www.broadband-feedback.com
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212.67.214.113
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URL:
https://www.broadband-feedback.com/
Submission: On January 19 via automatic, source certstream-suspicious — Scanned from GB
Submission: On January 19 via automatic, source certstream-suspicious — Scanned from GB
Form analysis 1 forms found in the DOM
POST ./
<form method="post" action="./" id="surveyform">
<input type="hidden" name="speed" id="speed" value="">
<input type="hidden" name="scenario" id="scenario" value="">
<input type="hidden" name="asubmit" value="true">
<fieldset data-page="1" class="permanent">
<legend>1</legend>
<h3>Let's begin...</h3>
<div class="row">
<label>Please enter your postcode and select your property from the dropdown list:</label>
<div class="container split-2">
<input type="text" name="postcode" id="postcode" value="" placeholder="Enter your postcode">
<select name="address" id="address">
<option value="">Enter a postcode first...</option>
</select>
</div>
<div class="container addressmanualrow" style="display:none;">
<input type="text" name="address_manual" id="address_manual" value="" placeholder="Enter your address here">
</div>
</div>
<div class="row">
<label>Are you responding as a resident or owner/employee of a business?</label>
<select name="type" id="type">
<option value=""> </option>
<option value="resident">Resident</option>
<option value="business">Business</option>
</select>
</div>
</fieldset>
<fieldset data-page="2">
<legend>2</legend>
<h3>Please tell us about the occupants in your household</h3>
<div class="person-row">
<div class="row">
<strong>Occupant <span class="occupantnumber">1</span></strong>
</div>
<div class="row items-3">
<div class="item">
<label>Age</label>
<select name="answers[2][age][]">
<option value=""> </option>
<option value="<18 years old"><18 years old</option>
<option value="18-24 years old">18-24 years old</option>
<option value="25-34 years old">25-34 years old</option>
<option value="35-44 years old">35-44 years old</option>
<option value="45-54 years old">45-54 years old</option>
<option value="55-64 years old">55-64 years old</option>
<option value="65-74 years old">65-74 years old</option>
<option value=">74 years old">>74 years old</option>
</select>
</div>
<div class="item">
<label>Gender</label>
<select name="answers[2][gender][]">
<option value=""> </option>
<option value="Male">Male</option>
<option value="Female">Female</option>
</select>
</div>
<div class="item item-notfirst">
<button type="button" class="button removepersonrow-button">Remove this person</button>
</div>
<div class="clearfix"></div>
<div class="item">
<label>Which employment situation best describes this occupant?</label>
<select name="answers[2][employment][]" class="otherpossible">
<option value=""> </option>
<option value="Work full time for employer">Work full time for employer</option>
<option value="Work part time for employer">Work part time for employer</option>
<option value="Agency staff">Agency staff</option>
<option value="Unemployed">Unemployed</option>
<option value="Business owner">Business owner</option>
<option value="Self-employed/contractor">Self-employed/contractor</option>
<option value="Student FE/HE">Student FE/HE</option>
<option value="School age">School age</option>
<option value="Other...">Other...</option>
</select>
<input type="text" class="otherfield" name="answers[2][employment_other]" value="" placeholder="If other, please state...">
</div>
<div class="item">
<label>What is the highest level of education of this occupant?</label>
<select name="answers[2][education][]" class="otherpossible">
<option value=""> </option>
<option value="Primary School">Primary School</option>
<option value="Secondary School">Secondary School</option>
<option value="Sixth form/college">Sixth form/college</option>
<option value="University (undergraduate degree)">University (undergraduate degree)</option>
<option value="University (postgraduate degree)">University (postgraduate degree)</option>
<option value="Other...">Other...</option>
</select>
<input type="text" class="otherfield" name="answers[2][education_other]" value="" placeholder="If other, please state...">
</div>
<div class="item">
<label>How would you rate the IT competence of this occupant?</label>
<select name="answers[2][it][]">
<option value=""> </option>
<option value="Highly competent in all aspects of ICT (Information & Communication Technology)">Highly competent in all aspects of ICT (Information & Communication Technology)</option>
<option value="Competent in most aspects of ICT">Competent in most aspects of ICT</option>
<option value="Competent in some aspects of ICT">Competent in some aspects of ICT</option>
<option value="Not at all competent in ICT">Not at all competent in ICT</option>
</select>
</div>
<div class="clearfix"></div>
<div class="item"> </div>
<div class="item"> </div>
<div class="item">
<label><input type="checkbox" class="show-more-person-qs"> If you'd be happy to tell us a bit more about this subject tick here</label>
</div>
<div class="more-person-qs">
<div class="clearfix"></div>
<div class="item">
<label>This person could use a search engine to look for information online</label>
<select name="answers[2][search][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could download/save a photo they found online</label>
<select name="answers[2][photos][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could find a website they have visited before</label>
<select name="answers[2][websites][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="clearfix"></div>
<div class="item">
<label>This person could send a personal message to another person via email or online messaging service</label>
<select name="answers[2][messages][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could carefully make comments and share information online</label>
<select name="answers[2][comments][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could buy items or services from a website</label>
<select name="answers[2][buying][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="clearfix"></div>
<div class="item">
<label>This person could buy and install apps on a device</label>
<select name="answers[2][apps][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could solve a problem they have with a device or digital service using online help</label>
<select name="answers[2][age_problems][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could verify sources of information they found online</label>
<select name="answers[2][sources][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="clearfix"></div>
<div class="item">
<label>This person could complete online application forms which include personal details</label>
<select name="answers[2][forms][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
<div class="item">
<label>This person could create something new from existing online images, music or video</label>
<select name="answers[2][create][]">
<option value=""> </option>
<option value="No idea">No idea</option>
<option value="If they were asked">If they were asked</option>
<option value="Couldn't do this">Couldn't do this</option>
<option value="Have done in last 3 months">Have done in last 3 months</option>
<option value="Haven't done in last 3 months">Haven't done in last 3 months</option>
</select>
</div>
</div>
</div>
</div>
<div class="row personrow-buttonrow">
<button type="button" class="button addpersonrow-button">Add another person</button>
</div>
</fieldset>
<fieldset data-page="3">
<legend>3</legend>
<h3>About your business</h3>
<div class="row">
<label>Please select the sector within which your business best fits</label>
<select name="answers[3][sector]" class="otherpossible">
<option value=""> </option>
<option value="Oil and Gas">Oil and Gas</option>
<option value="Wholesale or retail">Wholesale or retail</option>
<option value="Agriculture, forestry and fishing">Agriculture, forestry and fishing</option>
<option value="Renewable energy">Renewable energy</option>
<option value="Production/manufacturing">Production/manufacturing</option>
<option value="Automotive">Automotive</option>
<option value="Bio Medical">Bio Medical</option>
<option value="Construction">Construction</option>
<option value="Distribution/Transport">Distribution/Transport</option>
<option value="Tourism and accommodation">Tourism and accommodation</option>
