support.us-east-1.msc.roku.com Open in urlscan Pro
35.171.240.205 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://support.us-east-1.msc.roku.com/
Submission: On November 25 via automatic, source certstream-suspicious (November 25th 2023, 5:50:44 am UTC) — Scanned from US

Summary HTTP 45 Redirects Links 71 Behaviour Indicators

Summary

This website contacted 8 IPs in 1 countries across 4 domains to perform 45 HTTP transactions. The main IP is 35.171.240.205, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.us-east-1.msc.roku.com.
TLS certificate: Issued by R3 on November 24th 2023. Valid for: 3 months.

This is the only time support.us-east-1.msc.roku.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
25	35.171.240.205 35.171.240.205	14618 (AMAZON-AES) (AMAZON-AES)
5	18.164.124.25 18.164.124.25	16509 (AMAZON-02) (AMAZON-02)
1	151.101.194.137 151.101.194.137	54113 (FASTLY) (FASTLY)
1	2600:9000:251... 2600:9000:2514:7a00:0:8cc4:6840:93a1	16509 (AMAZON-02) (AMAZON-02)
2	162.247.241.14 162.247.241.14	23467 (NEWRELIC-...) (NEWRELIC-AS-1)
1	54.230.163.64 54.230.163.64	16509 (AMAZON-02) (AMAZON-02)
1	2607:f8b0:400... 2607:f8b0:4006:823::2008	15169 (GOOGLE) (GOOGLE)
45	8

25 35.171.240.205 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-171-240-205.compute-1.amazonaws.com

support.us-east-1.msc.roku.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 18.164.124.25 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-164-124-25.jfk50.r.cloudfront.net

support.roku.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.194.137 (United States)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2514:7a00:0:8cc4:6840:93a1 (United States)

ASN16509 (AMAZON-02, US)

image.roku.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 162.247.241.14 (United States)

ASN23467 (NEWRELIC-AS-1, US)

bam.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.230.163.64 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-54-230-163-64.ewr53.r.cloudfront.net

cigars.roku.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2607:f8b0:4006:823::2008 (United States)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
32	roku.com support.us-east-1.msc.roku.com support.roku.com — Cisco Umbrella Rank: 370969 Failed image.roku.com — Cisco Umbrella Rank: 19336 cigars.roku.com — Cisco Umbrella Rank: 86617	497 KB
2	nr-data.net bam.nr-data.net — Cisco Umbrella Rank: 225	897 B
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 35	83 KB
1	newrelic.com js-agent.newrelic.com — Cisco Umbrella Rank: 562	29 KB
45	4

	Domain	Requested by
25	support.us-east-1.msc.roku.com	support.us-east-1.msc.roku.com
5	support.roku.com	support.us-east-1.msc.roku.com support.roku.com
2	bam.nr-data.net	support.us-east-1.msc.roku.com
1	www.googletagmanager.com	support.us-east-1.msc.roku.com
1	cigars.roku.com
1	image.roku.com
1	js-agent.newrelic.com	support.us-east-1.msc.roku.com
45	7

This site contains links to these domains. Also see Links.

Domain
docs.roku.com
privacy.roku.com
support.roku.com
my.roku.com
community.roku.com
www.facebook.com
twitter.com
www.youtube.com
www.instagram.com
www.tiktok.com
www.roku.com
therokuchannel.roku.com
channelstore.roku.com
newsroom.roku.com
www.weareroku.com
developer.roku.com
advertising.roku.com

Subject Issuer	Validity	Valid
support.us-east-1.msc.roku.com R3	`2023-11-24` - `2024-02-22`	3 months	crt.sh
2019.1.7.roku.com Amazon RSA 2048 M02	`2023-08-13` - `2024-09-08`	a year	crt.sh
js-agent.newrelic.com GlobalSign Atlas R3 DV TLS CA 2023 Q2	`2023-04-13` - `2024-05-14`	a year	crt.sh
2019.02.12.image.roku.com Amazon RSA 2048 M03	`2023-09-17` - `2024-10-15`	a year	crt.sh
*.nr-data.net DigiCert Global G2 TLS RSA SHA256 2020 CA1	`2023-09-29` - `2024-10-01`	a year	crt.sh
2019.03.25.cigars.roku.com Amazon RSA 2048 M02	`2023-10-24` - `2024-11-19`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-10-23` - `2024-01-15`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.us-east-1.msc.roku.com/
Frame ID: B500D45A69D5160AC07F297254CE81B9
Requests: 45 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Official Roku Support | Roku Device Questions & Troubleshooting

Detected technologies

React (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+data-react

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js

Page Statistics

45
Requests

80 %
HTTPS

29 %
IPv6

4
Domains

7
Subdomains

8
IPs

1
Countries

610 kB
Transfer

2696 kB
Size

6
Cookies

71 Outgoing links

These are links going to different origins than the main page.

