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helpdesk.accesslaser.com Open in urlscan Pro
54.82.180.118  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.accesslaser.com/
Effective URL: https://helpdesk.accesslaser.com/support/home
Submission: On November 13 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 15 IPs in 2 countries across 10 domains to perform 37 HTTP transactions. The main IP is 54.82.180.118, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.accesslaser.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on September 14th 2020. Valid for: 3 months.
This is the only time helpdesk.accesslaser.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 5 54.82.180.118 14618 (AMAZON-AES)
5 13.32.240.49 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 54.239.192.118 16509 (AMAZON-02)
3 13.32.240.6 16509 (AMAZON-02)
2 99.86.7.18 16509 (AMAZON-02)
5 99.86.7.88 16509 (AMAZON-02)
1 13.32.240.105 16509 (AMAZON-02)
2 54.230.228.191 16509 (AMAZON-02)
1 143.204.215.55 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
4 3.227.216.168 14618 (AMAZON-AES)
1 52.217.80.214 16509 (AMAZON-02)
1 151.101.114.110 54113 (FASTLY)
2 162.247.243.146 23467 (NEWRELIC-...)
37 15
5    54.82.180.118 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-82-180-118.compute-1.amazonaws.com
helpdesk.accesslaser.com
5    13.32.240.49 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-240-49.ams50.r.cloudfront.net
assets5.freshservice.com
assets2.freshservice.com
assets1.freshservice.com
2    2a00:1450:4001:820::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    54.239.192.118 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-54-239-192-118.waw50.r.cloudfront.net
assets8.freshservice.com
3    13.32.240.6 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-240-6.ams50.r.cloudfront.net
assets7.freshservice.com
2    99.86.7.18 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-7-18.fra6.r.cloudfront.net
assets9.freshservice.com
5    99.86.7.88 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-7-88.fra6.r.cloudfront.net
assets10.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
1    13.32.240.105 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-240-105.ams50.r.cloudfront.net
assets6.freshservice.com
2    54.230.228.191 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-54-230-228-191.waw50.r.cloudfront.net
dzvv3qu02a8s8.cloudfront.net
1    143.204.215.55 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-55.fra53.r.cloudfront.net
rts-static-prod.freshworksapi.com
2    2a00:1450:4001:81b::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
4    3.227.216.168 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-227-216-168.compute-1.amazonaws.com
www.freshbots.ai
1    52.217.80.214 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)
js-agent.newrelic.com
2    162.247.243.146 (San Francisco, United States)

ASN23467 (NEWRELIC-AS-1, US)
bam-cell.nr-data.net
Domain Requested by
5 helpdesk.accesslaser.com 1 redirects helpdesk.accesslaser.com
assets9.freshservice.com
4 www.freshbots.ai assets9.freshservice.com
3 assets3.freshservice.com helpdesk.accesslaser.com
3 assets7.freshservice.com helpdesk.accesslaser.com
2 bam-cell.nr-data.net js-agent.newrelic.com
2 fonts.gstatic.com fonts.googleapis.com
2 dzvv3qu02a8s8.cloudfront.net helpdesk.accesslaser.com
2 assets1.freshservice.com helpdesk.accesslaser.com
2 assets9.freshservice.com helpdesk.accesslaser.com
2 assets8.freshservice.com helpdesk.accesslaser.com
2 fonts.googleapis.com helpdesk.accesslaser.com
2 assets5.freshservice.com helpdesk.accesslaser.com
1 js-agent.newrelic.com helpdesk.accesslaser.com
1 assets4.freshservice.com helpdesk.accesslaser.com
1 s3.amazonaws.com helpdesk.accesslaser.com
1 rts-static-prod.freshworksapi.com helpdesk.accesslaser.com
1 assets6.freshservice.com helpdesk.accesslaser.com
1 assets10.freshservice.com helpdesk.accesslaser.com
1 assets2.freshservice.com helpdesk.accesslaser.com
37 19

This site contains links to these domains. Also see Links.

