www.icmi.com Open in urlscan Pro
2606:4700:4400::6812:2703 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=elo...
Submission: On June 20 via manual (June 20th 2024, 6:46:29 am UTC) from IN — Scanned from DE

Summary HTTP 132 Redirects Links 30 Behaviour Indicators

Summary

This website contacted 48 IPs in 6 countries across 35 domains to perform 132 HTTP transactions. The main IP is 2606:4700:4400::6812:2703, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.icmi.com.
TLS certificate: Issued by E1 on April 26th 2024. Valid for: 3 months.

This is the only time www.icmi.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
6 33	2606:4700:440... 2606:4700:4400::6812:2703	13335 (CLOUDFLAR...) (CLOUDFLARENET)
6	104.17.24.14 104.17.24.14	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	104.18.11.207 104.18.11.207	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	104.18.10.207 104.18.10.207	13335 (CLOUDFLAR...) (CLOUDFLARENET)
13	2606:4700::68... 2606:4700::6813:b234	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2a04:4e42:200... 2a04:4e42:200::649	54113 (FASTLY) (FASTLY)
3	172.67.170.167 172.67.170.167	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	172.217.18.2 172.217.18.2	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:830::2002	15169 (GOOGLE) (GOOGLE)
2	2606:4700:10:... 2606:4700:10::ac43:1b98	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2a00:1450:400... 2a00:1450:4001:827::2008	15169 (GOOGLE) (GOOGLE)
1	2606:4700:440... 2606:4700:4400::ac40:9b77	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2a00:1450:400... 2a00:1450:4001:829::200e	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:4001:800::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:81d::2003	15169 (GOOGLE) (GOOGLE)
3	18.245.86.118 18.245.86.118	16509 (AMAZON-02) (AMAZON-02)
1	2a02:26f0:350... 2a02:26f0:3500:10::210:a98	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	146.75.120.157 146.75.120.157	54113 (FASTLY) (FASTLY)
1 4	2600:9000:264... 2600:9000:2644:8c00:6:9280:1080:93a1	16509 (AMAZON-02) (AMAZON-02)
2	2a01:111:202c... 2a01:111:202c::237	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a03:2880:f08... 2a03:2880:f084:105:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	178.79.242.16 178.79.242.16	22822 (LLNW) (LLNW)
1	172.64.148.75 172.64.148.75	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	143.204.205.185 143.204.205.185	16509 (AMAZON-02) (AMAZON-02)
6	34.96.102.137 34.96.102.137	396982 (GOOGLE-CL...) (GOOGLE-CLOUD-PLATFORM)
2	2620:1ec:29:1... 2620:1ec:29:1::45	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3	2a00:1450:400... 2a00:1450:4001:828::200e	15169 (GOOGLE) (GOOGLE)
4 6	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2001:4860:480... 2001:4860:4802:34::36	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:400c:c06::9b	15169 (GOOGLE) (GOOGLE)
2	142.250.186.110 142.250.186.110	15169 (GOOGLE) (GOOGLE)
3	216.58.206.35 216.58.206.35	15169 (GOOGLE) (GOOGLE)
1	172.67.75.100 172.67.75.100	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a05:d018:cc3... 2a05:d018:cc3:fe05:99b9:808f:dfbd:6721	16509 (AMAZON-02) (AMAZON-02)
1	13.32.99.18 13.32.99.18	16509 (AMAZON-02) (AMAZON-02)
1	108.138.26.11 108.138.26.11	16509 (AMAZON-02) (AMAZON-02)
2	142.250.186.40 142.250.186.40	15169 (GOOGLE) (GOOGLE)
2	2a03:2880:f17... 2a03:2880:f177:185:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
1	172.217.16.196 172.217.16.196	15169 (GOOGLE) (GOOGLE)
2	20.114.189.70 20.114.189.70	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2606:4700:440... 2606:4700:4400::ac40:94fd	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	18.197.236.90 18.197.236.90	16509 (AMAZON-02) (AMAZON-02)
1	66.102.1.157 66.102.1.157	15169 (GOOGLE) (GOOGLE)
1	2602:816:5001... 2602:816:5001::39	54113 (FASTLY) (FASTLY)
1 2	68.219.88.97 68.219.88.97	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1 1	2620:1ec:c11:... 2620:1ec:c11::237	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	185.221.87.23 185.221.87.23	54113 (FASTLY) (FASTLY)
132	48

