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Text Content

Enter your name:

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 * Zero Trust
 * Ransomware
 * Cloud Solutions
 * Database Solutions

Products
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RUBRIK ZERO LABS

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 * Meet Ruby, the generative AI companion for data security
   Products
   * DATA PROTECTION
      * Enterprise Data Protection
      * Cloud Data Protection
      * SaaS Data Protection
      * Unstructured Data Protection
      * Rubrik Secure Vault
      * Mass Recovery
   
   * DATA THREAT ANALYTICS
      * Anomaly Detection
      * Threat Monitoring
      * Threat Hunting
   
   * DATA SECURITY POSTURE
      * DSPM
      * Sensitive Data Monitoring
      * User Intelligence
      * Data Security Command Center
   
   * CYBER RECOVERY
      * Threat Containment
      * Cyber Recovery Simulation
 * Solutions
   * CLOUD & SAAS
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      * Salesforce Data Protection
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      * Rubrik Cloud Vault
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   * ENTERPRISE
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   * INDUSTRIES
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RUBRIK SECURITY CLOUD

Secure your data, wherever it lives-across enterprise, cloud, and SaaS.

Learn more


DATA PROTECTION

 * Enterprise Data Protection
   
   

 * Cloud Data Protection
   
   

 * SaaS Data Protection
   
   

 * Unstructured Data Protection
   
   

 * Rubrik Secure Vault
   
   

 * Mass Recovery
   
   


DATA THREAT ANALYTICS

 * Anomaly Detection
   
   

 * Threat Monitoring
   
   

 * Threat Hunting
   
   


DATA SECURITY POSTURE

 * DSPM
   
   

 * Sensitive Data Monitoring
   
   

 * User Intelligence
   
   

 * Data Security Command Center
   
   


CYBER RECOVERY

 * Threat Containment
   
   

 * Cyber Recovery Simulation
   
   

Meet Ruby, the generative AI companion for data security
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CLOUD & SAAS

 * Microsoft 365 Protection
 * Salesforce Data Protection
 * AWS
 * Azure
 * Google Cloud
 * Rubrik Cloud Vault
 * Microsoft Sentinel
 * Atlassian


ENTERPRISE

 * VM Backup
 * Nutanix
 * VMware
 * Microsoft SQL Server
 * Oracle
 * SAP HANA
 * MongoDB
 * Cassandra
 * Kubernetes


INDUSTRIES

 * Healthcare
 * Federal Government
 * State & Local Government
 * Financial Services
 * Education
 * Critical Infrastructure
 * Legal
 * Service Delivery Partners

skip links


RESOURCES

 * White Papers
 * Analyst Reports
 * Webinars
 * Podcast
 * Blog
 * Subscriptions
 * Insights


CASE STUDIES

 * Customers
 * Financial & Insurance
 * Professional Services
 * Education
 * Healthcare & Life Sciences
 * Government
 * Retail


CONNECT

 * Events
 * Newsroom
 * Virtual Camp Rubrik
 * Virtual Demos
 * Save the Data
 * Rubrik Forward


LEARN & EXPLORE

 * Rubrik Explore
 * Rubrik University
 * Rubrik Security Cloud API

skip links


ALLIANCE PROGRAM

 * Security Alliance Partners
 * Technology Alliance Partners
 * Amazon Web Services
 * Crowdstrike
 * Microsoft
 * Okta

 * Zscaler


RESELLER PARTNERS

 * Resellers
 * Become a Partner
 * Partner log in
 * Register a Deal


SERVICE DELIVERY PARTNERS

 * Managed Service Providers
 * Global Service Integrators

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policies


PRIVACY POLICY



This Privacy Policy was last modified and is effective as of September 5, 2024.






California Notice at Collection: If you are a California resident, see the
California Privacy Rights Statement section below for important information
about your rights under California law.  If you are located in the European
Economic Area, UK, or Switzerland, please also see the Supplemental European
Privacy Statement below.

Your privacy is important to Rubrik, Inc., and its affiliates, including Rubrik
International, Inc., 3495 Deer Creek Road, Palo Alto CA, 94304 (“Rubrik”, “we”
or “us”). 

In this Privacy Policy, we provide information about how we process personal
information that we collect through our digital or online properties or services
that link to this Privacy Policy (including, as applicable, our websites,
applications, social media pages, marketing activities, live events, visiting
our facilities, and other activities described in this Privacy Policy)
(collectively, the “Online Services”).  

We provide a cybersecurity monitoring solution to our business customers. This
Privacy Policy does not apply to information that we process on behalf of our
business customers (such as businesses and other organizations) while providing
our services to them. Our use of information that we process on behalf of our
business customers may be governed by our agreements with such customers.  If
you have questions or concerns regarding your personal information that we
process on behalf of a business customer (including to exercise any rights you
may have with respect to such information), please direct your concerns to that
business customer.

