www.columbiasportswear.co.uk
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104.16.153.104
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Submitted URL: https://eu-link.columbia.com/u/nrd.php?p=eVIf4mNs4n_24215_842546_1_65&ems_l=1208727&i=1&d=Q29udGVudA==%7CRUNPXzIwMjIwOTE2X0NP...
Effective URL: https://www.columbiasportswear.co.uk/order-returns?mid=em&utm_medium=email&eid=Content&nid=ECO_20220916_COL_EU_PUSH_NA_MID_CON_UKT-Pu...
Submission: On October 13 via api from BE — Scanned from DE
Effective URL: https://www.columbiasportswear.co.uk/order-returns?mid=em&utm_medium=email&eid=Content&nid=ECO_20220916_COL_EU_PUSH_NA_MID_CON_UKT-Pu...
Submission: On October 13 via api from BE — Scanned from DE
Form analysis 5 forms found in the DOM
Name: simpleSearch — GET /search
<form role="search" action="/search" method="get" name="simpleSearch" class="novalidate" data-dtm-name="Desktop Header Search Form" data-searchmethod="manualSearch">
<div class="sitenav__search-bg">
<input id="searchPopover_fieldInput" class="form-control search-field sitenav__search-field js-search-field" type="search" name="q" value="" placeholder="Search" autocomplete="off" aria-label="Search" required="required">
<button class="js-action__search-submit sitenav__search-button" type="submit" data-toggle="tooltip" data-placement="left" title="" value="submit" name="simpleSearchSubmit" data-original-title="Search">
<span class="svgicon">
<i class="material-icons" aria-hidden="true">search</i>
</span>
<span class="aria-offscreen">Search</span>
</button>
</div>
<div class="suggestions-wrapper d-none" data-url="/on/demandware.store/Sites-Columbia_UK-Site/en_GB/SearchServices-GetSuggestions?q=">
<div class="js-search-quicklinks">
<div class="suggestions">
<div class="content-asset">
<div class="text parbase">
<div id="text_59jf3a" class="font-size-16 line-height-default text-left text-gray-800 font-open-sans"> Quicklinks </div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="htmlSlot parbase">
<div class="text parbase">
<div id="text_8qg15s" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/c/fall-winter-collection?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none" data-searchmethod="quicklinksSearch">
Fall-Winter Collection
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_8qg15s" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/peakfreak-ii?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none" data-searchmethod="quicklinksSearch">
Peakfreak II
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_8qg15s" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/urban-outdoor?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none" data-searchmethod="quicklinksSearch">
Icons Collection
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
<div class="text parbase">
<div id="text_stvlsg" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/women?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none " data-searchmethod="quicklinksSearch">
Women
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
</div>
<div class="text parbase">
<div id="text_11m6mf" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/men?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none" data-searchmethod="quicklinksSearch">
Men
</a>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="js-search-suggestions"></div>
</div>
<input type="hidden" value="en_GB" name="lang">
<input type="hidden" value="manualSearch" name="searchMethod">
</form>Name: advancedSearch — GET /search
<form role="search" action="/search" method="get" name="advancedSearch" data-dtm-name="Mobile Header Search Form" data-searchmethod="manualSearch">
<div class="search-field__container">
<input class="form-control search-field form-control-lg js-search-field" type="search" name="q" value="" placeholder="Search" autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" aria-label="Search" required="required">
<button class="action__search--button js-action__search-submit" type="submit" title="Search" value="submit" name="simpleSearchSubmit">
<span class="svgicon">
<i class="material-icons" aria-hidden="true">search</i>
</span>
<span class="aria-offscreen">Search</span>
</button>
<button class="action__search--close js-action-search-close" value="Close" type="button">
<i class="material-icons icon-close">close</i>
</button>
</div>
<div class="suggestions-wrapper" data-url="/on/demandware.store/Sites-Columbia_UK-Site/en_GB/SearchServices-GetSuggestions?q=">
<div class="js-search-quicklinks">
<div class="suggestions">
<div class="content-asset">
<div class="htmlSlot parbase">
<div class="text parbase">
<div id="text_59jf3a" class="font-size-16 line-height-default text-left text-gray-800 font-open-sans"> Quicklinks </div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_8qg15s" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/c/fall-winter-collection?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none" data-searchmethod="quicklinksSearch">
