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Text Content

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 * What to Expect
 * Why Choose Naviant?
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888.686.4624

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888.686.4624
 * Resources
 * Blog
 * Events
 * Customer Support

 * Solutions
 * Services
 * What to Expect
 * Why Choose Naviant?
 * About
 * Search
 * Contact Us

BUSINESS PROCESS & CONTENT MANAGEMENT CONSULTANTS


TRANSFORM THE WAY YOU WORK.
MAXIMIZE PRODUCTIVITY & EMPOWER EMPLOYEES WITH TECHNOLOGY.

We can help you simplify and automate your processes. We focus on your processes
first. Then implement technology to give you the best results.
View Our Solutions

WHAT WE DO


HELPING COMPANIES INCREASE EFFICIENCY, GAIN INSIGHTS INTO THEIR BUSINESS DATA,
AND ULTIMATELY BE MORE PROFITABLE.

Learn More About Us



WHAT WE DO


OUR SOLUTIONS

WHAT WE DO


ENTERPRISE CONTENT MANAGEMENT

Enterprise content management (ECM) is a technology that allows you to gain
control of your organization’s critical information.

Learn More

WHAT WE DO


OCR SOFTWARE

The sooner you get your content and data into your key systems and into the
hands of those who need it, the more efficient your employees and overall
processes will be.

Learn More

WHAT WE DO


ROBOTIC PROCESS AUTOMATION

Robotic Process Automation (RPA) software drives business efficiency and
accuracy by unburdening your staff with repetitive work through a digital
workforce.

Learn More
View All Solutions

VIEW SOLUTIONS BY INDUSTRY



VIEW SOLUTIONS BY DEPARTMENT

EVOLUTION OF THE CONTENT MANAGEMENT INDUSTRY


EVOLUTION AT A GLANCE

Let’s face it, modern businesses are more data-driven than ever. And, accessing
your documents in one electronic database isn’t enough. As technology advanced,
the ability to manage documents has too. Let us walk you through the evolution
of the industry from Document Management in the 80s, to enterprise content
management in the 90s, to Business Process Management in the 2000s, Case
Management in the 2010s, and finally to Content Services in 2020.



EVOLUTION OF THE CONTENT MANAGEMENT INDUSTRY


DOCUMENT MANAGEMENT

You can think of document management as ECM’s former self. Document management
solutions helped organizations to centralize and simplify their documents into a
single electronic location. It also featured basic search and retrieval
capabilities to help users manage their data.

Learn More


EVOLUTION OF THE CONTENT MANAGEMENT INDUSTRY


ENTERPRISE CONTENT MANAGEMENT (ECM)

Before long, solutions became more complex, and the term enterprise content
management was born. ECM enhances solutions to support more types of content and
workflow automation tools. These tools specifically enable users to
electronically send content to the correct people when they need it. ECM has
also expanded to include ways to manage, capture, integrate, access, and
measure. It also allows users to store information such as cases, emails,
scanned documents, electronic forms, videos, photos, audio, screen shots, and
data streams.

Learn More


EVOLUTION OF THE CONTENT MANAGEMENT INDUSTRY


BUSINESS PROCESS MANAGEMENT (BPM)

In the 2000s, workflow evolved again to become more sophisticated, allowing
complex business rules to manage integrated processes to drive business value,
and the Business Process Management (BPM) evolution was born.



EVOLUTION OF THE CONTENT MANAGEMENT INDUSTRY


CASE MANAGEMENT

In the 2010s, only the leading tools began providing integrated Case Management
capabilities. Case management software was the answer to processes that could
not be defined and had unpredictable outcomes. Case management allows you to
view all the ancillary information related to a business event, or case, in one
place. The information these solutions can display may include data records,
checklists, phone calls, emails, observations, forms, history, and documents.

Learn More


EVOLUTION OF THE CONTENT MANAGEMENT INDUSTRY


CONTENT SERVICES

The most recent evolution of ECM is content services, which is sure to have an
increasingly significant impact on the future of content management. What
differentiates content services is its strategic approach to harnessing your
information and its impressive ability to grow and change with your
organization. Content services address the bigger picture because it knows that
the way organizations interact with content is going to continue to change, and
as a result, so will their users. Content services specialize in coordinating
content usage by users, systems, and applications, which helps it to keep up
with its users’ dynamic needs. This advanced technology is also skilled at
solving common business problems from regulatory compliance to dissemination of
business knowledge.

See Quick Guide

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A PROCESS-FIRST APPROACH

OUR PROCESS-FIRST APPROACH BRINGS FOCUS TO THE IMPORTANCE OF PROCESS IMPROVEMENT
PRIOR TO IMPLEMENTING BEST-IN-CLASS SOLUTIONS.