Our websites, products and services are designed and intended for businesses and
their representatives.  We do not offer products or services for use by
individuals for their personal, family or household purposes.  Accordingly, we
treat all personal information we collect as pertaining to individuals in their
capacities as representatives of the relevant business and not their individual
capacities.

You can download a printable copy of this Privacy Policy here.


WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect various categories of personal information to provide you with the
Online Services, as follows:

 * Contact and Request Information: We collect personal information that allows
   us to be in contact with you (such as name, email address, phone number and
   address) and other personal information that you voluntarily provide to us
   when you contact us via our Online Services or chat features with a question,
   register for an event, comment or request in relation to our products and
   services.

 * Account Information: If you create an account on one of our Online Services,
   we collect your company, user identifier and password. We also collect
   information about your usage of our Online Services in association with your
   account, namely, your account preferences, which features of the Online
   Services you use and for how long, and any requests or orders made via your
   account.

 * Website Information and Mobile Information: When you access our websites, we
   automatically collect your computer or other device’s internet protocol (IP)
   address and other technical information about your computer or other device
   and website usage, namely, your browser type and version, internet service
   provider, time zone setting, referring/exit pages, operating system,
   date/time stamps and/or clickstream data. We also use cookies and other
   tracking technologies, including chat technologies, on our websites; for more
   information, please see the Cookies and Other Technologies Information
   section below. 

 * Public Information about You: If you have identified yourself to us as a user
   of our Online Services, expressed interest in our products or services, or
   may have an interest in our products or services,. we may collect personal
   information from publicly available sources, such as social media, public
   directories etc. We also use third-party search, data enrichment and
   prospecting information providers to find business contact information about
   potential business customers who may be interested in our services [e.g.
   LinkedIn Sales Navigator, ZoomInfo, Lusha, 6Sense].

 * Audiovisual Information about You: Photograph, and images/footage
   captured/recorded on CCTV or other audio, video and related
   security/monitoring systems or captured during marketing/public filming
   events/sessions (including recording of virtual or live workshops or other
   events/sessions).

 * Marketing Information: Your preferences for receiving our marketing
   communications and details about your engagement with them.

 * Other data not specifically listed here, which we will use as described in
   this Privacy Policy or as otherwise disclosed at the time of collection.

We may also provide public bulletin boards or forums on our Online Services.
Please note that any personal information you post via these bulletin boards or
forums may be accessible to the public.  This information can be seen,
collected, and used by others, including being cached, copied, screen captured,
or stored elsewhere by others (e.g., search engines), and we are not responsible
for any such use of this information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to access, deliver, manage and optimize our
products and services, to administer your choices, for understanding or
analyzing website traffic, for personalizing your website and advertising
experiences where applicable and to provide Online Services. In particular, we
may use:

 * Personal data collected to access, deliver and manage the services you have
   licensed or subscribed to, including setting up user and admin accounts,
   providing engineering and business customer support and managing features and
   functionality of other auxiliary or third party services.

 * Contact and request information to respond to your comments, questions and
   requests, and provide you with any product documentation or whitepapers you
   request.  As permitted by applicable law, including with your consent where
   required, we may use your contact information to provide you with marketing
   communications, promotional offers and updates on new services and benefits. 

 * Business contact information to administer or invite you to live events,
   webinars, conduct sales planning and outreach that we legitimately believe
   you would be interested in, or to grant you access to a physical office or
   facility. This information is stored within business customer relationship
   marketing databases. 

 * Website information and mobile information to monitor the performance of our
   websites and mobile applications, analyze trends, usage and activities in
   connection with our websites, email marketing activities and mobile
   applications, and ensure their technological compatibility with users. This
   includes use of machine learning as well as tools and services like Adobe
   Analytics, Marketo,  and 6Sense.

 * Account information to manage your Online Services, account or portal that
   you have signed up to, communicate with you in relation to your account,
   personalize our Online Services for you, including pre-filling forms where
   available if you are in our business customer relationship marketing database
   and have consented (where applicable) to cookies, provide you with customer
   service, product updates and warranty information, and monitor the
   performance of our Online Services.

 * We may also use website information,mobile information, predictive analytics
   and information stored in our customer relationship management database  for
   targeted advertising purposes where permitted by applicable law.
   
   * We use third-party advertising partners such as 6Sense, Influ2, Facebook,
     Google and LinkedIn who may use cookies and other technologies to collect
     website information and mobile information and other information to serve
     online ads about Rubrik that we think will interest you. This is called
     interest-based advertising. We may also share information about our users
     with these companies to facilitate behavioral or targeted  advertising to
     those or similar users on other online platforms.
   
   * We may send you targeted email messages which may include the use of web
     beacons so that we can understand if the message was successfully
     delivered, opened or shared. When clicking on links in an email, we may
     record that activity within our email management software, analytics
     platforms and customer relationship marketing databases so that we can
     understand the performance of these emails as applicable by law. We may use
     this information to predict the likelihood of your continued interest in
     our products and services, as well as to personalize your website
     experience, or to show you more relevant advertisements. For more
     information, please see the Cookies and Other Technologies Information
     section below. 