URL: https://docs.roku.com/doc/cookiepolicy/en-OT
Title: Cookie settings

Search URL Search Domain Scan URL

URL: https://privacy.roku.com/cookie
Title: Cookie Consent Tool

Search URL Search Domain Scan URL

URL: https://support.roku.com/en-us/index
Title: Support

Search URL Search Domain Scan URL

URL: https://my.roku.com/signin?next=https%3A%2F%2Fsupport.us-east-1.msc.roku.com
Title: Sign in

Search URL Search Domain Scan URL

URL: https://community.roku.com/
Title: Check it out

Search URL Search Domain Scan URL

URL: https://support.roku.com/contactus
Title: Check support options

Search URL Search Domain Scan URL

URL: https://www.facebook.com/roku

Search URL Search Domain Scan URL

URL: https://twitter.com/roku

Search URL Search Domain Scan URL

URL: https://www.youtube.com/roku

Search URL Search Domain Scan URL

URL: https://www.instagram.com/rokuplayer

Search URL Search Domain Scan URL

URL: https://www.tiktok.com/@roku?lang=en

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog

Search URL Search Domain Scan URL

URL: https://www.roku.com/what-is-roku
Title: What is Roku

Search URL Search Domain Scan URL

URL: https://www.roku.com/whats-on
Title: See what's on

Search URL Search Domain Scan URL

URL: https://therokuchannel.roku.com/
Title: The Roku Channel

Search URL Search Domain Scan URL

URL: https://my.roku.com/signup
Title: Create a Roku account

Search URL Search Domain Scan URL

URL: https://channelstore.roku.com/
Title: Channel Store

Search URL Search Domain Scan URL

URL: https://www.roku.com/what-is-roku/stream-and-save/how-to-cut-the-cord
Title: How to cut the cord

Search URL Search Domain Scan URL

URL: https://www.roku.com/what-is-roku/stream-and-save
Title: Stream and save

Search URL Search Domain Scan URL

URL: https://www.roku.com/what-is-roku/roku-os
Title: Roku OS

Search URL Search Domain Scan URL

URL: https://www.roku.com/whats-on/search
Title: TV show & movie search

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/roku-tv
Title: Roku TV

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/smart-home
Title: Smart home

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/audio
Title: Roku Audio

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/players
Title: Roku players

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/accessories
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.roku.com/offers
Title: Special offers

Search URL Search Domain Scan URL

URL: https://www.roku.com/mobile-app
Title: Mobile app

Search URL Search Domain Scan URL

URL: https://my.roku.com/upgrade/
Title: Upgrades

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/gift-guide
Title: Gift guide

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/4403789349655
Title: Wi-Fi & connectivity

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/4403789553943
Title: Remote controls

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/4403796545175
Title: Channels & viewing

Search URL Search Domain Scan URL

URL: https://www.roku.com/products/order-faqs
Title: Customer Order FAQs

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/202683127
Title: Account, Payments & subscriptions

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/4403790058903
Title: Device issues

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/115001360548
Title: Roku setup

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/200889378
Title: Roku features

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/4403797382167
Title: Audio devices

Search URL Search Domain Scan URL

URL: https://support.roku.com/category/7714594096279
Title: Roku Smart Home

Search URL Search Domain Scan URL

URL: https://support.roku.com/article/10981893027607
Title: Recycling

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/company
Title: About us

Search URL Search Domain Scan URL

URL: https://newsroom.roku.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.roku.com/investor
Title: Investor relations

Search URL Search Domain Scan URL

URL: https://www.weareroku.com/home
Title: Jobs

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/diversity-equity-and-inclusion
Title: Diversity, Equity, and Inclusion

Search URL Search Domain Scan URL

URL: https://www.roku.com/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/content-policy
Title: Content policy

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/contact
Title: Contact us

Search URL Search Domain Scan URL

URL: https://developer.roku.com/
Title: Developers

Search URL Search Domain Scan URL

URL: https://advertising.roku.com/
Title: Advertise with us

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/affiliate
Title: Affiliate program

Search URL Search Domain Scan URL

URL: https://www.roku.com/betatesting
Title: Become a beta tester

Search URL Search Domain Scan URL

URL: https://www.roku.com/roku-powered
Title: Service providers

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/weird-the-al-yankovic-story-to-premiere-on-friday-november-4
Title: Weird: The Al Yankovic Story to premiere

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/new-on-netflix
Title: New on Netflix

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/hotel-and-dorm-connect-for-your-roku-device
Title: Hotel and dorm connect for your Roku device

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/live-tv-channel-guide
Title: Live TV channel guide

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/the-roku-channel-watch-free-movies-online
Title: Free movies online & on The Roku Channel

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/smart-tv-vs-roku-tv
Title: What is a Smart TV?