33 2606:4700:4400::6812:2703 (United States) 6 redirects

ASN13335 (CLOUDFLARENET, US)

www.icmi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
c.icmi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 104.17.24.14 (None, )

ASN13335 (CLOUDFLARENET, US)

cdnjs.cloudflare.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 104.18.11.207 (None, )

ASN13335 (CLOUDFLARENET, US)

stackpath.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 104.18.10.207 (None, )

ASN13335 (CLOUDFLARENET, US)

maxcdn.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

13 2606:4700::6813:b234 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.cookielaw.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a04:4e42:200::649 (United States)

ASN54113 (FASTLY, US)

code.jquery.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 172.67.170.167 (United States)

ASN13335 (CLOUDFLARENET, US)

twimgs.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 172.217.18.2 (United States)

ASN15169 (GOOGLE, US)
PTR: fra02s19-in-f2.1e100.net

securepubads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:830::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700:10::ac43:1b98 (United States)

ASN13335 (CLOUDFLARENET, US)

customer.cludo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:827::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:9b77 (United States)

ASN13335 (CLOUDFLARENET, US)

geolocation.onetrust.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:829::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fundingchoicesmessages.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:800::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:81d::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 18.245.86.118 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-86-118.fra60.r.cloudfront.net

static.iris.informa.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:10::210:a98 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 146.75.120.157 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

static.ads-twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2600:9000:2644:8c00:6:9280:1080:93a1 (United States) 1 redirects

ASN16509 (AMAZON-02, US)

s.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a01:111:202c::237 (United Kingdom)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f084:105:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 178.79.242.16 (Frankfurt am Main, Germany)

ASN22822 (LLNW, US)
PTR: https-178-79-242-16.fra.llnw.net

up.pixel.ad	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.64.148.75 (San Francisco, United States)

ASN13335 (CLOUDFLARENET, US)

d2d68430d5b14c94b04260b7e1a84189.js.ubembed.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.205.185 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-205-185.fra53.r.cloudfront.net

d10lpsik1i8c69.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 34.96.102.137 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 137.102.96.34.bc.googleusercontent.com

dev.visualwebsiteoptimizer.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:1ec:29:1::45 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:828::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2620:1ec:21::14 (United States) 4 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)

region1.analytics.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c06::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.186.110 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s06-in-f14.1e100.net

fundingchoicesmessages.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 216.58.206.35 (United States)

ASN15169 (GOOGLE, US)
PTR: lcfraa-aa-in-f3.1e100.net

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.67.75.100 (United States)

ASN13335 (CLOUDFLARENET, US)

settings.luckyorange.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a05:d018:cc3:fe05:99b9:808f:dfbd:6721 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)

d.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.99.18 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-99-18.fra60.r.cloudfront.net

cdn.treasuredata.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 108.138.26.11 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-26-11.fra56.r.cloudfront.net

assets.ubembed.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.186.40 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s04-in-f8.1e100.net

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f177:185:face:b00c:0:25de (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.16.196 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s08-in-f196.1e100.net

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 20.114.189.70 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

t.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:94fd (United States)

ASN13335 (CLOUDFLARENET, US)

c.icmi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.197.236.90 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-197-236-90.eu-central-1.compute.amazonaws.com

eu01.in.treasuredata.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 66.102.1.157 (United States)

ASN15169 (GOOGLE, US)
PTR: wb-in-f157.1e100.net

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2602:816:5001::39 (United States)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 68.219.88.97 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

c.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2620:1ec:c11::237 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

c.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 185.221.87.23 (Ireland)