Learn About Our Process
A strong implementation partner is critical to a project's success.
- Mark Stevenson, Senior Vice President of Administration, Guarantee Trust Life
Insurance Company

GARTNER & FORRESTER INDUSTRY-LEADING SOLUTIONS


OUR SOFTWARE

A single content services platform for managing content, processes, and cases
that combines ECM, case management, BPM, records management, compliance, and
capture capabilities on a single platform.

Learn More

Data capture platform that accurately sorts structured and unstructured
documents paper and electronic documents and seamlessly passes content to your
core business applications.

Learn More

Data capture platform that captures and validates all your information,
regardless of format. Natural Language Processing (NLP) allows data extraction
from structured and unstructured documents.

Learn More

Discover, automate, and optimize your business processes faster with artificial
intelligence (AI). You don’t need to be a developer or have IT knowledge to
start.

Learn More

Hyland Robotic Process Automation (RPA) software is a comprehensive,
user-friendly platform. From bot management to process analysis, you get all the
tools for success.

Learn More

ABBYY Timeline is a process intelligence platform that can pinpoint
inefficiencies and give you a better view of your business processes.

Learn More


CUSTOMER STORIES



I have worked with Naviant over the past couple of years and have found their
expertise with assisting us with OnBase for our document management and workflow
processing to be excellent."

LuAnn Leggett
Deputy Administrator Clerk
Village of DeForest

I am going on 6 years in association with Naviant. In my massive amount of years
working with Vendors/Vendor support, Naviant is always there for us! They’ve got
staff that I swear work 25 hour days (yes, I said 25 hour days). A great example
of this just occurred last week when we upgraded OnBase and EPIC concurrently.
Kathy Hughes stayed by our side (remotely) and she refused to leave us until we
knew everything was working to perfection. No other Vendor Support has ever
provided such excellent support and general caring for our needs. I’m also
amazed that when it comes to adding more functionality to OnBase, Naviant Reps
don’t try to have us add more than what we need. They want us to succeed without
financially draining our IT budget. Thanks Naviant!"

Marvin Beck
Senior Applications Analyst and Developer
Park Nicollet Health Services
Naviant truly understands SAP and OnBase. I would highly recommend Naviant to
other companies looking at implementing an ECM strategy.
E. Glenn Griffin
Director, SAP Application Development
Newell Rubbermaid

We have worked with Naviant for the last 8+ years after implementing OnBase for
document retention and business process improvement. Naviant has been a great
partner over the years and their staff is very knowledgeable in workflow and
process improvement. Questions are answered in a timely fashion and they have a
high degree of professionalism. We lean heavily on their Professional Services
Group for support and we are always impressed by their strong business sense and
depth of technical expertise."

Kurt Koeff
Business Analyst
National Insurance Services of Wisconsin

Naviant, Inc. is a great company to partner with on enterprise content
management. Their staff is knowledgeable, courteous and helps the customer
achieve their goals. Staff is always pleasant and truly gives you the feeling
they enjoy working for this company and what they do."

Pamela Grazier
Document Manager
First National Bank

A strong implementation partner is critical to a project’s success. Naviant has
served in this role for us over a number of years and we have always been
extremely pleased with their subject matter expertise, professionalism and
ability to execute within agreed time frames and budgets. Would highly
recommend."

Mark Stevenson
Senior Vice President of Administration
Guarantee Trust Life Insurance Company
Naviant, Inc. is a great company to partner with. They offer an industry leading
consulting group and an outstanding customer service team.
Joe Hill
Workflow Solutions Manager
Change Healthcare Solutions

I worked directly with Naviant in implementing Finance Workflow (OnBase) for The
Master Lock Company LLC. Their attention to detail, immediate responses and
software knowledge made the implementation seamless. I am now working to further
our relationship by incorporating the software throughout other departments of
our company."

Kristy Jansen
AP Accounting Manager
The Master Lock Company

Our organization has been a customer of Naviant for over ten years. We have
purchased hardware, software, training and consulting services from Naviant to
implement our OnBase document management solution throughout the Oneida Nation.
I have had experience with all areas of Naviant from sales to support to
administration to senior management. My experience has been one of working with
a very responsive organization that has provided high value to Oneida. Without
reservation, I can highly recommend the Naviant organization for all your
document management needs."

Jim Wildenberg
Manager of Application Services
Oneida Nation

I have worked with Naviant over the past couple of years and have found their
expertise with assisting us with OnBase for our document management and workflow
processing to be excellent."

