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Submission: On August 19 via manual from US — Scanned from DE
Effective URL: https://www.drift.com/books-reports/forrester-tei-report/
Submission: On August 19 via manual from US — Scanned from DE
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* Platform BACK Platform Drift Conversation Cloud Grow your revenue with the right conversation at the right time and place. Conversational Marketing Engage website visitors with personalized conversations. Conversational Sales Get real-time buyer insights to close deals faster. Conversational Service Delight your customers without burdening service teams. CAPABILITIES Drift Live Chat Start real-time conversations with every website visitor. Drift Conversational AI Use AI-powered chatbots to guide visitors to the right outcome. Drift Meetings Schedule sales meetings with website visitors 24/7. Drift Custom Chatbots Tailor customer conversations and deliver the right message 24/7. Drift Email Surface new opportunities, track responses, & improve contact data. Drift Intel Understand site visitors to increase engagement & conversion. Drift Video Send short and personalized videos to stand out from the crowd. Drift Audiences Understand your site visitors to deliver the right experiences. Drift Deal Room Manage your entire sales process in one place. Drift Prospector Get real-time visibility into target accounts & contact activities. Drift Reporting Track and measure performance of key business metrics. Drift Fastlane Qualify buyers instantly and book meetings from your lead forms. Powered by Integrations * Solutions BACK USE CASES Customer Prospecting Centralize buying signals so you can prioritize accounts. Deal Management Easily personalize, collaborate, and consult in every deal. Customer Service Automate customer support so your customers can get answers without waiting. Target Account Engagement Get insights and alerts for target accounts and never miss an opportunity. Visitor Intelligence Use insights to engage with website visitors and accelerate deal cycles. Real-Time Personalization Give website visitors relevant conversations and content in real-time. * Case Studies * Resources BACK Resources Learn more with industry strategies, best practices, and certifications. Books, Reports & More Blog Events Training & Certifications Podcasts Community Become an Insider Join our learning community for marketing, sales, and service. Become an Insider * About Us BACK About Us Learn about Drift’s customers, people, and conversational solutions. Leadership Team Meet Drift's founders and executive team. Diversity Equity Inclusion Learn how Drift promotes a diverse, equitable, and inclusive workplace. Leadership Principles Read the customer-centric philosophy that guides our products and vision. Partners Learn how forward-thinking companies accelerate their revenue with Drift. Careers Check out open opportunities and get ready to electrify your career. Newsroom Stay up to date on Drift with the latest news, press releases, and awards. * Pricing * Let's Chat * Sign In See More * ✕ * Books & Reports * Webinars * Blog * Events * Training & Certifications * Podcasts * Community * Get a Demo SIGN IN THE TOTAL ECONOMIC IMPACTTM OF DRIFT You can walk the walk. You can talk the talk. But results don’t lie. See how Drift customers accelerate revenue in this commissioned study conducted by Forrester Consulting. Get the Study CHAPTERS About The Study Highlights From The Study * * * * ABOUT THE STUDY 670% ROI. That’s a big number. And one that we’re pretty proud of. Why? Because it shows how successful our customers have been using Drift. Drift commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study to examine the potential return on investment (ROI) of Drift. This is what they found: Companies that invest in Drift can experience up to a 670% ROI. Now, we want to help you experience that same success too. The purpose of this study is to help you evaluate the potential financial impact of Drift on your company. To do that, Forrester anonymously interviewed enterprise Drift customers, aggregated their experiences and benefits, and combined the results into a single composite organization. In the study, you’ll not only get hard data on how Drift customers increase conversion rates, accelerate revenue, and improve sales efficiency – but insights straight from our customers, like this: “ We close deals a lot faster [with Drift]. I believe we were closing deals within three to four days versus sometimes 30 days. Honestly, without Drift, we might not even get them on the phone. DIRECTOR OF MARKETING OPERATIONS, SOFTWARE Oh, oh, and this: “ We know that if someone has one chat, they are 3x more likely to close than an unaided prospect. We know that if they have two chats, they are 10x more likely to close. And that, if somehow, we're lucky enough to get them to three chats, we know that they are 30x more likely to close. DIRECTOR OF PERFORMANCE MARKETING, SOFTWARE And a whole lot more. In a rush? Need a quick summary? Check out key highlights from the study below. HIGHLIGHTS FROM THE STUDY In this study, see how Drift’s Revenue Acceleration Platform helps our customers: * Increase lead to pipeline conversion rates by up to 100% * Improve sales rep efficiency through chat, Virtual Selling Assistants, and more by 50% * Grow annual recurring revenue (ARR) in target accounts by up to 17.5% * See an ROI of 670% over three years * Improve customer experiences, sales satisfaction, brand equity, and marketing and sales scalability See the results for yourself here. 670% ROI The results are in – companies that use Drift can see up to a 670% ROI. Want to be next? Get a DemoGet the Study * Platform * Platform * Conversation Cloud * Conversational Marketing * Conversational Sales * Conversational Service * Partners * Integrations * Expert Services * Solutions * Solutions * Customer Prospecting * Deal Management * Customer Service * Target Account Engagement * Visitor Intelligence * Real-Time Personalization * About Us * About Us * Diversity Equity Inclusion * Careers * Leadership Team * Leadership Principles * Newsroom * Brand Assets * Security & Compliance * Contact Us * Resources * Resources * Insider * Books, Reports & More * Blog * Drift Learning Center * Events * Training & Certifications * Podcasts * Become a Drift Insider * Support * Drift Help Center * Community * Get Drift * Get Drift * Pricing * Test Drive Drift * Live Demo * Mobile App * Video Mobile App * Drift for Chrome * Drift for Startups * Drift Store * * * * * Terms Privacy Policy Drift Status Sitemap © Copyright 2022 Drift.com, Inc.