Submitted URL: https://support.capitasoftware.com/incident.do?sys_id=7773d960dbe60450003c4872ba96194c&sysparm_stack=incident_list.do?sysparm_query...
Effective URL: https://support.capitasoftware.com/navpage.do
Submission: On January 21 via manual from GB

Summary

This website contacted 2 IPs in 2 countries across 2 domains to perform 28 HTTP transactions. The main IP is 149.96.74.22, located in United States and belongs to SNC, US. The main domain is support.capitasoftware.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on December 4th 2019. Valid for: 3 months.
This is the only time support.capitasoftware.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 28 149.96.74.22 16839 (SNC)
2 2a00:1450:400... 15169 (GOOGLE)
28 2
Apex Domain
Subdomains
Transfer
28 capitasoftware.com
support.capitasoftware.com
2 MB
2 google-analytics.com
www.google-analytics.com
18 KB
28 2
Domain Requested by
28 support.capitasoftware.com 2 redirects support.capitasoftware.com
2 www.google-analytics.com support.capitasoftware.com
28 2

This site contains no links.

Subject Issuer Validity Valid
support.capitasoftware.com
Let's Encrypt Authority X3
2019-12-04 -
2020-03-03
3 months crt.sh
*.google-analytics.com
GTS CA 1O1
2019-12-20 -
2020-03-13
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.capitasoftware.com/navpage.do
Frame ID: D293852C2D88C008A3C646B11FF0B15A
Requests: 28 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://support.capitasoftware.com/incident.do?sys_id=7773d960dbe60450003c4872ba96194c&sysparm_stack=incident_l... HTTP 302
    https://support.capitasoftware.com/session_timeout.do Page URL
  2. https://support.capitasoftware.com/nav_to.do?uri=welcome.do HTTP 302
    https://support.capitasoftware.com/navpage.do Page URL

Page Statistics

28
Requests

100 %
HTTPS

50 %
IPv6

2
Domains

2
Subdomains

2
IPs

2
Countries

1564 kB
Transfer

5875 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.capitasoftware.com/incident.do?sys_id=7773d960dbe60450003c4872ba96194c&sysparm_stack=incident_list.do?sysparm_query=active=true HTTP 302
    https://support.capitasoftware.com/session_timeout.do Page URL
  2. https://support.capitasoftware.com/nav_to.do?uri=welcome.do HTTP 302
    https://support.capitasoftware.com/navpage.do Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • https://support.capitasoftware.com/incident.do?sys_id=7773d960dbe60450003c4872ba96194c&sysparm_stack=incident_list.do?sysparm_query=active=true HTTP 302
  • https://support.capitasoftware.com/session_timeout.do

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Cookie set session_timeout.do
support.capitasoftware.com/
Redirect Chain
  • https://support.capitasoftware.com/incident.do?sys_id=7773d960dbe60450003c4872ba96194c&sysparm_stack=incident_list.do?sysparm_query=active=true
  • https://support.capitasoftware.com/session_timeout.do
24 KB
8 KB
Document
General
Full URL
https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
4efcf0879cd5eead25b88ad7db7d8c39aabbcb897614ebc9cfc4b8e5b4774640
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Host
support.capitasoftware.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Sec-Fetch-User
?1
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Accept-Encoding
gzip, deflate, br
Cookie
JSESSIONID=7D12277BF3069E0C3E365065A53F3117; glide_user_route=glide.cdf5b7a8cc76a7ece2bd23852ba0e8ec; BIGipServerpool_capitaswprod=495049994.40254.0000
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Sec-Fetch-User
?1

Response headers

Set-Cookie
glide_user=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly;Secure glide_user_session=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly;Secure
X-Is-Logged-In
false
X-Transaction-ID
1f1a1520db26
Pragma
no-store,no-cache
Cache-control
no-cache,no-store,must-revalidate,max-age=-1
Expires
0
X-Frame-Options
SAMEORIGIN
Referrer-Policy
same-origin
Content-Encoding
gzip
Content-Type
text/html;charset=UTF-8
Content-Length
7322
Date
Tue, 21 Jan 2020 13:26:05 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains

Redirect headers

Set-Cookie
JSESSIONID=7D12277BF3069E0C3E365065A53F3117; Path=/; HttpOnly;Secure glide_user=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly;Secure glide_user_session=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly;Secure glide_user_route=glide.cdf5b7a8cc76a7ece2bd23852ba0e8ec; Max-Age=2147483647; Expires=Sun, 08-Feb-2088 16:40:13 GMT; Path=/; HttpOnly;Secure BIGipServerpool_capitaswprod=495049994.40254.0000; path=/; Httponly; Secure
X-Is-Logged-In
false
X-Transaction-ID
1f1a9de8dbe2
Location
/session_timeout.do
Content-Length
0
Date
Tue, 21 Jan 2020 13:26:05 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
ConditionalFocus.jsdbx
support.capitasoftware.com/
376 B
684 B
Script
General
Full URL
https://support.capitasoftware.com/ConditionalFocus.jsdbx?v=12-17-2019_0856&c=22_588
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
35a86319d80b941df7db498279450d00c7aaff7f890b8c0779a8536a2a51ebef
Security Headers
Name Value
Content-Security-Policy default-src 'none'; frame-ancestors 'none'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Content-Security-Policy
default-src 'none'; frame-ancestors 'none'; style-src 'self' 'unsafe-inline'
Content-Encoding
gzip
Last-Modified
Tue, 30 Apr 2019 17:33:53 GMT
Server
ServiceNow
Date
Tue, 21 Jan 2020 13:26:05 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
211
Expires
Sun, 24 Jan 2021 13:26:06 GMT
css_includes_doctype.cssx
support.capitasoftware.com/styles/
232 KB
44 KB
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/css_includes_doctype.cssx?v=12-17-2019_0856&c=06/09/2019_14:26:08_44504468dbee4c10003c4872ba96193d&theme=system
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
1fbaec0eb683e12f221b9fb234aae9eaabdafdd2dc1a9bfce9c0c8322098eabb
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
source_sans_pro.cssx
support.capitasoftware.com/styles/heisenberg/
2 KB
607 B
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/heisenberg/source_sans_pro.cssx?v=12-17-2019_0856&c=06/09/2019_14:26:08_44504468dbee4c10003c4872ba96193d&theme=system
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
e74b813f0c8790db2120c41289144f7cd781b1a0fae2361c931d605c928cdf61
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
244
Expires
Sun, 24 Jan 2021 13:26:06 GMT
heisenberg_all.cssx
support.capitasoftware.com/styles/heisenberg/
285 KB
37 KB
Stylesheet
General
Full URL
https://support.capitasoftware.com/styles/heisenberg/heisenberg_all.cssx?v=12-17-2019_0856&c=06/09/2019_14:26:08_44504468dbee4c10003c4872ba96193d&theme=system
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
516c3b61533c2324a5b7c39a53bbb65b3ef739627447b99f1d19610c5949535d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
js_includes_doctype.jsx
support.capitasoftware.com/scripts/doctype/
1 MB
311 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
52bdf74de8c16b5f0d53e244da8502480f15918f00899444ed8361d4e0c88d43
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
js_includes_customer.jsx
support.capitasoftware.com/scripts/
91 KB
18 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/js_includes_customer.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
9cbc99f6d0d70c84e04c8a803e1bfb3c272ea1a55b140a3563ba3563a7fc892a
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
js_includes_legacy.jsx
support.capitasoftware.com/scripts/doctype/
61 KB
13 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/doctype/js_includes_legacy.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
ff33bac5782504a2e4d8f9f61b0792cbfca2a534e0cf4948cd1ebc25c949e41f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
js_guided_tours_includes.jsx
support.capitasoftware.com/scripts/app.guided_tours/
14 KB
4 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/app.guided_tours/js_guided_tours_includes.jsx?v=12-17-2019_0856
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
17d360c55cd12df04ce294420de9dc50fabb7e683835b3b919d60ae012d91277
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Sat, 18 Jan 2020 11:14:21 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
4046
Expires
Sun, 24 Jan 2021 13:26:06 GMT
js_includes_last_doctype.jsx
support.capitasoftware.com/scripts/doctype/
235 KB
57 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/doctype/js_includes_last_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
bca6b8d7d763f710d46ed835dd883461cdd17e359f1c81982e46023bf9af5279
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
heisenberg_all.jsx
support.capitasoftware.com/scripts/heisenberg/
142 KB
36 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/heisenberg/heisenberg_all.jsx?v=12-17-2019_0856
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
f7e9292d0bef38a8ef4630429d179e35c17f1b5e7122a1896f74271947396933
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:06 GMT
js_includes_list_edit_doctype.jsx
support.capitasoftware.com/scripts/
177 KB
38 KB
Script
General
Full URL
https://support.capitasoftware.com/scripts/js_includes_list_edit_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
5531e50af1eea6b1fef756ca6a574afb6220c329c8feff933e616a2fce167016
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/session_timeout.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:18 GMT
Server
ServiceNow
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Strict-Transport-Security
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transaction_scope_includes.jsx
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849 B
688 B
Script
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Requested by
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Protocol
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Security
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Server
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Request headers