Domain
www.accesslaser.com
Subject Issuer Validity Valid
helpdesk.accesslaser.com
Let's Encrypt Authority X3		 2020-09-14 -
2020-12-13		 3 months crt.sh
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2020-10-28 -
2021-01-20		 3 months crt.sh
*.cloudfront.net
DigiCert Global CA G2		 2020-05-26 -
2021-04-21		 a year crt.sh
freshworksapi.com
Amazon		 2020-01-31 -
2021-02-28		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2020-10-28 -
2021-01-20		 3 months crt.sh
*.freshbots.ai
Amazon		 2020-01-21 -
2021-02-21		 a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3		 2020-10-23 -
2021-05-07		 6 months crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA		 2020-02-05 -
2022-02-08		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.accesslaser.com/support/home
Frame ID: 1EA044F9A98F1FA2FD0D8ED0F092AD1E
Requests: 35 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://helpdesk.accesslaser.com/ HTTP 302
    https://helpdesk.accesslaser.com/support/home Page URL

Page Statistics

37
Requests

100 %
HTTPS

13 %
IPv6

10
Domains

19
Subdomains

15
IPs

2
Countries

1189 kB
Transfer

3951 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.accesslaser.com/ HTTP 302
    https://helpdesk.accesslaser.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

37 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.accesslaser.com/support/
Redirect Chain
  • https://helpdesk.accesslaser.com/
  • https://helpdesk.accesslaser.com/support/home
33 KB
14 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.82.180.118 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-82-180-118.compute-1.amazonaws.com
Software
/
Resource Hash
3053327fd451503e95b3694f90a6f3e47087e6f9c45c328071e6e0e9ae62d4ef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.accesslaser.com
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200 200 OK
date
Fri, 13 Nov 2020 20:08:49 GMT
content-type
text/html; charset=utf-8
cache-control
max-age=0, private, must-revalidate
x-ratelimit-limit
1800
x-ratelimit-reset
131120210849
strict-transport-security
max-age=31536000;
x-ratelimit-remaining
1799
x-xss-protection
1; mode=block
x-request-id
a2c7ea86-a657-4cf2-a6e1-2118b6708d73
etag
W/"c98e79f72840c3658866179bf1d82a55"
x-runtime
0.019001
x-content-type-options
nosniff
content-encoding
gzip
x-envoy-upstream-service-time
22

Redirect headers

status
302 302 Found
date
Fri, 13 Nov 2020 20:08:49 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.accesslaser.com/support/home
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000;
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
ecb2e191-dd12-40d4-af25-82505bb69c4d
x-runtime
0.009872
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-envoy-upstream-service-time
12
portal_utils-83aa0b485401a5641e9fee90ad89729532221efef65ee992e0bd33b39f8deb33.css
assets5.freshservice.com/assets/cdn/ 		198 KB
65 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/portal_utils-83aa0b485401a5641e9fee90ad89729532221efef65ee992e0bd33b39f8deb33.css
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.240.49 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-240-49.ams50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
83aa0b485401a5641e9fee90ad89729532221efef65ee992e0bd33b39f8deb33

