www.tatcha.com Open in urlscan Pro
104.17.50.183  Public Scan

Submitted URL: http://www.tatcha.com/
Effective URL: https://www.tatcha.com/
Submission: On November 18 via api from US — Scanned from DE

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The Dewy Skin Cream - Limited Edition Replenishing & Plumping Moisturizer
4.8 star rating 4601 Reviews



Add to Bag -$89
The Water Cream Lightweight Pore-refining Hydration
4.7 star rating 3540 Reviews



Add to Bag -$72
Indigo Overnight Repair Serum in Cream Treatment
4.7 star rating 1800 Reviews



Add to Bag -$92
The Silk Serum Wrinkle-Smoothing Retinol Alternative
4.8 star rating 204 Reviews



Add to Bag -$98
The Rice Wash Soft Cream Cleanser
4.8 star rating 2781 Reviews



Add to Bag -$40
Violet-C Brightening Serum 20% Vitamin C + 10% AHAs
4.6 star rating 1548 Reviews



Add to Bag -$89
The Dewy Skin Cream - Limited Edition Replenishing & Plumping Moisturizer
4.8 star rating 4601 Reviews



Add to Bag -$89
The Water Cream Lightweight Pore-refining Hydration
4.7 star rating 3540 Reviews



Add to Bag -$72
Indigo Overnight Repair Serum in Cream Treatment
4.7 star rating 1800 Reviews



Add to Bag -$92
The Silk Serum Wrinkle-Smoothing Retinol Alternative
4.8 star rating 204 Reviews



Add to Bag -$98
The Rice Wash Soft Cream Cleanser
4.8 star rating 2781 Reviews



Add to Bag -$40
Violet-C Brightening Serum 20% Vitamin C + 10% AHAs
4.6 star rating 1548 Reviews



Add to Bag -$89




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The products and Services available at our Site are for personal use only. You
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Additional terms and conditions may apply to your purchases and to specific Site
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As to all User Content that you submit, you warrant that:

(a) you are either the User Content's sole author and owner of all intellectual
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misleading, (ii) does not violate any right of any other person or entity, or
any applicable law or ordinance, (iii) does not contain any computer viruses,
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any unauthorized advertising, and (v) Is not, or would not reasonably be
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individual, partnership or corporation.

You grant to Tatcha a royalty-free, perpetual, worldwide, unlimited,
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edit, create derivative works from, translate and display any User Content that
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now known or hereafter developed. You further agree that Tatcha is free to use
any User Content for any purpose, including but not limited to the Site, Tatcha
e-mails, social media posts, media content or promotional materials. Tatcha
shall be under no obligation to preserve, or pay compensation for use of any
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Use of Endorsements and Testimonials in Advertising, including but not limited
to your disclosing if you have received any incentive or compensation for
submitting User Content to the Site.

Tatcha is and shall not be responsible for evaluating your User Content, and
does not assume any responsibility or liability for User Content. We do not
endorse or control the User Content transmitted or posted on the Site and do not
warrant its accuracy, integrity or quality. You acknowledge that by using the
Site, you may be exposed to User Content that is offensive, indecent or
objectionable to you. You hereby waive all rights to any claims against Tatcha
of any type arising out of your use of the Site or any User Content that you may
encounter at the Site. You acknowledge that Tatcha has the right (but not the
obligation) in our sole discretion to refuse to post or remove any User Content.

Intellectual Property

The Site and its Content Copyright 2018 Tatcha LLC. All rights reserved. Tatcha
and the Tatcha logo are registered trademarks, and Hadassei-3, Beauty for a
Lifetime and Skincare for the Soul are trademarks, of Tatcha LLC. You
acknowledge and agree that Tatcha owns all legal rights, title and interest in
and to the Site and Content, including any Tatcha trademarks, trade names, trade
dress, logos, domain names and other brand features therein (whether those
rights are registered or not, and wherever in the world they may exist), and
that they are protected by international copyright laws and treaties. Tatcha
does not grant you any express or implied right under any copyright, trademark,
patent, trade secret or other intellectual property right.