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User-Agent
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Response headers

Date
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Content-Encoding
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Server
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Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
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Cache-Control
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Expires
Sun, 24 Jan 2021 13:26:06 GMT
z_last_include.jsx
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1 KB
938 B
Script
General
Full URL
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Requested by
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Protocol
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Security
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Request headers

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User-Agent
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Response headers

Date
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Content-Encoding
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Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
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Cache-Control
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Sun, 24 Jan 2021 13:26:06 GMT
legacy
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12 KB
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XHR
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Full URL
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Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
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Request headers

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Response headers

Pragma
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Content-Encoding
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Transfer-Encoding
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Strict-Transport-Security
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Expires
0
analytics.js
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43 KB
17 KB
Script
General
Full URL
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Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/scripts/js_includes_customer.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
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Security
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Server
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Security Headers
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Request headers

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Response headers

strict-transport-security
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x-content-type-options
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server
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vary
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expires
Tue, 21 Jan 2020 13:38:15 GMT
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130 KB
131 KB
Font
General
Full URL
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Requested by
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

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Response headers

Date
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Content-Encoding
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Server
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Strict-Transport-Security
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Accept-Ranges
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Expires
Sun, 24 Jan 2021 13:26:06 GMT
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56 KB
57 KB
Font
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Full URL
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Requested by
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URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Request headers

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Referer
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Response headers

Date
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Server
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Transfer-Encoding
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Expires
Sun, 24 Jan 2021 13:26:06 GMT
collect
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35 B
101 B
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Full URL
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Protocol
H2
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Server
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Request headers

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Response headers

pragma
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x-content-type-options
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server
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58 KB
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Full URL
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Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/session_timeout.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Request headers

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Connection
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Pragma
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Cache-Control
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Sec-Fetch-Site
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Sec-Fetch-Mode
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Response headers

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Redirect headers

Set-Cookie
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4 KB
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Stylesheet
General
Full URL
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Requested by
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Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Date
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Content-Encoding
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Server
ServiceNow
Strict-Transport-Security
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Content-Type
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Expires
Sun, 24 Jan 2021 13:26:08 GMT
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927 KB
108 KB
Stylesheet
General
Full URL
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Requested by
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URL: https://support.capitasoftware.com/navpage.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
ServiceNow /
Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Date
Tue, 21 Jan 2020 13:26:07 GMT
Content-Encoding
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Server
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Transfer-Encoding
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Content-Type
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Cache-Control
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Strict-Transport-Security
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Expires
Sun, 24 Jan 2021 13:26:08 GMT
js_includes_concourse.jsx
support.capitasoftware.com/scripts/sn/concourse/
2 MB
504 KB
Script
General
Full URL
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Requested by
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URL: https://support.capitasoftware.com/navpage.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
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Resource Hash
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Security Headers
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Request headers