<option value="Food and drink">Food and drink</option>
<option value="Information and communication">Information and communication</option>
<option value="Financial and insurance activities">Financial and insurance activities</option>
<option value="Real estate services">Real estate services</option>
<option value="Business service activities">Business service activities</option>
<option value="Public administration/education/health">Public administration/education/health</option>
<option value="Other service and household activities">Other service and household activities</option>
<option value="Creative industries and household activities">Creative industries and household activities</option>
<option value="Green and environmental technologies">Green and environmental technologies</option>
<option value="Security and defence">Security and defence</option>
<option value="Other...">Other...</option>
</select>
<input type="text" class="otherfield" name="answers[3][sector_other]" value="" placeholder="If other, please state...">
</div>
<div class="row">
<label>Please select from the dropdown list, the option that best describes your role in the business</label>
<select name="answers[3][role]" class="otherpossible">
<option value=""> </option>
<option value="Owner">Owner</option>
<option value="Managing director">Managing director</option>
<option value="Director">Director</option>
<option value="Senior manager">Senior manager</option>
<option value="IT manager">IT manager</option>
<option value="Middle manager">Middle manager</option>
<option value="Supervisor">Supervisor</option>
<option value="Administrator/PA">Administrator/PA</option>
<option value="Other...">Other...</option>
</select>
<input type="text" class="otherfield" name="answers[3][role_other]" value="" placeholder="If other, please state...">
</div>
<div class="row">
<label>Please indicate the number of Full Time Equivalent employees currently employed by the business. ie. 2 part time posts would be equal to 1 FTE.</label>
<input type="text" name="answers[3][employees]" value="" placeholder="">
</div>
<div class="row">
<label>Please indicate what the business' turnover was last year?</label>
<select name="answers[3][turnover]">
<option value=""> </option>
<option value="<£10,000"><£10,000</option>
<option value="£10,000 - £25,000">£10,000 - £25,000</option>
<option value="£25,001 - £50,000">£25,001 - £50,000</option>
<option value="£50,001 - £100,000">£50,001 - £100,000</option>
<option value="£100,001 - £250,000">£100,001 - £250,000</option>
<option value="£250,001 - £500,000">£250,001 - £500,000</option>
<option value="£500,001 - £1,000,000">£500,001 - £1,000,000</option>
<option value="£1,000,001 - £2,000,000">£1,000,001 - £2,000,000</option>
<option value="£2,000,001 - £5,000,000">£2,000,001 - £5,000,000</option>
<option value="£5,000,001 - £10,000,000">£5,000,001 - £10,000,000</option>
<option value="£10,000,001 - £25,000,000">£10,000,001 - £25,000,000</option>
<option value=">£25,000,000">>£25,000,000</option>
<option value="I don't know">I don't know</option>
</select>
</div>
</fieldset>
<fieldset data-page="4" class="notitle">
<legend>4</legend>
<div class="row">
<label>We would like to know whether you are able to access fibre broadband and/or what speeds we believe you can get. Based on your address, we can let you know what is available to you. Please select No in this box if you would prefer not to
have this information during the survey.</label>
<select name="answers[4]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
</div>
</fieldset>
<fieldset data-page="4a" class="notitle">
<legend>4a</legend>
<div class="row">
<label>Our records indicate that your premise is now able to access fibre broadband. Were you aware?</label>
<select name="answers[4a]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
</div>
</fieldset>
<fieldset data-page="5" class="notitle">
<legend>5</legend>
<div class="row">
<label>Have you ordered a Fibre service?</label>
<select name="answers[5]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
</div>
</fieldset>
<fieldset data-page="6" class="notitle">
<legend>6</legend>
<div class="row">
<label>Now you know, do you intend to order a Fibre service?</label>
<select name="answers[6]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
</div>
</fieldset>
<fieldset data-page="7">
<legend>7</legend>
<h3>Our records indicate that your premise is capable of 30Mbps or above</h3>
<div class="row">
<label>Does this tally with your experience?</label>
<select name="answers[7]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
</div>
</fieldset>
<fieldset data-page="7a">
<legend>7a</legend>
<h3>Please use <a href="http://www.thinkbroadband.com/speedtest.html" target="_blank">www.thinkbroadband.com/speedtest.html</a> to calculate your speed for you.</h3>
<div class="row">
<label>Download speed</label>
<input type="text" name="answers[7a][download]" value="" placeholder="">
</div>
<div class="row">
<label>Upload speed</label>
<input type="text" name="answers[7a][upload]" value="" placeholder="">
</div>
</fieldset>
<fieldset data-page="8" class="notitle">
<legend>8</legend>
<div class="row">
<label>How do you currently connect to the internet?</label>
<select name="answers[8][answer]" class="otherpossible">
<option value=""> </option>
<option value="Fibre broadband (to the cabinet or to the premise)">Fibre broadband (to the cabinet or to the premise)</option>
<option value="Copper ADSL connection (phone line)">Copper ADSL connection (phone line)</option>
<option value="Leased line">Leased line</option>
<option value="EFM">EFM</option>
<option value="Bonded copper">Bonded copper</option>
<option value="Satellite">Satellite</option>
<option value="Wireless">Wireless</option>
<option value="Mobile broadband via a portable device using mobile phone network (3G/4G)">Mobile broadband via a portable device using mobile phone network (3G/4G)</option>
<option value="Don't know">Don't know</option>
<option value="Other(s)">Other(s)</option>
</select>
<input type="text" class="otherfield" name="answers[8][answer_other]" value="" placeholder="If other, please state...">
</div>
<div class="row">
<label>Why have you not upgraded or would you not upgrade your broadband to a fibre connection? (please tick all that apply)</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Not available to me"> Not available to me</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Didn't know it was available to me"> Didn't know it was available to me</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Our ISP says it's not available"> Our ISP says it's not available</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Current service is adequate"> Current service is adequate</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Don't understand the benefits of fibre broadband"> Don't understand the benefits of fibre broadband</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Cost is too high"> Cost is too high</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="I have found an alternative solution"> I have found an alternative solution</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Unhappy with current provider/dispute"> Unhappy with current provider/dispute</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Central decision"> Central decision</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="I have tried to upgrade but I've been quoted for excessive construction costs"> I have tried to upgrade but I've been quoted for excessive construction costs</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Locked into an existing contract"> Locked into an existing contract</label>
<label><input type="checkbox" name="answers[8][whynot][]" value="Other"> Other...</label>
</div>
<div class="row">
<label>To what extent are you likely to upgrade to fibre broadband in the future?</label>
<select name="answers[8][likelihood]">
<option value=""> </option>
<option value="Very likely">Very likely</option>
<option value="Likely">Likely</option>
<option value="Unsure">Unsure</option>
<option value="Unlikely">Unlikely</option>
<option value="Very unlikely">Very unlikely</option>
</select>
</div>
<div class="row">
<label>With regard to upgrading to a fibre connection in the future. Providing that a fibre connection is/would be available to you, please select all that apply to you</label>
<label><input type="checkbox" name="answers[8][ifwhen][]" value="I would upgrade if it was cheaper to do so"> I would upgrade if it was cheaper to do so</label>