DMCA Copyright Infringement Notices

Tatcha respects others' intellectual property rights, and requires that you do
the same in your use of the Site. If you are a copyright owner or an agent
thereof and believe that any User Content or other content on the Site infringes
upon your copyrights, you may submit a notification pursuant to the Digital
Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the
following information in writing (see 17 U.S.C 512(c)(3) for further detail): A
physical or electronic signature of a person authorized to act on behalf of the
owner of the copyright interest that you claim is infringed;

 * Identification of the copyrighted work(s) that you claim has been infringed;
 * A description of the material that you claim is infringing and the location
   of that material on the Site;
 * Your address, telephone number and email address;
 * A statement by you that you have a good faith belief that the use of the
   material in the manner complained of is not authorized by the copyright
   owner, its agent, or the law; and
 * A statement by you, made under penalty of perjury, that the above information
   in your notice is accurate and that you are the copyright owner or authorized
   to act on the copyright owner's behalf.

Our Designated Agent for notice for claims of copyright infringement is Tatcha
LLC, 208 Utah, Suite 400, San Francisco, California, 94103, e-mail:
copyrightclaims@tatcha.com. Only DMCA notices should go to Tatcha's Copyright
Agent; any other feedback or comments should be directed to our customer
service, and will not receive a response from Tatcha's copyright agent. You
acknowledge that if you fail to comply with all of the requirements set forth
above, your DMCA notice may not be valid.

Upon receipt of a notice complying with the DMCA, we will act expeditiously to
remove or disable access to any material claimed to be infringing. We will take
reasonable steps promptly to notify the user that we have removed or disabled
access to such material.

Indemnification

You agree to defend (at Tatcha's option), indemnify, and hold Tatcha (including
its officers, directors, employees, agents, licensors, subsidiaries and
suppliers) harmless from and against any and all claims, actions, demands,
losses, liabilities and settlements, of every kind and nature, known and
unknown, including without limitation, reasonable legal and accounting fees,
made against Tatcha by any third party due to, resulting from, or alleged to
result from, your use of the Site, your violation of these Terms and Conditions
and/or any law, rule, regulation and/or contract, your violation of any third
party's rights (including copyright or privacy right), or any claim relating to
content that you submitted to the Site.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TATCHA SHALL NOT BE LIABLE TO YOU FOR
ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, FROM ANY INFORMATION,
CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR MADE AVAILABLE TO YOU
THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, EXEMPLARY, AND CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, UNLESS
OTHERWISE SPECIFIED IN WRITING. THESE LIMITATIONS ON TATCHA'S LIABILITY SHALL
APPLY WHETHER OR NOT TATCHA HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE
POSSIBILITY OF ANY SUCH LOSSES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE
LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR
LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Disclaimer of Warranties

THE SITE AND ITS CONTENT AND SERVICES ARE PRESENTED "AS IS." TATCHA MAKES NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL
PROPERTY OR FITNESS FOR ANY PARTICULAR PURPOSE IN CONNECTION WITH THE SITE OR
ITS CONTENTS OR SERVICES. YOU AGREE THAT YOUR USE OF THE SITE AND CONTENT IS AT
YOUR SOLE RISK. YOU AGREE THAT TATCHA WILL NOT BE RESPONSIBLE OR LIABLE IN
CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY DAMAGES WHATSOEVER,
INCLUDING WITHOUT LIMITATION DAMAGES FOR BUSINESS INTERRUPTION OR LOSS OF
PROFITS, ACCESS DELAYS OR INTERRUPTIONS TO THE SITE, DATA NON-DELIVERY,
MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION, COMPUTER VIRUSES,
SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF
THE SITE, ANY INACCURACIES OR OMISSIONS IN CONTENT AND/OR EVENTS BEYOND OUR
REASONABLE CONTROL, EVEN IF TATCHA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

Severability

If any provision of these Terms may be held by a court or agency of competent
jurisdiction to be void or unenforceable, such provisions shall be limited or
eliminated to the minimum extent necessary and replaced with a valid provision
that best embodies the intent of these Terms, and the remainder of these Terms
shall remain in full force and effect.