 * Public information including but not limited to, your social media handles or
   social media activity such as likes or comments if you engage with any of
   Rubrik’s social media content. We may combine this with other personal
   information we may have about you to personalize our Online Services for you
   and identify products and services that we believe may be of interest to you
   or your business.

 * Audiovisual information about you in connection with operating and managing
   any facilities or business operations, and hosting or managing any events
   that we may sponsor or be a participant.  

 * Marketing and analytics information about you to understand your potential
   interest in our services and to send you personalized direct marketing
   communications based on your needs and interests.

 * Recorded information may be used, including recording phone calls (in
   accordance with applicable laws) for training, quality assurance and
   administrative purposes.  If required by applicable law, we will give you the
   option to object to a call being recorded.

 * We may use Generative AI (GenAI) models and chatbots to enhance or improve
   certain products and services, such as automated content generation,
   personalized recommendations, code development or review, quality assurance,
   and customer support. When you provide feedback or interact with our chatbot,
   we may also use the transcripts and feedback received to refine and optimize
   these models.  These GenAI models are trained on datasets managed by Rubrik
   and are designed to generate outputs based on user inputs and relevant source
   documents. We ensure that all data used in training and feedback processes is
   handled in accordance with our privacy policies and applicable regulations.

 * We also use your personal information as necessary to comply with our legal
   and contractual obligations and to protect our legal interests, such as in
   the event of a complaint or dispute.

 * We may create aggregated, de-identified and/or anonymized data from your
   personal information and other individuals whose personal information we
   collect.  We make personal information into de-identified and/or anonymized
   data by removing information that makes the data identifiable to you.  We may
   use this aggregated, de-identified and/or anonymized data and share it with
   third parties for our lawful business purposes, including to analyze and
   improve the Online Services and promote our business.  We will not attempt to
   re-identify any such data, except as permitted by law.

Additionally, in some cases, we may specifically ask for your consent to
collect, use, or share your personal information, such as when required by law.


WHAT PERSONAL INFORMATION DO WE DISCLOSE?

Rubrik may disclose your personal information to the following third parties,
and as otherwise described in this Privacy Policy, in other applicable notices,
or at the time of collection:

 * To Rubrik’s service providers, who act on Rubrik’s behalf and instructions to
   fulfill product orders, deliver services, provide IT, website or webinar
   hosting and customer support (including online chat functionality and data
   enrichment or cleansing providers) and security services, and fulfill the
   other purposes set forth above.

 * To other Rubrik-owned business entities for the purposes of coordinating our
   global enterprise’s provision and development of products and services.

 * To third-party advertising partners, for the targeted advertising practices,
   described below.

 * To business and marketing partners, such as third parties with whom we
   co-sponsor events or promotions, with whom we jointly offer products or
   services, or whose products or services may be of interest to you.

 * As required by applicable law, including, without limitation, in response to
   any government or regulatory agency request, to cooperate with law
   enforcement investigations, or upon receipt of any court order.

 * To professional advisors, such as lawyers, auditors, bankers, and insurers,
   where necessary in the course of the professional services that they render
   to us.

 * To business transferees (e.g., a prospective or actual purchaser or seller in
   the context of a merger, acquisition or other reorganization or sale of
   Rubrik’s business or assets).  Rubrik’s practice is to seek reasonable
   protection for information in these types of transactions.  

 * To courts and public authorities to protect you, Rubrik or third parties from
   harm, including fraud or instances where somebody’s physical safety is at
   risk.

Service providers acting on Rubrik’s behalf shall be obliged to adhere to
confidentiality requirements no less protective than those set forth herein and
will only receive access to your personal information as necessary to perform
their functions.

We also perform statistical analyses of the users of our Online Services to
improve the content, design and navigation of the Online Services and our other
products and services. In these cases, we use aggregate or statistical data that
cannot reasonably be used to identify you in most cases.  When you engage with
an email or other technology (such as chat features on our site), fill in a
form, attend an event we host or sponsor, we may store this information in our
analytics or CRM systems to better understand your interests in order to provide
you with the most relevant communication related to our products and services.


SOURCES OF PERSONAL INFORMATION

If Rubrik does not obtain your personal information directly from you, Rubrik
may obtain it from the following sources: publicly available sources (such as
public websites, public authorities, the internet, social media, or registers),
Rubrik’s employees or consultants or employers of our consultants, Rubrik’s
affiliates and partners, subsidiaries or newly acquired entities, public
authorities, educational institutions, suppliers and vendors, including any
third-party data providers, and when you visit any Rubrik offices.


YOUR CHOICES

In this section, we describe the rights and choices available to all users. 
Users who are located in California and Europe can find additional information
about their rights below.

Access or update your information. If you have registered for an account with us
through the Online Services, you may review and update certain account
information by logging into the account or by contacting us. 