<label><input type="checkbox" name="answers[8][ifwhen][]" value="I would upgrade if I had training in how best to make use of faster speeds"> I would upgrade if I had training in how best to make use of faster speeds</label>
<label><input type="checkbox" name="answers[8][ifwhen][]" value="I would upgrade if I were investing in new equipment or software"> I would upgrade if I were investing in new equipment or software</label>
<label><input type="checkbox" name="answers[8][ifwhen][]" value="I would upgrade if I could see a considerable benefit to my business"> I would upgrade if I could see a considerable benefit to my business</label>
<label><input type="checkbox" name="answers[8][ifwhen][]" value="I will never upgrade"> I will never upgrade</label>
</div>
<div class="row">
<label>How do you currently connect to the internet?</label>
<select name="answers[8][answer]" class="otherpossible">
<option value=""> </option>
<option value="Fibre broadband (to the cabinet or to the premise)">Fibre broadband (to the cabinet or to the premise)</option>
<option value="Copper ADSL connection (phone line)">Copper ADSL connection (phone line)</option>
<option value="Leased line">Leased line</option>
<option value="EFM">EFM</option>
<option value="Bonded copper">Bonded copper</option>
<option value="Satellite">Satellite</option>
<option value="Wireless">Wireless</option>
<option value="Mobile broadband via a portable device using mobile phone network (3G/4G)">Mobile broadband via a portable device using mobile phone network (3G/4G)</option>
<option value="Don't know">Don't know</option>
<option value="Other(s)">Other(s)</option>
</select>
<input type="text" class="otherfield" name="answers[8][answer_other]" value="" placeholder="If other, please state...">
</div>
</fieldset>
<fieldset data-page="8a">
<legend>8a</legend>
<!--
<div class="row">
<label>Why have you not upgraded or would you not upgrade your broadband to a fibre connection? (please tick all that apply)</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Not available to me"> Not available to me</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Didn't know it was available to me"> Didn't know it was available to me</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Our ISP says it's not available"> Our ISP says it's not available</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Current service is adequate"> Current service is adequate</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Don't understand the benefits of fibre broadband"> Don't understand the benefits of fibre broadband</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Cost is too high"> Cost is too high</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="I have found an alternative solution"> I have found an alternative solution</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Unhappy with current provider/dispute"> Unhappy with current provider/dispute</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Central decision"> Central decision</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="I have tried to upgrade but I've been quoted for excessive construction costs"> I have tried to upgrade but I've been quoted for excessive construction costs</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Locked into an existing contract"> Locked into an existing contract</label>
<label><input type="checkbox" name="answers[8a][whynot][]" value="Other"> Other...</label>
</div>
<div class="row">
<label>To what extent are you likely to upgrade to fibre broadband in the future?</label>
<select name="answers[8a][likelihood]">
<option value=""> </option>
<option value="Very likely">Very likely</option>
<option value="Likely">Likely</option>
<option value="Unsure">Unsure</option>
<option value="Unlikely">Unlikely</option>
<option value="Very unlikely">Very unlikely</option>
</select>
</div>
<div class="row">
<label>With regard to upgrading to a fibre connection in the future. Providing that a fibre connection is/would be available to you, please select all that apply to you</label>
<label><input type="checkbox" name="answers[8a][ifwhen][]" value="I would upgrade if it was cheaper to do so"> I would upgrade if it was cheaper to do so</label>
<label><input type="checkbox" name="answers[8a][ifwhen][]" value="I would upgrade if I had training in how best to make use of faster speeds"> I would upgrade if I had training in how best to make use of faster speeds</label>
<label><input type="checkbox" name="answers[8a][ifwhen][]" value="I would upgrade if I were investing in new equipment or software"> I would upgrade if I were investing in new equipment or software</label>
<label><input type="checkbox" name="answers[8a][ifwhen][]" value="I would upgrade if I could see a considerable benefit to my family"> I would upgrade if I could see a considerable benefit to my family</label>
<label><input type="checkbox" name="answers[8a][ifwhen][]" value="I will never upgrade"> I will never upgrade</label>
</div>
-->
<div class="row">
<label>How do you currently connect to the internet?</label>
<select name="answers[8a][answer]" class="otherpossible">
<option value=""> </option>
<option value="Fibre broadband (to the cabinet or to the premise)">Fibre broadband (to the cabinet or to the premise)</option>
<option value="Copper ADSL connection (phone line)">Copper ADSL connection (phone line)</option>
<option value="Leased line">Leased line</option>
<option value="EFM">EFM</option>
<option value="Bonded copper">Bonded copper</option>
<option value="Satellite">Satellite</option>
<option value="Wireless">Wireless</option>
<option value="Mobile broadband via a portable device using mobile phone network (3G/4G)">Mobile broadband via a portable device using mobile phone network (3G/4G)</option>
<option value="Don't know">Don't know</option>
<option value="Other(s)">Other(s)</option>
</select>
<input type="text" class="otherfield" name="answers[8a][answer_other]" value="" placeholder="If other, please state...">
</div>
</fieldset>
<fieldset data-page="8b">
<legend>8b</legend>
<div class="row">
<label>If a broadband service of over 30Mbps were available to you would you order a service?</label>
<select name="answers[8b]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
</div>
</fieldset>
<fieldset data-page="9" class="notitle">
<legend>9</legend>
<div class="row">
<label>How reliable is your current internet connection?</label>
<select name="answers[9][reliable]">
<option value=""> </option>
<option value="It fails regularly">It fails regularly</option>
<option value="It fails sometimes">It fails sometimes</option>
<option value="It is generally reliable">It is generally reliable</option>
<option value="It is mostly reliable">It is mostly reliable</option>
<option value="It is always reliable">It is always reliable</option>
</select>
</div>
<div class="row">
<label>To what extent are you happy with your current internet connection?</label>
<select name="answers[9][happy]">
<option value=""> </option>
<option value="Very happy">Very happy</option>
<option value="Happy">Happy</option>
<option value="Neither happy or unhappy">Neither happy or unhappy</option>
<option value="Unhappy">Unhappy</option>
<option value="Very unhappy">Very unhappy</option>
</select>
</div>
</fieldset>
<fieldset data-page="10" class="notitle">
<legend>10</legend>
<div class="row">
<label>How long have you had a fibre broadband connection?</label>
<select name="answers[10][howlong]">
<option value=""> </option>
<option value="< 3 months">< 3 months</option>
<option value="3-6 months">3-6 months</option>
<option value="7-12 months">7-12 months</option>
<option value="13-24 months">13-24 months</option>
<option value="> 24 months">> 24 months</option>
<option value="Don't know">Don't know</option>
</select>
</div>
<div class="row">
<label>What was your motivation for upgrading to fibre broadband? (please tick all that apply)</label>
<label><input type="checkbox" name="answers[10][motive][]" value="Because it was available"> Because it was available</label>
<label><input type="checkbox" name="answers[10][motive][]" value="To gain a more reliable connection"> To gain a more reliable connection</label>
<label><input type="checkbox" name="answers[10][motive][]" value="To improve internet speeds"> To improve internet speeds</label>
<label><input type="checkbox" name="answers[10][motive][]" value="To increase bandwidth"> To increase bandwidth</label>