Search URL Search Domain Scan URL

URL: https://www.roku.com/blog/cord-cutting-tips-roku-customers
Title: Best cord cutting tips

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/sitemap
Title: Site Map

Search URL Search Domain Scan URL

URL: https://docs.roku.com/doc/userprivacypolicy/en-us
Title: Privacy policy

Search URL Search Domain Scan URL

URL: https://docs.roku.com/published/tos/en/us
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://www.roku.com/about/disputeresolution
Title: Dispute Resolution

Search URL Search Domain Scan URL

URL: https://docs.roku.com/doc/trademarkguidelines/en-us
Title: Trademark guidelines

Search URL Search Domain Scan URL

URL: https://www.roku.com/legal
Title: Legal

Search URL Search Domain Scan URL

URL: https://docs.roku.com/doc/cookiepolicy/en-us
Title: About Ads & Cookies

Search URL Search Domain Scan URL

URL: https://privacy.roku.com/ccpa
Title: My Privacy Choices

Search URL Search Domain Scan URL

URL: https://docs.roku.com/published/userprivacypolicy/en/us#userprivacypolicyen_us-userprivacypolicy-en_us-CCPA
Title: CA Privacy Notice

Search URL Search Domain Scan URL

URL: https://www.roku.com/

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

45 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request / Show response
support.us-east-1.msc.roku.com/ 252 KB
38 KB 341ms
218ms Document
text/html 35.171.240.205
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.us-east-1.msc.roku.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-35-171-240-205.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

fc313177698582e71ffa00db44d4014f4a63cad2d30bf001f0005f1f1aea45dc

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36
accept-language: en-US,en;q=0.9

Response headers

cache-control: private, no-cache, no-store, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sat, 25 Nov 2023 05:50:38 GMT
expires: -1
pragma: no-cache
server: istio-envoy
strict-transport-security: max-age=15552000; includeSubDomains
vary: Accept-Encoding
x-app-version: 1695630013096
x-content-type-options: nosniff
x-download-options: noopen
x-envoy-upstream-service-time: 139
x-frame-options: SAMEORIGIN
x-xss-protection: 1; mode=block

GET Gotham-Book.woff
support.roku.com/s/1695630013096/fonts/ 0
0

GET Gotham-Medium.woff
support.roku.com/s/1695630013096/fonts/ 0
0

GET Gotham-Bold.woff
support.roku.com/s/1695630013096/fonts/ 0
0

GET glyphicons-roku.woff
support.roku.com/s/1695630013096/fonts/ 0
0

GET
H2 404 page.css
support.roku.com/s/1695630013096/runtime/ 0
0 167ms
47ms Stylesheet
text/plain 18.164.124.25
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://support.roku.com/s/1695630013096/runtime/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.164.124.25 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-164-124-25.jfk50.r.cloudfront.net
Software: istio-envoy /
Resource Hash

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 25 Nov 2023 05:50:38 GMT
via: 1.1 cd1a98ac42a21b663c8fc8cd6f37232e.cloudfront.net (CloudFront)
server: istio-envoy
x-amz-cf-pop: JFK50-P7
vary: Origin
x-cache: Error from cloudfront
cache-control: private, no-cache, no-store, must-revalidate
x-envoy-upstream-service-time: 2
x-amz-cf-id: vTPrV0c7KP_9yRCLNIb0n5h-sBn2-DGNsV690Lpjqbl-XfLvRfs3kQ==
expires: -1

GET
H2 200 page.css
support.roku.com/s/1695630013096/global/ 699 KB
45 KB 168ms
48ms Stylesheet
text/css 18.164.124.25
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://support.roku.com/s/1695630013096/global/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.164.124.25 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-164-124-25.jfk50.r.cloudfront.net
Software: istio-envoy /
Resource Hash: caf3409e9692259fce30ed116fdd578840f1de07938665cea004e2f467f869a0

