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Submission: On May 17 via manual from US — Scanned from DE
Submission: On May 17 via manual from US — Scanned from DE
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<div class="ninjanav">
<em class="mastheadInner-bd-logo"><a href="/">Pearson VUE</a></em>
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<nav class="collapse navbar-collapse stroke" id="bs-navbar" aria-label="Main">
<ul class="nav nav-tabs">
<li><a href="/Test-takers.aspx">Take a test</a></li>
<li><a href="/Test-owners.aspx">Partner with us</a></li>
<li><a href="/shop">Shop learning products</a></li>
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<ul class="nav navbar-nav navbar-right">
<li><a href="/Test-centers.aspx">Become a test center</a></li>
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<ol class="breadcrumbs-bd-list">
<li><a href="/">Home</a></li>
<li>
<a href="/Clients.aspx">Test-taker home</a>
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<li>
<a href="/Clients/CompTIA.aspx">CompTIA</a>
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<li>
<a href="/Clients/CompTIA/Customer-service.aspx">Customer service</a>
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<li><a href="https://pearsonvue.com.cn/Clients/CompTIA.aspx" lang="zh-CN">汉语</a></li>
<li><a href="https://www.pearsonvue.co.jp/Clients/CompTIA.aspx" lang="ja-JP">日本語</a></li>
</ul>
</div>
<a href="http://www.comptia.org/" class="supplementaryLogo" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'http://www.comptia.org/'});">
<img src="https://wsr.pearsonvue.com/pvueImages/clients/comptia/comptia_logo.gif" alt="CompTIA">
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<div role="navigation" aria-label="Testing options">
<div class="accountLinks">
<p>To schedule, reschedule or cancel an exam:</p>
<ul class="accountLinks-btns">
<li>
<a href="https://login.comptia.org/login" class="btn default" style="margin-bottom: 10px; margin-top: 3px;" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'inbound', eventAction: 'click', eventLabel: 'Right nav - SSO Login'});">Login</a>
</li>
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<ul class="accountLinks-options">
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<div class="relatedLinks-hdg" data-toggle="none" data-target="none">
<h2>Related links</h2>
</div>
<ul class="relatedLinks-list">
<li style="margin-bottom:.2em">
<a href="https://wsr.pearsonvue.com/authenticate/" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'inbound', eventAction: 'click', eventLabel: '/authenticate/'});">Authenticate your score report</a>
</li>
<li style="margin-bottom:.2em">
<a href="/Clients/CompTIA/comptia_candidate_info.aspx" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'inbound', eventAction: 'click', eventLabel: 'PDF - /Clients/CompTIA/comptia_candidate_info.aspx'});" target="_blank" title="Opens new window">CompTIA Candidate Information (pdf)</a>
</li>
<li style="margin-bottom:.2em">
<a href="https://certification.comptia.org/why-certify/roadmap" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'https://certification.comptia.org/why-certify/roadmap'});">CompTIA Career Roadmap</a>
</li>
<li style="margin-bottom:.2em">
<a href="http://certification.comptia.org/" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'http://certification.comptia.org/'});">CompTIA Certifications</a>
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<li style="margin-bottom:.2em">
<a href="http://certification.comptia.org/Help.aspx" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'http://certification.comptia.org/Help.aspx'});">CompTIA Customer Support</a>
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<li style="margin-bottom:.2em">
<a href="https://certification.comptia.org/why-certify/educators" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'https://certification.comptia.org/why-certify/educators'});">CompTIA Instructor Information</a>
</li>
<li style="margin-bottom:.2em">
<a href="https://store.comptia.org/" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'https://store.comptia.org/'});">CompTIA Store</a></li>
<li style="margin-bottom:.2em">
<a href="/test-taker/security.aspx" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'inbound', eventAction: 'click', eventLabel: 'security video'});">What to expect at a Pearson VUE test center</a>
</li>
</ul>
<p> </p>