<label><input type="checkbox" name="answers[10][motive][]" value="To save time"> To save time</label>
<label><input type="checkbox" name="answers[10][motive][]" value="Because the previous connection was inadequate"> Because the previous connection was inadequate</label>
<label><input type="checkbox" name="answers[10][motive][]" value="Part of contract"> Part of contract</label>
</div>
<div class="row">
<label>Are your internet speeds what you expected prior to the purchase of fibre broadband?</label>
<select name="answers[10][speed]">
<option value=""> </option>
<option value="Significantly faster than expected">Significantly faster than expected</option>
<option value="A bit faster than expected">A bit faster than expected</option>
<option value="What I expected them to be">What I expected them to be</option>
<option value="A bit slower than expected">A bit slower than expected</option>
<option value="Significantly slower than expected">Significantly slower than expected</option>
</select>
</div>
</fieldset>
<fieldset data-page="11">
<legend>11</legend>
<h3>Your household and broadband connection</h3>
<div class="row">
<label>What activities do members of your household currently use the internet connection for? (please tick all that apply)</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Browsing the web"> Browsing the web</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Emailing"> Emailing</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Researching goods and services"> Researching goods and services</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Pure research – i.e. family history"> Pure research – i.e. family history</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Buying goods and services to be delivered"> Buying goods and services to be delivered</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Ordering groceries to be delivered"> Ordering groceries to be delivered</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Paying bills or online banking"> Paying bills or online banking</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Working from home"> Working from home</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Running own business from home"> Running own business from home</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Homework (school/university)"> Homework (school/university)</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Studying"> Studying</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Listening to music "> Listening to music </label>
<label><input type="checkbox" name="answers[11][activities][]" value="Transferring large files"> Transferring large files</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Uploading files"> Uploading files</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Downloading files"> Downloading files</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Watching TV or video on demand"> Watching TV or video on demand</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Download/upload music"> Download/upload music</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Download/upload photos"> Download/upload photos</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Gaming"> Gaming</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Skype"> Skype</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Social media "> Social media </label>
<label><input type="checkbox" name="answers[11][activities][]" value="Accessing health services"> Accessing health services</label>
<label><input type="checkbox" name="answers[11][activities][]" value="Remote heating control (home automation)"> Remote heating control (home automation)</label>
</div>
<div class="row">
<label>Please indicate the importance of broadband to your home life and in the future</label>
<select name="answers[11][importance]">
<option value=""> </option>
<option value="Could not be without it">Could not be without it</option>
<option value="Fairly essential">Fairly essential</option>
<option value="Quite important">Quite important</option>
<option value="Not very important">Not very important</option>
<option value="Not at all important">Not at all important</option>
</select>
</div>
</fieldset>
<fieldset data-page="12">
<legend>12</legend>
<h3>Impact of upgrading your home connection to fibre broadband</h3>
<div class="row">
<label>How much time per day (per person) do you estimate fibre connection has saved you?</label>
<select name="answers[12][timeperday]">
<option value=""></option>
<option value="No time">No time</option>
<option value="1-30 minutes">1-30 minutes</option>
<option value="31 minutes – 1 hour">31 minutes – 1 hour</option>
<option value="1-2 hours">1-2 hours</option>
<option value=">2 hours">>2 hours</option>
<option value="Don't know">Don't know</option>
</select>
</div>
<div class="row">
<label>Do you have any other comments relating to time saved due to fibre broadband connection?</label>
<textarea name="answers[12][timesaved]" placeholder=""></textarea>
</div>
<div class="row">
<label>Overall, to what extent do you feel that fibre broadband has allowed you to use ICT differently at home?</label>
<select name="answers[12][ictathome]">
<option value=""></option>
<option value="It has dramatically transformed how I/we can use ICT">It has dramatically transformed how I/we can use ICT</option>
<option value="It has somewhat transformed how I/we can use ICT">It has somewhat transformed how I/we can use ICT</option>
<option value="It has changed how I/we can use ICT">It has changed how I/we can use ICT</option>
<option value="It has not changed how I/we can use ICT">It has not changed how I/we can use ICT</option>
<option value="Don't know">Don't know</option>
</select>
</div>
<div class="row">
<label>Can you provide any details as to how, if at all, how fibre broadband has allowed you or your household to use ICT differently?</label>
<textarea name="answers[12][use]" placeholder=""></textarea>
</div>
</fieldset>
<fieldset data-page="13">
<legend>13</legend>
<h3>The business broadband connection...</h3>
<div class="row">
<label>What activities does the business currently use its internet connection for? (please tick all that apply)</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Browsing the web"> Browsing the web</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Emailing"> Emailing</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Creating/managing own website"> Creating/managing own website</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Using social media"> Using social media</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Sharing information/presentations"> Sharing information/presentations</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Transferring large files"> Transferring large files</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Uploading files"> Uploading files</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Downloading files"> Downloading files</label>
<label><input type="checkbox" name="answers[13][activities][]" value="E-business activities (electronic billing)"> E-business activities (electronic billing)</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Using Skype"> Using Skype</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Using video conferencing"> Using video conferencing</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Virtual Private Network"> Virtual Private Network</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Remote access"> Remote access</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Office connectivity"> Office connectivity</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Database management"> Database management</label>
<label><input type="checkbox" name="answers[13][activities][]" value="Creating websites for others"> Creating websites for others</label>
</div>
<div class="row">
<label>What functions does the business website serve? (please tick all that apply)</label>
<label><input type="checkbox" name="answers[13][functions][]" value="We do not have a website" class="otherpossible"> We do not have a website</label>
<label><input type="checkbox" name="answers[13][functions][]" value="General information" class="otherpossible"> General information</label>
<label><input type="checkbox" name="answers[13][functions][]" value="Sales" class="otherpossible"> Sales</label>
