faq-us.uniqlo.com Open in urlscan Pro
184.28.136.59  Public Scan

Form analysis
3 forms found in the DOM

<form class="search-form -header Search" id="search-formHeader">
  <input class="search-form-input" id="searchAskInputHeader" name="inputboxform" onblur="restorePrompt(this); buildSearchHref();" onfocus="clearPrompt(this);" onkeypress="checkForEnter(event, this);" placeholder="Search FAQs" tabindex="1"
    title="Search FAQs" type="text"><input name="q2" style="display:none;" type="text">
  <a class="search-form-btn" href="#" id="searchAskButtonHeader" onclick="setSearchTextFun('pc');"></a>
</form>

Name: j_id0:j_id1:j_id104:j_id105:j_id108 — POST /pkb_Home_UQ_US?sfdcIFrameOrigin=null

<form id="j_id0:j_id1:j_id104:j_id105:j_id108" name="j_id0:j_id1:j_id104:j_id105:j_id108" method="post" action="/pkb_Home_UQ_US?sfdcIFrameOrigin=null" enctype="application/x-www-form-urlencoded">
  <input type="hidden" name="j_id0:j_id1:j_id104:j_id105:j_id108" value="j_id0:j_id1:j_id104:j_id105:j_id108">
  <div class="fr-breadcrumbs">
    <ol class="fr-breadcrumbs_inner">
      <li class="fr-breadcrumbs_item" style="font-size:15px;"><a class="fr-breadcrumbs_itemLink js-trackEvent" data-category="Click" data-label="undefined-breadcrumb-1" href="https://www.uniqlo.com/us/en/home/">Uniqlo TOP</a></li>
      <li class="fr-breadcrumbs_item" style="font-size:15px;">Uniqlo USA Customer Service</li>
    </ol>
  </div>
  <h1 class="-h1">How can we help?</h1>
  <div id="j_id0:j_id1:j_id104:j_id105:j_id108:j_id986"></div>
</form>

<form class="search-form" id="search-form">
  <input class="search-form-input" id="searchAskInput" name="inputboxform" onblur="restorePrompt(this); buildSearchHref();" onfocus="clearPrompt(this);" onkeypress="checkForEnter(event, this);" tabindex="1" title="Search FAQs" type="text"
    value="Search FAQs">
  <input name="q2" style="display:none;" type="text">
  <a class="search-form-btn" href="/pkb_Home_UQ_US?l=en_US" id="searchAskButton" onclick="searchButtonClicked();">
      </a>
</form>

Text Content

Search Menu

Close
 * Uniqlo USA Customer Service
   Online
   Shopping Tips My UNIQLO Account Place Order Payment Promo Codes Alterations
   My Order Gifts/Gift Card Bulk Order International Order Troubleshoot
   
   Store
   Store Information Item Availability Payment Promo Codes Alterations Feedback
   on Store Experience Troubleshoot
   
   Delivery
   Shipping Tracking Troubleshoot
   
   Return/Exchange
   Online Orders Store Purchases Troubleshoot
   
   Uniqlo App/Newsletter/StyleHint
   UNIQLO App Newsletter StyleHint
   
   Products
   Product Information Product Care & Repair Campaign & Collaborations Product
   Review
   
   Legal, Privacy and Information Access
   Privacy Policy Terms + Conditions Accessibility/ Your Protection
   
   Corporate Information
   Sustainability Feedback Customer Engagement Center Other

TRACK MY ORDER
To check your order status, please click here and enter in your order number.
DELIVERY SUPPORT
For troubles with the delivery process of your order please click here to
provide us more information.
HOW TO RETURN

 1. Uniqlo TOP
 2. Uniqlo USA Customer Service


HOW CAN WE HELP?






TOP FAQS


DELIVERY

TRACK MY ORDER
To check your order status, please click here and enter in your order number.
DELIVERY SUPPORT
For troubles with the delivery process of your order please click here to
provide us more information.
 * Where is my order?
 * Where do you ship to and do you offer international shipping?
 * Can I change my shipping address?
 * In-Store Pick-Up
 * Order and Pick Store Option

Show MoreShow Less
 * Where is my order?
 * Where do you ship to and do you offer international shipping?

