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Internal Server Error

An environment could not be found via the specified host (custom domain name).


RECOMMENDATIONS:

In order to properly attach a custom domain name to the environment without
public IP addresses (i.e. DNS record points to the Jelastic environment name via
CNAME or ANAME), you need to bind the appropriate domain name. It is necessary
for the Shared Load Balancers to correctly route traffic to the target
environment.

Note: Custom domain binding via the Jelastic dashboard is unnecessary if public
IP is enabled for the environment (as incoming traffic bypasses SLBs). Just
configure A Record in DNS to point directly to the required IP address.
 1. Configure DNS record.

    Log in to your domain registrar and add a canonical name (CNAME) for the
    preliminary bought external domain to point to your Jelastic environment
    URL:

    www.myexternaldomain.com CNAME env_name.{hoster_domain}

 2. Open environment settings.

    Switch to the Jelastic dashboard and click the Settings button (the wrench
    icon) for the environment you need to bind this domain name.

    

 3. Bind domain name.

    Within the automatically selected Custom Domains menu tab, use the Domain
    binding section to specify your domain name (e.g. www.myexternaldomain.com
    or myexternaldomain.com) and Bind it with the corresponding button.

    

It may take up to several minutes for the new URL settings to take effect and
make your environment accessible via a unique domain name.