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KNOWLEDGE BASE


MAINTENANCE

Maintenance FAQ 17
 * Which clamp jaws do I need?
 * Are the red clamp jaws and black clamp jaws interchangeable?
 * Is my older Ultimate Stand compatible with your small parts?
 * Roll Pin Removal and Installation
 * How come the Ultimate generation telescoping collars and leg fittings are no
   longer available? Do you make any compatible replacement parts that will
   work?

See all 17 articles
Pro Elite 5
 * Pro Elite Replacement Parts
 * Replacement Clamp Jaws
 * Servicing the Pro Elite head
 * Pro Elite Owner's Manual
 * Pro Elite Setup Video

Classic/ Ultralight 6
 * Classic/Ultralight Replacement Parts
 * Slide Lock Cam Pocket Replacement
 * Classic/Ultralight Owner's Manual
 * What is the difference between the Ultralight and the Classic?
 * Where is the Serial Number located on your repair stands?

See all 6 articles
Sprint 7
 * Replacement Parts Sprint
 * How long is the support beam?
 * Is the Sprint Bike Repair Stand compatible with my bike?
 * How to take care of your stand
 * Where is the Serial Number on the Sprint?

See all 7 articles
Sport Mechanic 6
 * Sport Mechanic Spare Parts
 * User's Manual Sport Mechanic
 * Installing and Removing the Spinner Knob Cam Pocket
 * How easy is it to set up the Sport Mechanic?
 * Replacing the Spinner Knob Assembly

See all 6 articles
Recreational Stand 4
 * Recreational Stand Spare Parts
 * What is the difference between the Recreational Stand and your other repair
   stands?
 * Recreational Stand User's Manual
 * Installing and Removing the Spinner Knob Cam Pocket

Pro Truing Stand 5
 * Pro Truing Stand Small Parts
 * Pro Truing Stand User Manual
 * What is the difference between the Truing Stand 2.0 and the previous Truing
   Stand?
 * Truing Stand Thru Axle Adapter Setup
 * Pro Truing Stand Setup Video

Pro Elite Commercial Clamp 4
 * Pro Elite Commercial Clamp Parts
 * Does the Commercial Clamp Work with Aero Posts?
 * Pro Elite Commercial Clamp User Manual
 * Servicing the Pro Elite Commercial Clamp

Chain Keeper 4
 * Chain Keeper Small Parts
 * Chain Keeper User Manual
 * Chain Keeper Thru Axle O-ring
 * Does the Chain Keeper work with all bikes?

Team Edition Tool Kit 3
 * Team Edition Tool Kit Replacement Parts
 * What are the dimensions of the case?
 * What is the Team Edition tool case made of?

Ride Prep 3
 * Ride Prep Small Parts
 * Ride Prep Dimensions
 * What is the Ride prep case made out of?

Chain Tool 2
 * Chain Tool Small Parts
 * What chains are compatible with the chain tool?

Alpine/Expedition Scale 5
 * What is the warranty for your Scales and electronics?
 * Can I store my batteries in my scale?
 * Alpine or Expedition Sensor Screw Repair
 * Alpine Scale Manual
 * Expedition Scale Manual

Tool Tray 3
 * Tool Tray Small Parts
 * Tool Tray User Manual
 * Weight limit for the Tool Tray

Range 5
 * Range User Manual
 * Does the Range make a clicking sound when at the correct torque?
 * What is the maximum torque for the Range?
 * What is the accuracy of the Range?
 * Do I need to send in the Range for calibration?

Flop Stop 3
 * Flop Stop Small Parts
 * What is the max distance for the Flop Stop?
 * How adjustable is the flop stop?


STORAGE

Storage FAQ 4
 * Do you have a Velo Hinge hook that will work with fat bike tire sizes? What
   about plus size tires?
 * Will my full suspension bike work on your wall mounted or free-standing
   storage products that use cradle arms to hold my bike?
 * Can I hang a wall mounted storage product like the Velo Wall Rack, Velo Wall
   Rack 2D, or Velo Wall Post on a concrete wall?
 * How do I replace the rubber cradle pad?