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 10 Nov 2020 09:47:39 GMT
content-encoding
gzip
age
296471
x-cache
Hit from cloudfront
status
200
content-length
65693
last-modified
Tue, 10 Nov 2020 08:12:30 GMT
server
AmazonS3
etag
"33c4ed97592705bf60eed4bc96fe13c1"
x-amz-version-id
Vs.KV8kxy_zhkpMb3R2CBCURChjz38WM
via
1.1 32f32412600ac6ef6d3d418a75accb72.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS50-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
JZ7gk7F5cPiM2dw9bHjAV__iGsJUUO7c8nbBg4c2wSgtQzur9Talpg==
expires
Wed, 10 Nov 2021 14:12:29 GMT
theme.css
helpdesk.accesslaser.com/support/ 		512 KB
95 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.accesslaser.com/support/theme.css?v=FS031602102309
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.82.180.118 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-82-180-118.compute-1.amazonaws.com
Software
/
Resource Hash
9c1710a21909ce6a04cbbe8ce99745d44f16dae2ce8a1b49fab0c24739c9f37a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Fri, 13 Nov 2020 20:08:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200, 200 OK
x-envoy-upstream-service-time
28
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
347c9710-db2b-4652-91d3-24c7fb795b78
x-runtime
0.024029
x-frame-options
SAMEORIGIN
etag
W/"7309028c70cd60cf88a113f5f1a6a3be"
x-ratelimit-remaining
999
content-type
text/css; charset=utf-8
cache-control
max-age=5184000, public
x-ratelimit-reset
131120210849
x-ratelimit-limit
1000
css
fonts.googleapis.com/ 		9 KB
937 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:820::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
a43df0e1f774872a9adf87747c284c406f8b6b5c78a84a03a88a55d545bc2ff6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 13 Nov 2020 20:08:49 GMT
server
ESF
date
Fri, 13 Nov 2020 20:08:49 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 13 Nov 2020 20:08:49 GMT
css
fonts.googleapis.com/ 		11 KB
927 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,700,700italic
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:820::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b39f0ddc43dbf89041b57a523668e5b3906e40dbaa2e79fb0f158a8071414e5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 13 Nov 2020 20:08:49 GMT
server
ESF
date
Fri, 13 Nov 2020 20:08:49 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 13 Nov 2020 20:08:49 GMT
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets8.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.239.192.118 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-239-192-118.waw50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 25 Oct 2020 06:00:06 GMT
content-encoding
gzip
age
1692525
x-cache
Hit from cloudfront
status
200
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 c60880d44880ad913f911851a63aacdf.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
WAW50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
e0FdAHspWeZrOD_hPFlxtYHwoCyh7TFgN_HkE4uSxR412ryo36qAIQ==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-4b01c0840d726e40af57be41d5db833e21fbf33c054cac540013c781b3787bce.js
assets7.freshservice.com/assets/cdn/i18n/ 		152 KB
43 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets7.freshservice.com/assets/cdn/i18n/en-4b01c0840d726e40af57be41d5db833e21fbf33c054cac540013c781b3787bce.js
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.240.6 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-240-6.ams50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4b01c0840d726e40af57be41d5db833e21fbf33c054cac540013c781b3787bce

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 11 Nov 2020 08:29:06 GMT
content-encoding
gzip
age
214784
x-cache
Hit from cloudfront
status
200
content-length
43871
last-modified
Wed, 11 Nov 2020 06:18:58 GMT
server
AmazonS3
etag
"22c5af3237269de490b013d91006ff47"
x-amz-version-id
GNe7.3Ox_8NtZpOf_VzWcv_yk18Yy6QF
via
1.1 415e8d76bf2c69e5e03b89ba8461cd7e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
AMS50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
nKFR8Rr2jN0PZlld_OcKuojV1HF6M06lXXEVRqm_VeBk59woWfns9Q==
expires
Thu, 11 Nov 2021 12:18:57 GMT
portal_head-00e89902d626c0c424a8381c81a393cd117626d41ea0235b676dd1f94b7cb2e1.js
assets9.freshservice.com/assets/cdn/ 		282 KB
91 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/portal_head-00e89902d626c0c424a8381c81a393cd117626d41ea0235b676dd1f94b7cb2e1.js
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.18 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-18.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.82.180.118 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-82-180-118.compute-1.amazonaws.com
Software
/
Resource Hash
198741492eaac37276e777ed903e1ba8e320236bd39c631f3df3d9f878b2c2eb

Request headers

Origin
https://helpdesk.accesslaser.com
Referer
https://helpdesk.accesslaser.com/support/theme.css?v=FS031602102309
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Fri, 13 Nov 2020 20:08:51 GMT
last-modified
Wed, 11 Nov 2020 16:23:55 GMT
etag
"5fac101b-b724"
content-type
application/octet-stream
status
200
cache-control
max-age=315360000
x-envoy-upstream-service-time
0
accept-ranges
bytes
content-length
46884
expires
Mon, 11 Nov 2030 20:08:51 GMT
nr-1184.min.js
js-agent.newrelic.com/ 		27 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://js-agent.newrelic.com/nr-1184.min.js
Requested by
Host: helpdesk.accesslaser.com
URL: https://helpdesk.accesslaser.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
780861f2ab29c0144055244696561fb0306c8cb3cb7f548f9105c763b0e91f77