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date: Sat, 25 Nov 2023 05:50:38 GMT
content-encoding: gzip
via: 1.1 cd1a98ac42a21b663c8fc8cd6f37232e.cloudfront.net (CloudFront)
x-amz-cf-pop: JFK50-P7
x-cache: Miss from cloudfront
x-envoy-upstream-service-time: 5
pragma: no-cache
last-modified: Sat, 25 Nov 2023 05:50:38 GMT
server: istio-envoy
etag: W/"aed6e-18acb6f0c6a"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: text/css; charset=UTF-8
access-control-allow-origin: https://support.roku.com
cache-control: public, max-age=31536000
accept-ranges: none
access-control-allow-headers: Content-Type, Content-Length
x-amz-cf-id: l7o6a8RfuQC0VJY-ZQWdwC2eR9uoq9odaWrLkzTZzIUR4v7VcvtYSA==
expires: Sun, 24 Nov 2024 05:50:38 GMT

GET
H2 200 page.js Show response
support.roku.com/s/1695630013096/runtime/ 5 KB
3 KB 101ms
98ms Script
application/javascript 18.164.124.25
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://support.roku.com/s/1695630013096/runtime/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.164.124.25 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-164-124-25.jfk50.r.cloudfront.net
Software: istio-envoy /
Resource Hash: 3b38712b503c521e9ff3f0a5cdcd5e44f8df6dd8e1e6fb05e7f0c0adac862423

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date: Sat, 25 Nov 2023 05:50:38 GMT
content-encoding: gzip
via: 1.1 cd1a98ac42a21b663c8fc8cd6f37232e.cloudfront.net (CloudFront)
x-amz-cf-pop: JFK50-P7
x-cache: Miss from cloudfront
x-envoy-upstream-service-time: 2
pragma: no-cache
last-modified: Sat, 25 Nov 2023 05:50:38 GMT
server: istio-envoy
etag: W/"1318-18acb6f0c72"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: https://support.roku.com
cache-control: public, max-age=31536000
accept-ranges: none
access-control-allow-headers: Content-Type, Content-Length
x-amz-cf-id: 2szeuKQtPqry9uF3nTtXhzN3pM8w2dXS0dodJBltmHZcpaN0ndSo_g==
expires: Sun, 24 Nov 2024 05:50:38 GMT

GET
H2 200 page.js Show response
support.roku.com/s/1695630013096/global/ 475 KB
140 KB 72ms
70ms Script
application/javascript 18.164.124.25
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://support.roku.com/s/1695630013096/global/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.164.124.25 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-164-124-25.jfk50.r.cloudfront.net
Software: istio-envoy /
Resource Hash: 7c6191ab37b8018bdcd6e26785d06c2996f693f53d6ba724619663fd97e4808c

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date: Sat, 25 Nov 2023 05:50:38 GMT
content-encoding: gzip
via: 1.1 cd1a98ac42a21b663c8fc8cd6f37232e.cloudfront.net (CloudFront)
x-amz-cf-pop: JFK50-P7
x-cache: Miss from cloudfront
x-envoy-upstream-service-time: 4
pragma: no-cache
last-modified: Sat, 25 Nov 2023 05:50:38 GMT
server: istio-envoy
etag: W/"76d71-18acb6f0c6a"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: https://support.roku.com
cache-control: public, max-age=31536000
accept-ranges: none
access-control-allow-headers: Content-Type, Content-Length
x-amz-cf-id: WMweUAlxYa3mN2rXIJ_yjHwC5RKniwbzduh0Y1OjiJPaGzBULEUbhQ==
expires: Sun, 24 Nov 2024 05:50:38 GMT

GET
H2 200 page.js Show response
support.roku.com/s/1695630013096/rapid/ 338 KB
101 KB 82ms
81ms Script
application/javascript 18.164.124.25
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://support.roku.com/s/1695630013096/rapid/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Security: TLS 1.3, , AES_128_GCM
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Request headers

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Response headers

date: Sat, 25 Nov 2023 05:50:38 GMT
content-encoding: gzip
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GET
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support.us-east-1.msc.roku.com/s/1695630013096/locale-en/ 45 KB
12 KB 43ms
43ms Script
application/javascript 35.171.240.205
AMAZON-AES

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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/locale-en/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Request headers

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Response headers

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content-encoding: gzip
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server: istio-envoy
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GET
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support.us-east-1.msc.roku.com/s/1695630013096/locale-en_US/ 18 KB
5 KB 42ms
42ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/locale-en_US/page.js
Requested by: Host: support.us-east-1.msc.roku.com
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Server: 35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Request headers

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Response headers

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etag: W/"4923-18acb6f0c6e"
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GET
H2 200 nr-spa-1.248.0.min.js Show response
js-agent.newrelic.com/ 87 KB
29 KB 71ms
20ms Script
application/javascript 151.101.194.137
FASTLY

