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URL:
https://community.adobe.com/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11194143
Submission: On July 22 via manual from US — Scanned from DE
Submission: On July 22 via manual from US — Scanned from DE
Form analysis 2 forms found in the DOM
Name: form_88ad7eb62696bf — POST https://community.adobe.com/t5/forums/v5/forumtopicpage.searchformv32.form.form
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<input class="lia-as-search-action-id" name="as-search-action-id" type="hidden">
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</span>
<span id="clearSearchButton_88ad7eb62696bf" role="button" tabindex="0" title="Clear" class="lia-clear-field lia-js-hidden" aria-label="Clear the search input"></span>
<span class="lia-cancel-search">cancel</span>
</form>Name: form_88ad7ec64aecee — POST https://community.adobe.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.inlinemessagereplyeditor_0.form.form.form.form
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<a href="#" class="lia-link-navigation lia-media-uploader-tab-list-link ng-hide" tabindex="0" ng-bind="'li.media.uploader-dialog.tabs.upload' | translate" ng-click="updateSelected($event, tab)" ng-keydown="tabToEnd($event, $index + 1)" ng-show="active.tab !== tab" li-media-uploader-tab-start="">Upload</a>
<span class="lia-link-navigation lia-link-disabled lia-media-uploader-tab-list-link-disabled" tabindex="0" ng-bind="'li.media.uploader-dialog.tabs.upload' | translate" ng-keydown="tabToEnd($event, $index + 1)"
ng-show="active.tab === tab" li-media-uploader-tab-start="" li-common-auto-focus="">Upload</span>
</li><!---->
<li ng-repeat="tab in tabs" class="lia-media-uploader-tab">
<a href="#" class="lia-link-navigation lia-media-uploader-tab-list-link" tabindex="0" ng-bind="'li.media.uploader-dialog.tabs.web' | translate" ng-click="updateSelected($event, tab)" ng-keydown="tabToEnd($event, $index + 1)" ng-show="active.tab !== tab" li-media-uploader-tab-start="">URL</a>
<span class="lia-link-navigation lia-link-disabled lia-media-uploader-tab-list-link-disabled ng-hide" tabindex="0" ng-bind="'li.media.uploader-dialog.tabs.web' | translate"
ng-keydown="tabToEnd($event, $index + 1)" ng-show="active.tab === tab" li-media-uploader-tab-start="" li-common-auto-focus="">URL</span>
</li><!---->
<li ng-repeat="tab in tabs" class="lia-media-uploader-tab">
<a href="#" class="lia-link-navigation lia-media-uploader-tab-list-link" tabindex="0" ng-bind="'li.media.uploader-dialog.tabs.saved' | translate" ng-click="updateSelected($event, tab)" ng-keydown="tabToEnd($event, $index + 1)" ng-show="active.tab !== tab" li-media-uploader-tab-start="">Saved Photos</a>
<span class="lia-link-navigation lia-link-disabled lia-media-uploader-tab-list-link-disabled ng-hide" tabindex="0" ng-bind="'li.media.uploader-dialog.tabs.saved' | translate"
ng-keydown="tabToEnd($event, $index + 1)" ng-show="active.tab === tab" li-media-uploader-tab-start="" li-common-auto-focus="">Saved Photos</span>
</li><!---->
</ul>
</div>
<div class="lia-media-uploader-header-album-selector-column lia-quilt-column lia-quilt-column-04 ng-hide" ng-show="configuration.showFormattingOptions">
<li:media-album-selector li-albums="albums" ng-class="{ 'lia-visibility-hidden': active.tab.id === 'saved' }">
<div class="lia-media-album-selector" li-common-text-ready="'media'">
<span class="lia-media-album-selector-label">Upload location</span>
<div class="lia-menu-navigation">
<div class="lia-media-album-selector-album-list lia-menu-navigation-wrapper lia-menu-action" ng-class="{'dropdownHover': displayAlbumList}">
<div class="lia-menu-navigation">
<div class="dropdown-default-item">
<a ng-click="toggleMenu($event)" role="combobox" aria-haspopup="true" aria-expanded="false" aria-autocomplete="list" aria-owns="album-list" aria-label="" class="default-menu-option lia-media-album-selector-default-menu-option lia-link-navigation" href="#"><i class="lia-fa lia-fa-folder-open"></i></a>