<a href="https://www.creatingitfutures.org/donate" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'https://www.creatingitfutures.org/donate'});"><img alt="Creating IT Futures Foundations - Donate Now" src="https://wsr.pearsonvue.com/pvueImages/clients/citff/CITFF_PayITForwardAd_235x235.png" style="margin-bottom: 20px;"></a>
<a href="http://www.skillsusa.org/" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'outbound', eventAction: 'click', eventLabel: 'http://www.skillsusa.org/'});"><img alt="Pearson VUE and CompTIA are proud to sponsor SkillsUSA" src="https://wsr.pearsonvue.com/pvueImages/clients/comptia/skills_usa.jpg" style="margin-bottom: 20px;"></a>
</div>
</div>
</div>
<div class="grid-row-cell grid-row-cell_main">
<h1>Help with CompTIA OnVUE exams</h1>
<p>OnVUE online proctored exams can be delivered at home or your office.</p>
<p><em>If you need assistance with an exam being delivered at a<strong> test center</strong>, please visit the
<a href="/comptia/contact/proctored" onclick="fbq('track', 'ViewContent');ga('send', 'event', { eventCategory: 'inbound', eventAction: 'click', eventLabel: '/comptia/contact/onvue'});">proctored exam customer service page</a>.</em>
</p>
<div class="row flex" style="border-left: 6px solid #FFBB1C;padding: 0px 25px;margin: 40px 0; min-height: 125px;">
<div class="col-md-3">
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width: 150px;"></button>
</div>
<div class="col-md-9">
<p><strong>Get help fast!</strong> Just click to quickly reach customer service.</p>
</div>
</div>
<div class="row">
<div class="col-sm-12">
<p>If the chat team is temporarily offline, please click on your region below to see alternate contact methods and hours of operation.</p>
</div>
</div>
<h2>Contact us via phone or email</h2>
<div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true">
<div class="panel panel-default">
<div class="panel-heading" id="heading0">
<h3 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapse0" aria-expanded="false" aria-controls="collapse0">
Americas region
</a>
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<!-- nested repeater -->
<div class="panel-body">
<h4>Office hours</h4>
<p></p>
<div>Monday–Friday, 7:00 a.m.–7:00 p.m. <acronym title="United States Central Time"><abbr title="United States Central Time">CT</abbr></acronym>; closed on local holidays.</div>
<p></p>
<h4>Telephone numbers</h4>
<ul>
<li>877-551-PLUS / 877-551-7587 (United States/Canada, toll-free)</li>
<li>+1-312-312-5310 (Americas region, toll)</li>
<li>800-511-6951 (Spanish/Portuguese language, toll-free)</li>
<li>0800-047-4679 (Brazil, toll-free)</li>
</ul>
<h4>Email form</h4>
<p><a href="/test-taker/Customer-service/Email-form-americas-professional.aspx">Ask a question</a></p>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-heading" id="heading1">
<h3 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapse1" aria-expanded="false" aria-controls="collapse1">
Asia-Pacific region
</a>
</h3>
</div>
<div id="collapse1" class="panel-collapse collapse" role="menuitem" aria-labelledby="headingOne" aria-expanded="false">
<!-- nested repeater -->
<div class="panel-body">
<h4>Office hours</h4>
<p></p>
<p>24/7 for each country (except where listed below); closed on local holidays.</p>
<p></p>
<h4>Telephone numbers</h4>
<p><strong><small>Toll-free customer service numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.</small></strong></p>
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<th scope="col"><span class="visuallyHidden">Country</span></th>
<th scope="col"><span class="visuallyHidden">Number</span></th>
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<td>Australia</td>
<td><a href="tel:1800-023-095">1800-023-095</a></td>
</tr>
<tr>
<td>China (Mainland)</td>
<td><a href="tel:4001-200832">4001-200832</a><br> (Monday - Friday, 9:00 a.m.-6:00 p.m. local time)</td>
</tr>
<tr>
<td>Hong Kong</td>
<td><a href="tel:3071-4601">3071-4601</a></td>
</tr>
<tr>
<td>India</td>
<td><a href="tel:0008004401837">0008004401837</a></td>
</tr>
<tr>
<td>Japan</td>
<td><a href="tel:0120 355 173">0120 355 173</a><br> (Monday - Friday, 9:00 a.m.-6:00 p.m. local time)</td>
</tr>
<tr>
<td>Korea, South</td>
<td><a href="tel:0807-600-880">080-7600-880</a></td>
</tr>
<tr>
<td>Malaysia</td>
<td><a href="tel:1800-880-401">1800-880-401</a></td>
</tr>
<tr>
<td>New Zealand</td>
<td><a href="tel:0800-451-260">0800-451-260</a></td>
