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 1. Resources
 2. Customers
 3. Revolut


DISRUPTIVE FINTECH STARTUP REVOLUT VERIFIES GENUINE USERS WITH VONAGE SMS API

Revolut enables users to spend and send money globally. Vonage's scalability and
reliability, coupled with its broad international SMS capabilities, helps
Revolut make sure their users are genuine and enables the company to support
millions of new international users.




VONAGE SOLUTIONS AND FEATURES

Vonage's SMS API with two-factor authentication


CHALLENGE

Revolut enables users to spend and send money globally and to hold/exchange 150
currencies using the interbank exchange rate. They needed a secure method to
verify the identities of people registering for their services around the globe.


SOLUTION

Vonage SMS API with two-factor authentication


RESULTS

The Vonage SMS scalability and reliability, coupled with its broad international
SMS capabilities, is helping Revolut make sure their users are genuine and
enabling the company to support millions of new international users.


IMPLEMENTING THE VONAGE SMS API FOR SECURE GLOBAL TRANSACTIONS


IMPLEMENTING NEXMO FOR SECURE GLOBAL TRANSACTIONS

A fintech company is only as good as the security it provides its customers.
London-based Revolut is a 3-year-old fintech start-up that offers an app-based
banking alternative. The rapidly growing company allows its over 4 million users
to send money worldwide in 150 currencies at a real-time exchange rate, with no
fees, through a debit card.

With a goal of achieving 100 million customers in the next five years and plans
to break into North American and Pacific markets, Revolut is disrupting the
financial services industry with a broad range of innovative, money-saving
options.

For Revolut, security starts from the moment a user registers for the Revolut
app. Before gaining access to Revolut services, a registrant is asked to provide
his or her phone number. That’s the point where two-factor authentication
powered by the Vonage SMS API kicks in.

According to Neil Shah, product manager at Revolut, “We needed Vonage to provide
an extra layer of security to know that the customers who are using the app are
real. When a user creates a new Revolut account, a code is sent to their phone
to make sure that they are a genuine user.

“We also use SMS to send reminders to customers who may have failed or forgotten
to complete the second stage of our registration. Vonage provides us with these
capabilities.”


SUPPORTING REVOLUT’S PLANS FOR GLOBAL EXPANSION

During the next year, as Revolut expands into additional regions such as the US,
Canada, Australia, Singapore and Japan, Vonage's proven scalability and
reliability coupled with its broad international SMS capabilities will help the
company support millions of new users in every area of the globe.

“What Vonage provides is a fundamental element that is critical to Revolut’s
business. Vonage gets the job done well. Their SMS API is easy to integrate and
the  documentation is very clear. Equally important is that our Vonage account
manager is extremely responsive and willing to go the extra mile to support us."

Neil Shah, Product Owner - Expansion, Revolut


 

 

 

 

 




RECOMMENDED RESOURCES

Did you like this article? Check out these other resources from Vonage.
customer stories Wonder How Curious Thing Reaches People Across The Globe? The
Answer is Vonage. Curious Thing relies on the Vonage Communication Platform to
scale its solutions and connect with people all around the world.
customer stories Hearing Healthcare Provider Demant Listened to Customers’
Demands for Remote Care Solutions Demant, hearing healthcare and technology
leader, offers remote consultations powered by the Vonage Communications
Platform.
customer stories High-End Customer Service from a Luxury Global Brand: How
Fisher & Paykel Powers World-Class Customer Communications with Vonage High-End
Customer Service from a Luxury Global Brand: How Fisher & Paykel Powers
World-Class Customer Communications with Vonage


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Tue Jul 04 2023 08:27:07 GMT+0000 (GMT)


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