ASN54113 (FASTLY, US)

bam.eu01.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
34	icmi.com 6 redirects www.icmi.com c.icmi.com	289 KB
13	cookielaw.org cdn.cookielaw.org — Cisco Umbrella Rank: 378	180 KB
7	linkedin.com 4 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 360 www.linkedin.com — Cisco Umbrella Rank: 545 px4.ads.linkedin.com — Cisco Umbrella Rank: 6416	5 KB
7	google.com fundingchoicesmessages.google.com — Cisco Umbrella Rank: 744 region1.analytics.google.com — Cisco Umbrella Rank: 3125 www.google.com — Cisco Umbrella Rank: 5	128 KB
6	clarity.ms 1 redirects www.clarity.ms — Cisco Umbrella Rank: 743 t.clarity.ms — Cisco Umbrella Rank: 7139 c.clarity.ms — Cisco Umbrella Rank: 1434	28 KB
6	visualwebsiteoptimizer.com dev.visualwebsiteoptimizer.com — Cisco Umbrella Rank: 4205	90 KB
6	cloudflare.com cdnjs.cloudflare.com — Cisco Umbrella Rank: 268	22 KB
5	adroll.com 1 redirects s.adroll.com — Cisco Umbrella Rank: 3747 d.adroll.com — Cisco Umbrella Rank: 1811	30 KB
5	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 81	517 KB
5	doubleclick.net securepubads.g.doubleclick.net — Cisco Umbrella Rank: 235 stats.g.doubleclick.net — Cisco Umbrella Rank: 136	175 KB
5	bootstrapcdn.com stackpath.bootstrapcdn.com — Cisco Umbrella Rank: 3406 maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1286	124 KB
3	treasuredata.com cdn.treasuredata.com — Cisco Umbrella Rank: 14915 eu01.in.treasuredata.com — Cisco Umbrella Rank: 28718	20 KB
3	google.de www.google.de — Cisco Umbrella Rank: 8088	189 B
3	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 71	22 KB
3	bing.com 1 redirects bat.bing.com — Cisco Umbrella Rank: 361 c.bing.com — Cisco Umbrella Rank: 224	14 KB
3	informa.com static.iris.informa.com — Cisco Umbrella Rank: 67544	157 KB
3	gstatic.com fonts.gstatic.com	192 KB
3	twimgs.com twimgs.com — Cisco Umbrella Rank: 264127	70 KB
2	nr-data.net bam.eu01.nr-data.net — Cisco Umbrella Rank: 10833	897 B
2	facebook.com www.facebook.com — Cisco Umbrella Rank: 114	3 KB
2	ubembed.com d2d68430d5b14c94b04260b7e1a84189.js.ubembed.com assets.ubembed.com — Cisco Umbrella Rank: 15937	50 KB
2	facebook.net connect.facebook.net — Cisco Umbrella Rank: 204	71 KB
2	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 83	8 KB
2	cludo.com customer.cludo.com — Cisco Umbrella Rank: 16715	49 KB
2	jquery.com code.jquery.com — Cisco Umbrella Rank: 816	32 KB
1	newrelic.com js-agent.newrelic.com — Cisco Umbrella Rank: 900	34 KB
1	luckyorange.net settings.luckyorange.net — Cisco Umbrella Rank: 14306	765 B
1	cloudfront.net d10lpsik1i8c69.cloudfront.net	3 KB
1	pixel.ad up.pixel.ad — Cisco Umbrella Rank: 14670	2 KB
1	ads-twitter.com static.ads-twitter.com — Cisco Umbrella Rank: 905	15 KB
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 902	14 KB
1	onetrust.com geolocation.onetrust.com — Cisco Umbrella Rank: 653	295 B
1	googletagservices.com www.googletagservices.com — Cisco Umbrella Rank: 324	31 KB
0	twitter.com Failed analytics.twitter.com Failed
0	t.co Failed t.co Failed
132	35

