creditcorp.com.au Open in urlscan Pro
13.211.117.182  Public Scan

Submitted URL: http://creditcorp.com.au/
Effective URL: https://creditcorp.com.au/
Submission: On October 02 via api from NZ — Scanned from AU

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Text Content

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Toggle navigation
Login
 * Make a payment
 * FAQs
 * Feedback
 * 1800 221 414


LET’S GET BACK ON TRACK

Credit Corp has helped hundreds of thousands
of customers get back on track. 

View your options here

Account Login




HEARD FROM US?

If you’ve heard from us it’s likely because Credit Corp has been assigned your
account from a bank, finance, telecommunications or utility company. This means
that you now owe the outstanding balance to Credit Corp.

Falling behind can happen to everyone and we’d like to help you get back on
track. We’re Australia’s largest debt buyer and collector and we're committed to
working flexibly with customers to help them repay their outstanding balance.





FREQUENTLY ASKED QUESTIONS

WHO IS CREDIT CORP?

Credit Corp is Australia's largest debt buyer and collector. We are committed to
providing sustainable financial solutions, like longer-term repayment plans,
with the goal to improve our customers' financial situations.

Credit Corp is publicly listed on the ASX with an impeccable record as a
sustainable and responsible service provider. We were established over 25 years
ago and continuously work on refining our approach to make sure that we deliver
the right outcomes for our customers.

WHAT DOES IT MEAN IF I’VE RECEIVED A DEFAULT NOTICE?

When an account has been overdue for more than 60 days then, subject to certain
criteria and notice requirements, your credit provider can list a default on
your credit file with a credit reporting agency. 

Once a default is listed, it may be more difficult to obtain credit, or may
increase the costs of credit for period that it is listed. 

A default will remain on your credit file for 5 years – even when your account
has been paid. 

Log in to your account and view the options available to address your debt or
contact us and get back on track today.

Account Login Contact Us

HOW CAN I CLEAR MY ACCOUNT AND GET MY CREDIT FILE UPDATED AS PAID ASAP?

Log in to your account to see your repayment options or alternatively you can
contact us by calling 1300 303 983 or submitting one of our Contact Us forms.

Account Login

DO I HAVE A DEFAULT ON MY CREDIT FILE?

If you’re not sure whether you have a default listing on your credit file you
can contact a credit reporting agency.

Examples of Australian credit reporting bureaus are: Illion (formerly Dun &
Bradstreet) dnb.com.au, Equifax equifax.com.au / mycreditfile.com.au
and Experian experian.com.au.

You are entitled to a free copy of your credit file which you can obtain by
contacting any of these bureaus and providing some basic identification details.

WHERE CAN I GET A FREE COPY OF MY CREDIT FILE?

You are entitled to a free copy of your credit file which you can obtain by
contacting any credit reporting bureau (Illion, Equifax, Experian) and providing
some basic identification details.

WHAT HAPPENS IF I AM UNABLE TO PAY MY DEBT IMMEDIATELY?

Login to your account to review some of our flexible options to help you get
back on track. Alternatively, you can contact us to discuss a suitable option.

There are many reasons why addressing your overdue account promptly is
important. Doing so may save you interest and fees, and may positively impact
your credit worthiness.

Login to My Account

WHAT IS CREDIT CORP DOING TO HELP ME DURING COVID-19?

Credit Corp is committed to supporting all of its customers during these very
challenging times, and we understand that our customers may be facing increasing
difficulties and uncertainties from the impact of COVID-19.

If you are experiencing financial difficulty, we’re here to help you. You can
manage your repayment arrangement online via our self-service area. Our live
chat operators are here to assist and support you. To access our self-service
area, simply log in and enter your Reference Number.

We're here to help!

If you’d prefer to speak to an operator you can reach us on 1800 221 414 between
the hours of 8.30am to 8pm Monday to Thursday, 8.30am to 7pm on Friday and 9am
to 1pm on Saturday. (Sydney Time)

On behalf of Credit Corp, stay well and please do not hesitate to contact us
where we may be able to assist.

WHAT IF I WANT SOMEONE TO REPRESENT ME IN MY DEALINGS WITH CREDIT CORP?

We’re happy to deal with your authorised representative. You can appoint an
authorised representative by calling your account manager, or by clicking the
below button to log in to Credit Corp’s Self Service Area where you are able to
complete and upload a letter of authority.

Account Login



PAY ONLINE

Login to see your account overview, available offers or propose a payment
arrangement.

Account Login



CALL US

Call us on 1800 221 414 between 8am - 7pm Monday - Friday and Saturday between
9am - 1pm.

Account Login



OTHER PAYMENT OPTIONS

View our many options available here so you can choose the option that’s most
convenient to you.

Payment Options


GET BACK ON TRACK WITHOUT THE NEED TO TALK TO US!

CREDIT CORP’S ONLINE PORTAL IS DESIGNED TO LET YOU ACCESS IMPORTANT ACCOUNT
DETAILS, VIEW AVAILABLE OFFERS AND
MAKE A PAYMENT, ANYWHERE, ANYTIME WITHOUT THE NEED TO SPEAK TO US!

 * See your available offers

 * Propose a repayment plan

 * Make a payment – it’s easy and secure!

 * View your scheduled payments

 * Update contact information

 * View your account balance

See Offers

EXPERIENCING FINANCIAL HARDSHIP?

Financial difficulty is not uncommon. We understand that many people face
financial challenges for reasons beyond their control. With decades’ worth of
experience, we take an understanding and flexible approach.

The first step is to raise your difficulties with us. We’ll then do a financial
assessment by looking at your income, expenses, other credit accounts, living
costs and dependents to work out a way to best help you. Contact us

ARE YOU A FINANCIAL COUNSELLOR?

Our Customer Experience function can assist with your clients’ long term
financial difficulty enquiries and work with you to achieve a mutually
satisfactory outcome.

Contact FC Support 

Your Feedback Matters

If you have feedback in relation to your experience with Credit Corp – we’d like
to hear from you.
In the event that we haven’t met your expectations, please lodge a complaint.

Lodge Complaint Give Feedback

About us
Payment Options
Feedback
Complaints
Contact us

Want to join our team?

Credit Corp Careers

Visit Corporate site
Investor Centre
Services
Careers

In the spirit of reconciliation, we acknowledge the Traditional Custodians of
the land on which we work and live and their connection to land, sea and
community. We pay our respect to their Elders past and present, and extend that
respect to all Aboriginal and Torres Strait Islander peoples today. We are
committed to supporting reconciliation in Australia as outlined in our
Reconciliation Action Plan.

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Conditions |  

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When to call Today ---------- Monday Tuesday Wednesday Thursday Friday
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AM 10:15 AM 10:30 AM 10:45 AM 11:00 AM 11:15 AM 11:30 AM 11:45 AM 12:00 PM 12:15
PM 12:30 PM 12:45 PM 1:00 PM 1:15 PM 1:30 PM 1:45 PM 2:00 PM 2:15 PM 2:30 PM
2:45 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM 4:00 PM 4:15 PM 4:30 PM 4:45 PM 5:00 PM
5:15 PM 5:30 PM 5:45 PM 6:00 PM 6:15 PM 6:30 PM 6:45 PM 7:00 PM 7:15 PM 7:30 PM
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