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Home Help Center
简体中文
繁体中文
English
English
Hello!How can I help you?

Account Features
Download and install
Registration and login
Real-name authentication
more
Funding-related
Where to make a deposit?
【Recommended】Cryptocurrency Deposit
CNY currency deposit
more
Market & Trading
Market page and product types
Introduction to cart page
Stock contract trading
more
Margin trading
What is margin trading?
Short selling with margin
Risk of short selling
more
A-shares trading
What is A-shares
A-shares trading hours
A-shares trading rules
more
H-stocks trading
H-stocks trading hours
H-stocks trading rules
H-stocks order types
more
US stocks trading
US stocks trading hours
US stocks trading rules
US stocks order types
more
Over-the-counter options trading
What is OTC options
How to trade OTC options
At-the-money vs Out-of-the-money
more
Technical issues
Common account exceptions
What to do if unable to open the app
What to do if forget your password
more
Account Features
Download and install Registration and login Real-name authentication Our
advantages Document related to account opening Account opening FAQs Invitation
code and invitation link
Funding-related
Where to make a deposit? 【Recommended】Cryptocurrency Deposit CNY currency
deposit HKD and USD currency deposit How to withdraw? Currency transfer between
accounts Security of Funds FAQs about deposits and withdrawals
Market & Trading
Market page and product types Introduction to cart page Stock contract trading
Over-the-counter options trading Comprehensive product trading
Margin trading
What is margin trading? Short selling with margin Risk of short selling
A-shares trading
What is A-shares A-shares trading hours A-shares trading rules A-shares order
types
H-stocks trading
H-stocks trading hours H-stocks trading rules H-stocks order types
US stocks trading
US stocks trading hours US stocks trading rules US stocks order types
Over-the-counter options trading
What is OTC options How to trade OTC options At-the-money vs Out-of-the-money
Technical issues
Common account exceptions What to do if unable to open the app What to do if
forget your password
Email
support@jdnx.com(Customer Service)
fund@jdnx.com(Deposit & Withdrawal)
ib@jdnx.com(Agent Cooperation)
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About JD Company Updates Team Overview Development Journey Core Values Corporate
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Disclosure
Help Center Account Features Funds Related Market & Trading Margin Trading
A-shares Trading HK Stock Trading U.S. Stock Trading Stock Options Technical
Issues
AML/KYC Policy Privacy Policy User Agreement Legal Notice Risk Disclosure
Compliance Statement:
This website is operated by JDTrader Services LLC, registered at Sterling
Boulder Apartments 2985 E Aurora Ave Boulder CO 80303 US, government
registration number: 20238142237.
Restricted Regions:
The JD Trader brand does not provide services to residents of the United States,
Canada, Haiti, Iran, Suriname, Democratic People's Republic of Korea, Puerto
Rico, Brazil, Cyprus occupied areas, Syria, North Korea, and Cuba.
Risk Declaration:
Financial derivatives such as margin trading are complex trading products that
carry high risks due to leverage, which may lead to the possibility of losing
funds. Most retail investors will lose money when trading derivatives. It is
important to carefully consider whether you understand how financial derivative
trading works and whether you can afford the possibility of losing funds due to
high risks. Please carefully read and understand our risk disclaimer before
investing.
Risk Warning:
Financial derivative products carry market risks, and leveraged products may not
be suitable for all clients. Please read our risk disclaimer in detail.