Fall-Winter Collection
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_stvlsg" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/peakfreak-ii?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none " data-searchmethod="quicklinksSearch">
Peakfreak II
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_stvlsg" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/urban-outdoor?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none " data-searchmethod="quicklinksSearch">
Icons Collection
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_stvlsg" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/women?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none " data-searchmethod="quicklinksSearch">
Women
</a>
</div>
</div>
<div class="verticalspacer parbase">
<div class="pt-3"> </div>
</div>
<div class="text parbase">
<div id="text_11m6mf" class="font-size-16 line-height-default text-left text-columbia-blue font-open-sans quicklinks">
<a href="https://www.columbiasportswear.co.uk/l/men?searchmethod=quicklinksSearch" target="_self" class="text-columbia-blue text-columbia-blue text-decoration-none" data-searchmethod="quicklinksSearch">
Men
</a>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="js-search-suggestions"></div>
</div>
<input type="hidden" value="en_GB" name="lang">
<input type="hidden" value="manualSearch" name="searchMethod">
</form>Name: returnorder-form — GET https://returns.narvar.com/columbia/returns/
<form action="https://returns.narvar.com/columbia/returns/" data-action="/on/demandware.store/Sites-Columbia_UK-Site/en_GB/Returns-OrderCheck" class="returnorder" method="get" data-dtm-name="order returns form" name="returnorder-form">
<h3 class="track-order-header">Enter the information below to quickly start your return.</h3>
<small class="pull-right">*Required</small>
<br>
<div class="form-group">
<div class="alert alert-danger " role="alert" style="display:none">
<strong>Sorry this order number, email or postcode does not match our records. Check your records and try again..</strong>
</div>
</div>
<div class="form-row">
<div class="col">
<div class="form-group material-text-input required">
<label class="form-control-label" for="trackorder-form-number"> Order Number </label>
<input type="text" required="" class="form-control" id="trackorder-form-number" name="order" data-missing-error="This field is required.">
<div class="form-eg my-2">e.g. 15133006 or 200006567</div>
<div class="invalid-feedback"></div>
</div>
</div>
</div>
<div class="form-row">
<div class="col">
<div class="form-group material-text-input required">
<label class="form-control-label" for="trackorder-form-email"> Email </label>
<input type="email" required="" class="form-control" id="trackorder-form-email" name="trackOrderEmail" pattern="^[\w.%+-]+@[\w.-]+\.[\w]{2,6}$" maxlength="50" data-missing-error="This field is required."
data-pattern-mismatch="Please enter a valid email address." data-range-error="Must be less than 50 characters required.">
<div class="invalid-feedback"></div>
</div>
</div>
</div>
<input type="hidden" name="init" value="true">
<input type="hidden" name="locale" value="en_GB">
<div class="form-row">
<div class="col">
<div class="form-group material-text-input required">
<label class="form-control-label" for="trackorder-form-lastName"> Last Name </label>
<input type="text" required="" class="form-control" id="trackorder-form-lastName" name="validate" data-missing-error="This field is required.">
<div class="invalid-feedback"></div>
</div>
</div>
</div>
<input type="hidden" id="trackorder-form-zip" name="bzip" value="">
<div class="form-row">
<div class="col">
<input id="csrf-token" type="hidden" name="csrf_token" value="QTWx1w_depPd2PhuwpAzjNg3nOPBFyAPv2D0QibM8YpAUU9_15Fqo7jgXZtxagR_R5-HSCaDljKefSOOv4BKvGnrkRBI2HJs5U1qunb-e5JqtqaHOlDcUfQJ72VTAsKvO8uQEnEdmNL4GpfeK9yVBVF5sOMf2PZVTuRGBgDVdvvtW8PeaDQ=">
<div class="form-group mx-auto text-center d-inline-block w-100">
<button class="btn btn-wide btn-primary return-initate mt-4 w-100" type="button" value="submit"> Find Order </button>
<span class="d-block my-2">Already have an account? <u><a href="https://www.columbiasportswear.co.uk/on/demandware.store/Sites-Columbia_UK-Site/en_GB/Login-Show">Sign In</a></u></span>
</div>
</div>
</div>
</form>POST /on/demandware.store/Sites-Columbia_UK-Site/en_GB/Account-SubmitEmailStep1
<form role="form" action="/on/demandware.store/Sites-Columbia_UK-Site/en_GB/Account-SubmitEmailStep1" method="POST" novalidate="" class="email-signup__step1" data-dtm-name="Footer Email Signup Step 1 Form">
<div class="row">
<div class="col-12 form__email-signup">
<div class="email-signup__step2__success collapse px-3 py-4 text-center"> Thank you for signing up. </div>
<div class="form-group material-text-input email mb-3 mb-lg-0 p-0">
<div class="input-group required footer__input-group">
<i class="material-icons email-icon">email</i>
<span class="aria-offscreen"> Email Sign Up </span>
