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Text Content

 * LOGIN
 * GET A QUOTE
 * CONTACT
   * (425) 559-9993
   * EMAIL
   * SUPPORT


 * 💼 VIRTUAL OFFICE HOURS
 * PRODUCT
   * Benefits & Features
   * Alerts & Reminders
   * Appointment Reminders
   * Automated Messaging
   * ePRO and Data Collection
   * REDCap Integration
   * SMS Surveys
   * Two-Way Text Messaging
 * WHO WE HELP
   * Use Cases
   * Universities & Hospitals
   * REDCap Users
   * Behavioral Research
   * Ecological Momentary Assessment
   * Children’s Hospital Research
   * CROs
   * Developers
   * Pharmaceutical
   * Public Health
   * Social Researchers
   * Studies Published
 * RESOURCES
   * Blog
   * Completed Studies
   * Knowledge Base
   * Support
   * Use Cases
   * Video Guides
   * Webinar Sign Up
 * DEMO
 * PRICING


TRANSFORM YOUR RESEARCH WITH INTELLIGENT TEXTING


AUTOMATED AND INTERACTIVE TEXT MESSAGING SOFTWARE TO IMPROVE
ADHERENCE, ENGAGEMENT, AND DATA COLLECTION.


OVER 150 MILLION REMINDERS, ALERTS, AND SURVEYS HAVE BEEN SENT WITH MOSIO.





HOW IT WORKS


MOSIO TEXTING LINES ARE CUSTOMIZABLE SMS CHANNELS SO YOU CAN COMMUNICATE MORE
EFFICIENTLY WITH PARTICIPANTS THE WAY THEY PREFER.




1. CONFIGURE MOSIO TEXT LINES FOR YOUR PROJECTS WITH CUSTOM MESSAGE SCHEDULES,
REMINDERS, AND AUTORESPONDERS.


2. ENROLL PARTICIPANTS INTO AUTOMATED MESSAGING SCHEDULES OR COMMUNICATE VIA
LIVE, TWO-WAY TEXTCHAT.


3. FOCUS ON OTHER TASKS WHILE MOSIO WORKS IN THE BACKGROUND TO KEEP PARTICIPANTS
ENGAGED AND ADHERENT.


SEE PLANS, GET A QUOTESEE PLANS, GET A QUOTE



IMPROVE RESEARCH WORKFLOWS ON AUTOPILOT


REMIND

SEND PERSONALIZED REMINDERS, COMPLIANCE ALERTS, AND ADHERENCE MESSAGES TO KEEP
PARTICIPANTS ON TASK.

Learn more


RETAIN

KEEP PARTICIPANTS ENGAGED AND INTERESTED USING THE TECHNOLOGY THEY PREFER: TEXT
MESSAGING.

Learn more


REPORT

SCHEDULE AUTOMATED SURVEY LINKS OR SMS SURVEYS WITH “NUDGE” REMINDERS AND
NOTIFICATIONS TO ENSURE YOU GET YOUR DATA.

Learn more


SAVE TIME AND IMPROVE ADHERENCE


PHONE CALLS AND EMAILS ARE NO LONGER EFFECTIVE.


MOSIO TEXT LINES FREE UP STAFF TIME WHILE LEVERAGING MOBILE’S MOST POPULAR
CHANNEL.



END VOICEMAIL “PHONE TAG”

TELEPHONE USE IS DECREASING. WITH ROBOCALLS OUT OF CONTROL, PEOPLE ARE ANSWERING
THE PHONE LESS, ESPECIALLY WHEN THEY DON’T RECOGNIZE THE NUMBER.

STOP CHASING PARTICIPANTS

… AND STILL LOSING THEM, WHICH MEANS SPENDING EVEN MORE TIME REPLACING THEM (AND
STARTING THE WHOLE PROCESS OVER FROM SCRATCH).

REDUCE MANUAL DATA ENTRY

GET TO YOUR DATA ANALYSIS FASTER BY REDUCING THE MANUAL TASKS REQUIRED TO
RECEIVE IT IN A USABLE FORMAT.

