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* Services * * * Google Analytics services * GA4 Migration * GA4 Audits & Common Issues * GA4 Reports & Dashboards * * Data Services * Measurement Strategy * Digital Analytics * Data Visualisation * Tag Management * Data Engineering * Shopify GA4 Customisation * * Other Services * Training * Experimentation * Performance Media * Agency Partners * * Technology * Google Marketing Platform * Google Analytics * Google Tag Manager * Google Cloud Services * Fivetran * DBT * Power BI * Looker Studio * Funnel * Adobe Analytics * * * CASE STUDIES * Enhancing GA Insights and Conversion Tracking for Powerhouse Museum * GA4 Migration across 12 Brands for Mosaic * Tracking User Journey Sessions for Australian Property Institute * Resources * * * INDUSTRY NEWS * June 2024 * May 2024 * April 2024 * March 2024 * February 2024 * January 2024 * 2023 Archives * 2022 Archives * December 2022 * November 2022 * October 2022 * September 2022 * * BLOG CATEGORIES * All * Data Analytics * Data Science * Privacy * Performance Media * Other * * RECENT BLOG POSTS * Top 10 Most Important Google Tag Manager Debugging and Testing Tips * The Impact of Poor Data Governance on Business Performance * How to Track a Button Click in Google Tag Manager? * Case Studies * * * CATEGORIES * Data Analytics * Performance Media * * CASE STUDIES * Enhancing GA Insights and Conversion Tracking for Powerhouse Museum * GA4 Migration across 12 Brands for Mosaic * Tracking User Journey Sessions for Australian Property Institute * Location Search Engine Optimisation for Sterling RISQ * Leads generation through paid search: Genesys * Awareness-building through paid search and SEO: Virgin Active * About Us * * * ABOUT US * * MEET THE TEAM * * JOIN THE TEAM * (02) 9160 0711 * Contact Us DIGITAL ANALYTICS EXPERTS HOW MATURE IS YOUR GA4 SET UP? Cost: Free 10 Multiple choice Question Instant Results Uncover new opportunities to improve your analytics set up by taking our free online data maturity assessment, which now includes instant feedback. Take the assessment WHAT WE DO Metric Labs implements the best solutions and provides superior advice to transform your business with data-driven decisions. MEASUREMENT STRATEGY Translate your business objectives into metrics and dimensions that can be measured on your website. A measurement strategy provides a framework for a customised web analytics configuration and forms a vital part of your broader digital marketing strategy. Read More DIGITAL ANALYTICS Optimise your product strategy and marketing by leveraging customer data through data analytics. Let's help you improve your marketing analytics by providing a 360 view of your customer. We'll help you generate insights to increase marketing ROI, improve decision making, and gain a competitive advantage. Read More TAG MANAGEMENT Streamline your analytics, ad platform and third-party vendor tracking with Metric Labs Tag Management Services. Whether you are looking for end-to-end tag management deployment, tag manager audits or ongoing maintenance our team of experts can help you achieve your tracking goals. Read More DATA VISUALISATION With the continuous increase in the quantity of data we generate and consume, there is a corresponding rise in the necessity to comprehend and take action based on that data. At Metric Labs, we simplify complex data by visualising it into easily digestible snapshots, helping you comprehend essential performance indicators. Read More EXPERIMENTATION Experimentation is vital for businesses to improve conversion rates, achieve digital success, and drive overall business objectives. By partnering with Metric Labs, businesses can tap into a wealth of experience and expertise. Our skilled professionals take the lead in designing and executing experiments, uncovering actionable insights that enhance user experience and drive meaningful improvements aligned with your business objectives. Read More TRAINING GA4 has transformed data collection, prioritising privacy and ensuring reliable data and valuable insights. Sadly, only 8% of businesses excel in analytics due to limited in-house expertise. To help you seize growth opportunities, we provide comprehensive GA4 training. Join our programme to acquire practical knowledge in planning, configuring, generating insightful reports, and extracting valuable insights from your data. Read More HAPPY CLIENTS CLIENT TESTIMONIALS “I have worked with Vincent from Metric Labs for over 5 years now. Over the years we have seen our organic visibility and revenue grow by over 170% with our paid search growing over 600% making us the leading police check vendor in Australia. The team at Metric Labs is also diligent, responsive and really pleasant to work with" Martin Lazarevic National Crime Check “It comes down to integrity and the ability to deliver that would define the Metric Labs team. In this forever evolving digital landscape, Metric Labs is always coming up with clever ways to stay ahead of the curve and get cut-through in this saturated space. If you are in need of an amazing digital agency, you really don’t need to look any further than Metric Labs.” Lauren Earl Manning Cartell “We have worked with Metric Labs on building our digital marketing presence. We’ve found the team extremely knowledgeable and easy to work with. They have helped us to grow our leads by a significant amount and were always in contact about campaign activities. The team also provided us with invaluable reporting and insight into our campaigns, which allowed us