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2021 WORD OF THE YEAR: HUMAN 



One partner said it best: TBI’s unique competitive advantage is your people.

We bring the human element to IT, acting as invested partners in your business.
Made up of 240+ good, responsive and creative people, we're here for everything
from project management and escalations to training, technical resources,
marketing, sales support and more. To learn how our people make the difference,
check out our blog TBI’s 2021 Word of The Year: HUMAN.



STAY CURRENT ON THE LATEST NEWS AND INDUSTRY INSIGHTS. SIGN UP FOR TBI’S MONTHLY
NEWSLETTER.

 

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ACCESS MULTIPLE PEOPLE AND RESOURCES ALL IN ONE PLACE THROUGH TBI ONDEMAND.


 

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LET’S GET SOCIAL AND STAY CONNECTED BY FOLLOWING TBI ON LINKEDIN.

 

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THE LAST 30 YEARS IN REVIEW


 * TBI ESTABLISHED
   
   
   
   
   
    
   
   
   
   MAY 1991


 * NETSUITE IMPLEMENTATION
   
   
   
   
   
    
   
   
   
   AUGUST 2013


 * TBI REBRAND
   
   
   
   MAY 2014


 * TBI UNIVERSITY LAUNCHED
   
   
   
   
   
   Request access to the University of TBI here.
   
   
   
   OCTOBER 2014


 * REBRAND OF CALL CENTER TO OMNICENTER
   
   
   
   
   
    
   
   
   
   MAY 2018


 * PARTNER MARKETING AUTOMATION TBI’S PMC ROLLOUT
   
   
   
   
   
   TBI partners can request access to PMC here.
   
   
   
   JUNE 2018


 * CONTINUED GROWTH
   
   TBI's move to our current Chicago headquarters was recognized as a one of the
   Coolest Offices in America by Glassdoor.
   
   JUNE 2018


 * TECH GURUS TEAM LAUNCHED
   
   
   
   
   
   Learn how to leverage the TBI Tech Gurus for discovery, design and testing.
   
   
   
   FEBRUARY 2019


 * PARTNER PORTAL, ONDEMAND LAUNCH
   
   
   
   
   
   Learn more about TBI On Demand here.
   
   
   
   JANUARY 2020


 * PARTNER BUSINESS TOOL, PARTNERIQ LAUNCH
   
   
   
   
   
    
   
   
   
   APRIL 2021

   



SO WHERE ARE WE GOING?

What’s next for TBI; how are we continuing to make an impact for another 30
years?

CHANGE IS INEVITABLE.

Market leaders shift, acquisitions happen, ownership changes hands and new,
perhaps unlikely partnerships arise. If there is one thing we can count on it’s
change and the technology channel is always changing. We are a 30-year-old
company with the mentality of a startup, focused on agility and acceleration.
And if you ask our partners why they work with us, they’ll tell you TBI is a
company of integrity, honesty and stability. So, while the marketplace is
changing and others are changing as well, TBI’s commitment to the core business
– straightforward technology advisement with a personal approach – is
constant.  

Our short-term goal is continuing to offer the greatest support to the agent
community through people, process and automation.We’re aggressively growing
through added sales headcount, subject matter experts and engineers and
trainers. Ensuring our partners’ growth is our business. We can’t imagine doing
anything else. 






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management, training, engineering, marketing automation tools and more!

 
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