Opt-out of communications. If you no longer wish to receive marketing-related
communications, you may opt-out of receiving these emails by clicking
“Unsubscribe” found in emails we send you.  Please note that if you choose to
opt-out of marketing-related emails, you may continue to receive service-related
and other non-marketing emails.  

Blocking images/clear gifs. Most browsers and devices allow you to configure
your device to prevent images from loading. To do this, follow the instructions
in your particular browser or device settings.

Advertising choices. You may control or limit use of some of your personal
information for targeted advertising by clicking to access your cookie settings
or through the following settings/options/tools:

 * Browser settings. Changing your internet web browser settings to block
   third-party cookies. If you have enabled a legally recognized browser-based
   opt-out preference signal (such as Global Privacy Control) on your browser,
   we recognize such preference in accordance and to the extent required by
   applicable law.

 * Privacy browsers/plug-ins. Using privacy browsers and/or ad-blocking browser
   plug-ins that let you block tracking technologies. 

 * Platform settings. Google, LinkedIn and Meta offer opt-out features that let
   you opt-out of use of your information for interest-based advertising from
   their websites. 

 * Ad industry tools. Opting out of interest-based ads from companies that
   participate in the following industry opt-out programs: 

 * Network Advertising Initiative:
   http://www.networkadvertising.org/managing/opt_out.asp 

 * Digital Advertising Alliance: optout.aboutads.info.   

 * Mobile settings. Using your mobile device settings to limit use of the
   advertising ID associated with your mobile device for interest-based
   advertising purposes.

You will need to apply these opt-out settings on each device and browser from
which you wish to limit the use of your information for interest-based
advertising purposes.  

Declining to provide information. We need to collect personal information to
provide certain services. If you do not provide the information we identify as
required or mandatory, we may not be able to provide those services.


THIRD-PARTY WEBSITES

Our Online Services may include links to third-party applications, products,
services, or websites. If you access those links, you will leave our Online
Services. Rubrik does not control these third-party sites or their privacy
practices, which may differ from Rubrik’s practices. The Rubrik Privacy Policy
does not cover the personal information you choose to provide to or that is
collected by these third-parties. You are encouraged to review the privacy
documentation of any third-party site you interact with before you allow them to
collect and use your personal information.

Rubrik may also provide social media features, such as the Facebook, LinkedIn,
Vimeo, YouTube or Twitter buttons that enable you to share information with your
social networks to interact with Rubrik on various social media websites. Your
use of these features may result in the collection or sharing of information
about you depending on each specific social media website. This may include your
IP address, which page you are visiting on our site, and a cookie to enable the
feature to function properly. Social media features and widgets are either
hosted by a third party or hosted directly on our site. Your interactions with
these features are governed by the privacy policy of the company providing it.


PERSONS UNDER THE AGE OF 13

We do not knowingly collect personal information from minors under the age of
13. If we learn that we have collected the personal information of a minor under
13 years old, we will comply with applicable legal requirements to delete the
information.


COOKIES AND OTHER TECHNOLOGIES

Rubrik and our partners (e.g., marketing partners, analytics, advertising, or
service providers) use various tracking technologies such as cookies, web
beacons, pixels, tags and scripts alone or in conjunction with cookies to
analyze trends on our Online Services, administer our Online Services, and to
gather firmographic and demographic information about our user base as a whole.
We receive reports based on the use of these technologies by these companies on
an individual as well as aggregated basis in most cases. If you provide personal
information on our website and accept cookies, Rubrik may combine this data in
our CRM or analytics systems. 

Please see our Cookies Policy here for more details including, information about
your choices with respect to advertising and social media cookies and for access
to our cookie consent manager.  We respond to both the Do Not Track and the
Global Privacy Control signal.

We also use chat technologies, such as those provided by Drift, Inc. and similar
technology providers that employ cookies and software code to operate the chat
features that you can use to communicate with us through the Online Services. 
Drift, Inc. and other third parties may access and use information about web
pages visited on our website, your IP address, your general geographic
information (e.g., city, state), and other personal information you share
through online chats only for the purposes described in this Privacy Policy.


TARGETED ADVERTISING PRACTICES

We rely on a third-party services provider to serve and manage our advertising
on other sites. These service providers may use technologies such as cookies and
other non-cookie technology to gather information about your activities on our
websites and other sites in order to provide you with advertising based upon
your browsing activities, interests or other information we may provide them. If
you wish to not have this information used for the purpose of serving you
interest-based ads, you may opt-out by clicking here (or if located in the
European Union click here).

Please note this does not opt you out of being served ads. You may continue to
see more  generic ads.


PROTECTION OF PERSONAL INFORMATION

Rubrik takes a number of precautions — including administrative, technical, and
physical measures — designed to safeguard your personal information against
loss, theft, and misuse, as well as against unauthorized access, disclosure,
alteration, and destruction.  However, security risk is inherent in all internet
and information technologies, and we cannot guarantee the security of your
personal information.