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Full URL

https://js-agent.newrelic.com/nr-spa-1.248.0.min.js

Requested by

Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Request headers

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GET
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support.us-east-1.msc.roku.com/api/1.0/ 93 B
516 B 123ms
122ms XHR
application/json 35.171.240.205
AMAZON-AES

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Full URL

https://support.us-east-1.msc.roku.com/api/1.0/uma

Requested by

Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Software

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Request headers

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Response headers

strict-transport-security: max-age=15552000; includeSubDomains
date: Sat, 25 Nov 2023 05:50:39 GMT
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GET glyphicons-roku.woff
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GET Gotham-Bold.ttf
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GET Gotham-Book.ttf
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GET Gotham-Medium.ttf
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GET
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889 B 44ms
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image/svg+xml 35.171.240.205
AMAZON-AES

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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/fonts/roku-logo.svg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Request headers

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Response headers

date: Sat, 25 Nov 2023 05:50:39 GMT
content-encoding: gzip
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GET
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3 KB 169ms
29ms Image
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AMAZON-02

General

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Full URL

https://image.roku.com/w/assets/privacy-options.png

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2514:7a00:0:8cc4:6840:93a1 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

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Request headers

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Response headers

date: Sat, 30 Sep 2023 16:31:18 GMT
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GET
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support.us-east-1.msc.roku.com/s/1695630013096/7/ 17 KB
6 KB 46ms
46ms Script
application/javascript 35.171.240.205
AMAZON-AES

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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/7/page.js
Requested by: Host: support.us-east-1.msc.roku.com
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Request headers

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Response headers

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GET
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support.us-east-1.msc.roku.com/s/1695630013096/108/ 8 KB
3 KB 45ms
44ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/108/page.js
Requested by: Host: support.us-east-1.msc.roku.com
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Request headers

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Response headers

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date: Sat, 25 Nov 2023 05:50:39 GMT
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POST
H/1.1 200
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bam.nr-data.net/1/ 40 B
479 B 187ms
82ms XHR
text/plain 162.247.241.14
NEWRELIC-AS-1

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Full URL: https://bam.nr-data.net/1/2acbd9030c?a=18252537&v=1.248.0&to=MlVbNhZSX0FYUhdYVwsffBoUQVRBSlsQHn8gZBZN&rst=915&ck=0&s=871bfae8b85004af&ref=https://support.us-east-1.msc.roku.com/&tt=9ae5811fac50d01a&af=err,xhr,stn,ins,spa&ap=129.110614&be=341&fe=544&dc=398&fsh=1&perf=%7B%22timing%22:%7B%22of%22:1700891438146,%22n%22:0,%22dn%22:38,%22dne%22:38,%22c%22:38,%22s%22:78,%22ce%22:123,%22rq%22:124,%22rp%22:342,%22rpe%22:381,%22di%22:687,%22ds%22:739,%22de%22:739,%22dc%22:817,%22l%22:817,%22le%22:885%7D,%22navigation%22:%7B%7D%7D
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Request headers

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Response headers

Date: Sat, 25 Nov 2023 05:50:39 GMT
CF-Cache-Status: DYNAMIC
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GET glyphicons-roku.ttf
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GET
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962 B 46ms
44ms Stylesheet
text/css 35.171.240.205
AMAZON-AES

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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/11/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software: istio-envoy /
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Request headers

accept-language: en-US,en;q=0.9
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Response headers

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date: Sat, 25 Nov 2023 05:50:39 GMT
content-encoding: gzip
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server: istio-envoy
etag: W/"1549-18acb6f0c3a"
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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/11/ 46 KB
10 KB 96ms
94ms Script
application/javascript 35.171.240.205
AMAZON-AES

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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/11/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Request headers

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Response headers

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date: Sat, 25 Nov 2023 05:50:39 GMT
content-encoding: gzip
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server: istio-envoy
etag: W/"b9ae-18acb6f0c3a"
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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
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500 B 87ms
86ms Stylesheet
text/css 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/106/page.css
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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/106/ 6 KB
2 KB 46ms
45ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/106/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Response headers

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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.css
support.us-east-1.msc.roku.com/s/1695630013096/155/ 2 KB
550 B 50ms
48ms Stylesheet
text/css 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/155/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Response headers

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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/155/ 5 KB
2 KB 50ms
49ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/155/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Response headers

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content-encoding: gzip
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server: istio-envoy
etag: W/"134d-18acb6f0c46"
vary: Accept-Encoding
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expires: Sun, 24 Nov 2024 05:50:39 GMT

