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___ * Home * All Sections * STARTRIBUNE * Log In * * Welcome, User * Manage Account * eEdition * Support * Subscribe * Log Out * Subscribe RECENTLY VISITED * Home * Local * Sports * Business * Opinion * Variety * Politics * Nation * World * Science * Weather * Traffic * Video * Photography * Obituaries * Archives: 150+ years * Minnesota's Best * Classifieds * Autos * Housing * Jobs * Coronavirus * Minneapolis * St. Paul * Duluth * St. Cloud * East Metro * North Metro * South Metro * West Metro * Local Columnists * James Lileks * Jennifer Brooks * State Fair * Curious Minnesota * Twins * Vikings * Wild * Wolves * Loons * Lynx * Gophers * Colleges * Golf * Motorsports * Outdoors * High Schools * Puck Drop * Sports Columnists * Dennis Anderson * Sid Hartman * Patrick Reusse * Chip Scoggins * Jim Souhan * Sports Blogs * Access Vikings * Gophers Basketball * Gophers Football * Gophers Hockey * The Lynx Beat * Preps Insider * The Olympics * Randball * StribSports Upload * The Twins Beat * The United Beat * The Wild Beat * The Wolves Beat * Top Workplaces * Agriculture * Business Columnists * Lee Schafer * Neal St. Anthony * Opinion Exchange * Editorial * Steve Sack * Letters * Election * New Voices * Podcasts * Playing Politics * Books * Celebs * Comics & Games * Horoscopes * Eat & Drink * Movies * Music * Stage & Arts * TV & Media * Best of MN * Health * Home & Garden * Inspired * Style * Taste * The Good Life * Travel * Variety Columnists * Gail Rosenblum * C. 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Monster mashed: Sano's bomb, Donaldson, Cave 10th inning homers carry Twins past Red Sox Litchfield teen crowned Minnesota's 68th Princess Kay 15 foods that belong in the Minnesota State Fair's hall of fame Minnesota health officials may sink Swimply app Gophers AD Coyle talks COVID-19, NIL and $21.5 million debt Fire raises questions about distant landowner, management Police shredded documents in panic that followed Third Precinct burning Gun owners group loses bid to allow permit carriers to bring guns to the Minnesota State Fair About 2,000 people protest Line 3 pipeline at Minnesota Capitol Delta Air Lines imposes fee on unvaccinated employees Minnesota judge orders transfer of Mike Lindell countersuits to D.C. next Business 568414002 ALEXANDER: FIXING A PC THAT GRADUALLY SLOWS DOWN By Steve Alexander Star Tribune March 2, 2020 — 8:16pm Text size comment share tweet email Print more Share on: Share on LinkedIn Share on Pinterest Copy shortlink: Purchase: Order Reprint Q: My HP PC (an Envy x360 m6) is running Windows 10 Home with all the current updates, and I use Norton antivirus and the Malwarebytes security program. But over the last year the PC has really slowed down when it comes to starting Windows or programs. Even after starting, many programs run slowly. My PC has 8 gigabytes of RAM (computer chip) memory and a 1 terabyte hard drive that's about 80% full. What can I do to speed up the computer? Gary Brown, St. Paul A: You have nearly filled up your hard drive, which is probably causing the speed of your PC to drop off dramatically. Why? When a drive fills up, the available storage spots become smaller and are scattered across the disk. So, when the PC stores files on the disk, it has to split them into pieces and store the pieces in different locations. This slows the storing process and creates a disk condition called "fragmentation." The next time these fragmented files are needed, it takes extra time for the PC to locate, read and reassemble them. Fragmentation becomes a serious problem once the hard drive reaches 80% full. You should either get a larger hard drive, shift some data to another drive or just delete some data. Once you have freed up more disk space, you can use the Windows "defragment" feature to copy the scattered files into single locations (see tinyurl.com/y5os4pql), which will improve PC speed. Note that defragmenting a hard disk can take hours. While freeing up disk space will probably solve your slowdown problem, there are a few other things you should check as well. • Make sure there is no unwanted or malicious software on your PC. Update and run Malwarebytes. • Check to see if any programs are using a large amount of the PC's processing or RAM memory. Open the PC's Task Manager (right-click the menu bar at the bottom of the screen and select Task Manager from the list.) Under Task Manager's "apps" heading, you should find only the programs you are currently using. Under "background processes," you will find things such as iTunes and the Windows digital assistant program Cortana, even if they aren't being used. You can temporarily turn off some of these app-related background processes to see if it causes a problem (they will automatically turn back on when you restart the PC.) To temporarily turn off a process, left click the name in Task Manager, then right click it. From the drop-down menu, choose "end task." To permanently turn off a process, remove it from the PC's startup menu (see tinyurl.com/y4jyh4xs option three.) Q: Now that we've updated to Windows 10, what's the best way to erase the hard drive on our Windows 7 PCs before donating them? Lana Luhm, Eau Claire, Wis. A: You raise a good point. Windows 7 PCs shouldn't be donated unless the hard disks have been wiped clean, including erasing the operating system. Then either Windows 8.1 or 10 should be installed by you or the organization to which you are donating. There are several ways to erase a hard drive (see tinyurl.com/hrdk248). Or you can install a new hard drive and destroy the old one. Drilling a few holes through the case effectively destroys an old drive. E-mail tech questions to steve.j.alexander@gmail.com. Include name, city and telephone number. steve.j.alexander@gmail.com 1 Show Comments Read our comment standards StarTribune.com welcomes and encourages readers to comment and engage in substantive, mutually respectful exchanges over news topics. Commenters must follow our Terms of Use. 1. Keep it civil and stay on topic. 2. No profanity, vulgarity, racial slurs or personal attacks. 3. Comments with web links are not permitted. 4. Comments that violate the above will be removed. Repeat violators may lose their commenting privileges on StarTribune.com. Comments will be reviewed before being published. 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