RETENTION OF PERSONAL INFORMATION

We will retain your personal information for the period necessary to fulfill the
purposes outlined in this Privacy Policy and as necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements.


ACCESS TO PERSONAL INFORMATION

As described above, you can help ensure that your contact information and
preferences are accurate, complete, and up to date by contacting us using the
information below. For other personal information, to the extent required by
applicable data protection law, we make good faith efforts to provide you with
access so you can request that we correct the data if it is inaccurate or delete
the data if Rubrik is not required to retain it by law or for legitimate
business purposes. We will respond to your request within 30 days or sooner
where required by law. As permitted by applicable law, we may decline to process
requests where the data is required to be retained by law, required for
legitimate business purposes, or jeopardizes the privacy of others.


PRIVACY POLICY UPDATES

Rubrik may update its Privacy Policy from time to time to reflect changes to our
information practices. When we change the policy in a material way, we will
provide you with notice as required by applicable law, including notifying you
by updating the date of this Privacy Policy and posting it on the Online
Services or other appropriate means.  We encourage you to periodically review
this page for the latest information on our privacy practices.


CONTACTING US

We value your opinions. If you have an unresolved privacy or data use concern
that we have not addressed satisfactorily, please contact our U.S.-based third
party dispute resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request. 

If you have any general questions or comments for Rubrik, please contact us at:

Rubrik, Inc.
3495 Deer Creek Road
Palo Alto, California 94304
USA

Or via e-mail at privacy@rubrik.com or via webform.

You can also contact our Data Privacy Officer’s by emailing dpo@rubrik.com or
via letter, clearly marked for the attention of the Data Privacy Officer, at
3495 Deer Creek Road, Palo Alto, CA. 94304.


CALIFORNIA PRIVACY RIGHTS STATEMENT

This section describes how we collect, use and share Personal Information of
California residents in our capacity as a “business” under the California
Consumer Privacy Act, as amended by the California Privacy Rights Act
(collectively, “CPRA”) and the rights these users may have with respect to their
Personal Information.  

For purposes of this section, the term “Personal Information” has the meaning
given in the CPRA and does not include information exempted from the scope of
the CPRA.  

This section does not apply to our collection, use, and sharing of Personal
Information of our job applicants and employees.  We provide a different privacy
notice to such individuals, and that notice applies to such individuals instead
of this section. 

Your California privacy rights. California residents have the rights listed
below.  However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. 

 * Information. You can request the following information about how we have
   collected and used your Personal Information during the past 12 months:
   
   * The categories of Personal Information that we have collected.
   
   * The categories of sources from which we collected Personal Information.
   
   * The business or commercial purpose for collecting and/or selling Personal
     Information.
   
   * The categories of third parties with which we share Personal Information.
   
   * The categories of Personal Information that we sold or disclosed for a
     business purpose.
   
   * The categories of third parties to whom the Personal Information was sold
     or disclosed for a business purpose.

 * Access. You can request a copy of the Personal Information that we have
   collected about you during the past 12 months. 

 * Correction. You can ask us to correct inaccurate Personal Information that we
   have collected about you.

 * Deletion. You can ask us to delete the Personal Information that we have
   collected from you.

 * Opt-out.
   
   * Opt-out of certain processing of Personal Information for targeted
     advertising purposes. You can opt-out of certain processing of personal
     information for targeted advertising purposes. 
   
   * If you have enabled a legally recognized browser-based opt-out preference
     signal (such as Global Privacy Control) on your browser, we recognize such
     preference in accordance and to the extent required by applicable law.  You
     will need to turn this on for each browser. You can also opt out by
     engaging with your cookies setting and turning off Social Media and
     Advertising cookies.
   
   * Opt-out of profiling/automated decision making. You can opt-out of
     automated processing or profiling performed on personal information to
     evaluate, analyze, or predict personal aspects related to a person's
     economic situation, health, personal preferences, interests, reliability,
     behavior, location, or movements. 
   
   * Opt-out of other sales of personal data. You can opt-out of other sales of
     your Personal Information.

 * Nondiscrimination. You are entitled to exercise the rights described above
   free from discrimination as prohibited by the CPRA.  

Exercising your right to information/know, access, correction, and deletion. You
may submit requests to exercise your right to information/know, access,
correction, or deletion at https://www.rubrik.com/legal/privacy-request, or via
email to privacy@rubrik.com.  

Exercising your right to opt-out of the “sale” or “sharing” of your Personal
Information. Like many companies, we use services that help deliver targeted ads
to you as described above. California law may classify our use of some of these
services as “selling” or “sharing” your Personal Information with the
advertising partners that provide the services.  You can submit requests to
opt-out of certain processing of Personal Information for targeted advertising
purposes or other sales of Personal Information here:
https://www.rubrik.com/legal/privacy-request, or via email to
privacy@rubrik.com.

