to contact MyRicoh Help Desk. Invalid characters entered. Address If this is correct, continue to User Details. If this is not correct, check your entry and try again, use Click to Chat or Click to Call or call 1-888-456-6457 for assistance. There are multiple errors on this page. User information First name You must enter a first name. Invalid characters entered. Last name You must enter a last name. Invalid characters entered. Phone (primary) - - Ext You must enter a primary phone number. Phone number incomplete. Check your entry and try again. You must enter a valid phone number. Primary phone location Select one Home Office Mobile Other Fax You must select a phone number location. Phone (secondary) optional - - Ext You must enter a secondary phone number. Phone number incomplete. Check your entry and try again. You must enter a valid phone number. Secondary phone location optional Select one Home Office Mobile Other Fax You must select a phone number location. Email address Will you need to submit Meter Reads? Yes No Meter Contact Type Primary - You are responsible for submitting meter reads by their due date. Alternate - Receives email for meter read due reminders. You must select a Meter Responsibility contact option. A primary meter contact must be designated for this equipment before an alternate meter contact can be added. Will you need to manage other users on MyRicoh? Yes No Note: Approval by Ricoh is required to be designated as a Fleet Administrator for your company. What's this? Fleet Administrators can add or remove users, edit user responsibilities, and manage the main account. Check the box below to proceed. Cancel Submit registration Available Enrollments TIP Enrollments provide you with all the necessary rights and priviliges required for access to different parts of the system. Select Enrollment Name Description Select Requester Ricoh Enrollment for Meter User Ricoh Enrollment for Meter User Select Requester Ricoh Enrollment for Customer Admin Ricoh Enrollment for Customer Admin CANCEL REGISTRATION FOR MYRICOH? For security measures, none of your entries will be saved. No - Cancel Yes - Continue This device is part of your organization's fleet. Email your fleet administrator to request registration.You will receive a confirmation email when your registration is complete. OK MyRicoh registration request - DO NOT REPLY TO THIS EMAIL Page Top Privacy | Terms & Conditions| Resources| About Ricoh © 2021 Ricoh USA, Inc. All Rights Reserved. Your my.ricoh session is about to expire due to inactivity. You can return to any work you have in progress by clicking below to Continue session. Your my.ricoh session timed out due to inactivity. Click OK to log in again.