ELIMINATE REPETITIVE TASKS

REPEATING THE SAME COMMUNICATION TASKS FOR EACH PARTICIPANT IS AN EXPENSIVE
TIME-SUCK AND COMPLETELY AVOIDABLE WITH THE RIGHT TOOLS.


GET A QUOTE/PROJECT PLANGET A QUOTE/PROJECT PLAN



3 KEY BENEFITS


1. IMPROVE COMMUNICATION WORKFLOWS


2. INCREASE ENGAGEMENT AND COMPLIANCE


3. DO TEXT MESSAGING THE RIGHT WAY




THE FUTURE OF RESEARCH COMMUNICATIONS, TODAY


COMMUNICATE MORE EFFICIENTLY AND EFFECTIVELY ON MOBILE'S MOST POPULAR CHANNEL:
TEXT MESSAGING.


REACH PARTICIPANTS ANYWHERE

REACH PARTICIPANTS ON THE DEVICE THEY DON’T LEAVE HOME WITHOUT: THEIR MOBILE
PHONE. BOOST RESPONSE RATES BY MAKING IT EASY AND CONVENIENT FOR THEM TO ENGAGE.


COMMUNICATE MORE EFFICIENTLY

USE TEXT MESSAGING TO COLLECT DATA AND COMMUNICATE, ONE-TO-MANY OR ONE-TO-ONE.
SET UP PREPARED MESSAGES AND REPLIES OR RESPOND INDIVIDUALLY.


SEND/RECEIVE TEXT, IMAGES, & EMOJIS

SEND SURVEY QUESTIONS, LINKS, IMAGES, AND EMOJIS. COMMUNICATE WITH PARTICIPANTS
THE WAY THEY PREFER WHILE REDUCING THE WORKLOAD ON STUDY STAFF.


GET HIGHER QUALITY DATA FASTER


GET YOUR DATA FASTER

TEXT MESSAGES ARE VIEWED FASTER THAN EMAILS OR VOICEMAILS. YOU CAN USE MOSIO TO
SEND TEXT MESSAGE SURVEYS OR LINKS TO OTHER DATA CAPTURE SOFTWARE.


IMPROVE ADHERENCE

COLLECT RESPONSES RELIABLY, DIRECTLY FROM THE SOURCE. CONFIGURE “NUDGE”
REMINDERS TO ENSURE SURVEYS, QUESTIONNAIRES, AND EPRO ENTRIES ARE COMPLETED AS
QUICKLY AS POSSIBLE.


REAL-TIME VISIBILITY

MONITOR RESPONSES AND TRENDS AS THEY HAPPEN, SO YOU CAN SPOT ISSUES EARLY AND
ADJUST QUICKLY – EXPORT YOUR DATA AS OFTEN AS YOU WISH.


YOU'LL NEVER COMMUNICATE THE SAME WAY AGAIN


BLOG POST: “MOSIO IS LIKE ANOTHER MEMBER OF OUR RESEARCH TEAM.“


MOSIO IS MADE FOR RESEARCHERS. ONCE THE SYSTEM IS CONFIGURED, IT TAKES LESS THAN
15 SECONDS TO ENROLL AND MONITOR A PARTICIPANT IN THE SYSTEM, USING OUR
STORYLINES MODULE.


STORYLINES WAS MADE TO PROVIDE YOU WITH “SET IT AND FORGET IT” AUTOMATED
COMMUNICATIONS IN YOUR STUDIES, WHETHER YOU’RE SENDING TEXT-BASED INTERVENTIONS,
COLLECTING DATA, OR REMINDING PARTICIPANTS TO COMPLETE IMPORTANT TASKS.

Learn more about Storylines


EXPERIENCE AUTOMATED, PERSONALIZED COMMUNICATIONS


MESSAGING AUTOMATION


ENJOY “SET IT AND FORGET IT” AUTOMATION FUNCTIONS TO DELIVER MESSAGES AND
REMINDERS. TIMING CAN BE CALENDAR-BASED, TIME-BASED, OR EVENT-TRIGGERED. SET IT
UP ONCE AND LET IT RUN.


PERSONALIZE MESSAGES


TAILOR MESSAGES AND REPLIES BASED ON PARTICIPANT RESPONSES AND ACTIVITY. INJECT
CUSTOM DATA SETS (%FIRSTNAME%, %COORDINATORNAME%, %STUDYDETAILS%) INTO MESSAGES
TO PERSONALIZE THE PARTICIPANT EXPERIENCE.