Void Where Prohibited; Dispute Resolution

Tatcha operates and administers the site from San Francisco, California, USA.
Although the Site is potentially accessible worldwide, not all features or
products are available to all persons or geographic locations, or appropriate or
lawful for use outside the United States. Tatcha reserved the right to limit, in
our sole discretion, the quantity or provision of any product or service to any
person, entity or geographic area. Any offer for any feature, product or service
made on the Site is void where prohibited. If you choose to access the Site from
outside the United States, you do so on your own initiative and you are solely
responsible for complying with applicable local laws.

You agree that the laws of the United States and State of California, excluding
its conflict of laws rules, and these Terms and Conditions, our Privacy Policy
and any other policies posted from time to time on the Site shall govern your
use of the Site. For any claim or dispute with us or relating to your use of the
Site, or to these Terms, you expressly agree to the exclusive jurisdiction and
venue of the courts of the County of San Francisco, State of California. In the
event of any violation of these Terms, Tatcha reserves the right to seek all
remedies available under law and equity for such violations.

Tatcha may revise these Terms at any time by updating this page.

PRIVACY POLICY

Welcome to the TATCHA, LLC ("TATCHA," "we," "us," or "our") website. TATCHA
offers our users (collectively, "Users," "you," or "your") high-quality,
holistic skincare products made with time-tested ingredients (the "Products")
through our website at www.tatcha.com (the "Site").

This Privacy Policy explains what personal data we collect through the Site, how
we use and share that data, and your choices concerning our data practices. This
Privacy Policy forms part of our Terms of Use, which are available at:
https://www.tatcha.com/terms-of-use.html.

By providing us with your personal data when using the Site, you agree to the
practices described in this Privacy Policy. If you do not agree to this Privacy
Policy, please do not access or use the Site. Before you submit any personal
data to TATCHA through the Site, please review this Privacy Policy carefully,
and contact us at privacy@tatcha.com if you have any questions.

Information We Receive From Your Use of the Site:

When you visit, use and interact with the Site, we may receive certain
information about your visit, use or interactions. For example, we may monitor
the number of people that visit our Site, peak hours of visits, which page(s)
are visited on our Site, the domains our visitors come from (e.g., google.com,
yahoo.com, etc.), and which browsers people use to access and visit our Site
(e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical
information, and Site-navigation pattern. In particular, the following
information is created and automatically logged in our systems:

 * Log data: Information (“log data”) that your browser automatically sends
   whenever you visit the Site. Log data includes your Internet Protocol (“IP”)
   address (so we understand which country you are connecting from when you
   visit the Site), browser type and settings, the date and time of your
   request, and how you interacted with the Site.
 * Information from cookies, pixel tags and other technologies. Please see the
   “Cookies and Other Technologies” section below to learn more about how we use
   cookies and other technologies.
 * Device information: Includes name of the device, operating system, and
   browser you are using. Information collected may depend on the type of device
   you use and its settings.
 * Usage information: We collect information about how you use our Site, such as
   the types of content that you view or engage with, the features you use, the
   actions you take, and the time, frequency and duration of your activities.


HOW WE USE INFORMATION

We use your Personal Data for the following purposes:

To process your orders, including processing your payments, dispatching
products, tracking orders and providing you with related customer service,
including communicating with you as necessary in connection with your orders.
This processing is necessary to perform our contract with you.