Verification of identity; authorized agents. We will need to verify your
identity in order to process your information/know, access, correction, or
deletion requests and reserve the right to confirm your residency. To verify
your identity, we may require government identification, a declaration under
penalty of perjury, or other information, where permitted by law.  

Your authorized agent may make a request on your behalf upon our verification of
the agent’s identity and our receipt of a copy of a valid power of attorney
given to your authorized agent pursuant to California Probate Code Sections
4000-4465.  If you have not provided your agent with such a power of attorney,
you must provide your agent with written and signed permission to exercise your
CPRA rights on your behalf, provide the information we request to verify your
identity, and provide us with confirmation that you have given the authorized
agent permission to submit the request.

Personal Information that we Collect, Use, and Disclose. We have summarized the
Personal Information we collect by reference below to both categories defined in
the “What personal information do we collect” section of this Policy above and
the categories of Personal Information specified in the CPRA and describe our
practices currently and during the 12 months preceding the effective date of
this Privacy Policy.  Information you voluntarily provide to us, such as in
free-form webforms, may contain other categories of Personal Information not
described below.

 

Personal Information (“PI”) we collect CCPA statutory category Source of PI
Business/
commercial purpose for PI collection Categories of third parties to whom we
“disclose” PI for a business purpose Categories of third parties to whom we
“sell” or “share” PI Contact and Request Information Identifiers

Commercial information

California customer records

Internet or network information You

Third - party sources

Automatic collection For the purposes disclosed in “How do we use your personal
information?” Service providers

Rubrik-owned business entities

Third-party advertising partners

Business and marketing partners

Business transferees

Others as required by applicable law

Professional advisors

Courts and public authorities Business and marketing partners Account
Information

Identifiers

Commercial information

Professional

or employment information

California customer records

Internet or network information

You

Automatic collection For the purposes disclosed in “How do we use your personal
information?” Service providers

Rubrik-owned business entities

Third-party advertising partners

Business and marketing partners

Business transferees

Others as required by applicable law

Professional advisors

Courts and public authorities Business and marketing partners

Website information

and mobile information

Identifiers

Internet or network information Automatic collection For the purposes disclosed
in “How do we use your personal information?” Service providers

Rubrik-owned business entities

Third-party advertising partners

Business and marketing partners

Business transferees

Others as required by applicable law

Professional advisors

Courts and public authorities Advertising partners (to facilitate online
advertising)

Business and marketing partners Audiovisual information Sensory information You

Automatic collection For the purposes disclosed in “How do we use your personal
information?” Service providers

Rubrik-owned business entities

Others as required by applicable law

Business transferees

Professional advisors

Courts and public authorities N/A Marketing information Identifiers

Commercial information

California customer records

Internet or network information

You

Third -

party sources

Automatic collection

For the purposes disclosed in “How do we use your personal information?” Service
providers

Rubrik-owned business entities

Third-party advertising partners

Business and marketing partners

Business transferees

Others as required by applicable law

Professional advisors

Courts and public authorities Advertising partners (to facilitate online
advertising)

Business and marketing partners Data derived from the above Inferences N/A To
provide and optimize our products and services

To market and advertise to you

For compliance and protection purposes as described in this Privacy Policy
Service providers

Rubrik-owned business entities

Third-party advertising partners

Business and marketing partners

Business transferees

Others as required by applicable law

Professional advisors

Courts and public authorities Advertising partners (to facilitate online
advertising)

Business and marketing partners



CALIFORNIA PRIVACY RIGHTS REPORTING
 

  Requests Submitted Requests Fulfilled in Whole Or In Part* Average Days to
Respond Average Days to Complete a Request** Requests for access to Personal
Data 0 - - - Requests to delete Personal Data 4 3 1 11 Objections to processing
Personal Data 6 6 1 7 Requests to correct Personal Data 0 - - -


*REQUESTS MAY BE UNABLE TO BE COMPLETED DUE TO FACTORS LIKE DUPLICATE REQUESTS,
THE INABILITY TO VERIFY THE RESIDENT’S IDENTITY, OR LACK OF RESPONSE.

**TIME TO COMPLETE A REQUEST MAY DEPEND IN PART ON RECEIPT OF INFORMATION FROM
THE PERSON MAKING THE REQUEST, SUCH AS INFORMATION TO VERIFY THE PERSON’S
IDENTITY OR INFORMATION ABOUT THE ACTION REQUESTED.

DATA IS FOR ALL REQUESTS RECEIVED BY RUBRIK INC. AFFILIATES FROM CALIFORNIA
RESIDENTS BETWEEN JANUARY 1 AND SEPTEMBER 3, 2024.
 


SUPPLEMENTAL EUROPEAN PRIVACY STATEMENT

The information provided in this Supplemental European Privacy Statement applies
only to individuals in the European Economic Area, United Kingdom, and
Switzerland (collectively, “Europe”). If you are based in Europe, this
Supplemental European Privacy Statement applies to you in addition to the
Privacy Policy above.