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Fri, 13 Nov 2020 20:08:52 GMT
content-encoding
gzip
x-amz-request-id
A21809B1C987C063
x-cache
HIT
status
200
content-length
10624
x-amz-id-2
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x-served-by
cache-hhn4062-HHN
last-modified
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server
AmazonS3
x-timer
S1605298133.795864,VS0,VE0
etag
"3d7f312be60d08a2568e311e4762f3af"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
18726
getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Protocol
H2
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-227-216-168.compute-1.amazonaws.com
Software
envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
chnlsnid,content-type,external-client-id,product-id
Origin
https://helpdesk.accesslaser.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

status
200
date
Fri, 13 Nov 2020 20:08:52 GMT
content-length
0
request-id
[R:32-1605298132770]
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
access-control-allow-origin
*
access-control-allow-methods
GET,POST,OPTIONS
access-control-allow-headers
chnlsnid, content-type, external-client-id, product-id
x-envoy-upstream-service-time
14
server
envoy
getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 		4 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Requested by
Host: assets9.freshservice.com
URL: https://assets9.freshservice.com/assets/cdn/portal_head-00e89902d626c0c424a8381c81a393cd117626d41ea0235b676dd1f94b7cb2e1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.227.216.168 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-227-216-168.compute-1.amazonaws.com
Software
envoy /
Resource Hash
1fa769f1f729fb90523eac080defc278f477fa5d564f7cea4fb7ee745677b0cc

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://helpdesk.accesslaser.com/support/home
chnlsnid
-1
External-Client-Id
305589
Product-Id
a2e4e05c349210d16341b05f44cb923c26ad17fb
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/json

Response headers

date
Fri, 13 Nov 2020 20:08:53 GMT
content-encoding
gzip
server
envoy
status
200
vary
accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
content-type
application/json;charset=UTF-8
access-control-allow-origin
*
x-envoy-upstream-service-time
365
request-id
[R:43-1605298132956]
ae6cf37624
bam-cell.nr-data.net/1/ 		57 B
646 B 		Script
General
Check archive.org
Download Go to
Full URL
https://bam-cell.nr-data.net/1/ae6cf37624?a=504407936,128906122,94325823&v=1184.ab39b52&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=4313&ck=1&ref=https://helpdesk.accesslaser.com/support/home&qt=1&ap=19&be=1107&fe=4015&dc=3154&perf=%7B%22timing%22:%7B%22of%22:1605298128497,%22n%22:0,%22r%22:0,%22re%22:809,%22f%22:809,%22dn%22:809,%22dne%22:809,%22c%22:809,%22ce%22:809,%22rq%22:809,%22rp%22:1093,%22rpe%22:1277,%22dl%22:1097,%22di%22:3154,%22ds%22:3154,%22de%22:3178,%22dc%22:4014,%22l%22:4014,%22le%22:4016%7D,%22navigation%22:%7B%22rc%22:1%7D%7D&fp=3182&fcp=3182&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1184.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 13 Nov 2020 20:08:53 GMT
Content-Encoding
gzip
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
Content-Type
text/javascript;charset=ISO-8859-1
Transfer-Encoding
chunked
Connection
keep-alive
CF-Ray
5f1b20942cbc1756-FRA
cf-request-id
0664d2b095000017562028e000000001
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ae6cf37624
bam-cell.nr-data.net/events/1/ 		24 B
500 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://bam-cell.nr-data.net/events/1/ae6cf37624?a=504407936,128906122,94325823&v=1184.ab39b52&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=14313&ck=1&ref=https://helpdesk.accesslaser.com/support/home
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1184.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer
https://helpdesk.accesslaser.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
content-type
text/plain

Response headers

Date
Fri, 13 Nov 2020 20:09:03 GMT
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
Content-Type
image/gif
Access-Control-Allow-Origin
https://helpdesk.accesslaser.com
Access-Control-Allow-Credentials
true
Connection
keep-alive
CF-Ray
5f1b20d1080d1756-FRA
Content-Length
24
cf-request-id
0664d2d6a50000175667a39000000001