As necessary for certain legitimate business interests, which include the
following:

 * To respond to your inquiries, comments, feedback or questions;
 * To customize your browsing and shopping experience on the Site. For example,
   we use information on your use of Site features, including information that
   we obtain through cookies and other technologies, to better understand your
   needs and interests in order to personalize your experience by presenting
   Products and offers tailored to your interests (please read below to learn
   how we use (cookies and other technologies);
 * To send administrative information to you, for example, information regarding
   the Site, and changes to our terms, conditions, and policies;
 * To analyze Site usage and provide, maintain and improve the content and
   functionality of the Site. For example, we regularly fix bugs or User
   experience issues that may be tied to particular User accounts. We use
   cookies and other technologies to analyze how Users interact with our Site.
   And that analysis can help us improve the Site;
 * To conduct analytics to inform our marketing strategy and enable us to
   enhance and personalize the experience we offer to our users, including by
   creating User profiles to enable personalized direct marketing
   communications.
 * If you ask us to delete your data and we are required to fulfill your
   request, to keep basic data to identify you and prevent further unwanted
   processing;
 * To prevent fraud, criminal activity, or misuses of our Site, block prohibited
   reseller traffic, and to ensure the security of our IT systems, architecture
   and networks; and
 * To comply with legal obligations and legal process and to protect our rights,
   privacy, safety or property, and/or that of our affiliates, you or other
   third parties.

For information about what we mean by legitimate interests and the rights of
individuals in the European Union (“EU”), please see the “EU Users” section
below.

Marketing. We may contact you to tell you about services or Products we believe
will be of interest to you. For instance, if you elect to provide your date of
birth and your skin type through your account page, we may use that information
to inform you about Products we believe would work well for you or to send you
special offers on or near your birthday. If we do, where required by law, for
example if you are a User in the EU, we will only send you marketing information
if you consent to us doing so at the time you provide us with your Personal
Data. You may opt out of receiving such emails by following the instructions
contained in each promotional email we send you or by updating your user
settings. In addition, if at any time you do not wish to receive future
marketing communications, please contact us at privacy@tatcha.com. If you
unsubscribe from our marketing lists, we will continue to contact you via email
regarding the provision of our Site and Products (i.e. to update you about your
orders) and to respond to your requests.


CONTESTS, SURVEYS AND PROMOTIONS

From time to time, we may offer you the opportunity to participate in contests,
giveaways and other promotions, and in surveys designed to help us improve the
Site or our Products. Any Personal Data you voluntarily provide us in connection
with such activities is subject to this Privacy Policy, to the extent
applicable, and to any additional policies, terms and rules for those promotions
and surveys provided at the time of data collection. Please ensure that you read
relevant notices provided to you in the promotions and surveys web pages when we
collect or process your personal data.

Targeted Advertisements. We may display targeted advertisements based on
Personal Data. TATCHA does not provide any Personal Data to the advertiser when
a User interacts with or views a targeted advertisement. However, please be
aware that by interacting with or viewing an advertisement the third party that
served the ad may make the assumption that you meet the targeting criteria used
to display the advertisement. Please read the “Cookies and other Technologies”
section below for information about advertising cookies and other technologies
that we use on the Site, and your choices in relation to such use.


SHARING AND DISCLOSURE OF INFORMATION

In certain circumstances we may share your Personal Data with third parties
without further notice to you, unless required by the law, as set forth below:

 * Vendors and Service Providers: To assist us in meeting business operations
   needs and to perform certain services and functions: providers of hosting,
   cloud services and other information technology services providers; our
   payment processor PayPal, Inc.; order management services; e-commerce
   platforms; rating and reviews platforms; email communication and customer
   support services (including live chat); web analytics, marketing and digital
   advertising services (for more details on the third parties that place
   cookies through the Site, please see the “Cookies and Other Technologies”
   section below). Pursuant to our instructions, these parties will access,
   process or store Personal Data in the course of performing their duties to
   us.
 * Business Transfers: If we are involved in a merger, acquisition, financing
   due diligence, reorganization, bankruptcy, receivership, sale of all or a
   portion of our assets, or transition of service to another provider, your
   Personal Data and other information may be transferred to a successor or
   affiliate as part of that transaction along with other assets.
 * Legal Requirements: If required to do so by law or in the good faith belief
   that such action is necessary to (i) comply with a legal obligation,
   including to meet national security or law enforcement requirements, (ii)
   protect and defend our rights or property, (iii) prevent fraud, (iv) act in
   urgent circumstances to protect the personal safety of Users of the Site, or
   the public, or (v) protect against legal liability.