<label><input type="checkbox" name="answers[13][functions][]" value="Advertisement" class="otherpossible"> Advertisement</label>
<label><input type="checkbox" name="answers[13][functions][]" value="Bookings" class="otherpossible"> Bookings</label>
<label><input type="checkbox" name="answers[13][functions][]" value="Online shop" class="otherpossible"> Online shop</label>
<label><input type="checkbox" name="answers[13][functions][]" value="Other..." class="otherpossible"> Other...</label>
<input type="text" class="otherfield" name="answers[13][answer_other]" value="" placeholder="If other, please state...">
</div>
<div class="row">
<label>How active, if at all, is the business on social media channels?</label>
<div> Twitter: <select name="answers[13][Twitter]">
<option value=""> </option>
<option value="Use daily">Use daily</option>
<option value="Use weekly">Use weekly</option>
<option value="Use monthly">Use monthly</option>
<option value="Use occassionally">Use occassionally</option>
<option value="Do not use at all">Do not use at all</option>
</select>
</div>
<div> Facebook: <select name="answers[13][Facebook]">
<option value=""> </option>
<option value="Use daily">Use daily</option>
<option value="Use weekly">Use weekly</option>
<option value="Use monthly">Use monthly</option>
<option value="Use occassionally">Use occassionally</option>
<option value="Do not use at all">Do not use at all</option>
</select>
</div>
<div> LinkedIn: <select name="answers[13][LinkedIn]">
<option value=""> </option>
<option value="Use daily">Use daily</option>
<option value="Use weekly">Use weekly</option>
<option value="Use monthly">Use monthly</option>
<option value="Use occassionally">Use occassionally</option>
<option value="Do not use at all">Do not use at all</option>
</select>
</div>
<div> YouTube/Vimeo: <select name="answers[13][YouTube/Vimeo]">
<option value=""> </option>
<option value="Use daily">Use daily</option>
<option value="Use weekly">Use weekly</option>
<option value="Use monthly">Use monthly</option>
<option value="Use occassionally">Use occassionally</option>
<option value="Do not use at all">Do not use at all</option>
</select>
</div>
<div> Pinterest: <select name="answers[13][Pinterest]">
<option value=""> </option>
<option value="Use daily">Use daily</option>
<option value="Use weekly">Use weekly</option>
<option value="Use monthly">Use monthly</option>
<option value="Use occassionally">Use occassionally</option>
<option value="Do not use at all">Do not use at all</option>
</select>
</div>
<div> Instagram: <select name="answers[13][Instagram]">
<option value=""> </option>
<option value="Use daily">Use daily</option>
<option value="Use weekly">Use weekly</option>
<option value="Use monthly">Use monthly</option>
<option value="Use occassionally">Use occassionally</option>
<option value="Do not use at all">Do not use at all</option>
</select>
</div>
</div>
<div class="row">
<label>How does the business currently manage its ICT?</label>
<select name="answers[13][manage]" class="otherpossible">
<option value=""> </option>
<option value="I manage it myself">I manage it myself</option>
<option value="The business owner manages it">The business owner manages it</option>
<option value="We have a dedicated ICT manager/department">We have a dedicated ICT manager/department</option>
<option value="It is a small part of one of our employees' role">It is a small part of one of our employees' role</option>
<option value="We out-source its management to an external organisation/ad-hoc arrangement">We out-source its management to an external organisation/ad-hoc arrangement</option>
<option value="Other">Other</option>
</select>
<input type="text" class="otherfield" name="answers[13][manage_other]" value="" placeholder="If other, please state...">
</div>
<div class="row">
<label>Please indicate the importance of broadband to your business:</label>
<select name="answers[13][importance]">
<option value=""> </option>
<option value="Absolutely essential">Absolutely essential</option>
<option value="Fairly essentialy">Fairly essentialy</option>
<option value="Quite important">Quite important</option>
<option value="Not very important">Not very important</option>
<option value="Not at all important">Not at all important</option>
</select>
</div>
</fieldset>
<fieldset data-page="14">
<legend>14</legend>
<h3>Impact of fibre broadband on your business</h3>
<div class="row">
<label>How much time per day (per person) do you estimate fibre connection has saved you?</label>
<select name="answers[14][time]">
<option value=""> </option>
<option value="No time">No time</option>
<option value="1-30 minutes">1-30 minutes</option>
<option value="31 minutes - 1 hour">31 minutes - 1 hour</option>
<option value="1-2 hours">1-2 hours</option>
<option value=">2 hours">>2 hours</option>
<option value="Don't know">Don't know</option>
</select>
</div>
<div class="row">
<label>Do you have any other comments relating to time saved due to fibre broadband connection?</label>
<textarea name="answers[14][timecomments]"></textarea>
</div>
<div class="row">
<label>How much money do you think fibre broadband has saved your business per year?</label>
<select name="answers[14][saved]">
<option value=""> </option>
<option value="Nothing">Nothing</option>
<option value="£1-£500">£1-£500</option>
<option value="£500 - £1000">£500 - £1000</option>
<option value="£1000 - £2000">£1000 - £2000</option>
<option value="£2000 - £5000">£2000 - £5000</option>
<option value="£5000 - £10,000">£5000 - £10,000</option>
<option value="> £10,000">> £10,000</option>
<option value="Had it for less than 1 year">Had it for less than 1 year</option>
<option value="Don't know">Don't know</option>
</select>
</div>
<div class="row">
<label>Do you have any other comments relating to money saved due to fibre connection?</label>
<textarea name="answers[14][savedcomments]"></textarea>
</div>
<div class="row">
<label>How much money do you think fibre broadband has generated for your business per year?</label>
<select name="answers[14][generated]">
<option value=""> </option>
<option value="Nothing">Nothing</option>
<option value="£1-£500">£1-£500</option>
<option value="£500 - £1000">£500 - £1000</option>
<option value="£1000 - £2000">£1000 - £2000</option>
<option value="£2000 - £5000">£2000 - £5000</option>
<option value="£5000 - £10,000">£5000 - £10,000</option>
<option value="> £10,000">> £10,000</option>
<option value="Had it for less than 1 year">Had it for less than 1 year</option>
<option value="Don't know">Don't know</option>
</select>
</div>
<div class="row">
<label>Do you have any other comments relating to money saved due to fibre connection?</label>
<textarea name="answers[14][moneycomments]"></textarea>
</div>
<div class="row">
<label>Has fibre broadband connection led to the creation of new jobs within the business?</label>
<select name="answers[14][newjobs]">
<option value=""> </option>
<option value="Yes">Yes</option>
<option value="No">No</option>
<option value="Difficult to tell/attribute">Difficult to tell/attribute</option>
</select>
</div>
<div class="row">
<label>Do you have any other comments relating to jobs created due to fibre broadband connection?</label>
<textarea name="answers[14][newjobscomments]"></textarea>
</div>
<div class="row">
<label>Overall, to what extent do you feel that fibre broadband has allowed the business to work in different ways?</label>
<select name="answers[14][different]">
<option value=""> </option>
<option value="It has dramatically transformed the business">It has dramatically transformed the business</option>
<option value="It has somewhat transformed the business">It has somewhat transformed the business</option>
<option value="It has changed the business a little">It has changed the business a little</option>
<option value="It has not changed the business at all">It has not changed the business at all</option>
<option value="Don't know ">Don't know </option>
</select>
</div>
<div class="row">
<label>Can you provide any detail as to how, if at all, the business activities have changed since upgrading to fibre broadband?</label>
<textarea name="answers[14][changed]"></textarea>
</div>
<div class="row">
<label>How has home working changed within your business since upgrading to fibre broadband?</label>
<select name="answers[14][homechanged]">
<option value=""> </option>
<option value="Significantly fewer people work from home">Significantly fewer people work from home</option>