 * Can I change my shipping address?
 * In-Store Pick-Up
 * Order and Pick Store Option


RETURN AND EXCHANGE

HOW TO RETURN
Show MoreShow Less
 * Exchanges and Returns
 * How do I return my online order

 * What is the status of my online return?
 * Is there a fee for returning my online order back to your warehouse?
 * My order did not come with a return form; can you send a new one?

 * Exchanges and Returns
 * How do I return my online order
 * What is the status of my online return?
 * Is there a fee for returning my online order back to your warehouse?
 * My order did not come with a return form; can you send a new one?


SEARCH BY CATEGORY

Online
Shopping Tips My UNIQLO Account Place Order Payment Promo Codes Alterations My
Order Gifts/Gift Card Bulk Order International Order Troubleshoot

Store
Store Information Item Availability Payment Promo Codes Alterations Feedback on
Store Experience Troubleshoot

Delivery
Shipping Tracking Troubleshoot

Return/Exchange
Online Orders Store Purchases Troubleshoot

Uniqlo App/Newsletter/StyleHint
UNIQLO App Newsletter StyleHint

Products
Product Information Product Care & Repair Campaign & Collaborations Product
Review

Legal, Privacy and Information Access
Privacy Policy Terms + Conditions Accessibility/ Your Protection

Corporate Information
Sustainability Feedback Customer Engagement Center Other

Online
Show MoreShow Less
Shopping Tips My UNIQLO Account Place Order Payment Promo Codes Alterations My
Order Gifts/Gift Card Bulk Order International Order Troubleshoot

Store
Show MoreShow Less
Store Information Item Availability Payment Promo Codes Alterations Feedback on
Store Experience Troubleshoot

Delivery
Show MoreShow Less
Shipping Tracking Troubleshoot

Return/Exchange
Show MoreShow Less
Online Orders Store Purchases Troubleshoot

Uniqlo App/Newsletter/StyleHint
Show MoreShow Less
UNIQLO App Newsletter StyleHint

Products
Show MoreShow Less
Product Information Product Care & Repair Campaign & Collaborations Product
Review

Legal, Privacy and Information Access
Show MoreShow Less
Privacy Policy Terms + Conditions Accessibility/ Your Protection

Corporate Information
Show MoreShow Less
Sustainability Feedback Customer Engagement Center Other


ANNOUNCEMENTS

2024.01.19
January 19, 2024 Inclement Weather Store Early Closure
2024.01.19
Potential Delays due to Inclement Weather
2023.10.10
Beware of emails, SMS, websites, etc. pretending to be from UNIQLO


CONTACT UNIQLO USA

BY MESSENGER

BY CHAT
BY CHAT
Live Chat Support is available Mon-Sun, 9am-9pm ET
Your personal data will be collected and handled in accordance with our privacy
policy.


COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.




DO NOT SELL MY PERSONAL INFORMATION

The California Consumer Policy Act ("CCPA") provides consumer with specific
rights regarding their personal information. If you live in California, under
the CCPA you have the right to opt-out of the sale of your personal information.
Please use the toggle below, as well as the information found in our Privacy
Policy, to opt-out of the sale of your personal Information.
CCPA Your Rights and Choices
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These cookies are necessary for the website to function and cannot be switched
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These cookies do not store any personally identifiable information.

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 * PERFORMANCE COOKIES
   
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SALE OF PERSONAL DATA

Sale of Personal Data

Under the California Consumer Privacy Act, you have the right to opt-out of the
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information for analytics and to personalize your experience with targeted ads.
You may exercise your right to opt out of the sale of personal information by
using this toggle switch. If you opt out we will not be able to offer you
personalised ads and will not hand over your personal information to any third
parties. Additionally, you may contact our legal department for further
clarification about your rights as a California consumer by using this Exercise
My Rights link.

If you have enabled privacy controls on your browser (such as a plugin), we have
to take that as a valid request to opt-out. Therefore we would not be able to
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 * TARGETING COOKIES
   
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