to regularly iterate and improve to consistently meet our objectives.” Stephanie Lay Good Capital Group Get in touch with us ABOUT US Welcome to Metric Labs, the leading data analytics agency empowering businesses to harness the power of data. With a passion for analytics and an unwavering pursuit of insights, we specialise in transforming raw data into actionable strategies. Our multidisciplinary team of data experts, armed with cutting-edge tools and industry knowledge, is dedicated to helping clients unlock the full potential of their data. Whether it’s optimising marketing campaigns, identifying growth opportunities, or making data-driven decisions, we are committed to delivering measurable results. From local startups to large multinational companies, we have successfully delivered growth across various industries through our expertise in performance media and data analytics consulting. Our love for experimentation drives us to test unconventional strategies and uncover innovative ways of reaching target audiences, whether that’s targeting interests or adjusting advertising based on the weather to reach the right people at the right time. With experience spanning all major digital channels, including paid and organic search, chatbot marketing, display and video advertising, and automation platforms, we are well-equipped to drive your business forward in the digital landscape. Read More... Are you searching for a leading data analytics agency that can supercharge your online performance? Look no further than Metric Labs, your go-to partner for all your data analytics needs. We specialize in a wide range of services, including Google Analytics, Google Analytics training, paid search, search engine optimization (SEO), data audits, data visualization, tag management, and data engineering. When it comes to Google Analytics, we’re experts at unlocking valuable insights about your website visitors, tracking conversions, and optimizing your online campaigns. Our tailored Google Analytics training programs empower you and your team with the skills and knowledge needed to leverage this powerful tool effectively. For paid search, our team of seasoned professionals excels at crafting targeted campaigns that drive relevant traffic and maximize your return on investment (ROI). We stay up to date with the latest industry trends and best practices to ensure your paid search campaigns deliver optimal results. Boosting your online visibility is our specialty. Our search engine optimization (SEO) strategies are customized to improve your website’s organic rankings, drive targeted traffic, and increase conversions. We utilize advanced techniques and cutting-edge tools to optimize your website’s structure, content, and overall online presence. Data plays a pivotal role in our approach. Our comprehensive data audits provide a thorough assessment of your data quality, accuracy, and integrity. We identify areas for improvement and help you establish robust data governance practices. Additionally, our data visualization services transform complex data sets into meaningful and visually appealing dashboards, enabling you to make informed decisions with ease. Efficient tag management is crucial for accurate data tracking and analysis. Our tag management solutions streamline the process of implementing and managing tags across your website, saving you time and ensuring data accuracy. Data engineering is another key area of our expertise. We assist you in building robust data pipelines, integrating disparate data sources, and optimizing data storage and processing capabilities. Our data engineering solutions lay the foundation for robust and scalable data analytics. When you partner with us, you can expect exceptional service, customized strategies, and measurable results. We are committed to driving your business forward by harnessing the power of data analytics. Contact us today to learn more about how our data analytics agency can help you achieve your goals and unleash the full potential of your online presence. Contact Us TOOLS WE USE CASE STUDIES MOSAIC BRANDS Mosaic brands is the umbrella company that manages the following brands Millers, Rockmans, Noni B, Rivers, Katies, Autograph, W. Lane, Crossroads and Beme. Collectively the brand manages over 1,100 stores nationally. CHALLENGE GA4 migration across 12 brands with each brand having separate websites for Australia, New Zealand and United states Users were purchasing across multiple domains leading to broken attribution across brands Lack of centralised reporting across all brands. Management did not have a unified report to quickly glance at performance for the group SOLUTIONS * Conducted extensive research to better understand data structures across all domains * Employed a GTM UA to GA4 translation template to convert UA parameter into GA4 parameters allowing for consistent parameter translation at scale * Configured Cross domain tracking across all different domains enabling accurate attribution for Mosaic Brands * Created an overview report for all brands as well as individual brand reports across the group TROPEAKA Tropeaka is a successful Shopify Plus eCommerce store providing access to powerful superfoods that help achieve a state of optimum health and wellbeing. The brand attracts a global customer base with a major presence in Australia, US and the UK. CHALLENGE To help with continued growth and improved data-led decision making, the team at Tropeaka approached Metric Labs. The main challenge for Tropeaka was to improve data quality, enhance