<option value="Fewer people work from home">Fewer people work from home</option>
<option value="Nothing has changed">Nothing has changed</option>
<option value="More people work from home">More people work from home</option>
<option value="Significantly more people work from home">Significantly more people work from home</option>
<option value="Not applicable">Not applicable</option>
</select>
</div>
<div class="row">
<label>Do you have any other comments relating to changes in home-working due to fibre broadband connection?</label>
<textarea name="answers[14][homecomments]"></textarea>
</div>
</fieldset>
<fieldset data-page="14b">
<legend>14b</legend>
<h3>Please indicate the extent to which the following programmes have improved your ability to maximise the potential of ICT</h3>
<div class="row">
<div> Faster business: <select name="answers[14b][Faster business]">
<option value=""> </option>
<option value="Not aware of it">Not aware of it</option>
<option value="Not interested">Not interested</option>
<option value="Not yet participated">Not yet participated</option>
<option value="(1) Did nothing to improve ability">(1) Did nothing to improve ability</option>
<option value="(2) Helped us consider how we might use IT better">(2) Helped us consider how we might use IT better</option>
<option value="(3) Marginally improved our use of IT">(3) Marginally improved our use of IT</option>
<option value="(4) Improved our exploitation of IT">(4) Improved our exploitation of IT</option>
<option value="(5) Significantly improved our exploitation of IT">(5) Significantly improved our exploitation of IT</option>
</select>
</div>
<div> CREATE: <select name="answers[14b][CREATE]">
<option value=""> </option>
<option value="Not aware of it">Not aware of it</option>
<option value="Not interested">Not interested</option>
<option value="Not yet participated">Not yet participated</option>
<option value="(1) Did nothing to improve ability">(1) Did nothing to improve ability</option>
<option value="(2) Helped us consider how we might use IT better">(2) Helped us consider how we might use IT better</option>
<option value="(3) Marginally improved our use of IT">(3) Marginally improved our use of IT</option>
<option value="(4) Improved our exploitation of IT">(4) Improved our exploitation of IT</option>
<option value="(5) Significantly improved our exploitation of IT">(5) Significantly improved our exploitation of IT</option>
</select>
</div>
<div> Superfast Business Gloucestershire: <select name="answers[14b][Superfast Business Gloucestershire]">
<option value=""> </option>
<option value="Not aware of it">Not aware of it</option>
<option value="Not interested">Not interested</option>
<option value="Not yet participated">Not yet participated</option>
<option value="(1) Did nothing to improve ability">(1) Did nothing to improve ability</option>
<option value="(2) Helped us consider how we might use IT better">(2) Helped us consider how we might use IT better</option>
<option value="(3) Marginally improved our use of IT">(3) Marginally improved our use of IT</option>
<option value="(4) Improved our exploitation of IT">(4) Improved our exploitation of IT</option>
<option value="(5) Significantly improved our exploitation of IT">(5) Significantly improved our exploitation of IT</option>
</select>
</div>
<div> Faster Women: <select name="answers[14b][Faster Women]">
<option value=""> </option>
<option value="Not aware of it">Not aware of it</option>
<option value="Not interested">Not interested</option>
<option value="Not yet participated">Not yet participated</option>
<option value="(1) Did nothing to improve ability">(1) Did nothing to improve ability</option>
<option value="(2) Helped us consider how we might use IT better">(2) Helped us consider how we might use IT better</option>
<option value="(3) Marginally improved our use of IT">(3) Marginally improved our use of IT</option>
<option value="(4) Improved our exploitation of IT">(4) Improved our exploitation of IT</option>
<option value="(5) Significantly improved our exploitation of IT">(5) Significantly improved our exploitation of IT</option>
</select>
</div>
<div> Faster Farmers: <select name="answers[14b][Faster Farmers]">
<option value=""> </option>
<option value="Not aware of it">Not aware of it</option>
<option value="Not interested">Not interested</option>
<option value="Not yet participated">Not yet participated</option>
<option value="(1) Did nothing to improve ability">(1) Did nothing to improve ability</option>
<option value="(2) Helped us consider how we might use IT better">(2) Helped us consider how we might use IT better</option>
<option value="(3) Marginally improved our use of IT">(3) Marginally improved our use of IT</option>
<option value="(4) Improved our exploitation of IT">(4) Improved our exploitation of IT</option>
<option value="(5) Significantly improved our exploitation of IT">(5) Significantly improved our exploitation of IT</option>
</select>
</div>
</div>
<div class="row">
<label>Do you have and specific feedback based on your experiences with the above programmes?</label>
<textarea name="answers[14b][comments1]"></textarea>
</div>
<div class="row">
<label>Are there any specific areas of ICT that you feel you are less competent in using?</label>
<textarea name="answers[14b][comments2]"></textarea>
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<label>Would you like to be contacted about free advice and training opportunities for your business?</label>
<textarea name="answers[14b][comments3]"></textarea>
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<legend>Final questions</legend>
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<label>Have you heard of Fastershire (prior to receiving a link to this survey)?</label>
<select name="haveheardoffastershire">
<option value=""></option>
<option value="Yes">Yes</option>
<option value="No">No</option>
<option value="Don't know">Don't know</option>
</select>
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<label>If yes, where have you heard of Fastershire?</label>
<label><input type="checkbox" name="whereheard[]" value="Regularly follow Fastershire's website and/or facebook page"> Regularly follow Fastershire's website and/or facebook page</label>
<label><input type="checkbox" name="whereheard[]" value="Through leaflet/direct mail"> Through leaflet/direct mail</label>
<label><input type="checkbox" name="whereheard[]" value="Through emails"> Through emails</label>
<label><input type="checkbox" name="whereheard[]" value="From Online Advertising"> From Online Advertising</label>
<label><input type="checkbox" name="whereheard[]" value="Through faster business / women"> Through faster business / women</label>
<label><input type="checkbox" name="whereheard[]" value="From my local councillor"> From my local councillor</label>
<label><input type="checkbox" name="whereheard[]" value="Through the press"> Through the press</label>
<label><input type="checkbox" name="whereheard[]" value="From other members of the community"> From other members of the community</label>
<label><input type="checkbox" name="whereheard[]" value="From other businesses"> From other businesses</label>
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<label>Overall, what are your feelings towards Fastershire?</label>
<select name="feelings">
<option value=""></option>
<option value="Extremely positive">Extremely positive</option>
<option value="Positive">Positive</option>
<option value="Neither positive nor negative">Neither positive nor negative</option>
<option value="Negative">Negative</option>
<option value="Extremely negative">Extremely negative</option>
</select>
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<label>Would you be willing to take part in future research concerning this topic?</label>
<select name="futureresearch">
<option value=""></option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
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<label>If yes, please provide us with your name and contact details (email and/or phone number) so somebody from the RAU can get in touch. Your contact details will be kept secure and will not be shared with any other parties or used for any
other purpose.</label>
<textarea name="futureresearch_info"></textarea>
</div>
<div class="row">
<label>Do you have any other comments that you would like to share in relation to broadband and its impact?</label>
<textarea name="comments"></textarea>
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</fieldset>