DATA RETENTION

We will keep your Personal Data for as long as reasonably necessary for the
purposes described in this Privacy Policy, while we have a legitimate business
need to do so, or as required by law (e.g. for tax, legal, accounting or other
purposes), whichever is the longer.

If you have elected to receive marketing communications from us, we retain
information about your marketing preferences until you opt out of receiving
these communications and in accordance with our policies.

To determine the appropriate retention period for your Personal Data, we will
consider the amount, nature, and sensitivity of the Personal Data, the potential
risk of harm from unauthorized use or disclosure of your Personal Data, the
purposes for which we use your Personal Data and whether we can achieve those
purposes through other means, and the applicable legal requirements. In some
circumstances we may anonymize your Personal Data so that it can no longer be
associated with you, in which case it is no longer Personal Data.


UPDATE YOUR INFORMATION

If you need to change or correct your Personal Data, or wish to have it deleted
from our systems, you may contact us at privacy@tatcha.com. We will address your
request as required by applicable law. You may also update your Personal Data
from your user settings.


CALIFORNIA PRIVACY DISCLOSURES

Do Not Track Signals: Our Site currently does not respond to “Do Not Track”
(“DNT”) signals and operate as described in this Privacy Policy whether or not a
DNT signal is received. If we do respond to DNT signals in the future, we will
update this Privacy Policy to describe how we do so.


CHILDREN

TATCHA does not knowingly collect Personal Data from children under the age of
13. If you have reason to believe that a child under the age of 13 has provided
Personal Data to TATCHA through the Site please contact us and we will endeavor
to delete that information from our databases.


LINKS TO OTHER WEBSITES

The Site may contain links to other websites not operated or controlled by
TATCHA (“Third Party Sites”), including social media services. The information
that you share with Third Party Sites will be governed by the specific privacy
policies and terms of service of the Third Party Sites and not by this Privacy
Policy. By providing these links we do not imply that we endorse or have
reviewed these sites. Please contact those sites directly for information on
their privacy practices and policies.


EU USERS

Scope. This section applies if you are a User in the EU (for these purposes,
reference to the EU also includes the European Economic Area countries of
Iceland, Liechtenstein and Norway and, to the extent applicable, Switzerland).

Data Controller. Tatcha, LLC is the data controller for the processing of your
Personal Data. To find out our contact details, please see the “Contact Us”
section below, which also provides the contact details of our representative in
the EU for purposes of the General Data Protection Regulation.

Your Rights. Subject to applicable EU law, you have the following rights in
relation to your Personal Data:

 * Right of access: If you ask us, we will confirm whether we are processing
   your Personal Data and, if so, provide you with a copy of that Personal Data
   along with certain other details. If you require additional copies, we may
   need to charge a reasonable fee.
 * Right to rectification: If your Personal Data is inaccurate or incomplete,
   you are entitled to ask that we correct or complete it. If we shared your
   Personal Data with others, we will tell them about the correction where
   possible. If you ask us, and where possible and lawful to do so, we will also
   tell you with whom we shared your Personal Data so you can contact them
   directly.
 * Right to erasure: You may ask us to delete or remove your Personal Data, such
   as where you withdraw your consent. If we shared your data with others, we
   will tell them about the erasure where possible. If you ask us, and where
   possible and lawful to do so, we will also tell you with whom we shared your
   Personal Data with so you can contact them directly.
 * Right to restrict processing: You may ask us to restrict or ‘block’ the
   processing of your Personal Data in certain circumstances, such as where you
   contest the accuracy of the data or object to us processing it (please read
   below for information on your right to object). We will tell you before we
   lift any restriction on processing. If we shared your Personal Data with
   others, we will tell them about the restriction where possible. If you ask
   us, and where possible and lawful to do so, we will also tell you with whom
   we shared your Personal Data so you can contact them directly.
 * Right to data portability: You have the right to obtain your Personal Data
   from us that you consented to give us or that was provided to us as necessary
   in connection with our contract with you, and that is processed by automated
   means. We will give you your Personal Data in a structured, commonly used and
   machine-readable format. You may reuse it elsewhere.
 * Right to object: You may ask us at any time to stop processing your Personal
   Data, and we will do so:
   * If we are relying on a legitimate interest to process your Personal Data --
     unless we demonstrate compelling legitimate grounds for the processing or
   * If we are processing your Personal Data for direct marketing.
 * Right to withdraw consent: If we rely on your consent to process your
   Personal Data, you have the right to withdraw that consent at any time.
   Withdrawal of consent will not affect any processing of your data before we
   received notice that you wished to withdraw consent.
 * Right to lodge a complaint with the data protection authority: If you have a
   concern about our privacy practices, including the way we handled your
   Personal Data, you can report it to the data protection authority that is
   authorized to hear those concerns.

