kohlscreditcard.capitalone.com
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Submission: On September 28 via manual from NG — Scanned from CA
Submission: On September 28 via manual from NG — Scanned from CA
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* Account setup * Card benefits * What's new * Kohl's Rewards * FAQ * Contact YOUR NEW KOHL’S CREDIT CARD EXPERIENCE IS HERE FOLLOW THE STEPS BELOW TO ACTIVATE AND BEGIN USING YOUR NEW KOHL’S CREDIT CARD. Enroll and activate now WATCH HOW EASY IT IS TO SET UP YOUR ONLINE ACCOUNT EVEN IF YOU PREVIOUSLY MANAGED YOUR KOHL’S CARD ONLINE, YOU’LL NEED TO ENROLL WITH CAPITAL ONE. * Once your account is created, you can activate your card online, make payments and set up other preferences. * Your AutoPay1 settings should have already transferred automatically. * If you’re enrolled in paperless2, those settings will automatically transfer when you enroll in your new online account. * You can also activate your card by calling 844‑207‑1799. Enroll and activate now If you didn’t receive a new card, you should have been mailed a letter with instructions on how to spend in store, as well as how to request a new card. For any questions, please call 844‑437‑9089. CONTINUE TO ENJOY EVERYTHING YOU LOVE ABOUT YOUR KOHL’S CARD Exclusive savings Enjoy cardholder discounts and a special anniversary offer every year. 7.5% in rewards Earn rewards every time you shop at Kohl’s with your card. Sign in to your Kohl’s account to confirm you're enrolled in Kohl’s Rewards®.3 MVC Status Become an MVC (Most Valued Customer) when you spend $600 per year at Kohl's or Kohls.com to receive monthly free shipping opportunities.4 No annual fee There's no annual fee with your Kohl’s Credit Card. Once your Kohl’s Credit Card is activated, use it on everyday purchases at Kohl’s and watch your rewards add up. Shop Kohl’s now WHAT’S NEW WITH YOUR CARD YOUR CARD NUMBER Your Kohl’s Credit Card has a new card number. Double-check that your new card number has been updated in your Kohl’s Wallet and your Kohl’s Account. ACCOUNT MANAGEMENT Online servicing is now managed by Capital One, the issuer of your card. Your AutoPay and Paperless settings should have transferred automatically, but you’ll still need to enroll in your new online account at Kohls.capitalone.com. HERE'S HOW KOHL'S REWARDS WORKS You earn it Earn Kohl's rewards on Kohl's purchases when you shop with your Kohl's Credit Card. Your rewards convert to Kohl's Cash® Your rewards balance will be converted and issued in $5 Kohl's Cash increments on the first day of the following month. You spend it You'll have 30 days to spend your Kohl's Rewards-issued Kohl's Cash. Not valid on Sephora at Kohl's. SIGN IN TO YOUR KOHL'S ACCOUNT TO CONFIRM YOU'RE ENROLLED IN KOHL'S REWARDS. FREQUENTLY ASKED QUESTIONS TOP QUESTIONS Why was this change made to my Kohl’s Card? We’re always looking for ways to improve your Kohl’s Card experience. Your new card still offers all the perks and rewards you love, access to cardholder discounts, a special anniversary offer every year and earns 7.5% in rewards every time you shop at Kohl’s, just like it always has, but now with security enhancements and convenient features, such as contactless payment capability. There are also updates to how you manage your card and enhanced card management features, all from Capital One. Why was I sent a new card? In order to transition to the new program, it was necessary to issue a new card with a new card number, expiration date and security code. Be sure to activate your new card so you can begin using it to earn Kohl’s rewards on purchases at Kohl’s. Note, if you haven’t received a new card yet, please call 844‑437‑9089 for more information. How has my new Kohl’s Credit Card been reported to the credit bureaus? This Kohl’s Credit Card has not been reported as a new account and your account open date will appear as the same date currently reported on your credit file. The information previously reported to the credit bureaus will be updated with the name "CAP1/KOHL’S DEPARTMENT STORE" and the credit bureaus will continue to receive updates based on your ongoing account performance. Even though this is not a new account, if you currently use credit monitoring services, they may send you a new account alert due to the name change to CAP1/KOHL’S DEPARTMENT STORE, but please know this is the same account information and open date. What has changed about my due date, payments or interest rates? For more information regarding your account, please see the Capital One Change in Terms letter you received in the mail, or contact us at 844‑437‑9089. Your first Capital One statement will also contain this information. Has anything changed with how I earn and redeem my rewards? No. Nothing is changing with how you earn and redeem rewards. Your card will continue to earn 7.5% in rewards at Kohl’s and your Kohl’s Rewards balance will be converted and issued in $5 Kohl’s Cash increments on the first day of the following month, valid for 30 days, without interruption. Any current, valid Kohl’s Cash you have can be redeemed at Kohl’s and Kohls.com. What if I have more questions or feedback? If your question isn’t answered here, there’s a feedback link at the bottom of this website where you can submit feedback. If you have account questions that require a direct response, please contact us at 855‑564‑5748. FAQ page LET US KNOW WHAT YOU THINK We want to make sure this site has all the information you need. If you have a question or need information not provided on this site, please let us know. Give feedback If you have a question that requires a direct response, call us at 844-437-9089. 1If for any reason your AutoPay settings don't transfer, you will be notified. 2If for any reason your paperless settings don't transfer, you'll receive paper statements and can always update to paperless within Capital One online servicing starting September 16. 3Kohl’s Rewards® members earn Kohl’s rewards at a rate of 7.5% of the transaction subtotal for qualifying purchases when using their Kohl’s Card at Kohl’s stores or Kohls.com. Kohl’s Rewards® members will earn 5% with any other tender type. Qualifying purchases are calculated after all discounts and/or coupons are applied, before shipping, fees or tax is imposed and do not include the purchase of gift cards at Kohl’s. The Kohl’s Rewards® program is provided by Kohl’s. For Kohl’s Rewards® program details and full terms, please visit Kohls.com/KohlsRewardsTerms. 4Kohl’s cardholders achieve MVC (Most Valued Customer) status after spending $600 on purchases at Kohl’s stores or Kohls.com within a calendar year using their Kohl’s Card. Once MVC status is achieved, it is effective through December 31 of the following calendar year. MVC status provides Kohl’s cardholders with monthly free shipping opportunities. * Products * About Us * Careers * Legal * Contact Us * Privacy * Security * Terms & Conditions * Accessibility ©2024 Capital One Member FDIC Equal Housing Lender