<div class="dropdown-positioning">
<div class="dropdown-positioning-static">
<ul class="lia-menu-dropdown-items lia-media-menu-dropdown-items">
<li>
<a class="lia-media-album-list-title">
<span class="lia-media-album-selector-album-name" ng-bind="'li.media.album-selector.title' | translate">Add Photos to Album:</span>
</a>
</li>
<ul role="listbox" lia-id="album-list" class="lia-menu-dropdown-items-nested">
<!---->
</ul>
<li>
<span data-render-time="0" data-component="lithium.web2.components.link.LinkSeparator" data-page="lithium.web2.pages.layout.contributions.CommonLayoutComponents"
data-alias="common.widget.link-separator" class="lia-separator lia-component-common-widget-link-separator">
<span class="lia-separator-post"></span>
<span class="lia-separator-pre"></span>
</span>
</li>
<li ng-keydown="closeNewAlbum($event)">
<!----><a class="lia-media-album-selector-new-album-row" href="#" ng-click="selectAlbum(newAlbum, $event)" ng-if="!newAlbum.selected">
<span class="lia-media-album-selected-check"></span>
<span class="lia-media-album-selector-new-album-title" ng-show="!newAlbum.selected" ng-bind="'li.media.album-selector.new.title' | translate">New Album</span>
</a><!---->
<!---->
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</li:media-album-selector>
</div>
<div class="lia-media-uploader-header-close-column lia-quilt-column lia-quilt-column-01">
<div class="lia-media-uploader-header-close">
<a class="tab-close-focus" role="button" aria-label="Close" href="#" ng-click="close($event)" tabindex="0">
<i class="lia-fa lia-fa-times"></i>
</a>
</div>
</div>
</div>
<div class="lia-media-uploader-dialog-body lia-quilt-row lia-media-uploader-dialog-no-items" ng-class="{'lia-media-uploader-dialog-no-items': !hasImages() || selectingSavedPhotos }">
<div class="lia-media-uploader-body-tab-content lia-quilt-column-19">
<li:common-feedback li-channel="feedbackChannel" ng-show="hasImages()" class="ng-hide"><!---->
</li:common-feedback>
<!---->
<div class="lia-media-uploader-tab-content lia-media-uploader-upload-content" ng-class="'lia-media-uploader-' + active.tab.id + '-content'"
ng-include="'media/uploader-dialog/uploader-dialog.' + active.tab.id + '-tab.tpl.html'">
<div class="lia-media-uploader-upload-tab">
<!---->
<li:media-uploader-image-list li-image-list="$parent.images" li-scroll-container="scrollContainer" li-show-uploader="$parent.display && $parent.images.length < $parent.configuration.limit"
li-albums="$parent.albums" li-limit="$parent.configuration.limit">
<ul ng-class="['lia-media-uploader-image-list', 'lia-list-tile',
{ 'lia-media-image-list-with-images': liImageList.length > 0 }]" ng-sortable="sortableOptions" class="lia-media-uploader-image-list lia-list-tile">
<!---->
<li class="lia-media-tile lia-tile-image lia-tile-image-uploader ng-hide" id="lia-tile-image-uploader" ng-show="liShowUploader">
<li:media-image-upload feedback-channel="'uploader-dialog'" li-mobile-view="isMobileView" ng-model="liImageList" li-show="liShowUploader" li-albums="liAlbums" li-limit="liLimit"
class="ng-untouched ng-valid ng-not-empty ng-dirty ng-valid-parse">
<div ngf-drop="fileSelected($files, $invalidFiles, $event)" ngf-multiple="true"
ngf-pattern=".jpg,.JPG,.jpeg,.JPEG,.gif,.GIF,.png,.PNG,image/jpg,image/JPG,image/jpeg,image/JPEG,image/gif,image/GIF,image/png,image/PNG" ngf-include-dir="true" ngf-max-size="10024kb"
ngf-drag-over-class="{accept:'lia-drop-accept', reject:'lia-drop-reject', delay:100}" ng-class="['lia-media-image-upload', { 'lia-media-mobile-uploader' : liMobileView,
'lia-media-image-uploaded': uploadedImages.length > 0,
'lia-media-no-image-uploaded': uploadedImages.length === 0 }]" li-common-text-ready="'media'" class="lia-media-image-upload lia-media-no-image-uploaded">
<div class="lia-row lia-media-image-upload-errors" ng-hide="uploadedImages.length > 0">
<div class="lia-cell">
<li:common-feedback li-channel="feedbackChannel"><!---->