POST
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image/gif 162.247.241.14
NEWRELIC-AS-1

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Full URL: https://bam.nr-data.net/events/1/2acbd9030c?a=18252537&v=1.248.0&to=MlVbNhZSX0FYUhdYVwsffBoUQVRBSlsQHn8gZBZN&rst=1118&ck=0&s=871bfae8b85004af&ref=https://support.us-east-1.msc.roku.com/
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Request headers

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Response headers

Date: Sat, 25 Nov 2023 05:50:39 GMT
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GET
H2 200 page.css
support.us-east-1.msc.roku.com/s/1695630013096/92/ 17 KB
3 KB 63ms
61ms Stylesheet
text/css 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/92/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Server: 35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software: istio-envoy /
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Request headers

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Response headers

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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/92/ 19 KB
5 KB 53ms
51ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/92/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Software: istio-envoy /
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Request headers

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Response headers

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content-encoding: gzip
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server: istio-envoy
etag: W/"4ab3-18acb6f0c62"
vary: Accept-Encoding
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GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/5/ 179 KB
46 KB 52ms
49ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/5/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
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Response headers

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GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/13/ 29 KB
7 KB 48ms
46ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/13/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Response headers

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server: istio-envoy
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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.css
support.us-east-1.msc.roku.com/s/1695630013096/111/ 3 KB
612 B 50ms
48ms Stylesheet
text/css 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/111/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
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Software: istio-envoy /
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Request headers

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Response headers

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date: Sat, 25 Nov 2023 05:50:39 GMT
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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/111/ 8 KB
3 KB 49ms
47ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/111/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Request headers

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Response headers

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date: Sat, 25 Nov 2023 05:50:39 GMT
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server: istio-envoy
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GET
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24 KB 59ms
58ms Font
font/ttf 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/fonts/roku-icons.ttf
Requested by: Host: support.us-east-1.msc.roku.com
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Software: istio-envoy /
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Request headers

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Response headers

date: Sat, 25 Nov 2023 05:50:39 GMT
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last-modified: Sat, 25 Nov 2023 05:50:39 GMT
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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.css
support.us-east-1.msc.roku.com/s/1695630013096/88/ 17 KB
3 KB 44ms
43ms Stylesheet
text/css 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/88/page.css
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
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Software: istio-envoy /
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Request headers

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Response headers

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expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 page.js Show response
support.us-east-1.msc.roku.com/s/1695630013096/88/ 18 KB
5 KB 42ms
42ms Script
application/javascript 35.171.240.205
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Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/88/page.js
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Reverse DNS: ec2-35-171-240-205.compute-1.amazonaws.com
Software: istio-envoy /
Resource Hash: 3e028bd705b01a8f47a92af5e1371a702207d6356681386ed80aa9f9f8c82e15

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 25 Nov 2023 05:50:39 GMT
content-encoding: gzip
last-modified: Sat, 25 Nov 2023 05:50:39 GMT
server: istio-envoy
etag: W/"482a-18acb6f0c62"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: https://support.roku.com
cache-control: public, max-age=31536000
x-envoy-upstream-service-time: 2
accept-ranges: none
access-control-allow-headers: Content-Type, Content-Length
expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 https%3A%2F%2Fimage.roku.com%2Fc3VwcG9ydC1B%2Fexternal-link.png
cigars.roku.com/v1/ 224 B
819 B 170ms
28ms Image
image/webp 54.230.163.64
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://cigars.roku.com/v1/https%3A%2F%2Fimage.roku.com%2Fc3VwcG9ydC1B%2Fexternal-link.png

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

54.230.163.64 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-54-230-163-64.ewr53.r.cloudfront.net

Software

istio-envoy /

Resource Hash

ef88c82570496356aa3f2ed2f5d5bce0ee8ae7cdbec16b6625f08e7d3b0f31e0

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date: Fri, 24 Nov 2023 20:22:47 GMT
via: 1.1 9ef00004ef0e93efae76c75d3a2df1b4.cloudfront.net (CloudFront)
x-content-type-options: nosniff
x-amz-cf-pop: EWR53-C3
age: 34072
x-cache: Hit from cloudfront
x-envoy-upstream-service-time: 100
content-length: 224
x-xss-protection: 1; mode=block
pragma: no-cache
x-app-version: 1677541653518
last-modified: Fri, 24 Nov 2023 20:22:47 GMT
server: istio-envoy
x-download-options: noopen
x-frame-options: SAMEORIGIN
access-control-allow-methods: GET
content-type: image/webp
access-control-allow-origin: *
cache-control: public, max-age=600000
accept-ranges: none
access-control-allow-headers: Content-Type, Content-Length
x-amz-cf-id: -fOMlNP1pGvfjwqFkqVHVQGS0JXvDddd5iIeN387vwFXa_9NGYlY1Q==
expires: Fri, 01 Dec 2023 19:02:47 GMT