Rakk XL 4
 * Rakk XL Replacement Parts
 * Recommended tire sizes for the Rakk XL
 * Rakk Xl User Manual
 * Replacing the Push Button on the Rakk or Rakk XL

Rakk 3
 * Rakk Replacement Parts
 * What are the recommended tire sizes for the Rakk?
 * Rakk User Manual

A-Frame Event Stand 4
 * A-Frame Small Parts
 * A Frame Event Stand User's Manual
 * How many bikes fit on the A-frame?
 * Replacing A-Frame Slider Fitting

Scorpion 4
 * Scorpion Small Parts
 * Will the Scorpion bike stand work for my E-bike?
 * User Manual for Scorpion Stand
 * I lost the connecting bolt what is the thread pitch?

Velo Wall Rack 5
 * Velo Wall Rack Small Parts
 * Can I fit a tandem or other larger road bikes on the Velo Wall Rack?
 * Can the Velo Wall rack be mounted to brick, concrete, or other surfaces?
 * Replacing Cradle Pads
 * Velo Wall Rack User Manual

Velo Wall Rack 2D 5
 * Velo Wall Rack 2D Small Parts
 * Can the Velo Wall Rack 2D be mounted to brick, concrete, or other surfaces?
 * Can I use the Wall Rack 2D with my mountain bike?
 * Replacing Cradle Pads
 * Velo Wall Rack 2D User's Manual

Velo Wall Post 6
 * Velo Wall Post Small Parts
 * Is my Velo Wall Post compatible with my dropper post?
 * What is the spacing between the mounting holes?
 * What is the Velo Wall post made out of?
 * Can the Velo Wall Post be mounted to brick, concrete, or other surfaces?

See all 6 articles
Velo Column 6
 * Velo Column Small Parts
 * Can the Velo Column work for ceilings taller than 10 ft?
 * Will any of the Velo Cache accessories work with the Velo Column?
 * Can I use the Velo Column upside down?
 * Replacing Cradle Pads

See all 6 articles
Velo Cache 5
 * Velo Cache Small Parts
 * How to Replace the Pads
 * Dimensions of the Velo Cache 2 and 4 bike
 * Converting the Velo Cache to hold 4 bikes
 * Owners Manual for Velo Cache

Velo Hinge 5
 * What is the best way to set up the Velo Hinge for multiple bikes?
 * Velo Hinge Hook Orientation and Pivot Tension
 * What is the spacing between the mounting holes?
 * What is the largest tire I can use on the Velo Hinge?
 * Can the Velo Hinge be mounted to brick, concrete, or other surfaces?


TRAINING

Omnium 17
 * Omnium Small Parts
 * Omnium User Manual
 * Omnium Setup Video
 * Omnium Fork Mount and Axle Setup Guide
 * Centering the Wheel on the Omnium

See all 17 articles
Training Accessories 1
 * What are the Trainer Mat dimensions?

Sweat Guard 3
 * Should I Use the Sweat Guard?
 * How to use the Sweat Guard
 * Can I Wash the Sweat Guard?


ORDERS AND REFUNDS

Your order 8
 * International Shipping
 * How do I buy your products if I live in another country?
 * How can I find the shipping status of my online order?
 * My package arrived damaged or has missing pieces?
 * When will I receive tracking information for my order?

See all 8 articles


ULTIMATE STANDS

Ultimate Repair Stands 3
 * Is Ultimate Support and Feedback Sports the same company?
 * I have an Ultimate stand and the telescoping collar is broken, now what?
 * Ultimate Support Discontinued small parts


FAQ

FAQ 10
 * Where is Feedback Sports located?
 * How do I become an international dealer?
 * What is your Warranty Policy?
 * Where are your repair stands made?
 * How do I become a dealer?

See all 10 articles
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