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Response headers

Date
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Content-Encoding
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Server
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Transfer-Encoding
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Content-Type
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Cache-Control
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Expires
Sun, 24 Jan 2021 13:26:08 GMT
ConditionalFocus.jsdbx
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376 B
684 B
Script
General
Full URL
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Requested by
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URL: https://support.capitasoftware.com/navpage.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Content-Security-Policy
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Content-Encoding
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Server
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Date
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Strict-Transport-Security
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Content-Type
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Expires
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js_includes_notification_preference.jsx
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78 KB
21 KB
Script
General
Full URL
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Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/navpage.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Date
Tue, 21 Jan 2020 13:26:07 GMT
Content-Encoding
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Last-Modified
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Server
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Transfer-Encoding
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true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 24 Jan 2021 13:26:08 GMT
801493b81bccc0d09297a796bd4bcb88.iix
support.capitasoftware.com/
6 KB
6 KB
Image
General
Full URL
https://support.capitasoftware.com/801493b81bccc0d09297a796bd4bcb88.iix
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/navpage.do
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
26fe149b23b68557e57d2fd89fbb18c5741fadd7f5eb572655a2a3bcdbaa0b4b
Security Headers
Name Value
Content-Security-Policy default-src 'none'; frame-ancestors 'none'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.capitasoftware.com/navpage.do
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Content-Security-Policy
default-src 'none'; frame-ancestors 'none'; style-src 'self' 'unsafe-inline'
Content-Encoding
gzip
Last-Modified
Fri, 20 Sep 2019 10:20:25 GMT
Server
ServiceNow
Date
Tue, 21 Jan 2020 13:26:07 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
image/png;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
5633
Expires
Sun, 24 Jan 2021 13:26:08 GMT
SourceSansPro-Regular.otf.woff
support.capitasoftware.com/styles/fonts/source-sans-pro/
130 KB
131 KB
Font
General
Full URL
https://support.capitasoftware.com/styles/fonts/source-sans-pro/SourceSansPro-Regular.otf.woff
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/scripts/sn/concourse/js_includes_concourse.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
154564c20eb3bd31c8212f6994482f59adfd00531be9509b0f52d310d623b26e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer
https://support.capitasoftware.com/styles/sn/concourse/css_includes_concourse.cssx?v=12-17-2019_0856&c=06/09/2019_14:26:08_44504468dbee4c10003c4872ba96193d&theme=system
Origin
https://support.capitasoftware.com

Response headers

Date
Tue, 21 Jan 2020 13:26:09 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Dec 2019 16:58:20 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
application/font-woff;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Accept-Ranges
bytes
Expires
Sun, 24 Jan 2021 13:26:09 GMT
angular.do
support.capitasoftware.com/
942 B
1 KB
XHR
General
Full URL
https://support.capitasoftware.com/angular.do?sysparm_type=get_partial&name=sn_attachment_preview.xml
Requested by
Host: support.capitasoftware.com
URL: https://support.capitasoftware.com/scripts/sn/concourse/js_includes_concourse.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.74.22 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-74-22.cust.service-now.com
Software
ServiceNow /
Resource Hash
e6896d63a3ac4626e754a6b11fa3e478840870f9a3489e75c69e1261c3e0323f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/plain, */*
Referer
https://support.capitasoftware.com/navpage.do
X-UserToken
5b1a9de8dbe28450003c4872ba9619b54be28f5752520dbae54e43e8aa3393046095f678
X-WantSessionNotificationMessages
true
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date
Tue, 21 Jan 2020 13:26:09 GMT
Content-Encoding
gzip
X-TRANSACTION-TIME-MS
12
Server
ServiceNow
X-Frame-Options
SAMEORIGIN
Content-Type
text/html
X-TRANSACTION-TIME
0:00:00.012
X-Transaction-ID
c82a59acdbe2
Cache-Control
public
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Is-Logged-In
false
Content-Length
447
Expires
Sun, 26 Jan 2020 13:26:09 GMT

