help.disneyplus.com
Open in
urlscan Pro
149.96.18.119
Public Scan
Submitted URL: https://click.mail.disneyplus.com/u/?qs=f2c81046d2f7ce2fb0327feb754d2c1fe3bddd39b1e31d4d0e74d62982734eec163b163f935b151283c0acc06b...
Effective URL: https://help.disneyplus.com/csp?cid=dss-disneyPlus-email-TLWMJJSJBQ-SofFai_WW-2023_8_22-sfmc-9706-Rich_Text_White-us-en-2821...
Submission: On August 23 via manual from IN — Scanned from DE
Effective URL: https://help.disneyplus.com/csp?cid=dss-disneyPlus-email-TLWMJJSJBQ-SofFai_WW-2023_8_22-sfmc-9706-Rich_Text_White-us-en-2821...
Submission: On August 23 via manual from IN — Scanned from DE
Form analysis 1 forms found in the DOM
<form class="typeahead ppc-main-typeahead ng-pristine ng-valid" ng-submit="c.submitSearch()" role="form">
<input type="hidden" name="id" value="search" autocomplete="off">
<input type="hidden" name="t" value="product_portal_knowledge_search_source" autocomplete="off">
<div class="input-group input-group-">
<!-- uses ui.bootstrap.typeahead -->
<span class="input-group-btn"> <button name="search" type="submit" class="btn btn-default" title="Search" aria-label="Search">
<!--<i ng-if="::c.options.glyph" class="fa fa-{{::c.options.glyph}}"></i>-->
<div ng-bind-html="::data.assets.ppc_typeahead_search_glass.html" class="ng-binding"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
<path fill-rule="evenodd" clip-rule="evenodd"
d="M13.7618 15.176C12.3145 16.3183 10.4869 17 8.5 17C3.80558 17 0 13.1944 0 8.5C0 3.80558 3.80558 0 8.5 0C13.1944 0 17 3.80558 17 8.5C17 10.4869 16.3183 12.3145 15.176 13.7618L19.7071 18.2929C20.0976 18.6834 20.0976 19.3166 19.7071 19.7071C19.3166 20.0976 18.6834 20.0976 18.2929 19.7071L13.7618 15.176ZM15 8.5C15 12.0899 12.0899 15 8.5 15C4.91015 15 2 12.0899 2 8.5C2 4.91015 4.91015 2 8.5 2C12.0899 2 15 4.91015 15 8.5Z"
fill="#040405"></path>
</svg>
</div>
</button> </span>
<!-- ngIf: c.enableTypeAHead --><input ng-if="c.enableTypeAHead" id="hero-unit-search" name="q" type="text" placeholder="How can we help?" ng-model="c.searchTerm" autocomplete="off" top-suggestions="2"
uib-typeahead="item as item.primary for item in c.getResults($viewValue)" typeahead-wait-ms="500" typeahead-min-length="2" typeahead-focus-first="false" typeahead-on-select="c.onSelect($item, $model, $label)"
typeahead-template-url="ppc-main-typeahead.html#Top Suggestions:" typeahead-popup-template-url="ppc-main-typeahead-popup.html" class="form-control input-typeahead ng-pristine ng-untouched ng-valid ng-scope ng-empty" role="textbox"
aria-label="How can we help?" tabindex="0" aria-haspopup="true" aria-autocomplete="list" aria-owns="typeahead-343-9402" data-aria-expanded="false">
<ul class="dropdown-menu ng-isolate-scope ng-hide" ng-show="isOpen() && !moveInProgress" ng-style="{top: position().top+'px', left: '0px'}" role="listbox" aria-hidden="true" uib-typeahead-popup="" id="typeahead-343-9402" matches="matches"
active="activeIdx" select="select(activeIdx, evt)" move-in-progress="moveInProgress" query="query" position="position" assign-is-open="assignIsOpen(isOpen)" debounce="debounceUpdate" template-url="ppc-main-typeahead.html#Top Suggestions:"
popup-template-url="ppc-main-typeahead-popup.html" style="left: 0px;">
<li role="option" aria-hidden="true" style="display: none"></li>
<li><span class="ta-item ng-binding">Top Suggestions:</span></li>
<!-- ngRepeat: match in matches track by $index -->
</ul><!-- end ngIf: c.enableTypeAHead -->
<!-- ngIf: !c.enableTypeAHead -->
</div>
</form>Text Content
Skip to page content
DISNEY+ HELP CENTER | SUPPORT & FAQ
HELP CENTER
*
* Top Suggestions:
POPULAR HELP ARTICLES
* About Disney+
* Device list
* Update payment
* Login issues
* IMAX Enhanced on Disney+
* Parental controls
* About Disney+
* Device list
* Update payment
* Login issues
* IMAX Enhanced on Disney+
* Parental controls
ALL TOPICS
Getting started
Account & payment
Supported devices
Watching Disney+
Fix a problem
Error codes
NEED MORE HELP?