</li:common-feedback>
</div>
</div>
<div class="lia-row lia-media-image-upload-contents-wrapper ng-hide" ng-show="liShow">
<div class="lia-media-image-upload-contents lia-cell">
<li:media-album-selector li-albums="liAlbums">
<div class="lia-media-album-selector" li-common-text-ready="'media'">
<span class="lia-media-album-selector-label">Upload location</span>
<div class="lia-menu-navigation">
<div class="lia-media-album-selector-album-list lia-menu-navigation-wrapper lia-menu-action" ng-class="{'dropdownHover': displayAlbumList}">
<div class="lia-menu-navigation">
<div class="dropdown-default-item">
<a ng-click="toggleMenu($event)" role="combobox" aria-haspopup="true" aria-expanded="false" aria-autocomplete="list" aria-owns="album-list" aria-label="" class="default-menu-option lia-media-album-selector-default-menu-option lia-link-navigation" href="#"><i class="lia-fa lia-fa-folder-open"></i></a>
<div class="dropdown-positioning">
<div class="dropdown-positioning-static">
<ul class="lia-menu-dropdown-items lia-media-menu-dropdown-items">
<li>
<a class="lia-media-album-list-title">
<span class="lia-media-album-selector-album-name" ng-bind="'li.media.album-selector.title' | translate">Add Photos to Album:</span>
</a>
</li>
<ul role="listbox" lia-id="album-list" class="lia-menu-dropdown-items-nested">
<!---->
</ul>
<li>
<span data-render-time="0" data-component="lithium.web2.components.link.LinkSeparator" data-page="lithium.web2.pages.layout.contributions.CommonLayoutComponents"
data-alias="common.widget.link-separator" class="lia-separator lia-component-common-widget-link-separator">
<span class="lia-separator-post"></span>
<span class="lia-separator-pre"></span>
</span>
</li>
<li ng-keydown="closeNewAlbum($event)">
<!----><a class="lia-media-album-selector-new-album-row" href="#" ng-click="selectAlbum(newAlbum, $event)" ng-if="!newAlbum.selected">
<span class="lia-media-album-selected-check"></span>
<span class="lia-media-album-selector-new-album-title" ng-show="!newAlbum.selected" ng-bind="'li.media.album-selector.new.title' | translate">New Album</span>
</a><!---->
<!---->
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</li:media-album-selector>
<div>
<span class="lia-image-upload-icon-wrapper">
<i class="lia-fa lia-fa-picture-o lia-fa-5x lia-image-upload-icon"></i>
</span>
<div class="lia-media-image-upload-drag">Drag here to start uploading</div>
</div>
<div class="lia-media-image-upload-button-group lia-button-group lia-button-group-center" ng-show="!showFlashRequired()">
<div class="lia-media-image-upload-title">Drag photos here or</div>
<span class="lia-button-wrapper lia-button-wrapper-secondary lia-button-wrapper-lg">
<button type="file" ngf-select="fileSelected($files, $invalidFiles, $event)" ngf-multiple="true"
ngf-pattern=".jpg,.JPG,.jpeg,.JPEG,.gif,.GIF,.png,.PNG,image/jpg,image/JPG,image/jpeg,image/JPEG,image/gif,image/GIF,image/png,image/PNG" ngf-max-size="10024kb" ngf-allow-dir="false"
class="lia-button lia-button-lg lia-button-secondary lia-button-image-upload" li-common-element-hook="fileUploadButton">
<span class="lia-image-upload-button-text" ng-bind="getUploadButtonTextKey()|translate:{count:liLimit}:'messageformat'">Choose Files</span>
<i class="lia-fa lia-fa-picture-o lia-fa-5x lia-image-upload-icon"></i>
</button>
</span>
</div>
<div class="lia-media-image-upload-mobile-instruction">Tap for upload options</div>
<div ng-show="showFlashRequired()" ng-bind="'li.media.image-upload.no-flash'|translate" class="ng-hide">You must install or upgrade to the latest version of Adobe Flash Player before you can upload
images.</div>
</div>
</div>
</div>
</li:media-image-upload>
</li>
</ul>
</li:media-uploader-image-list>
</div>
</div>
</div>
<!---->
<!---->
</div>
<div class="lia-media-image-upload-mobile-menu">
<div class="lia-media-image-upload-mobile-header">
<button class="lia-button-close" ng-click="close($event)">
</button>
<span class="lia-media-uploader-header-title">
