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WORKFLOWS
FOR YOUR ORGANIZATION

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We help customers transform existing manual and inefficient ways of working into
modern, automated workflows.

For 10 years we have been integrating various customer systems using the
ServiceNow „platform of platforms”, providing your employees with full comfort
and your customers with the highest standard of service.



SOLUTIONS FOR IT



Do you want to provide your employees with high quality IT services in line with
business requirements?

Do you want to provide users with the best UX through automated workflow
processes?

Do you need a solution that integrates different tools, providing IT services
hub?



Learn more

SOLUTIONS FOR HR



Repeated activities and answering the same questions take too long for your
employees?

Your systems can’t keep up with new challenges, remote work, and working in a
distributed structure?

Do you want to ensure high satisfaction of your employees with HR processes?



Learn more

SOLUTIONS FOR CUSTOMER SERVICE



Customer information is dispersed across different systems and departments?

Do you want to make sure that customer information is consistent and available
24/7?

Do you want to provide your customers with efficient end-2-end processes in
multiple channels?



Learn more

ALREADY USING SERVICENOW?



Make the most of your platform every day.

Implement dedicated solutions with the full support of our experienced
ServiceNow experts.

Communicate with us in Polish or English. Communication in each will be equally
comfortable for you and for us.



Learn more


WHAT'S NEW

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PEPCO CHOOSES SERVICENOW

SPOC specialists are ServiceNow professionals, famous for being trustworthy and
for excellent customer recommendations.

Read more

SERVICENOW – LEADER BY GARTNER

ServiceNow is an unquestionable and uncompetitive leader in the field. Gartner
Magic Quadrant.

Read more

DIGITAL TRANSFORMATION

The work we do at SPOC Luxembourg. Wins and learns on implementing ServiceNow
within the business. Podcast.

Read more

ROME – BUSINESS PERSPECTIVE

The Rome release adds a new landing page to that Workspace for a unified view of
your contracts, improvement initiatives, ranking of Vendors’.

Read more


CUSTOMER REVIEWS

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"I'm pleased to recommend SPOC as a reliable provider of ServiceNow technology
training services. The workshop "ServiceNow Service Portal" was conducted at a
high level both in terms of content and organization. The presenter demonstrated
great commitment and the ability to convey knowledge in an understandable form."

Agata Szafrańska
IT Project Manager at VW Group Services Sp. z o.o.
"HealthCheck is an innovative solution from SPOC. Through that, we quickly
discovered areas to improvement our ServiceNow instance. SPOC’s specialists
showed commitment to the project. SPOC has great knowledge of the ServiceNow
platform.”

Rene Karjus
Internal Services Team Lead at SK ID Solutions
“The solution runs on our Incident Management within the Now Platform. It allows
users to create a ticket in their native language via email or the service
portal. The ticket is received by the support desk and translated to English.
Our users love it!"

Adam Kosakowski
EXIDE Technologies
“ServiceNow is the first such extensive and comprehensive IT system implemented
at Polpharma Biologics, which has also undergone a full validation process to
ensure compliance with biotechnology industry regulations. SPOC builds trust in
its expertise and knowledge of ITSM technology."

Ireneusz Smoliński
IT Service Management & Application Manager at Polpharma Biologics
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See use cases


OUR CUSTOMERS

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61-754 Poznań, Poland
+48 61 623 21 64

sales@spoc.eu

NIP: 9721218892
REGON: 301516682
KRS: 0000727441

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