</tr>
<tr>
<td>Philippines</td>
<td><a href="tel:1800-1441-0321">1800-1441-0321</a></td>
</tr>
<tr>
<td>Singapore</td>
<td><a href="tel:8004-481-552">8004-481-552</a></td>
</tr>
<tr>
<td>Taiwan</td>
<td><a href="tel:0800-666-022">0800-666-022</a><br> (Monday - Friday, 9:00 a.m.-6:00 p.m. local time)</td>
</tr>
<tr>
<td>Other (Toll)</td>
<td><a href="tel:+852 3077 4923">+852 3077 4923</a><br> (Monday - Friday, 9:00 a.m.-6:00 p.m. <acronym title="Australian Eastern Standard Time"><abbr title="Australian Eastern Standard Time">AEST</abbr></acronym>)</td>
</tr>
</tbody>
</table>
<h4>Email form</h4>
<p><a href="/test-taker/Customer-service/Email-form-asia-pacific.aspx">Ask a question</a></p>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-heading" id="heading2">
<h3 class="panel-title">
<a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapse2" aria-expanded="false" aria-controls="collapse2">
Europe, Middle East, Africa (EMEA) region
</a>
</h3>
</div>
<div id="collapse2" class="panel-collapse collapse" role="menuitem" aria-labelledby="headingOne" aria-expanded="false">
<!-- nested repeater -->
<div class="panel-body">
<h4>Office hours</h4>
<p>9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.</p>
<h4>Telephone numbers</h4>
<table class="table table-striped contact-table" summary="This table lists the supported telephone numbers with their respective country">
<thead>
<tr>
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<th scope="col"><span class="visuallyHidden">Number</span></th>
</tr>
</thead>
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ss.current = ss.x.length;
}
ss.start();
};
ss.display = function(n) {
w3.styleElements(ss.x, "display", "none");
w3.styleElement(ss.x[n - 1], "display", "block");
}
ss.start();
return ss;
};
w3.includeHTML = function(cb) {
var z, i, elmnt, file, xhttp;
z = document.getElementsByTagName("*");
for (i = 0; i < z.length; i++) {
elmnt = z[i];
file = elmnt.getAttribute("w3-include-html");
if (file) {
xhttp = new XMLHttpRequest();
xhttp.onreadystatechange = function() {
if (this.readyState == 4) {
if (this.status == 200) {
elmnt.innerHTML = this.responseText;
}
if (this.status == 404) {
elmnt.innerHTML = "Page not found.";
}
elmnt.removeAttribute("w3-include-html");
w3.includeHTML(cb);
}
}
xhttp.open("GET", file, true);
xhttp.send();
return;
}
}
if (cb) cb();
};
w3.getHttpData = function(file, func) {
w3.http(file, function() {
if (this.readyState == 4 && this.status == 200) {
func(this.responseText);
}
});
};
w3.getHttpObject = function(file, func) {
w3.http(file, function() {
if (this.readyState == 4 && this.status == 200) {
func(JSON.parse(this.responseText));
}
});
};
w3.displayHttp = function(id, file) {
w3.http(file, function() {
if (this.readyState == 4 && this.status == 200) {
w3.displayObject(id, JSON.parse(this.responseText));
}
});
};
w3.http = function(target, readyfunc, xml, method) {
var httpObj;
if (!method) {
method = "GET";
}
if (window.XMLHttpRequest) {
httpObj = new XMLHttpRequest();
} else if (window.ActiveXObject) {
httpObj = new ActiveXObject("Microsoft.XMLHTTP");
}
if (httpObj) {
if (readyfunc) {
httpObj.onreadystatechange = readyfunc;
}
httpObj.open(method, target, true);
httpObj.send(xml);
}
};
w3.getElementsByAttribute = function(x, att) {
var arr = [],
arrCount = -1,
i, l, y = x.getElementsByTagName("*"),
z = att.toUpperCase();
l = y.length;
for (i = -1; i < l; i += 1) {
if (i == -1) {
y[i] = x;
}
if (y[i].getAttribute(z) !== null) {
arrCount += 1;
arr[arrCount] = y[i];
}
}
return arr;
};
w3.dataObject = {},
w3.displayObject = function(id, data) {
var htmlObj, htmlTemplate, html, arr = [],
a, l, rowClone, x, j, i, ii, cc, repeat, repeatObj, repeatX = "";
htmlObj = document.getElementById(id);
htmlTemplate = init_template(id, htmlObj);
html = htmlTemplate.cloneNode(true);
arr = w3.getElementsByAttribute(html, "w3-repeat");
l = arr.length;
for (j = (l - 1); j >= 0; j -= 1) {
cc = arr[j].getAttribute("w3-repeat").split(" ");
if (cc.length == 1) {
repeat = cc[0];
} else {
repeatX = cc[0];
repeat = cc[2];
}
arr[j].removeAttribute("w3-repeat");
repeatObj = data[repeat];
if (repeatObj && typeof repeatObj == "object" && repeatObj.length != "undefined") {
i = 0;
for (x in repeatObj) {
i += 1;
rowClone = arr[j];
rowClone = w3_replace_curly(rowClone, "element", repeatX, repeatObj[x]);
a = rowClone.attributes;
for (ii = 0; ii < a.length; ii += 1) {