<i class="lia-fa lia-fa-camera"></i>
<span ng-bind="'li.media.uploader-dialog.title' | translate">Photos</span>
</span>
<button class="lia-button-upload-mobile-done lia-link-disabled" ng-class="{ 'lia-link-disabled': !canAddImages() }" ng-bind="'li.media.uploader-dialog.buttons.done' | translate" ng-disabled="!canAddImages()"
ng-click="handleImageAction($event, 'center')" disabled="disabled">Done</button>
</div>
</div>
</div>
</div>
</li:media-uploader-dialog><textarea class="lia-form-tiny-mce-editor-input lia-editor-gte-2-input lia-message-editor" id="tinyMceEditor_88ad7ec64aecee" name="tinyMceEditor"></textarea>
<div class="drag-drop-feedback-container lia-js-hidden">
<span id="feedback-successinformationbox_88ad7ec64aecee_78"> </span>
<div class="InfoMessage lia-panel-feedback-inline-note" id="informationbox_88ad7ec64aecee_78">
<div role="alert" class="lia-text">
<p ng-non-bindable="" tabindex="0"> never-displayed </p>
</div>
</div>
</div>
<div class="lia-media-snippet-preview" id="messagepresnippet_88ad7ec64aecee">
<div class="lia-media-snippet-preview-description-text">
</div>
</div>
</div>
<div role="tabpanel" id="preview_88ad7ec64aecee" class="message-preview lia-js-hidden">
<div class="lia-feedback-loading"><span class="lia-img-feedback-loading lia-fa-feedback lia-fa-loading lia-fa" title="Loading" alt="Loading" aria-label="Loading" role="img" id="display_0_88ad7ec64aecee"></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="lia-attachments-drop-zone">
<div class="lia-file-upload-wrapper" id="filedragdrop_88ad7ec64aecee">
<div class="lia-file-upload">
<div class="lia-file-upload-unregistered"> You must be signed in to add attachments </div>
</div>
</div>
</div>
<div class="lia-js-hidden lia-file-error-msg">
<span id="feedback-errorinformationbox_88ad7ec64aecee_79"> </span>
<div class="InfoMessage lia-panel-feedback-inline-alert" id="informationbox_88ad7ec64aecee_79">
<div role="alert" class="lia-text">
<p ng-non-bindable="" tabindex="0"> never-displayed </p>
</div>
</div>
</div>
<div class="lia-inline-ajax-feedback lia-inline-ajax-feedback-persist lia-saved-autosave-feedback">
<div class="AjaxFeedback" id="savedAutosaveFeedback_88ad7ec64aecee"></div>
</div>
<input class="lia-form-parent-message-ref-input" value="11194143" id="parentMessageRef_88ad7ec64aecee" name="parentMessageRef" type="hidden">
<input class="lia-form-container-id-input" value="inlinemessagereplyeditor_0_88ad7ec64aecee" id="containerId_88ad7ec64aecee" name="containerId" type="hidden">
<input class="lia-form-media-snippet-url-input" id="mediaSnippetUrl_88ad7ec64aecee" name="mediaSnippetUrl" type="hidden">
</div>
</div>
</div>
<div class="lia-quilt-row lia-quilt-row-standard lia-input-edit-form-row">
<div class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-left lia-input-edit-form-column">
<div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty">
</div>
</div>
<div class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-right lia-input-edit-form-column">
<div class="lia-quilt-column-alley lia-quilt-column-alley-right lia-mark-empty">
</div>
</div>
</div>
<div class="lia-quilt-row lia-quilt-row-standard lia-input-edit-form-row">
<div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-input-edit-form-column">
<div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty">
</div>
</div>
</div>
<div class="lia-quilt-row lia-quilt-row-standard lia-input-edit-form-row lia-quilt-row-last">
<div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-input-edit-form-column">
<div class="lia-quilt-column-alley lia-quilt-column-alley-single">
<div class="lia-quilt-row lia-quilt-row-standard lia-form-buttons-empty-left-column">
<div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left">
<div class="lia-quilt-column-alley lia-quilt-column-alley-left"> </div>
</div>
<div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right">
<div class="lia-quilt-column-alley lia-quilt-column-alley-right">