	Domain	Requested by
32	www.icmi.com	6 redirects www.icmi.com
13	cdn.cookielaw.org	www.icmi.com
6	dev.visualwebsiteoptimizer.com	www.icmi.com
6	cdnjs.cloudflare.com	www.icmi.com
5	px.ads.linkedin.com	3 redirects www.icmi.com
5	www.googletagmanager.com	www.icmi.com
4	s.adroll.com	1 redirects www.icmi.com
4	fundingchoicesmessages.google.com	www.icmi.com
3	www.google.de	www.icmi.com
3	stats.g.doubleclick.net	www.googletagmanager.com www.icmi.com
3	www.google-analytics.com	www.icmi.com
3	static.iris.informa.com	www.icmi.com
3	fonts.gstatic.com	fonts.googleapis.com www.icmi.com
3	twimgs.com	www.icmi.com
3	maxcdn.bootstrapcdn.com	www.icmi.com maxcdn.bootstrapcdn.com
2	bam.eu01.nr-data.net	www.icmi.com
2	c.clarity.ms	1 redirects
2	eu01.in.treasuredata.com	www.icmi.com
2	c.icmi.com	static.iris.informa.com
2	t.clarity.ms	www.icmi.com
2	www.facebook.com	www.icmi.com
2	region1.analytics.google.com	www.googletagmanager.com www.icmi.com
2	www.clarity.ms	www.icmi.com
2	connect.facebook.net	www.icmi.com
2	bat.bing.com	www.icmi.com
2	fonts.googleapis.com	www.icmi.com
2	customer.cludo.com	www.icmi.com
2	securepubads.g.doubleclick.net	www.icmi.com www.googletagservices.com
2	code.jquery.com	www.icmi.com
2	stackpath.bootstrapcdn.com	www.icmi.com
1	c.bing.com	1 redirects
1	js-agent.newrelic.com	www.icmi.com
1	www.google.com	www.icmi.com
1	assets.ubembed.com	www.icmi.com
1	cdn.treasuredata.com	www.icmi.com
1	d.adroll.com	www.icmi.com
1	settings.luckyorange.net	www.icmi.com
1	px4.ads.linkedin.com	www.icmi.com
1	www.linkedin.com	1 redirects
1	d10lpsik1i8c69.cloudfront.net	www.icmi.com
1	d2d68430d5b14c94b04260b7e1a84189.js.ubembed.com	www.icmi.com
1	up.pixel.ad	www.icmi.com
1	static.ads-twitter.com	www.icmi.com
1	snap.licdn.com	www.icmi.com
1	geolocation.onetrust.com	www.icmi.com
1	www.googletagservices.com	www.icmi.com
0	analytics.twitter.com Failed	www.icmi.com
0	t.co Failed	www.icmi.com
132	48

This site contains links to these domains. Also see Links.

Domain
informa.com
icmi-resources.icmi.com
resources.icmi.com
consulting.icmi.com
happitu.com
anchor.fm
www.linkedin.com
www.thinkhdi.com
www.informationweek.com
www.nojitter.com
www.itprotoday.com
ovum.informa.com
www.facebook.com
twitter.com
www.youtube.com
tech.informa.com
privacyportal-eu-cdn.onetrust.com
www.informa.com
www.onetrust.com

Subject Issuer	Validity	Valid
icmi.com E1	`2024-04-26` - `2024-07-25`	3 months	crt.sh
cdnjs.cloudflare.com E1	`2024-06-02` - `2024-08-31`	3 months	crt.sh
bootstrapcdn.com GTS CA 1P5	`2024-05-25` - `2024-08-23`	3 months	crt.sh
cookielaw.org Cloudflare Inc ECC CA-3	`2024-03-01` - `2024-12-31`	10 months	crt.sh
*.jquery.com Sectigo RSA Domain Validation Secure Server CA	`2023-07-11` - `2024-07-14`	a year	crt.sh
twimgs.com GTS CA 1P5	`2024-04-24` - `2024-07-23`	3 months	crt.sh
*.g.doubleclick.net WR2	`2024-06-03` - `2024-08-26`	3 months	crt.sh
*.cludo.com AlphaSSL CA - SHA256 - G4	`2023-06-01` - `2024-07-02`	a year	crt.sh
*.google-analytics.com WR2	`2024-06-03` - `2024-08-26`	3 months	crt.sh
onetrust.com Cloudflare Inc ECC CA-3	`2023-11-13` - `2024-11-12`	a year	crt.sh
*.google.com WR2	`2024-06-03` - `2024-08-26`	3 months	crt.sh
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static.iris.informa.com Amazon RSA 2048 M03	`2024-06-03` - `2025-07-01`	a year	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2023-12-13` - `2024-12-12`	a year	crt.sh
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www.linkedin.com DigiCert SHA2 Secure Server CA	`2024-01-30` - `2024-07-30`	6 months	crt.sh
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luckyorange.net GTS CA 1P5	`2024-05-28` - `2024-08-26`	3 months	crt.sh
d.adroll.com Amazon RSA 2048 M01	`2023-10-09` - `2024-11-07`	a year	crt.sh
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assets.ubembed.com Amazon RSA 2048 M03	`2023-12-06` - `2025-01-03`	a year	crt.sh
a.clarity.ms Microsoft Azure TLS Issuing CA 01	`2024-01-14` - `2024-06-27`	5 months	crt.sh
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js-agent.newrelic.com GlobalSign Atlas R3 DV TLS CA 2024 Q1	`2024-03-21` - `2025-04-22`	a year	crt.sh
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Screenshot
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Full Image

