cyberlink-fd.support-asknet.com Open in urlscan Pro
3.65.7.173  Public Scan

URL: https://cyberlink-fd.support-asknet.com/en/support/home
Submission: On August 04 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

/en/support/search

<form class="hc-search-form print--remove" autocomplete="off" action="/en/support/search" id="hc-search-form" data-csrf-ignore="true">
  <div class="hc-search-input">
    <label for="support-search-input" class="hide">Enter your search term here...</label>
    <input placeholder="Enter your search term here..." type="text" name="term" class="special ui-autocomplete-input" value="" rel="page-search" data-max-matches="10" id="support-search-input" autocomplete="off">
  </div>
  <div class="hc-search-button">
    <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
      <i class="mobile-icon-search hide-tablet"></i>
      <span class="hide-in-mobile"> Search </span>
    </button>
  </div>
</form>

Text Content

CYBERLINK

 * ENGLISH
   
   * English
   * Chinese
   * Chinese (Traditional)
   * Dutch
   * French
   * German
   * Italian
   * Japanese
   * Korean
   * Portuguese/Portugal
   * Spanish

Welcome
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Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
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KNOWLEDGE BASE


CYBERLINK

Recommended by CyberLink 8
 * Technical Support and Product Information
 * The activation key supplied is not being accepted.
 * On this online shop, the Japanese consumption tax is to be applied from
   October 1, 2015 due to the Consumption Tax Act was partially amended.
 * I am receiving the message "You have no downloads available".
 * Money Back Guarantee - CyberLink

View all 8
Order 4
 * How do i get an invoice for my order?
 * How does the order process work in the online shop?
 * How to purchase a Backup Disc for my order ?
 * How do i get an invoice for my order? ( subscriptions users only)

Delivery 10
 * I haven’t received an order confirmation
 * When will I receive my product?
 * How does the order process work in the online shop?
 * What can I do to prevent data loss?
 * The access details supplied are not being accepted.

View all 10
Payment 5
 * When will I receive my product?
 * How do I pay by credit card?
 * How do I make a transaction via PayPal?
 * Pay with Boleto Bancário
 * Consumption Tax


ORDERS VIA ASKNET

orders via asknet 4
 * Contact Details Customer Service
 * I cancelled my order – when will I be reimbursed for the purchase price?
 * Unknown credit card charge
 * Unknown credit card charge / double charge


GENERAL

Order 7
 * Secure shopping in all of our online Shops
 * How does the order process work in the online shop?
 * How do I order an upgrade ?
 * How do I order VAT exempt products? (EU only)
 * Why do I have to enable cookies in my web browser?

View all 7
Download 2
 * I am receiving the message "You have no downloads available".
 * I cannot download the purchased software. How can I download my software?

Delivery 3
 * When will I receive my product?
 * How can I return the package in case of wrong or damaged delivery?
 * Can I cancel my order if it has not yet been shipped?

Service 6
 * I haven’t received an order confirmation
 * The access details supplied are not being accepted.
 * The serial number (license number) supplied is not being accepted.
 * What can I do to prevent data loss?
 * I’ve lost my access details/ order confirmation.

View all 6
Payment 8
 * How do I pay by credit card?
 * How does Bank Transfer (Payment in Advance) work?
 * How do I make a transaction via PayPal?
 * Credit card payment with 3D Secure
 * How can I securely provide my credit card data?

View all 8
Home Solutions
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asknet solutions AG is a CyberLink reseller and your contractual partner for all
purchases in this store.