<div class="lia-form-submit lia-button-group">
<span class="lia-button-wrapper lia-button-wrapper-primary lia-button-wrapper-Submit-action"><input value="Submit" name="submitContext_0X" type="hidden"><input title="" class="lia-button lia-button-primary lia-button-Submit-action"
value="Post" id="submitContext_88ad7ec64aecee_0" name="submitContext_0" type="submit"></span>
<span class="lia-button-wrapper lia-button-wrapper-primary lia-button-wrapper-Cancel-action"><input value="Cancel" name="submitContext_1X" type="hidden"><input title="" class="lia-button lia-button-primary lia-button-Cancel-action"
value="Cancel" formnovalidate="formnovalidate" id="submitContext_88ad7ec64aecee_1" name="submitContext_1" type="submit"></span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<textarea style="display: none !important;" maxlength="100" rows="8" cols="45" name="hpField"></textarea>
</form>Text Content
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PDF FILLABLE FORM NOT DISPLAYING FIELD DATA
T_Hubbard
New Here ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/td-p/11194143
Jun 09, 2020 Jun 09, 2020
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Greetings,
I have an employee who is receiving fillable PDF forms for work via email. When
opening file preview on the form within Outlook Desktop the form is displayed
and the field data is in the fields designated. When opening the PDF with Reader
or Acrobat Pro the forms field data is blank. Clicking on fields to highlight
test does not reveal anything, and trying to insert a space and delete the space
within the field nothing is revealed. When opening the file with MS Edge, all
the forms field data is then viewable. I have another employee that was able to
open the same form using their Acrobat XI and was able to view the field data as
well. With opening the PDF's via Edge, we are able to print form to MS Print to
PDF and upon doing so and opening with Reader or Acrobat Pro the form data is
viewable. I have checked the versions of Reader and Acrobat Pro and both are up
to date as well. Any suggestions are greatly appreciated.
TOPICS
PDF and browsers , PDF forms , View PDF
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1 CORRECT ANSWER
try67
Community Expert , Jun 14, 2020 Jun 14, 2020
try67 • Community Expert , Jun 14, 2020 Jun 14, 2020
This is usually the fault of the application used to fill in the form, most
likely Apple Preview, MS Reader or one of the browser plugins. Instruct the
users to only use Adobe Reader and it should work fine.
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barbc88891985
Community Beginner ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11204330#M67348
Jun 12, 2020 Jun 12, 2020
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Having a similar issue: Upon opening the PDF in Acrobat Reader (ver.
2020.009.20067) the form fields are blank. But, in our case, if you click in a
field location, the data shows up - only for that one field.
Another interesting discovery is if you zoom the window (in any direction)
everything suddenly appears. Very strange.
NOTES: We received the document from someone else but the properties reveal the
following:
Application: Acrobat PDFMaker 20 for Word.
PDF Producer: Adobe PDF Library 20.9.95
PDF Version is: 1.6 (Acrobat 7.x)
I have played with different settings in Adobe Reader, but do not want to spend
a lot of time on this. I have the feeling it will be fixed with a software
revision: Either Adobe Reader or Acrobat PDFMaker 20 for Word???
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Correct answer by try67
Community Expert ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11206920#M67367
Jun 14, 2020 Jun 14, 2020
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This is usually the fault of the application used to fill in the form, most
likely Apple Preview, MS Reader or one of the browser plugins. Instruct the
users to only use Adobe Reader and it should work fine.