Please see the “Contact Us” section below for information on how to exercise
your rights.

Legitimate Interest. “Legitimate interests” means our interests in conducting
our business, fulfilling the obligations under our contract with you and
managing and delivering the best services to you. This Privacy Policy describes
when we process your Personal Data for our legitimate interests, what these
interests are and your rights. We will not use your Personal Data for activities
where the impact on you overrides our interests, unless we have your consent or
those activities are otherwise required or permitted by law.

Data Transfers. We rely on the EU-U.S. and Swiss-U.S. Privacy Shield
certification to transfer Personal Data that we receive from the EU and
Switzerland to TATCHA in the U.S. (for more information, please read the
“Privacy Shield” section below).


COOKIES AND OTHER TECHNOLOGIES 

We and our partners use cookies and other technologies to operate and administer
our Site, make it easier for you to use the Site during future visits, gather
usage data on our Site and for advertising purposes. For more information about
the cookies and similar technologies used on our Site, please refer to the
Cookie Policy.


SECURITY

You use the Site at your own risk. We comply with industry standards to protect
Personal Data both online and offline from loss, misuse, and unauthorized
access, disclosure, alteration or destruction. For example, we use available
technology and other techniques to implement systems like firewalls, and/or
encryption to secure marketing data transfers. However, no Internet or e-mail
transmission is ever fully secure or error free. In particular, e-mail sent to
or from us in connection with our use of the Site, including purchases of
Products, may not be secure. Therefore, you should take special care in deciding
what information you send to us via the Site or e-mail. Please keep this in mind
when disclosing any Personal Data to TATCHA via the internet. We cannot control
the actions of other Users with whom you may choose to share information.
Therefore, we cannot, and do not, guarantee that information or content posted
by a User on or through the Site will not be viewed by unauthorized persons. We
are not responsible for circumvention of any privacy settings or security
measures contained on the Site or third party websites.


CHANGES TO THE PRIVACY POLICY

The Site and our business may change from time to time. As a result we may
change this Privacy Policy at any time and when we do we will post an updated
version on this page, unless another type of notice is required by the
applicable law. By continuing to use the Site or providing us with information
after we have posted an updated Privacy Policy, or notified you if applicable,
you consent to the revised Privacy Policy and practices described in it.


PRIVACY SHIELD

TATCHA complies with the EU-U.S. and Swiss-U.S. Privacy Shield frameworks
(“Frameworks”) as set forth by the U.S. Department of Commerce regarding the
transfer of personal data from the EU and Switzerland to the U.S. (for these
purposes, reference to the EU also includes the European Economic Area countries
of Iceland, Liechtenstein and Norway). TATCHA has certified that it adheres to
the Privacy Shield Principles (described below). If there is any conflict
between the policies in this Privacy Policy and the EU or Swiss Privacy Shield
Principles, the Privacy Shield Principles shall govern. To learn more about the
Frameworks and to view our certification page, please visit
https://www.privacyshield.gov/.