a[ii].value = w3_replace_curly(a[ii], "attribute", repeatX, repeatObj[x]).value;
}
(i === repeatObj.length) ? arr[j].parentNode.replaceChild(rowClone, arr[j]): arr[j].parentNode.insertBefore(rowClone, arr[j]);
}
} else {
console.log("w3-repeat must be an array. " + repeat + " is not an array.");
continue;
}
}
html = w3_replace_curly(html, "element");
htmlObj.parentNode.replaceChild(html, htmlObj);
function init_template(id, obj) {
var template;
template = obj.cloneNode(true);
if (w3.dataObject.hasOwnProperty(id)) {
return w3.dataObject[id];
}
w3.dataObject[id] = template;
return template;
}
function w3_replace_curly(elmnt, typ, repeatX, x) {
var value, rowClone, pos1, pos2, originalHTML, lookFor, lookForARR = [],
i, cc, r;
rowClone = elmnt.cloneNode(true);
pos1 = 0;
while (pos1 > -1) {
originalHTML = (typ == "attribute") ? rowClone.value : rowClone.innerHTML;
pos1 = originalHTML.indexOf("{{", pos1);
if (pos1 === -1) {
break;
}
pos2 = originalHTML.indexOf("}}", pos1 + 1);
lookFor = originalHTML.substring(pos1 + 2, pos2);
lookForARR = lookFor.split("||");
value = undefined;
for (i = 0; i < lookForARR.length; i += 1) {
lookForARR[i] = lookForARR[i].replace(/^\s+|\s+$/gm, ''); //trim
if (x) {
value = x[lookForARR[i]];
}
if (value == undefined && data) {
value = data[lookForARR[i]];
}
if (value == undefined) {
cc = lookForARR[i].split(".");
if (cc[0] == repeatX) {
value = x[cc[1]];
}
}
if (value == undefined) {
if (lookForARR[i] == repeatX) {
value = x;
}
}
if (value == undefined) {
if (lookForARR[i].substr(0, 1) == '"') {
value = lookForARR[i].replace(/"/g, "");
} else if (lookForARR[i].substr(0, 1) == "'") {
value = lookForARR[i].replace(/'/g, "");
}
}
if (value != undefined) {
break;
}
}
if (value != undefined) {
r = "{{" + lookFor + "}}";
if (typ == "attribute") {
rowClone.value = rowClone.value.replace(r, value);
} else {
w3_replace_html(rowClone, r, value);
}
}
pos1 = pos1 + 1;
}
return rowClone;
}
function w3_replace_html(a, r, result) {
var b, l, i, a, x, j;
if (a.hasAttributes()) {
b = a.attributes;
l = b.length;
for (i = 0; i < l; i += 1) {
if (b[i].value.indexOf(r) > -1) {
b[i].value = b[i].value.replace(r, result);
}
}
}
x = a.getElementsByTagName("*");
l = x.length;
a.innerHTML = a.innerHTML.replace(r, result);
}
};
</script>
<!-- END W3 --> <!--back to top button-->
<button onclick="topFunction()" id="myBtn" title="Go to top"><i class="fa fa-arrow-up"></i></button>
<script>
// When the user scrolls down 20px from the top of the document, show the button
window.onscroll = function() {
scrollFunction()
};
function scrollFunction() {
if (document.body.scrollTop > 300 || document.documentElement.scrollTop > 300) {
document.getElementById("myBtn").style.display = "block";
} else {
document.getElementById("myBtn").style.display = "none";
}
}
// When the user clicks on the button, scroll to the top of the document
function topFunction() {
document.body.scrollTop = 0;
document.documentElement.scrollTop = 0;
}
</script>
<!--END back to top button--><!--scripts for accordion-->
<script type="text/javascript">
// setup the focus for the search box
$('.search-icon').click(function(e) {
//e.preventDefault();
setTimeout(function() {
$('.form-control.text-search').focus();
}, 0);
});
// get the url parameter and auto open some panels and set scroll
var openTab = getParameterByName("ot", window.location.href);
if (openTab) {
var link = $("a[href=#" + openTab + "]");
if (link) {
$(link).trigger("click");
var linkOffset = $(link).offset();
$('body, html').animate({
scrollTop: linkOffset.top - 10
}, 'slow');
}
}
function getParameterByName(name, url) {
if (!url) url = window.location.href;
name = name.replace(/[\[\]]/g, "\\$&");
var regex = new RegExp("[?&]" + name + "(=([^&#]*)|&|#|$)"),
results = regex.exec(url);
if (!results) return null;
if (!results[2]) return '';
return decodeURIComponent(results[2].replace(/\+/g, " "));
}
</script>
<script type="text/javascript">
//<![CDATA[
var callBackFrameUrl = '/WebResource.axd?d=beToSAE3vdsL1QUQUxjWda2wiZP26OSkEC_ZBsxOP7ta8BTkfLvlO9Ei6U8Tj-QjEaV5_TRcDx_2tH6esTVbsA2&t=638393249798026697';
WebForm_InitCallback();
theForm.oldSubmit = theForm.submit;
theForm.submit = WebForm_SaveScrollPositionSubmit;
theForm.oldOnSubmit = theForm.onsubmit;
theForm.onsubmit = WebForm_SaveScrollPositionOnSubmit;
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</form>Text Content
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