GET
H2 200 alert Show response
support.us-east-1.msc.roku.com/api/v1/ 41 B
428 B 89ms
88ms XHR
application/json 35.171.240.205
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.us-east-1.msc.roku.com/api/v1/alert?env=production&locale=en-us

Requested by

Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-35-171-240-205.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

d004376aa4b6f427836224bc64a5f5153c48f57129c62e85b46e8aba866afe0d

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

X-NewRelic-ID: UwcBVlFUGwIIVlRQAgIA
Referer: https://support.us-east-1.msc.roku.com/
accept-language: en-US,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

strict-transport-security: max-age=15552000; includeSubDomains
date: Sat, 25 Nov 2023 05:50:39 GMT
x-content-type-options: nosniff
x-envoy-upstream-service-time: 48
content-length: 41
x-xss-protection: 1; mode=block
pragma: no-cache
x-app-version: 1695630013096
x-newrelic-app-data: PxQAUFBUDwQTVVlQAgMCVVMTGhE1AwE2QgNWEVlbQFtcCxYkSRFBBxdFXRJJJH1nH0sAEl4eQVdLUFpWEBJBTgBOCEwIDAMDA1AOVQNNEVZVFBtDXgAKAgICVgYCUw8CXANSV0BKBQNcEV0/
server: istio-envoy
x-download-options: noopen
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: application/json; charset=utf-8
cache-control: private, no-cache, no-store, must-revalidate
expires: -1

GET
H2 200 article Show response
support.us-east-1.msc.roku.com/api/v2/en-us/ 3 KB
1 KB 732ms
732ms XHR
application/json 35.171.240.205
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.us-east-1.msc.roku.com/api/v2/en-us/article?count=6&type=popular

Requested by

Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-35-171-240-205.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

3a31fe9e9d37ca32efcdee65f313a074cd861dc002f5835986a79609b7febb27

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

X-NewRelic-ID: UwcBVlFUGwIIVlRQAgIA
Referer: https://support.us-east-1.msc.roku.com/
accept-language: en-US,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

strict-transport-security: max-age=15552000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Sat, 25 Nov 2023 05:50:40 GMT
x-envoy-upstream-service-time: 692
x-xss-protection: 1; mode=block
pragma: no-cache
x-app-version: 1695630013096
x-newrelic-app-data: PxQAUFBUDwQTVVlQAgMCVVMTGhE1AwE2QgNWEVlbQFtcCxYkSRFBBxdFXRJJJH1nH0sAEl4eQVRLC1pcAQcPBx8DShZRW1hXEUkJTQFPBVtUAQVUUlENHx1VTUBWUAQDVgRVUVRSW1EHUwxTGhRSU18WXDw=
server: istio-envoy
x-download-options: noopen
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: application/json; charset=utf-8
cache-control: private, no-cache, no-store, must-revalidate
expires: -1

GET
H2 200 roku-icons.ttf
support.us-east-1.msc.roku.com/s/1695630013096/fonts/ 43 KB
24 KB 56ms
55ms Font
font/ttf 35.171.240.205
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.us-east-1.msc.roku.com/s/1695630013096/fonts/roku-icons.ttf
Requested by: Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/s/1695630013096/88/page.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 35.171.240.205 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-35-171-240-205.compute-1.amazonaws.com
Software: istio-envoy /
Resource Hash: 4dced28e4e84289c6ff4fdac4478c13c60fdb9308c021c13f6d655176d6eddab

Request headers

Referer: https://support.us-east-1.msc.roku.com/s/1695630013096/88/page.css
Origin: https://support.us-east-1.msc.roku.com
accept-language: en-US,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date: Sat, 25 Nov 2023 05:50:39 GMT
content-encoding: gzip
last-modified: Sat, 25 Nov 2023 05:50:39 GMT
server: istio-envoy
etag: W/"ad80-18acb6f0c66"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: font/ttf
access-control-allow-origin: https://support.roku.com
cache-control: public, max-age=31536000
x-envoy-upstream-service-time: 16
accept-ranges: none
access-control-allow-headers: Content-Type, Content-Length
expires: Sun, 24 Nov 2024 05:50:39 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 301 KB
83 KB 97ms
39ms Script
application/javascript 2607:f8b0:4006:823::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WVJXVK

