secure.davies-technology.co.uk
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34.250.187.115
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URL:
https://secure.davies-technology.co.uk/SurveyPortal/Survey?t=831df219-f5b3-4551-a632-c8c706d4bfef&mt=AUTO_BULK_EMAIL&s=158&d=2024-05-10...
Submission: On May 10 via manual from GB — Scanned from GB
Submission: On May 10 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
POST https://secure.davies-technology.co.uk/SurveyPortal/Survey?tid=831df219-f5b3-4551-a632-c8c706d4bfef
<form id="surveyForm" method="post" action="https://secure.davies-technology.co.uk/SurveyPortal/Survey?tid=831df219-f5b3-4551-a632-c8c706d4bfef" role="form" data-ajax="false" novalidate="novalidate">
<fieldset id="returnable">
<input type="hidden" class="returnableData" id="ClientAccountId" name="ClientAccountId" value="158">
<input type="hidden" class="returnableData" id="AnsweredQuestions" name="AnsweredQuestions" value="">
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<input type="hidden" class="returnableData" id="SurveyId" name="SurveyId" value="4444">
<input type="hidden" class="returnableData" id="TransactionId" name="TransactionId" value="831df219-f5b3-4551-a632-c8c706d4bfef">
<input type="hidden" class="returnableData" id="CustomData" name="CustomData">
<input type="hidden" class="returnableData" id="CurrentPageNumber" name="CurrentPageNumber" value="1">
<input type="hidden" class="returnableData" id="CurrentPageId" name="CurrentPageId" value="17168">
<input type="hidden" class="returnableData" id="OriginalQueryString" name="OriginalQueryString"
value="t=831df219-f5b3-4551-a632-c8c706d4bfef&mt=AUTO_BULK_EMAIL&s=158&d=2024-05-10-092739590&surveyId=4444&dmn=AutoBulkEmail20241">
<input type="hidden" class="returnableData" id="SessionCamSessionId" name="SessionCamSessionId" value="">
<input type="hidden" class="returnableData" id="Integration_SC" name="Integration_SC" value="False">
<input type="hidden" class="returnableData" id="DNR" name="DNR" value="false">
<input type="hidden" class="returnableData" id="SurveyAnswers" name="SurveyAnswers" value="null">
<input type="hidden" class="returnableData" id="TPIntegrationId" name="TPIntegrationId">
<input type="hidden" class="returnableData" id="TPSurveyTag" name="TPSurveyTag">
<input type="hidden" class="returnableData" id="GRIntegrationId" name="GRIntegrationId" value="0">
<input type="hidden" class="returnableData" id="GRIntegrationButton" name="GRIntegrationButton" value="False">
<input type="hidden" class="returnableData" id="GRIntegrationEmbed" name="GRIntegrationEmbed" value="False">
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<fieldset id="nonReturnable">
<div id="header" role="banner">
<img src="https://servicetick-surveyimages.s3.eu-west-1.amazonaws.com/Westfield%20Health/Westfield%20Health%20Logo.PNG" alt="Westfield Health logo" data-uw-rm-alt-original="Westfield Health logo" data-uw-rm-alt="ALT">
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<div id="content" role="main">
<div class="questionContainer container_76762" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_76762">
<label id="description_76762">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Taking the whole claims process into account, how easy was it for you to make your claim? *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Taking the whole claims process into account, how easy was it for you to make your claim? <span aria-hidden="true"
role="presentation">*</span></span>
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<tr class="hideMobile">
<td></td>
<td class="singleColumn">
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<label for="dt_152116"> 1 - Very difficult </label>
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</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152116" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">1 - Very difficult</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152116"
name="76762_mobileInput" value="1" aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 1, option 1 of 5, " required="" data-uw-rm-form="nfx"></div>
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</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152117" name="76762" value="2" required="" aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 2, option 2 of 5, " data-uw-rm-form="nfx">
<label for="dt_152117"> 2 </label>
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<td>
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aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 2, option 2 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
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<label for="dt_152118"> 3 </label>
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<td>
<div class="ui-radio"><label for="mob_152118" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">3</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152118" name="76762_mobileInput" value="3"
aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 3, option 3 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
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<td></td>
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<input type="radio" id="dt_152119" name="76762" value="4" required="" aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 4, option 4 of 5, " data-uw-rm-form="nfx">
<label for="dt_152119"> 4 </label>
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<td>
<div class="ui-radio"><label for="mob_152119" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">4</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152119" name="76762_mobileInput" value="4"
aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 4, option 4 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152120" name="76762" value="5" required="" aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 5, option 5 of 5, " data-uw-rm-form="nfx">
<label for="dt_152120"> 5 - Very easy </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152120" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">5 - Very easy</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152120" name="76762_mobileInput"
value="5" aria-label="Taking the whole claims process into account, how easy was it for you to make your claim?, answer 5, option 5 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
</tbody>
</table>
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<div class="questionContainer container_76763" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_76763">