References to “personal information” in this Privacy Policy should be understood
to include references to “personal data” as defined by the “GDPR” (i.e., the
General Data Protection Regulation 2016/679 (“EU GDPR”) and the EU GDPR as it
forms part of UK law (“UK GDPR”)). Under the GDPR, personal data is information
about an individual, from which that individual is either directly identified or
can be identified.  It does not include ‘anonymous data’ (i.e., information
where the identity of the relevant individual has been permanently removed and
that individual is no longer identified or identifiable).

Rubrik, Inc. is the controller in respect of the personal data covered by this
Privacy Policy for the purposes of the GDPR. See ‘European Contacts’ for our
contact details.

Cookies. With respect to web cookies and other technologies that are not
strictly necessary for our provision of the Online Services, Rubrik seeks
consent from users of the Online Services in Europe based on a separate Cookies
Policy.


LEGAL BASIS OF PROCESSING.

 * In respect of each of the purposes for which we use your personal data, the
   GDPR requires us to ensure that we have a “legal basis” for that use. Our
   legal bases for processing your personal information described in this
   Privacy Policy are listed below.  Where we need to perform a contract, we are
   about to enter into or have entered into with you (“Contractual Necessity”).

 * Where it is necessary for our legitimate interests and your interests and
   fundamental rights do not override those interests (“Legitimate Interests”).
   More detail about the specific legitimate interests pursued in respect of
   each Purpose we use your personal information for is set out in the table
   below.

 * Where we need to comply with a legal or regulatory obligation (“Compliance
   with Law”).

 * Where we have your specific consent to carry out the processing for the
   Purpose in question (“Consent”).  

We have set out below, in a table format, the legal bases we rely on in respect
of the relevant Purposes for which we use your personal information – for more
information on these Purposes and the data types involved, see ‘How we use your
personal information’.
 

Purpose Categories of personal information involved Legal basis To respond to
your comments, questions and requests Contact and Request Information Legitimate
Interests
We have a legitimate interest in offering you a good service, including by
communicating with you where you have contacted us To manage your account
Account Information Contractual Necessity To monitor the performance of our
websites and mobile applications Website Information and Mobile Information

Consent where applicable by law; otherwise

Legitimate Interests
We have a legitimate interest in ensuring the ongoing security and proper
operation of our Online Services and associated IT services, systems, and
networks

To serve interest-based advertising Website Information and Mobile Information
Consent where applicable by law; otherwise
Legitimate Interests
We have a legitimate interest in offering you a good service, including by
allowing you to customize your experience with advertising relevant to your
interests To personalize our Online Services Public Information

Consent where applicable by law; otherwise

Legitimate Interests
We have a legitimate interest in offering you a good service which is
personalized to you and that remembers your selections and preferences

To host or manage any events that we may sponsor or be a participant Audiovisual
Information Legitimate Interests
We have a legitimate interest in promoting the products and services offered by
our business To send you personalized direct marketing communications based on
your needs and interests Marketing Information Consent where applicable by law;
otherwise
Legitimate Interests
We have a legitimate interest in promoting the products and services offered by
our business and sending marketing communications for that purpose To comply
with our legal and contractual obligations and protect our legal interests Any
and all data types relevant in the circumstances Compliance with Law
Legitimate Interests
Where Compliance with Law is not available, we have a legitimate interest in
participating in, supporting, and following legal process and requests,
including through cooperation with authorities. We and any relevant third
parties may also have a legitimate interest of ensuring the protection,
maintenance, and enforcement of our and their rights, property, and/or safety To
create aggregated, de-identified and/or anonymized data   Legitimate Interests
We have a legitimate interest in ensuring that our Online Services and how we
use your personal data are not intrusive, to the extent possible.


Personal Data Transfers outside of Europe. Rubrik transmits some of your
personal data to countries where the data protection laws may not provide a
level of protection equivalent to the laws in your jurisdiction. All transfers
of your personal data from Europe to a country that has not been deemed to
provide an adequate level of protection will be based upon an adequacy decision
or governed by appropriate safeguards in accordance with the GDPR (e.g., the
European Commission’s Standard Contractual Clauses or the UK’s International
Data Transfer Agreement).  Any onward transfer is subject to appropriate onward
transfer requirements as required by applicable law.

Data Retention. Rubrik keeps personal data as long as required to provide our
Online Services to you and comply with applicable laws. For example, if you
register for an account on the Online Services, we retain your personal data for
as long as you have an account with us and then for only as long as required for
us to comply with applicable laws, discharge our contractual obligations to you,
or defend our legal interests in connection with any claim or defense we could
face before any formal dispute resolution body. We take reasonable measures to
ensure that personal data is deleted, erased or anonymized as soon as possible
once the purposes for which personal data was collected have been fulfilled.

Data Subject Rights. European data protection laws give you certain rights
regarding your personal data. If you are located in Europe, you may ask us to
take the following actions in relation to your personal data that we hold:

 * Access. Provide you with information about our processing of your personal
   data and give you access to your personal data.

