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WELCOME TO THE NEW LATITUDE SERVICE CENTRE

Unlike your old Online Service Centre, this one is mobile-friendly, with more
features and enhanced security.

IF THIS IS YOUR FIRST TIME USING THE LATITUDE SERVICE CENTRE, JUST FOLLOW THESE
STEPS…

 * 1
   
   If you have ever used the Latitude Mobile app you can use the same login here
   to view your accounts.

 * 2
   
   If you have not registered for a Latitude ID, you will need enter your name,
   date of birth and verify your email.

 * 3
   
   Once registered, you can link your account using your card or account number.

 * 4
   
   We will send a one time code to the mobile registered to your account. That's
   it!

Tip: Bookmarks to this page


LOG IN OR REGISTER

If you have used the Latitude mobile app before, you can use the same Latitude
ID to sign in here.

Latitude ID email address
Login
Register

Forgot password?


IT’S NOW EVEN EASIER TO MAKE YOUR PAYMENTS ONLINE.

The new Latitude Service Centre let’s you make payments to your account faster
and safer. You’ll be able to...

 * Reduce fraud by verifying your bank account

 * View your statements and balance

 * Change your credit limit

 * Pay a bill with BPAY

 * Update your personal details

 * Manage your card

 * Temporarily lock you card

 * Change the pin on your card

 * Report lost, stolen or damaged card


HAVE QUESTIONS?
WE'VE GOT ANSWERS.

WHAT IS THE LATITUDE SERVICE CENTRE?


The Latitude Service Centre is our new servicing platform which replaces
individual product specific Online Servicing Centre, including login for 28
Degrees, Gem Visa, Go Mastercard, Latitude Infinity, Latitude Eco, Low Rate
Mastercard, CareCredit, CreditLine and Buyer's Edge. The Latitude Service Centre
allows you to manage all of your Latitude Credit Card accounts, 24 hours a day,
with access to your account balance, available credit and transaction history.

WHAT IS MY LATITUDE ID?


Your Latitude ID is the email address you used to register for the Latitude
Mobile app or Latitude Service Centre. Your Latitude ID is the username that
will be used so you can logon to our servicing platforms to manage your Latitude
products. The email address you use for your Latitude ID must be an email
address you own, but does not have to be the same as the email address you used
when signing up for Latitude products.

HOW DO I GET STARTED?


You will need to create a unique Latitude ID using your email address. Once you
have successfully completed the registration you will be able to link all of
your Latitude Credit Card, so you can see and manage them when you log in to
Latitude Service Centre or the Latitude app. Latitude creates this ID to keep
your details secure, and make signing in easy.

HOW DO I RESET MY PASSWORD?


Click on the 'Forgot password' link on the login page and follow the prompts.

View more FAQs
Terms and conditions
Privacy and Credit Reporting Policy
Security
Complaints
Financial Hardship

The Latitude Group recommends that you read the Terms and conditions and Privacy
and Credit Reporting Policy of the website. The Latitude Group is a leader in
consumer finance in Australia and New Zealand offering a range of services:
including personal loans, car loans, credit cards, personal insurance, interest
free and promotional retail. In Australia, the Latitude Group includes: Latitude
Financial Services Australia Holdings Pty Ltd (ABN 46 603 161 100); Latitude
Finance Australia (ABN 42 008 583 588 Australian Credit Licence Number 392145);
Latitude Personal Finance Pty Ltd (ABN 54 008 443 810 Australian Credit Licence
Number 392163) and Latitude Automotive Financial Services (ABN 80 004 187 419
Australian Credit Licence Number 392178) trading as Latitude Financial Services.
In New Zealand, the Latitude Group includes: Latitude Financial Services Limited
(Company number 5624865). Latitude Financial Services 800 Collins Street,
Docklands, Victoria 3008.