<label id="description_76763">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">How satisfied were you with the time taken to settle your claim? *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">How satisfied were you with the time taken to settle your claim? <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_5" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152121" name="76763" value="1" required="" aria-label="How satisfied were you with the time taken to settle your claim?, answer 1, option 1 of 5, " data-uw-rm-form="nfx">
<label for="dt_152121"> 1 - Very dissatisfied </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152121" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">1 - Very dissatisfied</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152121"
name="76763_mobileInput" value="1" aria-label="How satisfied were you with the time taken to settle your claim?, answer 1, option 1 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152122" name="76763" value="2" required="" aria-label="How satisfied were you with the time taken to settle your claim?, answer 2, option 2 of 5, " data-uw-rm-form="nfx">
<label for="dt_152122"> 2 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152122" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">2</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152122" name="76763_mobileInput" value="2"
aria-label="How satisfied were you with the time taken to settle your claim?, answer 2, option 2 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152123" name="76763" value="3" required="" aria-label="How satisfied were you with the time taken to settle your claim?, answer 3, option 3 of 5, " data-uw-rm-form="nfx">
<label for="dt_152123"> 3 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152123" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">3</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152123" name="76763_mobileInput" value="3"
aria-label="How satisfied were you with the time taken to settle your claim?, answer 3, option 3 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152124" name="76763" value="4" required="" aria-label="How satisfied were you with the time taken to settle your claim?, answer 4, option 4 of 5, " data-uw-rm-form="nfx">
<label for="dt_152124"> 4 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152124" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">4</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152124" name="76763_mobileInput" value="4"
aria-label="How satisfied were you with the time taken to settle your claim?, answer 4, option 4 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152125" name="76763" value="5" required="" aria-label="How satisfied were you with the time taken to settle your claim?, answer 5, option 5 of 5, " data-uw-rm-form="nfx">
<label for="dt_152125"> 5 - Very satisfied </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152125" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">5 - Very satisfied</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152125"
name="76763_mobileInput" value="5" aria-label="How satisfied were you with the time taken to settle your claim?, answer 5, option 5 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_83666" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_83666">
<label id="description_83666">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">How satisfied were you with the time taken to hear about your claim? *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">How satisfied were you with the time taken to hear about your claim? <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_5" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_166509" name="83666" value="1 - Very dissatisfied" required="" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 1 - Very dissatisfied, option 1 of 5, "
data-uw-rm-form="nfx">
<label for="dt_166509"> 1 - Very dissatisfied </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_166509" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">1 - Very dissatisfied</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_166509"
name="83666_mobileInput" value="1 - Very dissatisfied" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 1 - Very dissatisfied, option 1 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_166510" name="83666" value="2" required="" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 2, option 2 of 5, " data-uw-rm-form="nfx">
<label for="dt_166510"> 2 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_166510" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">2</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_166510" name="83666_mobileInput" value="2"
aria-label="How satisfied were you with the time taken to hear about your claim?, answer 2, option 2 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_166511" name="83666" value="3" required="" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 3, option 3 of 5, " data-uw-rm-form="nfx">
<label for="dt_166511"> 3 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_166511" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">3</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_166511" name="83666_mobileInput" value="3"
aria-label="How satisfied were you with the time taken to hear about your claim?, answer 3, option 3 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_166512" name="83666" value="4" required="" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 4, option 4 of 5, " data-uw-rm-form="nfx">
<label for="dt_166512"> 4 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_166512" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">4</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_166512" name="83666_mobileInput" value="4"
aria-label="How satisfied were you with the time taken to hear about your claim?, answer 4, option 4 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_166513" name="83666" value="5 - 5 - Very satisfied" required="" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 5 - 5 - Very satisfied, option 5 of 5, "
data-uw-rm-form="nfx">
<label for="dt_166513"> 5 - 5 - Very satisfied </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_166513" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">5 - 5 - Very satisfied</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_166513"
name="83666_mobileInput" value="5 - 5 - Very satisfied" aria-label="How satisfied were you with the time taken to hear about your claim?, answer 5 - 5 - Very satisfied, option 5 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_76764" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_76764">
