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 * Home
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ITRM Customers 020 8308 3300 IT Support & Sales Enquires 020 8308 3300




 * Our Services
   * IT Security
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   * IT Support
   * Cloud
   * IT Advisory
   * Communications
   * Network Cabling
   * Relocation Services
   * Website Design and Development
 * Our Locations
   * IT Support in London
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 * Industry IT Support
   * Construction
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   * Sports & Entertainment Venues
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 * IT Support Guide
   * What Is a Managed Service Provider?
   * Cost of IT Support for UK Businesses
   * Data Protection
   * How IT Help Desk Support Works for Your Business
   * Cloud Computing
 * About Us
   * Our Awards
   * Our CSR policy
   * Our People
   * Our Careers
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Up


RECOGNISED BY INVESTORS IN PEOPLE

We're proud to hold a silver accreditation.
Find out more


COULD YOU COPE WITH A CYBER ATTACK?

Work with ITRM to ensure your business is cyber secure.
Get in touch


IT SUPPORT SERVICES

Flexible IT Support Services, serving London, Kent and the Southeast.
Tell us your IT requirements


RECOGNISED BY INVESTORS IN PEOPLE

We're proud to hold a silver accreditation.
Find out more




COULD YOU COPE WITH A CYBER ATTACK?

Work with ITRM to ensure your business is cyber secure.
Get in touch



OUR IT SUPPORT SERVICES

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 * Website Design & Development
   Web
 * Cloud
   Cloud
 * IT Support
   Support
 * IT Consultancy
   Consult
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 * IT Security
   Security
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 * Communications
   Comms
 * IT Advisory
   Advisory
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 * Network Cabling
   Cabling
 * Relocation Services
   Relocation
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WHICH IT SUPPORT SERVICE DO YOU NEED?

ITRM's suite of services are designed to combat technical challenges you or your
business may face, ensuring you continue operating and growing efficiently.

Whether you have your entire IT infrastructure on-premise, within a data centre,
in the cloud or a hybrid of these, ITRM can add value to your business by
adapting our IT support services to your business foundation.

From IT support, consultancy, cyber security, disaster recovery and more, ITRM
can support your business and staff appropriately. Taking a bespoke approach to
our service offering, contact our team of technical experts to identify your
specific requirements, challenges and needs to establish where we can help you.

Find an IT solution for your business


WHY CHOOSE ITRM’S MANAGED IT SUPPORT SERVICES?

Celebrating its 25th anniversary in 2024, ITRM is proud to have established and
provide reliable, customer-centric and high-quality IT support services to
businesses across London, Kent and the Southeast.




Find out why your business should partner with us below.





BESPOKE BUSINESS IT SERVICES

Technology is vital for business success and progression in the digital age.
Luckily, we have an award-winning team with the expertise to help you with:

 * Ongoing IT support for a small or large business.
 * IT consultancy to advise you on the best technology practices.
 * Digital transformation to update your IT infrastructure.
 * And more!

Our team take a consultative approach to your IT support needs, providing
solutions and services that best suit your business versus trying to make the
solution or service fit you. We have a wide range of IT services to apply to
your business or update your IT infrastructure.





INNOVATIVE AND COST-EFFECTIVE SOLUTIONS

If you’re a business looking for IT support in London, the Southeast or Kent,
our forward-thinking and cost-effective solutions have got you covered.

 * We’re a unique managed service provider specialising in a customer-first
   approach.
 * Every enterprise is individual, so you don’t want a one-size-fits-all package
   that lacks what you need and includes the things you don’t. With ITRM, you’ll
   receive managed IT services that are creative, efficient, and thoroughly
   tailored to you so that you get results — all without breaking the bank.
 * As modern technology evolves, today’s businesses need to follow suit. So,
   whether you’re looking to bolster your cybersecurity strategy or move your
   data to the cloud, for the best professional IT support in London, look no
   further than ITRM.





24/7 IT SUPPORT IN LONDON AND KENT

Unfortunately, no IT system is flawless, and from time to time, you will face
technical and security issues. Failing to handle these quickly and effectively
costs you time and money, and it can damage your reputation. Therefore, we offer
round-the-clock assistance through a flexible, scalable and proactive IT
helpdesk available to all clients at request.