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3 3 Upvotes
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barbc88891985
Community Beginner ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11209087#M67387
Jun 15, 2020 Jun 15, 2020
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In Response To try67
Thank you for the reply. But, for myself and T_Hubbard, Adobe Reader IS the
problem this time. Ironically, other applications and plug-ins are not having an
issue displaying field content.
Adobe Reader = fields are blank until you click in them or resize the window
Outlook Desktop with preview pane = OK - the fields are all populated
File Explorer with preview pane = OK - the fields are all populated
Chrome Browser = OK - the fields are all populated
Edge Browser = OK - the fields are all populated
It is not a big deal for me because my user has a "work-around" for this one
particular document. But I am curious as to why it is happening and if it will
be fixed on the next Adobe Reader update.
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default9uu6q3lo7s30
New Here ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/12738582#M88437
Feb 08, 2022 Feb 08, 2022
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In Response To barbc88891985
can you share the work around
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barbc88891985
Community Beginner ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11212914#M67451
Jun 16, 2020 Jun 16, 2020
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In Response To try67
But this is NOT the correct answer in this case. Both posts My post states that
Adobe Reader DOES NOT WORK. Other applications do.
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try67
Community Expert ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11212978#M67452
Jun 16, 2020 Jun 16, 2020
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In Response To barbc88891985
The fact they work doesn't necessarily mean they work correctly.
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T_Hubbard AUTHOR
New Here ,
/t5/acrobat-reader-discussions/pdf-fillable-form-not-displaying-field-data/m-p/11212983#M67453
Jun 16, 2020 Jun 16, 2020
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In Response To barbc88891985
BC-TW, This was the correct answer for my issue. After having the original user
use Adobe Reader to complete the form, instead of MS Edge previewer, and
resubmitting it there were no further issues. It may not be the correct issue
for your case, but it was for mine.
In addition, I tested this theory myself as well by using the same form. When
opening the file with Adobe Reader the form date was present. Upon opening the
same file with MS Edge previewer and editing the form and then saving as a PDF,
the form data was no longer able to be seen via Adobe Reader, but was able to be
seen when re-opening it via MS Edge previewer. There seems to be an issue with
saving a pdf via another program and then trying to use Adobe to open that said
file. Hopefully Adobe can correct this in a future update.
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barbc88891985
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Jun 16, 2020 Jun 16, 2020
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In Response To T_Hubbard
Ah I see. Thank you so much for the update. I apologize for any mix ups of our
issues. Glad you are all set. Thank you for setting me straight.
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Kevin30338344gmd8
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Jun 06, 2023 Jun 06, 2023
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In Response To T_Hubbard
I cvan confirm that this issue is still not fixed.Thank you all for the dialog
on this thread as you guys made it easy for me to diagnose this problem with a
simple google search and a little bit of reading. Blessings.
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Kilian27623103l0no
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Oct 24, 2023 Oct 24, 2023
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In Response To Kevin30338344gmd8
yes! same here.
but really sad to see that, as is usual, adobe moves incredibly slow on fixing
bugs 😕
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Alan23015337oqwf
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Feb 05, 2022 Feb 05, 2022
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In Response To try67
When I use Acrobat Reader to fill in form fields, then save the form and open it
for viewing in a browser, only some of the fields I filled appear populated in
the browser. This is an issue because it is an official government form, and
when I try to upload it to the government website, the fields that don't appear
populated in browser also don't appear populated in the preview of the uploaded
form.
I solved by opening in browser, filling fields in browser, then printing to PDF
from browser. But this should not be necessary.
Why do Adobe products not fill Adobe forms?
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rossm79119925
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Jul 13, 2022 Jul 13, 2022
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In Response To try67
What kind of a cop-out is that??
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Marek262080137ck4
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Sep 20, 2022 Sep 20, 2022
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In Response To try67
This is not an answer at all.
First say my bank to change the PDF creator. I cannot change what other people
use for documents.
Second the document I cannot read was created in Adobe LiveCycle Designer. At
least program within one brand should be compatible, dont you think?
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Zaniwoop
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Jul 12, 2020 Jul 12, 2020
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Also experiencing this problem (field data does not appear until field is
clicked) in a document that has been created and used in Acrobat Pro ONLY (i.e.
no other software used to view, edit or fill in form). This is therefore (at
least) an Acrobat problem.