<input type="email" class="form-control js-footer-email" name="hpEmailSignUp" placeholder="Enter your email address" aria-label="Enter your email address" value="" autocomplete="email" maxlength="50" required=""
pattern="^[\w.%+-]+@[\w.-]+\.[\w]{2,6}$" data-missing-error="This field is required." data-pattern-mismatch="Please enter a valid email address." data-range-error="Must be less than 50 characters required.">
<span class="input-group-btn">
<button type="submit" class="btn btn-email ">
<i class="material-icons" aria-hidden="true">chevron_right</i>
<span class="aria-offscreen">Subscribe</span>
</button>
</span>
<div class="invalid-feedback js-footer-email-invalid font-size-14 m-0"></div>
</div>
</div>
</div>
</div>
</form>POST /on/demandware.store/Sites-Columbia_UK-Site/en_GB/Account-SubmitEmailStep2
<form action="/on/demandware.store/Sites-Columbia_UK-Site/en_GB/Account-SubmitEmailStep2" class="email-signup__step2" method="POST" data-dtm-name="Footer Email Signup Step 2 Form">
<div class="form-row">
<div class="col">
<input type="hidden" name="emailAddressVal" class="email-address-value" value="">
<input type="hidden" name="source" value="FooterSignUp">
<input type="hidden" name="messageId" value="ESP">
<div class="login-form-body__title">PLEASE CONFIRM YOUR REGISTRATION.</div>
<div class="login-form-body__description mb-2">Tell us a little more about you so we can keep in touch.</div>
</div>
</div>
<div class="form-row">
<div class="col">
<div class="form-group material-text-input">
<label class="form-control-label" for="email-footer-postalCode"> Postcode </label>
<input type="text" id="email-footer-postalCode" class="form-control js-footer-email-zip" name="dwfrm_emailSignup_postalCodes_GB" value="" maxlength="10" minlength="5"
pattern="^(?:[A-PR-UWYZa-pr-uwyz](?:[A-HK-Ya-hk-y]\s?[0-9]\s?[ABEHMNPRVWXYabehmnprvwxz0-9]?|[0-9]\s?[A-HJKPSTUWa-hjkpstuw0-9]?)\s?[0-9]\s?[ABD-HJLNP-UW-Zabd-hjlnp-uw-z]{2})|[Gg][Ii]\s?[Rr]\s?0\s?[Aa]{2}|[Ww]1\s?[Nn]\s?4\s?[Dd][Jj]|[A-Xa-x]{4}\s?1\s?[Zz]{2}$"
data-missing-error="This field is required." data-pattern-mismatch="Postcode is not valid">
<div class="invalid-feedback"></div>
<div class="form-help-text"> We'd like to tell you about events happening nearby.* </div>
</div>
</div>
</div>
<div class="form-row footer-register">
<div class="col">
<div class="form-group material-select focus-fill">
<label class="form-control-label" for="email-footer-gender">Gender</label>
<select class="form-control custom-select" id="email-footer-gender" name="dwfrm_emailSignup_gender" required="" aria-required="true">
<option id="email-01" value="0">Gender</option>
<option id="email-02" value="1">Male</option>
<option id="email-03" value="2">Female</option>
<option id="email-04" value="-1">Prefer not to answer</option>
</select>
</div>
</div>
</div>
<div class="login-form-body__submit">
<div class="col pl-0 pr-0">
<input type="hidden" name="csrf_token" value="hHf6_zcRYM0cxFDWhKpFiCvOMSl9sBmhJiExNhh2nwx2r1OWqDH6BfVCUVQn9aqo34OZCnZykYLTVI2jBAoQH9JR_mJOTF7DxOLx_r7_grPla_RIyyAQfRspChEuxI3IHRUladBOIMSPHGJS8IEjGjBiMTYw3XhglbX2q3v6V5zgitZX8uw=">
<button type="submit" class="btn btn-block btn-primary js-footer-email-submit " disabled=""> Submit </button>
<div class="form-row">
<div class="col">
<div class="form-group">
<div class="small privacy-policy"> You can unsubscribe at any time. A link to unsubscribe is included in each e-mail. *By clicking on the button you subscribe to our newsletter and acknowledge you have read and understood the
<a href="/privacy-policy.html" target="_blank">Columbia Sportswear Privacy Notice</a> and consent to the processing of your personal data for marketing purposes." </div>
</div>
</div>
</div>
</div>
</div>
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ENTER THE INFORMATION BELOW TO QUICKLY START YOUR RETURN.
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FREQUENTLY ASKED QUESTIONS
WHAT CAN I RETURN?
We will gladly accept returns on all purchases made on our website which are in
original condition; unworn with tags attached and for footwear with the original
box in new condition. Returning an item is free of charge.
WHEN CAN I RETURN?
Returns are accepted within 60 days of the purchase date.
WHERE CAN I RETURN?
Bring your return to your nearest UPS dropoff location.
Parcels can only be returned from the country where they were delivered. Please
visit our detailed FAQ page for more information.
WHEN DO I GET MY REFUND?
Once we receive your package, our team will verify its contents, inspect it to
ensure it is unworn and in original condition. We will then send the credit back
to your financial institution within 10-15 business days.
HOW CAN I EXCHANGE AN ITEM?
Please note direct exchanges of our products are not possible at this stage. If
you need a different size or colour, you will need to return the item back to us
for a refund, and then place a new order.
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