Verdicts & Comments Add Verdict or Comment

228 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes object| NREUM object| newrelic function| __nr_require object| I18n object| MODULE_NAME_PATTERN object| customTranslations string| PROFILE_BLANK_THUMB_PATH string| PROFILE_BLANK_MEDIUM_PATH string| SPACER_IMAGE_PATH object| FILLER_IMAGES string| cloudfront_host_url function| $A function| $w function| $H function| $R function| log function| imgerror function| default_image_error function| layoutResize function| closeableFlash function| uniqueCodeGenerator function| escapeHtml function| unescapeHtml function| getParameterByName function| setCookie function| getCookie function| deleteCookie function| highlightHashLink function| handleEllipsis function| restrictCharLimitTextBox function| handleLookUpAutoComplete object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect object| isMobile function| delay number| flashTimeOut function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| html5 object| Modernizr object| PortalUtil function| $j function| highlight_code function| escape_tags function| _ object| $LAB function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname boolean| isI18defined object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| convRTSConnection function| chatLoader function| initBotErrorTimer function| removeFromTop function| removeFaded function| sendMessage function| sendFeedback function| initCBCall function| conv_imgerror function| updateConvSettings function| updateBotProperties function| performServerCall function| unique_code function| shift function| restrictMaxlength function| getServiceItemLocations function| setViewMoreWithAutoHeight object| custom_helper function| HBSSideBar function| HBSSideBarInit object| CURRENT_SIDEBAR object| chatbotTicketFieldsBuilder function| constructTicketFields function| convAnnouncement undefined| CONV_CATALOG_TARGET_BUTTON boolean| CONV_INIT_FORM boolean| CONNECT_BOT function| view_catalog function| calculateItemTotal function| showAdditionalItems function| fetch_additional_items function| showCatalogRequest function| populateCatalogFields function| updateCatalogMessage function| handleErrorMessage function| showCatalogFields string| prevChatAuthor number| CHAT_SCROLL_HEIGHT number| NO_MESSAGES number| new_messages object| ignoreURLs number| NO_OF_CARDS_PER_CAROUSEL number| MAX_LIST function| convChat function| convChatTextBox object| txtInputTypes object| HTML5_INPUT_PATTERNS object| conv_api_urls undefined| currentLocationHash string| docTitle string| botName string| theme string| botAvatar string| botServerUrl object| botHash boolean| MANUAL_SCROLL number| BOT_ERROR_TIMER object| LOCATION_LF_OPTIONS string| bodyHref string| customerHash boolean| convRTSSubsribe undefined| convRTS object| jsnInitCustomer object| jsnInitChat object| jsnSendMessage object| jsnFeedBackResponse function| convHeader number| VOTING_ANIMATION_HEIGHT function| view_solutions function| convTicketNew undefined| userUpdatedFields string| CONV_TIICKET_STATUS function| convShowTicketDetails string| conv_tickets_url string| associate_asset_text object| CONV_TICKETS_DEFAULT_FILTER object| CONV_TICKET_TITLE_MAP function| view_tickets function| ConversationalUI function| viewticket function| convRouter function| loadProfileImages function| view_announcement function| view_approvals function| lazyListLoad function| stikcyHeaderHighlight function| adjustConvHeight function| showSideBarError function| carouselAttributes function| setDocTitle function| resetDoc function| P object| Handlebars object| HBSUtils object| HandlebarsTemplates function| XRegExp object| SyntaxHighlighter object| portal object| LAB_URL_LIST object| DATE_FORMATS string| API_V2_PATH object| generic_form_builder object| gerenic_bot_node_builder object| AgentReqCommon function| getDateFormat function| loading_box function| update_requester_img function| changeCatalogImages function| datetime_pair_automation function| disablePrototypeJS object| pluginsToDisable object| OnboardingPublicFormUtils object| jQuery183013233443990075888 object| Helpdesk function| DP_jQuery_1605298130499 object| Select2 function| moment function| add_csrf_token function| AvatarReader function| SetupSticky function| sideModal function| Spinner object| current_user_time_format object| Shortcuts undefined| io function| PUBSUBio function| RTS function| Iris object| JST object| App object| portal_info object| botProps object| flowProps function| Bluebird object| botSettings string| flash_message string| assumed_identity object| _self object| catalog_formserv_fields_mapping function| sidebarTemplate undefined| portal_user object| portal-search-boxes object| portal-recaptcha number| NO_ANNOUNCEMENT_ITEM_CAROUSAL

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
bam-cell.nr-data.net
dzvv3qu02a8s8.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
helpdesk.accesslaser.com
js-agent.newrelic.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
www.freshbots.ai
13.32.240.105
13.32.240.49
13.32.240.6
143.204.215.55
151.101.114.110
162.247.243.146
2a00:1450:4001:81b::2003
2a00:1450:4001:820::200a
3.227.216.168
52.217.80.214
54.230.228.191
54.239.192.118
54.82.180.118
99.86.7.18
99.86.7.88
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