<fieldset data-page="submit">
<div class="row row-btns">
<button type="submit" class="thesubmitbutton">SUBMIT MY RESPONSES</button>
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<button type="reset" class="resetbutton">Reset</button>
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</div>
</fieldset>
</form>Text Content
THE IMPACT OF BROADBAND IN GLOUCESTERSHIRE AND HEREFORDSHIRE WE ARE KEEN TO UNDERSTAND WHAT DIFFERENCE FASTER BROADBAND HAS MADE OR WOULD MAKE, TO YOUR LIFE, EITHER AT HOME OR AS PART OF YOUR BUSINESS. The survey should take between 5-15 minutes complete and mostly consists of multiple choice questions relating to how you currently use broadband/internet services at home or within your business. There is space at the end to voice any other opinions you may have on the topic, which have not been covered by the questions. We will be using the information you provide to analyse the impact of faster broadband on daily life and business, as well as looking at the current picture of availability. In order to do this effectively we will be asking you to disclose your address. This is for the purpose of data analysis only. Please be assured that your responses will remain completely anonymous and that we will not release the names or addresses of anybody who has taken part, unless permission is given. Thank you very much for your participation. Any other queries about the survey in question, please contact: info@fastershire.com Note for Safari browser users: it has been brought to our attention that there are some issues with completing the survey using Safari browser. We are working to rectify this but in the meantime please use another browser if possible. Apologies for any inconvenience this may cause. 1 LET'S BEGIN... Please enter your postcode and select your property from the dropdown list: Enter a postcode first... Are you responding as a resident or owner/employee of a business? Resident Business 2 PLEASE TELL US ABOUT THE OCCUPANTS IN YOUR HOUSEHOLD Occupant 1 Age <18 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65-74 years old >74 years old Gender Male Female Remove this person Which employment situation best describes this occupant? Work full time for employer Work part time for employer Agency staff Unemployed Business owner Self-employed/contractor Student FE/HE School age Other... What is the highest level of education of this occupant? Primary School Secondary School Sixth form/college University (undergraduate degree) University (postgraduate degree) Other... How would you rate the IT competence of this occupant? Highly competent in all aspects of ICT (Information & Communication Technology) Competent in most aspects of ICT Competent in some aspects of ICT Not at all competent in ICT If you'd be happy to tell us a bit more about this subject tick here This person could use a search engine to look for information online No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could download/save a photo they found online No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could find a website they have visited before No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could send a personal message to another person via email or online messaging service No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could carefully make comments and share information online No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could buy items or services from a website No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could buy and install apps on a device No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could solve a problem they have with a device or digital service using online help No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could verify sources of information they found online No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could complete online application forms which include personal details No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months This person could create something new from existing online images, music or video No idea If they were asked Couldn't do this Have done in last 3 months Haven't done in last 3 months Add another person 3 ABOUT YOUR BUSINESS Please select the sector within which your business best fits Oil and Gas Wholesale or retail Agriculture, forestry and fishing Renewable energy Production/manufacturing Automotive Bio Medical Construction Distribution/Transport Tourism and accommodation Food and drink Information and communication Financial and insurance activities Real estate services Business service activities Public administration/education/health Other service and household activities Creative industries and household activities Green and environmental technologies Security and defence Other... Please select from the dropdown list, the option that best describes your role in the business Owner Managing director Director Senior manager IT manager Middle manager Supervisor Administrator/PA Other... Please indicate the number of Full Time Equivalent employees currently employed by the business. ie. 2 part time posts would be equal to 1 FTE. Please indicate what the business' turnover was last year? <£10,000 £10,000 - £25,000 £25,001 - £50,000 £50,001 - £100,000 £100,001 - £250,000 £250,001 - £500,000 £500,001 - £1,000,000 £1,000,001 - £2,000,000 £2,000,001 - £5,000,000 £5,000,001 - £10,000,000 £10,000,001 - £25,000,000 >£25,000,000 I don't know 4 We would like to know whether you are able to access fibre broadband and/or what speeds we believe you can get. Based on your address, we can let you know what is available to you. Please select No in this box if you would prefer not to have this information during the survey. Yes No 4a Our records indicate that your premise is now able to access fibre broadband. Were you aware? Yes No 5 Have you ordered a Fibre service? Yes No 6 Now you know, do you intend to order a Fibre service? Yes No 7 OUR RECORDS INDICATE THAT YOUR PREMISE IS CAPABLE OF 30MBPS OR ABOVE Does this tally with your experience? Yes No 7a PLEASE USE WWW.THINKBROADBAND.COM/SPEEDTEST.HTML TO CALCULATE YOUR SPEED FOR YOU. Download speed Upload speed 8 How do you currently connect to the internet? Fibre broadband (to the cabinet or to the premise) Copper ADSL connection (phone line) Leased line EFM Bonded copper Satellite Wireless Mobile broadband via a portable device using mobile phone network (3G/4G) Don't know Other(s) Why have you not upgraded or would you not upgrade your broadband to a fibre connection? (please tick all that apply) Not available to me Didn't know it was available to me Our ISP says it's not available Current service is adequate Don't understand the benefits of fibre broadband Cost is too high I have found an alternative solution Unhappy with current provider/dispute Central decision I have tried to upgrade but I've been quoted for excessive construction costs Locked into an existing contract Other... To what extent are you likely to upgrade to fibre broadband in the future? Very likely Likely Unsure Unlikely Very unlikely With regard to upgrading to a fibre connection in the future. Providing that a fibre connection is/would be available to you, please select all that apply to you I would upgrade if it was cheaper to do so I would upgrade if I had training in how best to make use of faster speeds I would upgrade if I were investing in new equipment or software I would upgrade if I could see a considerable benefit to my business I will never upgrade How do you currently connect to the internet? Fibre broadband (to the cabinet or to the premise) Copper ADSL connection (phone line) Leased line EFM Bonded copper Satellite Wireless Mobile broadband via a portable device using mobile phone network (3G/4G) Don't know Other(s) 8a How do you currently connect to the internet? Fibre broadband (to the cabinet or to the premise) Copper ADSL connection (phone line) Leased line EFM Bonded copper Satellite Wireless Mobile broadband via a portable device using mobile phone network (3G/4G) Don't know Other(s) 8b If a broadband service of over 30Mbps were available to you would you order a service? Yes No 9 How reliable is your current internet connection? It fails regularly It fails sometimes It is generally reliable It is mostly reliable It is always reliable To what extent are you happy with your current internet connection? Very happy Happy Neither happy or unhappy Unhappy Very unhappy 10 How