General. We rely on our Privacy Shield certifications to transfer Personal Data
that we receive from the EU and Switzerland to TATCHA in the U.S. and we process
such Personal Data in accordance with the Privacy Shield Principles of Notice,
Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose
Limitation, Access, and Recourse, Enforcement and Liability (“Privacy Shield
Principles”), as described below.

Notice And Choice. This Privacy Policy provides notice of the Personal Data
collected and transferred under the Privacy Shield and the choice that you have
with respect to such Personal Data. It also provides information about other
Privacy Shield Principles that are set forth below.

Accountability for Onward Transfers. We may be accountable for the Personal Data
that we transfer to third-party service providers (as described in the “Sharing
and Disclosure of Information” section above). If such service providers process
Personal Data in a manner inconsistent with the Privacy Shield Principles, we
are responsible for the harm caused.

Security. We maintain security measures to protect Personal Data as described in
the “Security” section of this Privacy Policy.

Data Integrity and Purpose Limitation. We take reasonable steps to ensure that
Personal Data is reliable for its intended use, and that it is accurate,
complete and current for as long as we retain it. Our data retention practices
are described in the Data Retention section of this Privacy Policy.

Access. EU Users have certain rights to access, correct, amend, or delete
Personal Data where it is inaccurate, or has been processed in violation of the
Privacy Shield Principles. Please see the “EU Users” section above for more
information on the rights of Users in the EU (and, to the extent applicable,
Users in Switzerland).

Recourse, Enforcement, Liability. In compliance with the Privacy Shield
Principles, TATCHA commits to resolve complaints about our processing of your
Personal Data. European Union and Swiss Users with inquiries or complaints
regarding this Privacy Policy should first contact TATCHA as follows:

TATCHA, Attention: Legal
1517 North Point St., #533, San Francisco, CA 94123

We have further committed to refer unresolved Privacy Shield complaints to an
alternative dispute resolution provider. If you have an unresolved privacy or
data use concern that we have not addressed satisfactorily, please contact our
U.S.-based third party dispute resolution provider JAMS (free of charge) at
https://www.jamsadr.com/eu-us-privacy-shield. TATCHA will cooperate with JAMS
pursuant to the JAMS International Mediation Rules, available on the JAMS
website at www.jamsadr.com/international-mediation-rules.

If your complaint is not resolved through these channels, under certain
conditions a binding arbitration option may be available before a Privacy Shield
Panel. For additional information, please visit:
https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

We are subject to the investigatory and enforcement powers of the Federal Trade
Commission with respect to Personal Data received or transferred pursuant to the
Frameworks.


INTERNATIONAL USERS

TATCHA is based in the United States and we transfer your Personal Data to the
United States for the purposes described in this Privacy Policy. The United
States may have data protection laws less stringent than or otherwise different
from the laws in effect in the country in which you are located. For EU and
Swiss Users, we are certified to the Privacy Shield Frameworks (as described in
the “Privacy Shield” Section above) and some of our service providers (such as
Google Inc. and Amazon Web Services) are also certified to the Privacy Shield
Frameworks. We take steps to ensure that your Personal Data receives an adequate
level of security protection where it is processed and your rights continue to
be protected. For more information, please contact us as described below.


CONTACT US

If you have any questions about our Privacy Policy or the information practices
of the Site, please feel free to contact us at privacy@tatcha.com.

TERMS OF SALE

FOR TATCHA CONSUMERS

This Terms of Sale Agreement (this “Agreement”) is a legal agreement between you
(“User” or “you”) and Tatcha, LLC (“Tatcha” or “we” or “our”) that governs the
sale of goods and orders placed via this e-commerce website. Tatcha may amend
this Agreement at any time. User’s submission of an order at this website
constitutes acceptance of the terms of sale stated at the time of order. You are
encouraged to review payment terms and the terms of this Agreement at the time
of your order.


