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NAVIGATING THOSE STICKY CONVERSATIONS



The forbidden topics and those sticky conversations in the salon.



Supporting the Mental health and wellbeing of you and your customers



I'M IN!

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ONLINE EDUCATION

The curriculum they forgot to teach you.

 * How to handle sensitive topic conversations that arise in the salon.

 * How to be a good communicator

 * How to be a great listener

 * How to lean into the therapist within you



Yet it’s what we do on a daily basis.




EXPERT - ADVICE AND TRAINING


MENTAL WELLBEING & SUPPORT


EFFECTIVE COMMUNICATION STRATEGIES


BOUNDARY SETTING TECHNIQUES

Jan Sky is our neuropsychoptherapist who will be your head educator.

Jan has integrated all of her years of experience, knowledge, and training into
this program.




ENROL TODAY

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Enhance your skills with our Accidental Therapist training.

Effectively manage sensitive conversations and support mental health for you and
your clients.


LISTEN WITH UNDERSTANDING

Actively engage with the client’s conversation, focusing on grasping their
perspective without forming premature judgments.


NAVIGATE THE DIFFICULT CONVERSATIONS WITH CARE

Handle sensitive topics tactfully, maintaining consideration for the client's
emotions and choosing words carefully.


RESPOND APPROPRIATELY TO THE CLIENT

Tailor responses to suit the client's emotional needs, offering empathy and, if
suitable, gentle guidance.


CHANGE THE COURSE OF THE CONVERSATION

Redirect discussions that become overly negative or uncomfortable, either subtly
introducing new subjects or more directly shifting the focus.


GUIDE THE CLIENT TO FURTHER SUPPORT

Recognize limits to the support you can provide and direct clients to
professional help when their needs exceed your scope.


SET YOUR OWN PERSONAL BOUNDARIES

Establish clear boundaries to maintain professional integrity and personal
well-being.


PROCESS YOUR DAY WITH GOOD SELF CARE

Engage in activities that help decompress and manage the emotional load of the
day, ensuring personal mental health is maintained.


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