I've noticed that repeated openings of the same document result in different
fields within the document being displayed - i.e open once, field A is blank,
field B is shown; open a second time (without saving in between) and field A is
shown, field B is blank.
It looks very much like a screen refresh/redraw problem to me. The document is
reasonably complex (~300 fields), and sometimes just scrolling down and then up
again will refresh the display so all fields show. Also, just changing the
display theme in Acrobat (View, Display Theme, choose an alternate value) will
resolve the problem and display all the fields properly.
This is occurring in both Acrobat Pro 2017 Release (Classic) | Version
2017,011,30171 and Acrobat Pro DC Continuous Release | Version 2020.009.20074.
Adobe, it looks like some work is needed here...
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Ty2020
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Jul 28, 2020 Jul 28, 2020
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In Response To Zaniwoop
Hi all,
Does anyone's PDF form look this screwed up....I have uninstalled/reinstalled
adobe, restarted computer, updated graphics drivers, updated adobe, opened other
PDFs which only blackout when scrolling. I did not purchase adobe, only need
the reader. My HP laptop is new (4 months old) Envy x360.
Wherever i move the cursor and click the area will become partially readable but
only in that area the previous area i clicked on will turn black.
any ideas?
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developmentd61151652
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Jul 29, 2020 Jul 29, 2020
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In Response To Ty2020
I have one staff member that is having this same problem. I have found no
solution for this. Help from Adobe would be much appreciated. Thanks.
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annieh70512094
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Oct 14, 2020 Oct 14, 2020
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In Response To Zaniwoop
Using Acrobat Pro DC- updated version via subscription. A collegue uses same and
is able to see data in form fields, and I am unable to. HELP????
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Rose5FB0
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Oct 29, 2020 Oct 29, 2020
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In Response To Zaniwoop
Same here - the pdf fillable form was created using Adobe. I am running Adobe
20.012.20048. Same behavior happening as Zaniwoop. You shouldn't have to use
edge or preview to see the pdf data. Adobe - please send out a patch update on
this.
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Joel5E78
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Aug 13, 2020 Aug 13, 2020
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That "solution" doesn't work for me either. Adobe Reader is the problem. It is
opening PDFs as blank when the same pdf can be opened in Chrome or other
applications completely populated. Clicking on the cells where there should be
text doesn't reveal anything. This seems to be a new development in Adobe
Reader; I haven't had the issue before today.
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stellar25677166
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Aug 21, 2020 Aug 21, 2020
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I have encounter this issues as well. The PDFs show properly when previewing in
Outlook, but once you open the PDF in Adobe Acrobat STD or Pro the fields no
longer show the data. I was able to solve the issue when the PDF Producer was
MAC ios by going to Edit>Preferences>Forms and unchecking ‘Show border hoover
color for fields’. I am still encountering the blank fields on a PDF that has
the PDF Producer as Adobe LiveCycle Designer 11.0. Please let me know if you can
think of anything else to try!
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venkateshs74297729
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Oct 05, 2020 Oct 05, 2020
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In Response To stellar25677166
Having the same issue, any one found a fix for this?
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venkateshs74297729
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Oct 05, 2020 Oct 05, 2020
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In Response To venkateshs74297729
using Adobe Acrobat Reader DC 20.012.20048 version
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FlashLaw
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Jul 19, 2022 Jul 19, 2022
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In Response To stellar25677166
THANK YOU! This worked for me:
Edit --> Preferences -->Forms, and unchecking ‘Show border hoover color for
fields’.
I was so annoyed that forms I previously created in Adobe Standard 2020, then
sent to my clients to complete, when the clients returned the forms I could not
see the data in the form fields, when in Adobe Standard 2020.
I could see the field data when I previewed the PDF in Chrome.
But could not see the field data when the PDF was opened in Adobe Standard 2020.
This only started happening recently. So it is some upgrade that has a bug/flaw.
Adobe please fix!
THANK YOU stellar25677166
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Miranda33585954crx7
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Dec 15, 2023 Dec 15, 2023
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In Response To stellar25677166
> ...going to Edit>Preferences>Forms and unchecking ‘Show border hoover color
> for fields’...
>
> By stellar25677166
This resolved the issue for my team working with government forms.
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