AUTOMATED FOLLOW UPS


SEND FOLLOW-UP QUESTIONS, INFORMATION, OR REMINDERS BASED ON PARTICIPANT REPLIES
(OR INACTION). AUTOMATICALLY REMIND SUBJECTS TO COMPLETE ANY DESIRED TASK:
FINISH A DIARY, TAKE MEDICINE, OR ATTEND APPOINTMENTS.


ALL THE FEATURES YOU NEED TO GET THE RESULTS YOU WANT

AUTOMATED MESSAGES

SURVEYS

APPOINTMENT REMINDERS

PERSONALIZED MESSAGES

TWO-WAY TEXTING

IMPROVE ADHERENCE

NOTIFICATIONS

REDCAP INTEGRATION


… AND IT’S MORE EFFICIENT AND OFTEN COSTS LESS THAN DOING THE WORK MANUALLY




MOSIO OFTEN PAYS FOR ITSELF BY SAVING ON COSTS FOR:

RESEARCH RESOURCES

MORE AUTOMATION, LESS MANUAL WORK, AND FEWER ERRORS.



PARTICIPANT DEVICES

SUBJECTS USE THEIR OWN MOBILE PHONES, SO THEY AUTOMATICALLY KNOW HOW IT WORKS.



DATA ENTRY

DATA ISN’T MANUALLY ENTERED – IT’S COLLECTED DIRECTLY FROM YOUR PARTICIPANTS AND
SAVED FOR YOU TO EXPORT



FOLLOW-UPS

MOST FOLLOW-UPS ARE SENT AUTOMATICALLY, NOT MANUALLY.



REMINDERS

MULTIPLE REMINDERS CAN BE SCHEDULED IN ADVANCE.



POSTAGE

NO LONGER NEEDED (AND NO MORE DELAYS WAITING FOR MAIL TO ARRIVE).



PHONE CALLS

TEXT MESSAGES CAN REPLACE PHONE CALLS (FASTER THAN CONVERSATIONS AND PHONE TAG).



EMAILS

MOST EMAILS CAN BE REPLACED WITH TEXT MESSAGES (WHICH ARE SHORTER SO THEY’RE
EASIER TO WRITE).



PRINTING SURVEYS/QUESTIONNAIRES

NO LONGER NEEDED (GOOD FOR THE PLANET AND YOUR BUDGET).



CHASING AND REPLACING DROP-OUTS

SPEND LESS TIME TRACKING PEOPLE DOWN (AND LOSE FEWER OF THEM) BY STAYING IN
CLOSER TOUCH ON THE DEVICE THEY ALWAYS HAVE WITH THEM.




…IT ALSO FREES UP VALUABLE TIME FOR TASKS THAT REQUIRE YOUR INDIVIDUAL ATTENTION
AND SPECIALIZED EXPERTISE.




BECAUSE YOU HAVE MORE IMPORTANT THINGS TO DO.


GET A QUOTE/PROJECT PLANGET A QUOTE/PROJECT PLAN



6 REASONS MORE RESEARCHERS CHOOSE MOSIO


HELPING YOU ACHIEVE STUDY GOALS AND IMPROVE YOUR WORKFLOW PROCESSES ARE OUR TOP
PRIORITIES.


INCREASE ENGAGEMENT AND RETENTION


IMPROVE ADHERENCE AND DATA COLLECTION

PARTICIPANTS USE THEIR OWN DEVICES

TEXT MESSAGING IS THE MOST POPULAR COMMUNICATION CHANNEL, WITH 90% OF MESSAGES
OPENED AND READ WITHIN 3 MINUTES. MOSIO ENABLES RESEARCHERS TO ENGAGE STUDY
SUBJECTS THROUGH TWO-WAY COMMUNICATIONS, ALERTS, AND DATA COLLECTION
METHODS ACCESSIBLE ON ALL MOBILE PHONES.



