www.gorgias.com Open in urlscan Pro
52.212.43.230  Public Scan

Submitted URL: https://replyrep.com/home/index/bf38623f-864a-4073-abb5-463ba866ab7c?rType=0
Effective URL: https://www.gorgias.com/benchmark-customer-service?email=tabetha.marrs@mhirj.com&utm_source=outbound&domain=mhirj.com&ut...
Submission: On May 11 via manual from US — Scanned from DE

Form analysis 4 forms found in the DOM

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Name: wf-form-benchmark-step-1GET

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    <option value="Food &amp; Beverages">Food &amp; Beverages</option>
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    <option value="Cosmetics">Cosmetics</option>
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    <option value="Sporting Goods">Sporting Goods</option>
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    <option value="Consumer Electronics">Consumer Electronics</option>
    <option value="Wholesale">Wholesale</option>
    <option value="Food Production">Food Production</option>
    <option value="Computer Software">Computer Software</option>
    <option value="Furniture">Furniture</option>
    <option value="Sports">Sports</option>
    <option value="Entertainment">Entertainment</option>
    <option value="Automotive">Automotive</option>
    <option value="Publishing">Publishing</option>
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    <option value="Textiles">Textiles</option>
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    <option value="Management Consulting">Management Consulting</option>
    <option value="Non-profit Organization Management">Non-profit Organization Management</option>
    <option value="Media Production">Media Production</option>
    <option value="Hospital &amp; Health Care">Hospital &amp; Health Care</option>
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    <option value="Veterinary">Veterinary</option>
    <option value="Printing">Printing</option>
    <option value="Real Estate">Real Estate</option>
    <option value="Building Materials">Building Materials</option>
    <option value="Transportation/Trucking/Railroad">Transportation/Trucking/Railroad</option>
    <option value="Professional Training &amp; Coaching">Professional Training &amp; Coaching</option>
    <option value="Other">Other</option>
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Name: wf-form-form-newsletter-footerGET

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GET https://tr.snapchat.com/cm/i

<form method="GET" action="https://tr.snapchat.com/cm/i" target="snap09803716629016348" accept-charset="utf-8" style="display: none;" data-hs-cf-bound="true"><iframe id="snap09803716629016348" name="snap09803716629016348"></iframe><input name="pid">
</form>

Text Content

Product tour

Centralize 1:1 interactions

Email
A better way to manage your store's support inbox

Social media
Turn social interactions into sales, without slowing down support

Live chat
Support and sell in real time, just like in real life

Voice
The easiest way to add voice support to your store

SMS (New!)
The easiest way to add voice support to your store
Automate your work

Rules
Automate with precision

Self-service
Automate with confidence

Intents & sentiment detection
Know exactly what your customers want

Macros
Respond faster
Empower support teams

Views
Customize your workspace

Order management
Turn returns into opportunities for new orders

Customer Sidebar
Rich customer data right next to tickets

Multi-Stores
Unlimited brands. One helpdesk. 
Measure & improve

Support performance
Your control center

Revenue Statistics
Know your bottom line

Live Statistics
Monitor performance in real time

Satisfaction survey
Keep your customers happy
Product overview

Machine learning & A.I.

Customer stories

Gorgias for Shopify


Gorgias for Magento


Gorgias for BigCommerce

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Centralize 1:1 interactions
Email

Social media

Live chat

Voice

SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision

Self-service

Intents & sentiment detection

Macros
Respond faster
EMPOWER SUPPORT TEAMS
Order management

Customer Sidebar

Multi-Stores

Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line

Live Statistics
Monitor performance in real time

Satisfaction survey
Keep your customers happy

Support performance
Your control center
PLATFORMS
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Magento

BigCommerce
New
OVERVIEW
Product overview

Machine learning & A.I.

Customer stories
Pricing
Partners

APP PARTNERS

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Tech Partners
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Success

Customer stories

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Growth
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Ecommerce tools
CS Benchmark report
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Success
Customer stories
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HOW EXCEPTIONAL IS YOUR CUSTOMER SUPPORT?


HOW EXCEPTIONAL IS YOUR CUSTOMER SUPPORT?

Get an in-depth look and compare your performances to the standards of your
industry.


Select your industry*Apparel & FashionArts & CraftsAutomotiveConsumer
ElectronicsConsumer GoodsCosmeticsDesignEntertainmentFood & BeveragesFood
ProductionFurnitureHealth Wellness & FitnessLuxury Goods &
JewelryMusicRetailSporting GoodsSportsTextilesWholesaleOther


Select your industryRetailApparel & FashionConsumer GoodsFood & BeveragesHealth,
Wellness & FitnessCosmeticsDesignMarketing & AdvertisingLuxury Goods &
JewelrySporting GoodsInternetInformation Technology & ServicesConsumer
ElectronicsWholesaleFood ProductionComputer
SoftwareFurnitureSportsEntertainmentAutomotivePublishingMusicTextilesArts &
CraftsElectrical & Electronic ManufacturingRestaurantsWine &
SpiritsHospitalityMedical DeviceConsumer ServicesManagement ConsultingNon-profit
Organization ManagementMedia ProductionHospital & Health CareRenewables &
EnvironmentVeterinaryPrintingReal EstateBuilding
MaterialsTransportation/Trucking/RailroadProfessional Training & CoachingOther

Oops! Something went wrong while submitting the form.
Where does this report come from?
20
DTC Industries
9,259+
Ecommerce stores
170 million
Support tickets
450 million
Ticket messages

Helping independent ecommerce brands provide an outstanding customer service
experience.


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