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> Courses > Coaching > About > Contact Call (877) 399-8677 Login BE A TOP 10% PERFORMING PRACTICE WE SHOW YOU HOW. > Start With Our FREE Mini-Course BE A TOP 10% PERFORMING PRACTICE WE SHOW YOU HOW. > Start Our FREE Mini-Course WHAT IS A TOP 10% PERFORMING PRACTICE? WHAT IS A TOP 10% PERFORMING PRACTICE? -------------------------------------------------------------------------------- TOP 10% PERFORMING PRACTICES HAVE SYSTEMS AND STRATEGIES FOR: TOP 10% PERFORMING PRACTICES HAVE SYSTEMS AND STRATEGIES FOR: CONVERTING PHONE CALLS INTO NEW PATIENT VISITS Top 10% performing practices excel at converting calls into patients. We take your team members there. > See How MAXIMIZING CASE ACCEPTANCE & OPTIMAL TREATMENT Become a “Yes! Practice” where remarkable verbal skills result in more patients accepting optimal treatment. > Start Now RETAINING HAPPY PATIENTS WHO REPEAT & REFER Some things ensure that patients will always be back—and refer. We train your team in exactly what to do. > Learn More CONVERTING PHONE CALLS INTO NEW PATIENT VISITS Top 10% performing practices excel at converting calls into patients. We take your team members there. > See How MAXIMIZING CASE ACCEPTANCE & OPTIMAL TREATMENT Become a “Yes! Practice” where remarkable verbal skills result in more patients accepting optimal treatment. > Start Now RETAINING HAPPY PATIENTS WHO REPEAT & REFER Some things ensure that patients will always be back—and refer. We train your team in exactly what to do. > Learn More OUR REVIEWS: Rating 5.0 486 reviews Write a Review Where do you want to leave a review? marie shaw 7 days ago Engaging and fun! Posted on Google Sarah Gaines 7 days ago Coach Darci was amazing and very engaging!! Lots of fun and learning new skills to improve our TEAM 😊 Read more Posted on Google Katie Nobles 14 days ago Total Immersion today helped me feel more confident and comfortable talking to patients! Posted on Google Madison Priest 14 days ago STEVE IS VERY GREAT, HIGHLY RECOMMEND!I 100% recommend everyone to attend too total patient immersion. Thank you Steve for being great to us! Definitely will be doing this again! Read more Posted on Google David Patch 14 days ago Great course on what really needs to be discussed with patients to help them achieve their goals! Steve is fun to listen to and has fantastic info for case acceptance. Total mind shift! Read more Posted on Google Kenna Krichick 14 days ago Steve is awesome !!TOPS is changing the DENTA GAME!Thank you for the opportunity to be apart ofChanging lives ! Read more Posted on Google Steve Dove 14 days ago Exceptional training! ToPS is truly high caliber and it’s a pleasure to learn from them. Posted on Google Jennifer Mantanona 28 days ago I love the valuable information ToPS brings to our office to help grow our practice and build a cohesive team! Darci is an amazing coach! She captured my attention from start to finish, and looking forward to our next meeting. It was fun and interactive and we really got to discuss a lot of important topics. Read more Posted on Google Load More FREQUENTLY ASKED QUESTIONS: “WHAT IS TOPS?” The Total Patient Service Institute (ToPS) is a coaching company focused on developing the systems and skills for a dental team to be a “Yes” practice with the highest level of performance in team case presentation results. “WHAT TYPES OF PRACTICES DOES TOPS WORK WITH?” Because Total Patient Service happens in the two feet between the patient and each team member, ToPS works with all types of dental practices including solo, group, multi-location and DSOs. “CAN WE AFFORD IT?” Because all ToPS practice solutions are customized with the goal of a high return on investment, talk to our client service team about the best starting point for you for the best return. ToPS doesn’t cost, it pays! “HOW LONG HAS TOPS BEEN DOING THIS?” ToPS systems have been in development for decades with implementation across thousands of practices. With its origins dating back to a start in 1989 with its predecessor brand, Dental Boot Kamp, the skills taught have been adopted by top practices around the world. Early on, the late Dr. Peter Dawson immediately named the case acceptance skills taught and coached today at ToPS as “The MIssing Link in Dentistry.” With decades of proven practice performance, ToPS skills are at work every day in practices that strive for the highest level of case acceptance, patient service, and practice performance. “HOW CAN I KNOW THAT HELP FROM TOPS WILL WORK?” The proof is the track record. Read the hundreds of testimonials and online reviews. Watch the client interviews and practice case studies. If they can do it, so can you! > Contact > The YesPress Store © 2022 Total Patient Service Institute JOIN OUR FREE TRIAL Get started today before this once in a lifetime opportunity expires. Chat with us, powered by LiveChat