MOTIVATE, EDUCATE, AND INCENTIVIZE

STUDY VOLUNTEERS HAVE A VARIETY OF REASONS WHY THEY PARTICIPATE IN RESEARCH.
MOSIO GIVES YOU THE TOOLS TO PROVIDE INCENTIVES, MOTIVATIONAL MESSAGES OR ADD
GAMIFICATION ELEMENTS TO YOUR STUDY, MAKING IT A MORE ENGAGING AND ENJOYABLE
EXPERIENCE, AND MINIMIZING DROPOUT.



COMMUNICATE WHEN AND WHERE IT MATTERS

SUCCESSFUL RESEARCH REQUIRES EFFICIENT TWO-WAY COMMUNICATIONS BETWEEN
PARTICIPANTS AND STUDY STAFF. OUR SOFTWARE WAS DESIGNED WITH YOU AND YOUR
SUBJECTS IN MIND, ENABLING TIMELY TEXT MESSAGE ALERTS, REMINDERS, OR SMS
SURVEYS THAT CAN BE RECEIVED AND RESPONDED TO EFFICIENTLY.



SURVEYS ACCESSIBLE ON EVERY MOBILE PHONE

MOSIO ENABLES YOU TO DESIGN AND DEPLOY TEXT MESSAGE SURVEYS ACCESSIBLE TO EVERY
PARTICIPANT WITH NO MOBILE APPS TO DOWNLOAD. AUTOMATED NUDGE AND COMPLETION
REMINDERS HELP ENSURE YOU GET YOUR DATA IN A TIMELY MANNER.  INTEGRATE
SEAMLESSLY WITH REDCAP  OR USE WITH OTHER EDC SOFTWARE.



FIX YOUR NO-SHOW PROBLEM

INTEGRATE SEAMLESSLY INTO THE BUSY LIVES OF STUDY VOLUNTEERS AND KEEP
APPOINTMENTS ON TRACK. OUR APPOINTMENT REMINDERS CAN BE PERSONALIZED WHILE
MAINTAINING PRIVACY AND ALERT STUDY COORDINATORS IN REAL-TIME WHEN CANCELLATIONS
OCCUR SO THEY CAN BE RESCHEDULED ASAP.



ADHERENCE AND COMPLIANCE REMINDERS

AUTOMATED REMINDERS FOR MEDICATION OR STUDY ACTIVITY ADHERENCE IS STEP ONE. THE
SYSTEM ASKS FOR CONFIRMATION, PROVIDING DATA THAT CAN BE MONITORED BY RESEARCH
STAFF TO ENSURE TIMELY ADHERENCE. OUR DASHBOARD PROVIDES STUDY STAFF WITH
VISIBILITY SO THEY CAN INTERVENE IF NECESSARY.



GET A QUOTE/PROJECT PLANGET A QUOTE/PROJECT PLAN



CLIENT TESTIMONIALS

> Mosio has become a valuable asset in how I approach challenges with retention.
> In my capacity as a Project Director for a NIMH-funded project, Mosio’s
> integrated texting platform allowed me to increase retention rates by more
> than 30%. In addition to increasing retention, the platform is user friendly
> and downloadable to workable formats. Mosio was such a useful tool, I decided
> to utilize it while working for Baylor College of Medicine to increase
> retention for one of our research studies here. This is an amazing service and
> I intend to work with them for years to come.
> 
> “
> Timothy BrownMPH, Baylor College of Medicine

> Mosio has been invaluable for communicating with our research subjects. We use
> it to recruit, schedule (and reschedule) appointments, collect survey
> responses, and to keep in touch with our subjects in between study visits. In
> an era when fewer and fewer people answer phone calls or check voicemail
> messages, Mosio’s text messaging services have saved us an enormous amount of
> time and effort in our clinical research studies. I can’t imagine running a
> study without it!
> 
> “
> Andrea G. Gillman, PhDResearch Program Manager, University of Pittsburgh
> School of Medicine

> Mosio worked diligently to help us develop a two-way text platform that was
> customizable, user-friendly, and easily deployed to our research participants.
> We would highly recommend their support when developing culturally tailored
> adherence tools for hard to engage populations.
> 
> “
> Jennifer OlsonProject Director, Brown University School of Public Health