Verdicts & Comments Add Verdict or Comment

106 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate object| NOW object| CustomEventManager object| GlideWebAnalytics function| RadioGroup function| RadioButton number| GJSV object| GlideEvent function| KeyboardRegistry object| SingletonKeyboardRegistry function| getShortcutCombination function| getShortcutEnabledState object| MagellanNavigatorKeyboardUtils function| moveFocusToMainContent function| moveFocusToNavigationFilter object| debuggerTools function| jslog function| getTimeFormatted object| debugToolSplitterContext function| MessagesStack function| alertDeprecated object| g_application_picker function| popupOpenFocus function| _createClass function| _classCallCheck function| InfiniteScrollService object| EmbeddedHelpEvents object| WebaEvents undefined| $ function| jQuery function| $j_glide function| $j object| Select2 function| tabbable function| focusTrap object| angular function| countWatchers object| amb object| g_ambClient function| applyPresenceArray function| autosize object| journalModel object| Modernizr function| yepnope function| KeyboardJS function| k object| validKeys object| hopscotch object| g_loadTime object| lastActivity string| g_lang string| g_system_lang string| g_enhanced_activated number| g_popup_timeout number| g_export_warn_threshold object| g_event_handler_ids object| g_event_handlers object| g_event_handlers_onLoad object| g_event_handlers_onSubmit object| g_event_handlers_onChange object| g_event_handlers_onCellEdit object| g_event_handlers_localCache boolean| g_event_handlers_queryTracking string| g_user_date_time_format string| g_user_date_format string| g_user_decimal_separator string| g_user_grouping_separator string| g_glide_list_separator number| g_tz_offset boolean| g_tz_user_offset number| g_first_day_of_week number| g_date_picker_first_day_of_week boolean| g_full_calendar_edit boolean| g_submitted number| g_max_table_length string| g_fontSizePreference string| g_fontSize string| g_jsErrorNotify boolean| g_cancelPreviousTransaction string| g_text_direction number| g_glide_list_filter_max_length boolean| g_accessibility boolean| g_accessibility_tooltips boolean| g_accessibility_visual_patterns boolean| g_detail_row string| g_builddate boolean| g_concourse_onmessage_enforce_same_origin string| g_concourse_onmessage_enforce_same_origin_whitelist string| g_ck number| g_acWaitTime string| g_autoRequest object| g_keyboard_shortcuts object| g_load_functions object| g_render_functions object| g_late_load_functions object| snWebaConfig function| _ object| DevStudio function| openATFInspector function| turnOnPageInspector object| Magellan boolean| launchScriptDebuggerOK function| breakpointHitAlert function| launchScriptDebugger string| tabGUID

7 Cookies

Domain/Path Name / Value
support.capitasoftware.com/ Name: __CJ_g_startTime
Value: %221579613168434%22
.capitasoftware.com/ Name: _gat
Value: 1
support.capitasoftware.com/ Name: BIGipServerpool_capitaswprod
Value: 495049994.40254.0000
.capitasoftware.com/ Name: _gid
Value: GA1.2.1544018492.1579613167
.capitasoftware.com/ Name: _ga
Value: GA1.2.292382429.1579613167
support.capitasoftware.com/ Name: glide_user_route
Value: glide.cdf5b7a8cc76a7ece2bd23852ba0e8ec
support.capitasoftware.com/ Name: JSESSIONID
Value: 7D12277BF3069E0C3E365065A53F3117

15 Console Messages

Source Level URL
Text
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
running inline scripts, count: 0
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
runBeforeRender
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
runAfterAllLoaded, functions: 7
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
fireAllChangeHandlers start
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
fireAllChangeHandlers end
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
late load functions: 4
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
Clearing event handlers reference cache
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
[00:00:00.001] runAfterAllLoaded finished
console-api log URL: https://support.capitasoftware.com/session_timeout.do(Line 152)
Message:
+-- Parse times
console-api log URL: https://support.capitasoftware.com/session_timeout.do(Line 153)
Message:
| CSS parse: 364.39500004053116
console-api log URL: https://support.capitasoftware.com/session_timeout.do(Line 154)
Message:
| JS doctype: 62.75999918580055
console-api log URL: https://support.capitasoftware.com/session_timeout.do(Line 155)
Message:
| JS at end of page: 10.11500135064125
console-api log URL: https://support.capitasoftware.com/session_timeout.do(Line 156)
Message:
+-- All parsing: 437.2899979352951
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
after page loaded starting
console-api log URL: https://support.capitasoftware.com/scripts/doctype/js_includes_doctype.jsx?v=12-17-2019_0856&lp=Fri_Nov_29_04_32_40_PST_2019&c=22_588(Line 845)
Message:
[00:00:00.001] after page loaded complete, functions called: 5

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

support.capitasoftware.com
www.google-analytics.com
149.96.74.22
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