LuAnn Leggett
Deputy Administrator Clerk
Village of DeForest

I am going on 6 years in association with Naviant. In my massive amount of years
working with Vendors/Vendor support, Naviant is always there for us! They’ve got
staff that I swear work 25 hour days (yes, I said 25 hour days). A great example
of this just occurred last week when we upgraded OnBase and EPIC concurrently.
Kathy Hughes stayed by our side (remotely) and she refused to leave us until we
knew everything was working to perfection. No other Vendor Support has ever
provided such excellent support and general caring for our needs. I’m also
amazed that when it comes to adding more functionality to OnBase, Naviant Reps
don’t try to have us add more than what we need. They want us to succeed without
financially draining our IT budget. Thanks Naviant!"

Marvin Beck
Senior Applications Analyst and Developer
Park Nicollet Health Services
Naviant truly understands SAP and OnBase. I would highly recommend Naviant to
other companies looking at implementing an ECM strategy.
E. Glenn Griffin
Director, SAP Application Development
Newell Rubbermaid

We have worked with Naviant for the last 8+ years after implementing OnBase for
document retention and business process improvement. Naviant has been a great
partner over the years and their staff is very knowledgeable in workflow and
process improvement. Questions are answered in a timely fashion and they have a
high degree of professionalism. We lean heavily on their Professional Services
Group for support and we are always impressed by their strong business sense and
depth of technical expertise."

Kurt Koeff
Business Analyst
National Insurance Services of Wisconsin

Naviant, Inc. is a great company to partner with on enterprise content
management. Their staff is knowledgeable, courteous and helps the customer
achieve their goals. Staff is always pleasant and truly gives you the feeling
they enjoy working for this company and what they do."

Pamela Grazier
Document Manager
First National Bank

A strong implementation partner is critical to a project’s success. Naviant has
served in this role for us over a number of years and we have always been
extremely pleased with their subject matter expertise, professionalism and
ability to execute within agreed time frames and budgets. Would highly
recommend."

Mark Stevenson
Senior Vice President of Administration
Guarantee Trust Life Insurance Company
Naviant, Inc. is a great company to partner with. They offer an industry leading
consulting group and an outstanding customer service team.
Joe Hill
Workflow Solutions Manager
Change Healthcare Solutions

I worked directly with Naviant in implementing Finance Workflow (OnBase) for The
Master Lock Company LLC. Their attention to detail, immediate responses and
software knowledge made the implementation seamless. I am now working to further
our relationship by incorporating the software throughout other departments of
our company."

Kristy Jansen
AP Accounting Manager
The Master Lock Company

Our organization has been a customer of Naviant for over ten years. We have
purchased hardware, software, training and consulting services from Naviant to
implement our OnBase document management solution throughout the Oneida Nation.
I have had experience with all areas of Naviant from sales to support to
administration to senior management. My experience has been one of working with
a very responsive organization that has provided high value to Oneida. Without
reservation, I can highly recommend the Naviant organization for all your
document management needs."

Jim Wildenberg
Manager of Application Services
Oneida Nation

I have worked with Naviant over the past couple of years and have found their
expertise with assisting us with OnBase for our document management and workflow
processing to be excellent."

LuAnn Leggett
Deputy Administrator Clerk
Village of DeForest
‹›


General , Managed Services

5 BENEFITS OF MANAGED SERVICES

Technology is every organization’s lifeline, driving efficiency and housing
vital data. As a result, it deserves maintenance of the highest quality.
However, as technology becomes more complex and the list of demands placed on IT
teams grows, it becomes impossible to support one’s network in-house
sufficiently. Managed services offer organizations expert support for their
networks, […]
Kara Martin • Dec 22, 2021
Members Only Content
OnBase Tips & Common Fixes

ONBASE AND SQL SERVER CARDINALITY ESTIMATION

Jennifer Siegel • Nov 17, 2020
MEMBERS ONLY CONTENT
Upcoming Event
OnBase

EDUCATING YOURSELF & YOUR END USERS

January 20 - January 20

✨ Calling All Prospective Interns! ✨ We're looking for a Software Customer
Success Intern, a motivated, friendly, collaborative Intern who has superb
customer service skills. This is a paid internship. Learn more >>
https://naviant.com/careers/customer-success-intern/?utm_sou...

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INTERESTED TO SEE WHAT
ECM CAN DO FOR YOUR COMPANY?

If your current system is just not working for you, get in touch with our
experts today.
We’re ready to help!
Contact Us
Naviant
201 Prairie Heights Drive
Verona, WI 53593
Satellite Locations
Syracuse, NY 13206
7261 Engle Road, Ste 101
Middleburg Heights, OH 44130
3450 N Triumph Blvd, Ste 102
Lehi, UT 84043
3017 Douglas Blvd, Ste 300
Roseville, CA 95661
888.686.4624
info@naviant.com

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