We are available for live support 24 hours a day seven days a week
CONTACT US
Need to chat with us? We're happy to assist you.
Get in touch
GIVE FEEDBACK
How can we improve Disney+? Let us know through our feedback form!
Submit feedback
AlbaniaAndorraAntigua &
BarbudaArgentinaAustraliaAustriaBahamasBarbadosBelgiumBelizeBoliviaBosnia &
HerzegovinaBrazilBulgariaCanadaChileColombiaCosta RicaCroatiaCzech
RepublicDenmarkDominicaDominican RepublicEcuadorEl
SalvadorEstoniaFinlandFranceGermanyGibraltarGreeceGrenadaGuatemalaGuyanaHaitiHondurasHong
KongHungaryIcelandIrelandItalyJamaicaJapanLatviaLiechtensteinLithuaniaLuxembourgMaltaMexicoMonacoMontenegroNetherlandsNew
ZealandNicaraguaNorth
MacedoniaNorwayPanamaParaguayPeruPolandPortugalRomaniaSerbiaSingaporeSlovakiaSloveniaSouth
KoreaSpainSt. Kitts & NevisSt. LuciaSt. Vincent & the
GrenadinesSurinameSwedenSwitzerlandTaiwanTrinidad & TobagoTurkeyUnited
KingdomUnited StatesUruguayVenezuela
DeutschEnglish
Subscriber Agreement Privacy Policy Cookie Policy UK & EU Privacy Rights Help
Interest-based Ads About Us Imprint Manage Settings
©Disney. All Rights Reserved.
We use cookies to analyze your online behavior to operate and improve our
services; to communicate with you; to personalize content or advertising on this
or other platforms; and provide social media features to you. For more
information, gohere
MANAGE PREFERENCES REJECT ALL ACCEPT ALL
COOKIE PREFERENCE CENTER
* YOUR PRIVACY
* ESSENTIAL COOKIES
* PERFORMANCE & ANALYTICS COOKIES
* TARGETING & ADVERTISING COOKIES
YOUR PRIVACY
Because we respect your right to privacy, you can choose not to allow some types
of cookies. Click on the different category headings to find out more and to
change our default settings. Please be aware, blocking some types of cookies may
adversely impact your experience of our site and the services we are able to
offer. Using this tool will set a cookie on your device to remember your
preferences. To find out more, please visit our
Cookie Policy
ESSENTIAL COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
Cookies Details
PERFORMANCE & ANALYTICS COOKIES
Performance & Analytics Cookies
These cookies allows us to count visits and traffic sources so we can measure
and improve the performance of our site. They help us to know which pages are
the most and least popular and see how visitors move around the site. Please
note, even if you change your settings, we may continue to collect and use data
through these cookies solely to assist us in performing the service.
Cookies Details
TARGETING & ADVERTISING COOKIES
Targeting & Advertising Cookies
These cookies may be set through our site by us and/or by our advertising
partners. They may be used to build a profile of your interests and show you
relevant advertising on this and on other sites. They may not store directly
personal information, but instead may be based on uniquely identifying your
browser and internet device. You can choose to allow these cookies and to
opt-out at any moment.
Cookies Details
Back Button
BACK
Filter Button
Consent Leg.Interest
Switch Label label
Switch Label label
Switch Label label
* View Third Party Cookies
* Name
cookie name
Clear
checkbox label label
Apply Cancel
SAVE SETTINGS
REJECT ALL ACCEPT ALL