quick decision making via data visualisation and better understand cross channel ROI between their marketing platforms. Tropeaka advertises extensively across major ad networks and it was important for them to understand how each channel contributes to the conversion journey. SOLUTIONS * Data accuracy audit and implementation strategy development * Audit of all conversion events across ad networks * Audit of cross-domain tracking * GA tracking audit * Migration of Enhanced eCommerce tracking from Shopify Plus to Google Tag Manager * Data visualisation and reporting AUSTRALIAN PROPERTY INSTITUTE The Australian Property Institute (API) is the leading professional membership organisation for property professionals who develop and support members to advise the community and business. CHALLENGE Tracking user journeys / sessions across multiple platforms and authentication walls Ecommerce tracking across non-linear funnel across multiple platforms Fix cross-platform attribution issues SOLUTIONS * Attribution portal memberships to LMS event purchases throughout the app * Cross domain/ Cross portal * Flow of data across all platforms * Data visualisation and reporting BRICK.ME Brick Me is a fun and easy to use interactive website that allows users to upload their photos and turn them into brick mosaics. CHALLENGE Map out custom events to track user journeys through app Implement custom events and tracking in a React app Fix Attribution in GA due shopify url rather than domain SOLUTIONS * Identify key steps in the user journey throughout the app * Implement data layer and populate with event data * Setup tag schema within Google Tag Manager GENESYS Genesys is a global provider of call centre technology with over 11,000 customers in 100+ countries. Genesys powers 25 billion of the world’s best customer experiences each year. Their call centre solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. SCOPE OF WORK 01. SEO 02. Google Ads 03. Analytics & Reporting RESULT * 44% Improvement in cost per lead YoY * 120% Lift in lead volume YoY * 80% Improvement in lead quality STERLING RISQ Sterling is one of the primary global providers in the background check and identity services industry.Operating within the vital sectors such as large-scale organisations, hospitals, schools and infrastructure operations. Sterling service offerings inform hiring decisions, personnel and business intelligence via advanced technological applications. SCOPE OF WORK 01. SEO 02. Google Ads 03. Analytics & Reporting RESULT * 41% Increase in new sitewide sessions YoY * 36% Increase in organic sessions YoY * 149% Increase in overall sitewide form submissions YoY Contact Us LATEST NEWS See what’s brewing in Metric Labs. TOP 10 MOST IMPORTANT GOOGLE TAG MANAGER DEBUGGING AND TESTING TIPS At Metric Labs, we know how important accurate data tracking is for making smart data driven decisions. Google... THE IMPACT OF POOR DATA GOVERNANCE ON BUSINESS PERFORMANCE Effective data governance frameworks help organisations manage data by ensuring accuracy, consistency, and protection. Businesses can enhance their... HOW TO TRACK A BUTTON CLICK IN GOOGLE TAG MANAGER? Tracking button clicks on your website is super important for understanding what your visitors are doing and making... CONTENT GROUPS IN GA4: BEGINNER’S GUIDE Google Analytics 4 (GA4) content groups is a powerful feature that helps you visualise and understand how users... UNDERSTANDING YOUR GOOGLE ADS DATA Harnessing the full potential of Google Ads is essential for businesses striving to compete in an ever changing... THE AI ADVANTAGE: HOW GOOGLE ANALYTICS 4 ENHANCES MARKETING DATA INTERPRETATION Uncover the secrets of leveraging GA4’s predictive metrics for a competitive edge. Discover how embracing GA4’s Analytics Intelligence... WHAT ARE ETL AND ELT, AND HOW DO THEY DIFFER? In the world of data integration and management, two terms frequently emerge: ETL and ELT. While they share... MEASURECAMP 2024 MELBOURNE EDITION MeasureCamp Sydney? Nope, Measurecamp Melbourne! This time round we made the trip and flew to Melbourne for the... DATA LAKE VS. DATA WAREHOUSE: WHICH ONE TO USE? In today’s digital era, data has become the cornerstone of businesses, steering decision-making and innovation. With the exponential... WHY YOU NEED TO PRESERVE YOUR GOOGLE ANALYTICS (UA) HISTORICAL DATA? Google Analytics has evolved from Universal Analytics (UA) to Google Analytics 4 (GA4). This major shift has required... prev next METRIC LABS GET IN TOUCH Let us know about your current business situation and we can offer some pertinent advice to help you get ahead. SYDNEY OFFICE Suite 627/100 Walker St, North Sydney NSW 2060 (02) 9160 0711 hello@metriclabs.com.au @metriclabsau Follow on Instagram Load More Posts DIGITAL AGENCY SERVICES * Analytics & Insight * Measurement strategy * Training * Tag Management * Data Engineering * Data Visualisation * Performance Media ABOUT US * About Us * Contact Us * Privacy Policy * Terms & Conditions * HTML Sitemap RESOURCES * Blog * Case Studies * Our Tech * Careers * Courier * Speech Pathology METRIC GLOSSARY * Metric Glossary * Google Analytics 4 Metrics * Google Analytics 4 Dimensions * Universal Analytics Metrics * Universal Analytics Dimensions * Facebook Metrics * Google Adwords Metrics * Digital Marketing Terms * SEO Terms SUBSCRIBE TO OUR MAILING LIST Newsletter archive METRIC LABS © 2024 Metric Labs. Digital Agency from Sydney and on Gamaragal land. How mature is your Google Analytics 4 set up? 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