long have you had a fibre broadband connection? < 3 months 3-6 months 7-12 months 13-24 months > 24 months Don't know What was your motivation for upgrading to fibre broadband? (please tick all that apply) Because it was available To gain a more reliable connection To improve internet speeds To increase bandwidth To save time Because the previous connection was inadequate Part of contract Are your internet speeds what you expected prior to the purchase of fibre broadband? Significantly faster than expected A bit faster than expected What I expected them to be A bit slower than expected Significantly slower than expected 11 YOUR HOUSEHOLD AND BROADBAND CONNECTION What activities do members of your household currently use the internet connection for? (please tick all that apply) Browsing the web Emailing Researching goods and services Pure research – i.e. family history Buying goods and services to be delivered Ordering groceries to be delivered Paying bills or online banking Working from home Running own business from home Homework (school/university) Studying Listening to music Transferring large files Uploading files Downloading files Watching TV or video on demand Download/upload music Download/upload photos Gaming Skype Social media Accessing health services Remote heating control (home automation) Please indicate the importance of broadband to your home life and in the future Could not be without it Fairly essential Quite important Not very important Not at all important 12 IMPACT OF UPGRADING YOUR HOME CONNECTION TO FIBRE BROADBAND How much time per day (per person) do you estimate fibre connection has saved you? No time 1-30 minutes 31 minutes – 1 hour 1-2 hours >2 hours Don't know Do you have any other comments relating to time saved due to fibre broadband connection? Overall, to what extent do you feel that fibre broadband has allowed you to use ICT differently at home? It has dramatically transformed how I/we can use ICT It has somewhat transformed how I/we can use ICT It has changed how I/we can use ICT It has not changed how I/we can use ICT Don't know Can you provide any details as to how, if at all, how fibre broadband has allowed you or your household to use ICT differently? 13 THE BUSINESS BROADBAND CONNECTION... What activities does the business currently use its internet connection for? (please tick all that apply) Browsing the web Emailing Creating/managing own website Using social media Sharing information/presentations Transferring large files Uploading files Downloading files E-business activities (electronic billing) Using Skype Using video conferencing Virtual Private Network Remote access Office connectivity Database management Creating websites for others What functions does the business website serve? (please tick all that apply) We do not have a website General information Sales Advertisement Bookings Online shop Other... How active, if at all, is the business on social media channels? Twitter: Use daily Use weekly Use monthly Use occassionally Do not use at all Facebook: Use daily Use weekly Use monthly Use occassionally Do not use at all LinkedIn: Use daily Use weekly Use monthly Use occassionally Do not use at all YouTube/Vimeo: Use daily Use weekly Use monthly Use occassionally Do not use at all Pinterest: Use daily Use weekly Use monthly Use occassionally Do not use at all Instagram: Use daily Use weekly Use monthly Use occassionally Do not use at all How does the business currently manage its ICT? I manage it myself The business owner manages it We have a dedicated ICT manager/department It is a small part of one of our employees' role We out-source its management to an external organisation/ad-hoc arrangement Other Please indicate the importance of broadband to your business: Absolutely essential Fairly essentialy Quite important Not very important Not at all important 14 IMPACT OF FIBRE BROADBAND ON YOUR BUSINESS How much time per day (per person) do you estimate fibre connection has saved you? No time 1-30 minutes 31 minutes - 1 hour 1-2 hours >2 hours Don't know Do you have any other comments relating to time saved due to fibre broadband connection? How much money do you think fibre broadband has saved your business per year? Nothing £1-£500 £500 - £1000 £1000 - £2000 £2000 - £5000 £5000 - £10,000 > £10,000 Had it for less than 1 year Don't know Do you have any other comments relating to money saved due to fibre connection? How much money do you think fibre broadband has generated for your business per year? Nothing £1-£500 £500 - £1000 £1000 - £2000 £2000 - £5000 £5000 - £10,000 > £10,000 Had it for less than 1 year Don't know Do you have any other comments relating to money saved due to fibre connection? Has fibre broadband connection led to the creation of new jobs within the business? Yes No Difficult to tell/attribute Do you have any other comments relating to jobs created due to fibre broadband connection? Overall, to what extent do you feel that fibre broadband has allowed the business to work in different ways? It has dramatically transformed the business It has somewhat transformed the business It has changed the business a little It has not changed the business at all Don't know Can you provide any detail as to how, if at all, the business activities have changed since upgrading to fibre broadband? How has home working changed within your business since upgrading to fibre broadband? Significantly fewer people work from home Fewer people work from home Nothing has changed More people work from home Significantly more people work from home Not applicable Do you have any other comments relating to changes in home-working due to fibre broadband connection? 14b PLEASE INDICATE THE EXTENT TO WHICH THE FOLLOWING PROGRAMMES HAVE IMPROVED YOUR ABILITY TO MAXIMISE THE POTENTIAL OF ICT Faster business: Not aware of it Not interested Not yet participated (1) Did nothing to improve ability (2) Helped us consider how we might use IT better (3) Marginally improved our use of IT (4) Improved our exploitation of IT (5) Significantly improved our exploitation of IT CREATE: Not aware of it Not interested Not yet participated (1) Did nothing to improve ability (2) Helped us consider how we might use IT better (3) Marginally improved our use of IT (4) Improved our exploitation of IT (5) Significantly improved our exploitation of IT Superfast Business Gloucestershire: Not aware of it Not interested Not yet participated (1) Did nothing to improve ability (2) Helped us consider how we might use IT better (3) Marginally improved our use of IT (4) Improved our exploitation of IT (5) Significantly improved our exploitation of IT Faster Women: Not aware of it Not interested Not yet participated (1) Did nothing to improve ability (2) Helped us consider how we might use IT better (3) Marginally improved our use of IT (4) Improved our exploitation of IT (5) Significantly improved our exploitation of IT Faster Farmers: Not aware of it Not interested Not yet participated (1) Did nothing to improve ability (2) Helped us consider how we might use IT better (3) Marginally improved our use of IT (4) Improved our exploitation of IT (5) Significantly improved our exploitation of IT Do you have and specific feedback based on your experiences with the above programmes? Are there any specific areas of ICT that you feel you are less competent in using? Would you like to be contacted about free advice and training opportunities for your business? Final questions Have you heard of Fastershire (prior to receiving a link to this survey)? Yes No Don't know If yes, where have you heard of Fastershire? Regularly follow Fastershire's website and/or facebook page Through leaflet/direct mail Through emails From Online Advertising Through faster business / women From my local councillor Through the press From other members of the community From other businesses Overall, what are your feelings towards Fastershire? Extremely positive Positive Neither positive nor negative Negative Extremely negative Would you be willing to take part in future research concerning this topic? Yes No If yes, please provide us with your name and contact details (email and/or phone number) so somebody from the RAU can get in touch. Your contact details will be kept secure and will not be shared with any other parties or used for any other purpose. Do you have any other comments that you would like to share in relation to broadband and its impact? SUBMIT MY RESPONSES Reset