PAYMENT TERMS

Payment terms can be changed by Tatcha without notice to you. The payment terms
in effect when an order is received will apply to that order. You are encouraged
to review payment terms at the time of your order. Tatcha does not provide price
protection or refunds in the event of price decreases or promotions not in
effect at the time of your order.

Tatcha may enlist the aid of third parties to assist in the collection of
delinquent accounts. All reasonable costs incurred by Tatcha arising from
attempts to collect delinquent accounts will be charged to User.


PRODUCT AVAILABILITY, PRODUCT INFORMATION AND COLOR DISPLAY

The availability of the products described on the e-commerce website, and the
descriptions of such products, may vary based on location and timing.

The information presented on or through the e-commerce website, including
personalized product recommendations provided in response to your submissions or
answers to quizzes, and ingredient lists, is made available solely for general
information purposes. We do not warrant the accuracy, completeness or usefulness
of this information and any reliance you place on such information for placing
an order for products is strictly at your own risk. We disclaim all liability
and responsibility arising from any reliance placed on such materials by you or
any other visitor to the e-commerce website, or by anyone who may be informed of
any of its contents.

The display of product colors may be affected by the particular technical
specifications and settings of your computer, or other device from which you
access the e-commerce website, and the actual colors of the product may not be
accurately displayed.


FREIGHT TERMS

Tatcha reserves the right to choose the freight carrier on prepaid shipments and
charge a 20% service restocking charge on all orders not accepted for delivery.


DAMAGE AND SHORTAGE POLICY

All shipments are packed with great care. Any damages or shortages (including
latent damages) must be reported by User to Tatcha Customer Service within 48
hours of User’s receipt of shipment.


RETURNS, REFUNDS, DEDUCTIONS

Upon receipt, it is your obligation to inspect the shipment. You will be deemed
to accept any shipment unless you notify us of any damages, shortages (including
latent damages) or a return request. Returns, refunds or deductions will only be
granted in accordance with the Returns Policy. If no such action is taken, we
shall not be obligated to accept any rejection of the goods in the shipment at a
later date.


ORDERS, PROHIBITION ON RESELLING

The receipt of an email order confirmation does not constitute our acceptance of
an order or our confirmation of an offer to sell a product. We reserve the
right, without prior notice, to limit the order quantity on any product and/or
to refuse service to you. We also may require verification of information prior
to the acceptance and/or shipment of any order.

The prices displayed on the site are quoted in U.S. dollars and are intended to
be valid and effective only in the United States. The products made available on
the e-commerce site are intended for personal use. You may not sell or resell
any products or services that you purchase or receive from us. We have the right
to refuse or cancel orders placed, including but not limited to orders where any
products are listed at an incorrect price regardless of whether the order has
been confirmed or your credit card charged. If your credit card has already been
charged for the purchase and your order is canceled, we will issue a credit to
your credit card account.


AUTO-DELIVERY PROGRAM

If you participate in our auto-refill program, the following terms and
conditions apply specifically to your participation in this program:

 * Participation will continue until cancelled. You may cancel your
   participation in the program at any time by cancelling the order from within
   your Tatcha account. We may, in our sole discretion, terminate your
   participation in the program at any time without notice to you.
 * You can cancel an upcoming order up to 24 hours before the upcoming order
   date from your Tatcha account.
 * A recurring charge will be automatically charged to your credit card at the
   time of each successive shipment. Product selection and the shipment
   frequency will be in accordance with your preferences elected at the time of
   program registration or as modified by you from time to time in your account.
 * You are obligated to provide current, complete, and accurate information for
   your billing account. You are responsible for promptly updating all
   information to keep your billing account current, complete, and accurate
   (e.g., change in billing address, credit card number, or credit card
   expiration date). You must promptly notify us if your credit card information
   is cancelled or is no longer valid (e.g., loss or theft of your credit card).
   Changes to such information can be made from your Tatcha account. Add the new
   card and select it as the default credit card.







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