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BCBSM COORDINATED CARE MOBILE APP

If you've received an invitation from Blue Cross Blue Shield of Michigan to join
a care management program, download this app.






OPTIMIZE YOUR CARE

When you download the BCBSM Coordinated Care app powered by Wellframe, you can:

 * Contact your program nurse or care team
 * Set appointment reminders
 * Track medications


HERE’S WHAT YOU CAN DO



With the BCBSM Coordinated Care mobile app you can connect with your care team.
You can use the app to get helpful information to better manage your health.



Take Control of Your Account:

 * Stay in touch with your care management team with secure messaging right in
   the app
 * Monitor and track your medications
 * See a personalized daily checklist of your medications to take, important
   tasks and appointment reminders
 * Access helpful articles about your health


GETTING STARTED WITH OUR APP

TRANSCRIPT

Your Blue Cross health plan offers a free mobile app that helps you get health
support at home. Follow these simple steps to sign up and get started.

Go to bcbsm.com/coordinatedcare from your smartphone or tablet.

Next, tap the button next to the app icon to download. This is a free health
program. The app may take a few minutes to download.

Once the download is complete, open the app.

Tap the sign up button.

Next, enter your access code. This is the special code you received from your
Blue Cross health plan in a phone call, email, text message, letter or brochure.

After you submit your access code, you’ll need to provide a few more quick
details to ensure your privacy.

First, select if you will be using the app to support your health, or the health
of someone in your care. If you select that you will be managing the health of
someone else, you will enter that person’s information in the following steps.

Now, enter your enrollee ID. We went ahead and added your health plan enrollee
ID card to your account. Enter the last nine characters of your enrollee ID
including letters and numbers.

To confirm your identity, enter your date of birth.

Now it’s time to set up your profile.

Confirm, add or edit your details.

Next, set up your account login information with your email and password. This
email address will serve as your username when you log in to use the app.

Make sure to create a password with 8 characters, at least 1 letter, 1 number,
and 1 special character.

Because privacy is important to us, please read through our privacy policy. When
you’ve scrolled to the bottom of the page, tap accept.

Great, you’re all set! Let’s get started.

If you’re prompted to accept notifications, make sure to tap “Notify me” so you
can stay on top of reminders or messages from your care team.

Now, you’ll see your daily checklist. Your checklist will show you what you need
to do each day to manage your health.

You can open your physical activity task to connect your apple health or google
fit to the app and track your steps throughout the day.

Add a medication reminder to help you keep track of your routine.

Tap the chat icon to message your care team. You can ask them questions about
your health on your own time.

Thank you for signing up to get the health support you need, right at your
fingertips. Go To bcbsm.com/coordinatedcare from your smartphone or tablet.

POWERED BY WELLFRAME

Wellframe is an independent company supporting Blue Cross Blue Shield of
Michigan by providing the BCBSM Coordinated Care mobile app. Questions? You
can email Wellframe.

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and other countries. App Store® is a service mark of Apple Inc., registered in
the U.S. and other countries. Google Play and the Google Play logo are
trademarks of Google LLC.





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©1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are
nonprofit corporations and independent licensees of the Blue Cross Blue Shield
Association. We provide health insurance in Michigan. State and Federal Privacy
laws prohibit unauthorized access to Member's private information. Individuals
attempting unauthorized access will be prosecuted.




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