Requested by

Host: support.us-east-1.msc.roku.com
URL: https://support.us-east-1.msc.roku.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2607:f8b0:4006:823::2008 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

672d296b4f42df20bcbabb06ddc6fad7123c5520b2f24456ba8479f5b378b89c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.us-east-1.msc.roku.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date: Sat, 25 Nov 2023 05:50:39 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 84259
x-xss-protection: 0
last-modified: Sat, 25 Nov 2023 03:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Sat, 25 Nov 2023 05:50:39 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Book.woff

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.woff

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.woff

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.woff

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.woff

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.ttf

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Book.ttf

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.ttf

Domain: support.roku.com
URL: https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.ttf

Verdicts & Comments Add Verdict or Comment

29 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.us-east-1.msc.roku.com/	1969-12-31 23:59:59	Name: _csrf Value: adMAmuk9sboV1f5kIAtSY4DF
.roku.com/	1969-12-31 23:59:59	Name: ks.locale Value: j%3A%7B%22language%22%3A%22en%22%2C%22country%22%3A%22US%22%7D
.roku.com/	1970-01-21 01:13:47	Name: _uc Value: c766669c-af9e-4388-a60c-25d179838863%3A68c17de4f829e024c13ba6e04a86cbed
.roku.com/	1970-01-20 16:28:15	Name: amoeba Value: cjc5UVFPU0VnI0NvbnRyb2wsQWRoSEZENV92I1NodWZmbGU%3D
support.roku.com/	1969-12-31 23:59:59	Name: _csrf Value: 8EFCP4FcGeTMSYcJipWXucSe
.roku.com/	1970-01-20 16:28:13	Name: _usn Value: bd4d50d2-554d-4776-b0c2-37a21a0e3403

23 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	warning	URL: https://support.us-east-1.msc.roku.com/(Line 64) Message: document.domain mutation is ignored because the surrounding agent cluster is origin-keyed.
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.woff' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.woff' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/Gotham-Book.woff' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Book.woff Message: Failed to load resource: net::ERR_FAILED
network	error	URL: https://support.roku.com/s/1695630013096/runtime/page.css Message: Failed to load resource: the server responded with a status of 404 ()
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.woff' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://support.roku.com' that is not equal to the supplied origin.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.ttf' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://support.roku.com' that is not equal to the supplied origin.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.ttf Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.woff' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://support.roku.com' that is not equal to the supplied origin.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/Gotham-Book.ttf' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://support.roku.com' that is not equal to the supplied origin.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Book.ttf Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.ttf' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://support.roku.com' that is not equal to the supplied origin.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.ttf Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://support.us-east-1.msc.roku.com/ Message: Access to font at 'https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.ttf' from origin 'https://support.us-east-1.msc.roku.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://support.roku.com' that is not equal to the supplied origin.
network	error	URL: https://support.roku.com/s/1695630013096/fonts/glyphicons-roku.ttf Message: Failed to load resource: net::ERR_FAILED
javascript	warning	URL: https://support.us-east-1.msc.roku.com/ Message: The resource https://support.roku.com/s/1695630013096/fonts/Gotham-Bold.woff was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript	warning	URL: https://support.us-east-1.msc.roku.com/ Message: The resource https://support.roku.com/s/1695630013096/fonts/Gotham-Book.woff was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript	warning	URL: https://support.us-east-1.msc.roku.com/ Message: The resource https://support.roku.com/s/1695630013096/fonts/Gotham-Medium.woff was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bam.nr-data.net
cigars.roku.com
image.roku.com
js-agent.newrelic.com
support.roku.com
support.us-east-1.msc.roku.com
www.googletagmanager.com
support.roku.com
151.101.194.137
162.247.241.14
18.164.124.25
2600:9000:2514:7a00:0:8cc4:6840:93a1
2607:f8b0:4006:823::2008
35.171.240.205
54.230.163.64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support.us-east-1.msc.roku.com Open in urlscan Pro 35.171.240.205 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

45 Requests

80 %HTTPS

29 %IPv6

4 Domains

7 Subdomains

8 IPs

1 Countries

610 kBTransfer

2696 kBSize

6 Cookies

71 Outgoing links

Redirected requests

45 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support.us-east-1.msc.roku.com Open in urlscan Pro
35.171.240.205 Public Scan

Screenshot
Live screenshot

Full Image

45
Requests

80 %
HTTPS

29 %
IPv6

4
Domains

7
Subdomains

8
IPs

1
Countries

610 kB
Transfer

2696 kB
Size

6
Cookies

45 HTTP transactions
0 data transactions