> The Mosio platform has aided our company in bridging communication gaps
> between physicians and patients. The platform has consistently delivered
> reliable messaging to our target audience on a weekly basis. We have also
> found the staff to be very responsive and reliable.
> 
> “
> Liz HowarthUS HealthConnect

> We had an amazing response with Mosio! The minute we sent the text, we would
> immediately get a lot of calls. It was not double, not, triple, but five times
> the response, even with less people contacted (compared to e-mail).
> 
> “
> Mazen ZariDirector of Operations, Johnson County Clinical Trials

> Mosio has been an integral part of our success in our NIH-funded research
> project. The staff are knowledgeable and extremely helpful in assisting with
> the week-to-week intricacies of handling our data needs. The turnaround time
> for data requests is excellent! Mosio has set a new standard for service to
> researchers with their ability to reach target populations through their
> mobile software. I recommend Mosio to my colleagues.
> 
> “
> Richard CosbyDDI Endowed Professor, University of Kentucky College of Public
> Health

> Mosio has been a vital part of our project’s design over the past two years.
> We have leaned greatly on their knowledgeable staff to help trouble shoot tech
> issues, as well as customize our daily text surveys. By design, our project’s
> text surveys are complex, and Mosio’s team was up for the challenge. We are
> deeply grateful for their expertise, and would highly recommend them to
> others.
> 
> “
> Jennifer CopelandRegistered Nurse, Duke University Health System

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CLIENTS

WE WORK WITH INNOVATIVE RESEARCH ORGANIZATIONS EMBRACING MOBILE TECHNOLOGIES.






AUTOMATE YOUR COMMUNICATIONS AND SUPER CHARGE YOUR STUDIES!


Get an Instant Quote


ABOUT MOSIO

Mosio is a two-way text messaging company specializing in mobile solutions for
research. Our award winning Patient Engagement Platform enables researchers to
engage and retain study participants through text message alerts, reminders,
surveys and interactive TextChat features.
Read more about us.

Meet our Team
Press
Careers
Blog

Privacy Policy

FEATURES

OVERVIEW
CAPABILITIES
REMIND (Text Reminders)
RETAIN (Engagement)
REPORT (Data Collection)

--------------------------------------------------------------------------------

MODULES

ePRO and eDiaries
Text Message Surveys
Automated Messaging
Appointment Reminders
Google and Outlook Calendar Reminders
Medication Reminders
Interactive TextChat
Text Message Alerts
Retention and Engagement
Study Team Reminders
Custom REDCap Integration
REDCap Direct
COVID Contact Tracing

HELPFUL LINKS

Login
Support
System Status
Video Guides
Pricing
Get a Free Project Plan
Developers

--------------------------------------------------------------------------------

WHO WE HELP

Overview
Use Cases
University Researchers
Behavioral Researchers
Pharmaceutical and Biotech
Medical Device Manufacturers
Social Researchers
Children’s Hospital Researchers
Public Health Departments
CROs
REDCap Admins
Developers
Clinical Study Teams
IT and Compliance Departments

CONTACT INFORMATION

EMAIL US

TEXT US
USA / Canada: 425-559-9993

TALK TO US
877-667-4699 / 425-559-9993

OFFICE
8001 14th Ave NE, Suite A
Seattle, WA 98115

© 2024 Mosio. All Rights Reserved.

 * 
 * 
 * 


 * 💼 VIRTUAL OFFICE HOURS
 * PRODUCT
   * Benefits & Features
   * Alerts & Reminders
   * Appointment Reminders
   * Automated Messaging
   * ePRO and Data Collection
   * REDCap Integration
   * SMS Surveys
   * Two-Way Text Messaging
 * WHO WE HELP
   * Use Cases
   * Universities & Hospitals
   * REDCap Users
   * Behavioral Research
   * Ecological Momentary Assessment
   * Children’s Hospital Research
   * CROs
   * Developers
   * Pharmaceutical
   * Public Health
   * Social Researchers
   * Studies Published
 * RESOURCES
   * Blog
   * Completed Studies
   * Knowledge Base
   * Support
   * Use Cases
   * Video Guides
   * Webinar Sign Up
 * DEMO
 * PRICING

 * LOGIN
 * GET A QUOTE
 * CONTACT
   * (425) 559-9993
   * EMAIL
   * SUPPORT