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5 Steps to Defuse Angry Callers 5 Steps to Defuse Angry Callers

Detected technologies

Unbounce (Editors) Expand

Overall confidence: 100%
Detected patterns

ubembed\.com

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

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AdRoll (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

(?:a|s)\.adroll\.com

DoubleClick for Publishers (DFP) (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

googletagservices\.com/tag/js/gpt(?:_mobile)?\.js

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

//connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

OneTrust (Cookie compliance) Expand

Overall confidence: 100%
Detected patterns

cdn\.cookielaw\.org
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Popper (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/popper\.js/([0-9.]+)

Slick (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

(?:/([\d.]+))?/slick(?:\.min)?\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]([\d.]*\d)[^/]*\.js
jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery UI (JavaScript Libraries) Expand

Overall confidence: 100%
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jquery-ui.*\.js

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91 %
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50 %
IPv6

35
Domains

48
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48
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6
Countries

2373 kB
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7108 kB
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Cookies

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Search URL Search Domain Scan URL

URL: http://informa.com/Investors/
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Search URL Search Domain Scan URL

URL: http://informa.com/Talent/
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Search URL Search Domain Scan URL

URL: https://icmi-resources.icmi.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&pc=w_icmi23&ch=icmihdr
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Search URL Search Domain Scan URL

URL: http://resources.icmi.com/contact-icmi-training?kcode=trnnav&_mc=em_icmi_icmi_edt_x_cci_2024
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Search URL Search Domain Scan URL

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Search URL Search Domain Scan URL

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Search URL Search Domain Scan URL

URL: http://resources.icmi.com/contact-us?kcode=AbtUsDrpDwn&_mc=em_icmi_icmi_edt_x_cci_2024
Title: CONTACT ICMI

Search URL Search Domain Scan URL

URL: https://happitu.com/
Title: Happitu

Search URL Search Domain Scan URL

URL: https://anchor.fm/next-in-queue
Title: Next in Queue

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/in/j-robert-dwyer/
Title: LinkedIn

Search URL Search Domain Scan URL

URL: https://icmi-resources.icmi.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&pc=w_icmi23&ch=icmiartcl&_mc=em_icmi_icmi_edt_x_cci_2024
Title: Subscribe now to ICMI Contact Center Insider!

Search URL Search Domain Scan URL

URL: https://www.thinkhdi.com/
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Search URL Search Domain Scan URL

URL: https://www.informationweek.com/
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Search URL Search Domain Scan URL

URL: https://www.nojitter.com/
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Search URL Search Domain Scan URL

URL: https://www.itprotoday.com/
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Search URL Search Domain Scan URL

URL: https://ovum.informa.com/
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Search URL Search Domain Scan URL

URL: http://resources.icmi.com/contact-us?kcode=FtrLnk&_mc=em_icmi_icmi_edt_x_cci_2024
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Search URL Search Domain Scan URL

URL: http://www.facebook.com/pages/ICMI-International-Customer-Management-Institute/16866506739

Search URL Search Domain Scan URL

URL: http://twitter.com/CallCenterICMI

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/icmi/

Search URL Search Domain Scan URL

URL: http://www.youtube.com/user/ICMIVideo

Search URL Search Domain Scan URL

URL: https://tech.informa.com/

Search URL Search Domain Scan URL

URL: https://privacyportal-eu-cdn.onetrust.com/dsarwebform/c1f53e84-9f05-4169-a854-85052b63c50b/5f26b553-52cc-4973-a761-295d5634a6b6.html
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Search URL Search Domain Scan URL

