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Submitted URL: http://i.airtel.in/Contact
Effective URL: https://www.airtel.in/contact-us?_branch_match_id=1389896442335397357&utm_source=SMS&utm_campaign=Contact1&utm_medium=...
Submission: On November 26 via manual from IN — Scanned from DE

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Text Content

 


PREPAID

 * Recharge
 * New Prepaid SIM
 * View Plans
 * International Roaming
 * Switch Prepaid to Postpaid
 * Port to Airtel Prepaid


POSTPAID

 * Pay Bill
 * Buy New Connection
 * View Plans
 * Switch Prepaid to Postpaid
 * Port to Airtel
 * Free Sim Delivery


WI-FI

 * Pay Bill
 * Buy New Connection
 * View Plans


DTH

 * Recharge
 * Buy New DTH Connection
 * View Plans
 * Upgrade Box
 * Xstream
 * Buy Second DTH connection


BANK

 * View Account
 * Get New Account
 * Add Money
 * Know More


AIRTEL BLACK

 * Pay Bill
 * View Plans


AIRTEL FINANCE

 * Credit Card
 * Personal Loan
 * Gold Loan
 * EMI Card
 * Fixed Deposits
 * Free Credit Report
 * Know More

Get App
Xstream Airtel Payments Bank Wynk
Personal Career Business Investor
Store Login



WE WON’T STOP TILL WE ANSWER ALL YOUR QUESTIONS!


GET ALL THE HELP & SUPPORT ON AIRTEL THANKS APP


WE WON’T STOP TILL WE ANSWER ALL YOUR QUESTIONS!

GET ALL THE HELP & SUPPORT ON AIRTEL THANKS APP

Ask Us Now


Ask Us Now


WANT QUICK HELP?

You can avoid this wait time by using Airtel Thanks app for recharges, banking,
and help & support. Click here to download.

PREPAID AND POSTPAID

For Enquiries and Requests Call 121 from your Airtel number (Chargeable at 50p/3
mins for advisor access only)

For Complaints Call 198 (Toll Fee)

Alternatively, find and call your localized call centre from View here.

AIRTEL PAYMENTS BANK

In case of any query, Airtel subscribers can call 400, while others can call
8800688006.

BROADBAND

Call customer care number 121 from your landline

Alternatively, find and call your localized call centre from here.

DTH

121 for Airtel Users and 1800-103-6065 for Non Airtel Users.

View More.

APPELLATE AUTHORITY

You can file a legal appeal with the Appellate Authority either directly or
through email/facsimile /post/in person or through the Airtel consumer care
number of the complaint centre.

Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Points to Remember:

 * While raising an appeal to the Appellate Authority, the complaint details
   (Service Request No.) shared by the complaint centre should be available.
 * The appeal should be filed within 90 days of expiry of the complaint or
   request resolution time specified by the complaint centre.
 * The Appellate Authority will provide a Unique Reference Number within 3 days
   of reporting the issue.

Please click on below links to contact:

 * Appellate - Mobile
 * Appellate - Fixedline/ Broadband

STATUS OF APPEALS FOR QE DECEMBER 23

Status of appeals for QE December 23 click here

CONTENT GRIEVANCE REDRESSAL MECHANISM

“If you have any grievance or concerns with respect to any content available on
Airtel Thanks, please write to our Grievance Officer at the below mentioned
email ID.

Grievance Officer

Name - Nitin Grover

Email - Content.Grievance@airtel.com

Address - Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015

 

In order to enable us to efficiently address your grievance/complaint, please
include the below information while writing to us:

 1. Title of the Content and Episode number (if any);
 2. Description and nature of complaint.
 3. Date and Time (if any)
 4. Your name and contact details.

Please note that in absence of any of the above details, ADL shall not be able
to take cognizance of the complaint/grievance

Airtel Digital Limited (ADL) does not warrant or make any representation, that
any content you find objectionable will be taken down or remedied to your
satisfaction. All complaints for content will be disposed as per timelines
specified under Information Technology (Intermediary Guidelines and Digital
Media Ethics Code) Rules, 2021.”


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QUICK ACCESS

 * Airtel Black Bill Payment
 * Prepaid Recharge
 * Postpaid Bill Payment
 * DTH Recharges
 * Wi-Fi Bill Payment
 * Exciting Offers
 * Airtel Payments Bank
 * Airtel Thanks App
 * Free Sim Delivery
 * Telecom Tariff
 * Rights Issue
 * QIP & FCCB Issue
 * Terms & Conditions
 * Airtel Blogs


HELP AT HAND

   
 * Find a store
 * Check Coverage
 * Ownership Transfer
 * Manage Your account
 * ISP Near Me
 * Wynk Music
 * Wi-Fi FAQs
 * DTH FAQs
 * Airtel Xstream FAQs
 * Postpaid FAQs
 * Stores near me
 * DTH Consumer Corner


NEW CONNECTIONS

 * Buy DTH New Connection
 * Buy Prepaid New Connection
 * Buy Postpaid New Connection
 * Buy Broadband New Connection
 * Buy Airtel Black Plan
 * Buy Xstream Box
 * Switch to Airtel
 * International Roaming

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ABOUT AIRTEL

 * Brand
 * Career
 * Partner
 * Business
 * About Airtel
 * Press Release
 * Investor Support
 * Telecom Charter
 * Airtel Community


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