<label id="description_76764">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">How satisfied were you with the final outcome of your claim? *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">How satisfied were you with the final outcome of your claim? <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_5" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152126" name="76764" value="1" required="" aria-label="How satisfied were you with the final outcome of your claim?, answer 1, option 1 of 5, " data-uw-rm-form="nfx">
<label for="dt_152126"> 1 - Very dissatisfied </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152126" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">1 - Very dissatisfied</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152126"
name="76764_mobileInput" value="1" aria-label="How satisfied were you with the final outcome of your claim?, answer 1, option 1 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152127" name="76764" value="2" required="" aria-label="How satisfied were you with the final outcome of your claim?, answer 2, option 2 of 5, " data-uw-rm-form="nfx">
<label for="dt_152127"> 2 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
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aria-label="How satisfied were you with the final outcome of your claim?, answer 2, option 2 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
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<label for="dt_152128"> 3 </label>
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<tr class="mobileOnly">
<td>
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aria-label="How satisfied were you with the final outcome of your claim?, answer 3, option 3 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152129" name="76764" value="4" required="" aria-label="How satisfied were you with the final outcome of your claim?, answer 4, option 4 of 5, " data-uw-rm-form="nfx">
<label for="dt_152129"> 4 </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152129" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">4</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152129" name="76764_mobileInput" value="4"
aria-label="How satisfied were you with the final outcome of your claim?, answer 4, option 4 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_152130" name="76764" value="5" required="" aria-label="How satisfied were you with the final outcome of your claim?, answer 5, option 5 of 5, " data-uw-rm-form="nfx">
<label for="dt_152130"> 5 - Very satisfied </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_152130" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">5 - Very satisfied</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_152130"
name="76764_mobileInput" value="5" aria-label="How satisfied were you with the final outcome of your claim?, answer 5, option 5 of 5, " required="" data-uw-rm-form="nfx"></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_76765" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_76765">
<label id="description_76765">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague? *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague? <span aria-hidden="true"
role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_11" role="group">
<thead role="presentation">
<!--Range Descriptors-->
<tr>
<th class="hideMobile"></th>
<th colspan="2" class="rangeDescriptorLowerBound" id="lowerDesc_152131">Not at all likely</th>
<th></th>
<th></th>
<th></th>
<th></th>
<th></th>
<th></th>
<th></th>
<th colspan="2" class="rangeDescriptorUpperBound" id="upperDesc_152141">Extremely likely</th>
</tr>
<!--Option Values-->
<tr class="hideMobile">
<th></th>
<th><label for="152131">0</label></th>
<th><label for="152132">1</label></th>
<th><label for="152133">2</label></th>
<th><label for="152134">3</label></th>
<th><label for="152135">4</label></th>
<th><label for="152136">5</label></th>
<th><label for="152137">6</label></th>
<th><label for="152138">7</label></th>
<th><label for="152139">8</label></th>
<th><label for="152140">9</label></th>
<th><label for="152141">10</label></th>
</tr>
</thead>
<tbody>
<!--Radios-->
<tr class="hideMobile">
<td></td>
<td>
<input type="radio" id="152131" name="76765" value="0" required="" aria-label="Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague?, answer 0, option 1 of 11, "
data-uw-rm-form="nfx">
</td>
<td>
<input type="radio" id="152132" name="76765" value="1" required="" aria-label="Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague?, answer 1, option 2 of 11, "
data-uw-rm-form="nfx">
</td>
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Skip to main contentEnable accessibility for visually impairedOpen the accessibility menu Open the Accessible Navigation Menu FEEDBACK SURVEY, PAID CLAIMS, PAGE 1 OF 1 Taking the whole claims process into account, how easy was it for you to make your claim? * Taking the whole claims process into account, how easy was it for you to make your claim? * 1 - Very difficult 1 - Very difficult 2 2 3 3 4 4 5 - Very easy 5 - Very easy How satisfied were you with the time taken to settle your claim? * How satisfied were you with the time taken to settle your claim? * 1 - Very dissatisfied 1 - Very dissatisfied 2 2 3 3 4 4 5 - Very satisfied 5 - Very satisfied How satisfied were you with the time taken to hear about your claim? * How satisfied were you with the time taken to hear about your claim? * 1 - Very dissatisfied 1 - Very dissatisfied 2 2 3 3 4 4 5 - 5 - Very satisfied 5 - 5 - Very satisfied How satisfied were you with the final outcome of your claim? * How satisfied were you with the final outcome of your claim? * 1 - Very dissatisfied 1 - Very dissatisfied 2 2 3 3 4 4 5 - Very satisfied 5 - Very satisfied Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague? * Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague? * Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Based on your claims experience, how likely is it you would recommend Westfield to a friend or colleague? Please tell us why you gave us those scores? * indicates a required field. You have missed some required questions. Please review your answers. Finish Powered by Davies Technology, an independent organisation that surveys customers on their service experience with companies. Privacy Policy & Cookies Enable JavaScript to ensure website accessibility Please answer this question. LOADING