AWARD-WINNING IT SUPPORT

We're a award winning managed service provider recognised by Channel Futures
within the 2023 MSP 501 rankings list, moving to #1 in the UK, #1 in EMEA and
#23 globally. MSP 501 is the most prestigious list of Managed Service Providers
(MSPs) globally and we are proud to be sitting alongside the best, and ranked as
the top UK MSP.








TRUSTED BY




OUR IT SUPPORT ACCREDITATIONS




WE’VE DELIVERED IT SUPPORT TO…


JENNINGS AND BARRETT - FROM CLOUD MIGRATION TO LONG STANDING CLIENT

Client Jennings and Barrett
Nature of Business Sales and Letting Services
Jennings and Barrett - From Cloud Migration to Long Standing Client


IT SUPPORT: KEEPING OPTYMA SECURITY SOLUTIONS IN OPERATION

Client Optyma Security Solutions
Nature of Business Security
IT Support: Keeping Optyma Security Solutions in Operation


BANNERMAN RENDELL INVEST IN CYBER SECURITY WITH ITRM

Client Bannerman Rendell
Nature of Business Insurance Broker
Bannerman Rendell invest in Cyber Security with ITRM


NAVIGATING THE DIGITAL TRANSFORMATION: TPS GLOBAL LOGISTICS SERVER UPGRADE

Client TPS Global Logistics
Nature of Business Freight Forwarding
Navigating the Digital Transformation: TPS Global Logistics Server Upgrade
Read more Case Studies


HOW DO OUR IT SUPPORT SERVICES RANK?

When providing IT support to businesses in London and Kent, we always try to
deliver the best service we possibly can. As part of this, we value the feedback
of our customers highly. 

We are proud to have achieved 90% in our 2020 customer satisfaction survey and a
Net Promoter Score of 78. See what else our customers have to say below: 

secs
Average Response Time
%
SLA compliance
%
Customer Satisfaction


THE ITRM BLOG


THE TOP 5 CYBER SECURITY THREATS TO YOUR BUSINESS

In today's digital landscape, where connectivity and innovation reign supreme,
the security of your business's (and customers’) information is of the utmost
importance. As technology evolves, so too does cybercrime. Opportunists and
organised criminals are always on the lookout for ways to exploit
vulnerabilities and gain unauthorised access to your valuable data.
3rd August 2023
What you need to know


WHAT IS AI TECHNOLOGY? (WITH EXAMPLES)

The explosive emergence of ChatGPT sometimes feels like a complete paradigm
shift – in a hundred years, perhaps this will also be looked back on as the
Gutenberg moment where “suddenly” everything else became possible. But the fact
is that this hasn’t been sudden.
28th June 2023
What you need to know
Visit our blog


WE CAN HELP YOU TOO

We help so many businesses in so many different industries and we’d love to
discuss how our experience can help you too, so drop us a message or give us a
call and we’d be happy to help.

Call us directly 020 8308 3300
Free Consultation
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 * About
   * Careers
   * CSR policy
   * Awards
   * Our Partners
   * Case Studies
 * Our Services
   * IT Security
   * IT consultancy
   * IT Support and Services
   * Move to the Cloud
   * IT Advisory
   * Communications
   * Website Development
   * Network Cabling
   * Relocation Services
 * Insight
   * News
   * Blog
 * Support
   * Access client portal
   * Email support team
 * Contact
   * Thames House, St Johns Road
     Sidcup, Kent
     DA14 4HD
   * 020 8308 3300
   * info@itrm.co.uk
   * Get Directions on Google Maps
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 * Data privacy
 * Cookies Policy
 * Terms of Use
 * Contact us
 * Sitemap

© 2024 ITRM. All rights reserved.


YOUR PRIVACY

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COOKIE SETTINGS

When you visit any of our websites, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and manage your preferences. Please
note, blocking some types of cookies may impact your experience of the site and
the services we are able to offer.

Strictly Necessary

These cookies are necessary for our website to function properly and cannot be
switched off in our systems. They are usually only set in response to actions
made by you which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms or where they’re essential to
provide you with a service you have requested. You cannot opt-out of these
cookies. You can set your browser to block or alert you about these cookies, but
if you do, some parts of the site will not then work. These cookies do not store
any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site, which helps us
optimize your experience. All information these cookies collect is aggregated
and therefore anonymous. If you do not allow these cookies we will not be able
to use your data in this way.

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalization. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

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