 * Correct. Update or correct inaccuracies in your personal data.

 * Delete. Delete your personal data where there is no good reason for us
   continuing to process it - you also have the right to ask us to delete or
   remove your personal data where you have exercised your right to object to
   processing (see below). 

 * Transfer. Transfer a machine-readable copy of your personal data to you or a
   third party of your choice.

 * Restrict. Restrict the processing of your personal data, for example if you
   want us to establish its accuracy or the reason for processing it.

 * Object. Object to our processing of your personal data where we are relying
   on Legitimate Interests – you also have the right to object where we are
   processing your personal data for direct marketing purposes.

 * Withdraw Consent. When we use your personal data based on your consent, you
   have the right to withdraw that consent at any time.  

You can exercise such rights by accessing the information in your account or by
submitting a request via https://www.rubrik.com/legal/privacy-request or via
email to privacy@rubrik.com. Please note that these rights may be subject to
limitations and conditions under the GDPR or applicable national data protection
laws.

Your Right to Complain. In addition to your rights outlined above, if you are
not satisfied with our response to a request you make, or how we process your
personal data, you can make a complaint to the data protection regulator in your
habitual place of residence. 

 * For users in the European Economic Area – the contact information for the
   data protection regulator in your place of residence can be found here:
   https://edpb.europa.eu/about-edpb/board/members_en

 * For users in the UK – the contact information for the UK data protection
   regulator is below:

The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 303 123 1113
Website: https://ico.org.uk/make-a-complaint/

Your Choices. You are not required to provide any personal data to Rubrik, but
if you do not provide any personal data to Rubrik, you may not be able to use
our Online Services or conduct business with us effectively. You can use our
Online Services without consenting to cookies that are not strictly necessary;
the only consequence is that our Online Services will be less tailored to you.

Profiling. Rubrik does not use in connection with our Online Services automated
decision-making in a way that produces legal effects concerning you or which
significantly affects you.


DATA PRIVACY FRAMEWORK PARTICIPATION

Rubrik complies with the EU-U.S., UK Extension to EU-U.S., and Swiss-U.S. Data
Privacy Framework Programs as set forth by the U.S. Department of Commerce
regarding the collection, use and retention of personal information transferred
from the European Union, United Kingdom, and Switzerland to the United States. 
Rubrik has certified to the Department of Commerce that it adheres to the Data
Privacy Framework Principles.  If there is any conflict between the terms in
this privacy policy and the Data Privacy Framework Principles, the Data Privacy
Framework Principles shall govern.  To learn more about the Data Privacy
Framework program, please visit: https://www.dataprivacyframework.gov/s/and to
view our certification, please visit:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000GwHuAAK&status=Active. 
Additionally, Rubrik’s Data Privacy Framework Notice can be found: HERE

Rubrik’s privacy practices, described in this Privacy Policy, comply with the
APEC Cross Border Privacy Rules System. The APEC CBPR system provides a
framework for organizations to ensure protection of personal information
transferred among participating APEC economies. More information about the APEC
framework can be found here: www.cbprs.org


EUROPEAN CONTACTS

If you have a privacy concern, complaint, a question for the data protection
officer for your region, or a question or comments regarding this Supplemental
European Privacy Statement, please contact us at: privacy@rubrik.com; or via
webform.  You can also contact any of our affiliates directly at the following:
 

Rubrik Cloud Data Management Limited
4th Fl
103/104 O'Connell Street
Limerick V94 AT8
Ireland Rubrik France SaS
43-47 avenue de la Grande Armee
75116 Paris
France

Rubrik The Netherlands B.V. Hoogoorddreef 54
1101 BE Amsterdam
The Netherlands


Rubrik UK Limited
55 Baker Street
Londres W1U 7EU
England Rubrik Germany GmbH
Bethmannstraße 50-54 
60311 Francfort-sur-le-Main
Germany Rubrik Switzerland GmbH
Schiffbaustrasse 2
8005 Zurich
Switzerland Rubrik Italy S.r.l.
Viale Abruzzi 94
20131 Milan (MI)
Italy    


 




 


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YOUR PRIVACY

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

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ANALYTICS COOKIES

Analytics Cookies


We use these cookies to help us understand what is happening on our website.
These cookies do not identify you down to an individual level and the data
collected is not shared with any external third party. These are primarily Adobe
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PERFORMANCE AND FUNCTIONALITY COOKIES

Performance and Functionality Cookies


These cookies do many things on our site such as giving personalized experiences
or providing interactive features and chat technology in addition to analyzing
other web performance statistics. Some features of our site may not work if you
do not choose to accept these cookies. They may be first or third party cookies
as in some cases the vendors we engage may use this data in aggregate to make
their products and services better.

Cookies Details‎

ADVERTISING AND SOCIAL MEDIA COOKIES

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These cookies allow us to understand the performance of our advertising
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