URL: https://tech.informa.com/cookie-policy
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Search URL Search Domain Scan URL

URL: https://informa.com/privacy-policy/
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Search URL Search Domain Scan URL

URL: https://tech.informa.com/terms-and-conditions/
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Search URL Search Domain Scan URL

URL: https://www.informa.com/privacy-policy/
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Search URL Search Domain Scan URL

URL: https://www.onetrust.com/products/cookie-consent/

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

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Request Chain 23

https://www.icmi.com/~/media/Images/Home/Icons/twitter HTTP 301
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Request Chain 24

https://www.icmi.com/~/media/Images/Home/Icons/linkedin HTTP 301
https://www.icmi.com/~/media/images/home/icons/linkedin

Request Chain 25

https://www.icmi.com/~/media/Images/Home/Icons/youtube_icon_footer HTTP 301
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Request Chain 26

https://www.icmi.com/~/media/Images/Footer/informa_footer HTTP 301
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132 HTTP transactions
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Method
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Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
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42 KB 990ms
812ms Document
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CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

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GET
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1 KB 102ms
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General

Check archive.org

Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/slick.css

Requested by

Host: www.icmi.com
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Protocol

Security

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Server

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Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

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Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Origin: https://www.icmi.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
cdn-edgestorageid: 1079
strict-transport-security: max-age=31536000; includeSubDomains; preload
cdn-cachedat: 08/21/2023 18:50:34
cdn-pullzone: 252412
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400
last-modified: Mon, 25 Jan 2021 22:04:08 GMT
cdn-proxyver: 1.04
cdn-requestpullcode: 200
server: cloudflare
etag: W/"e1d98d47689e00f8ecbc5d9f61bdb42e"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cdn-cache: HIT
cdn-uid: b1941f61-b576-4f40-80de-5677acb38f74
cache-control: public, max-age=31919000
cdn-requestid: 581888d15bb7b85b442b22ba14ef60fb
timing-allow-origin: *
cdn-requestcountrycode: DE
cdn-status: 200
cf-ray: 8969cd226a003482-WAW
cdn-requestpullsuccess: True

GET
H3 200 VisitorAPI.js Show response
twimgs.com/custom/library.gtecevent.com/assets/ 45 KB
16 KB 134ms
54ms Script
application/javascript 172.67.170.167
CLOUDFLARENET

General

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Full URL: https://twimgs.com/custom/library.gtecevent.com/assets/VisitorAPI.js?ormzkk
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.170.167 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: ed2c6c0fb3151dc9d40120a17446f07d8873a8b6e08b071bbed82cd6de9b78ba

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: br
cf-cache-status: HIT
last-modified: Thu, 16 Jan 2020 23:35:09 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
age: 61576
vary: Accept-Encoding
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content-type: application/javascript
cache-control: public, max-age=86400
cf-ray: 8969cd226dac5d7a-FRA
alt-svc: h3=":443"; ma=86400

GET
H3 200 at.js Show response
twimgs.com/custom/library.gtecevent.com/assets/ 106 KB
35 KB 174ms
95ms Script
application/javascript 172.67.170.167
CLOUDFLARENET

General

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Show headers Download Go to

Full URL: https://twimgs.com/custom/library.gtecevent.com/assets/at.js?ormzkk
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.170.167 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: br
cf-cache-status: HIT
last-modified: Thu, 16 Jan 2020 23:34:58 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
age: 12043
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=aFCYUteT36SvupEoEO8AnPU6%2FUjTARBr5RS3sgHBX9nzy8hqOV4JvDFwQlaGD7P%2F45IjpwzPqD6%2BUGYi%2FJefqHYpOnoZXrsXsZ384UtpuJwvxKKlElOAQ7bgjStU"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript
cache-control: public, max-age=86400
cf-ray: 8969cd226daf5d7a-FRA
alt-svc: h3=":443"; ma=86400

GET
H2 200 generateRegLink.js Show response
www.icmi.com/js/ 2 KB
1 KB 60ms
59ms Script
application/javascript 2606:4700:4400::6812:2703
CLOUDFLARENET

General

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Full URL

https://www.icmi.com/js/generateRegLink.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: gzip
age: 568539
cf-polished: origSize=3513
referrer-policy: no-referrer-when-downgrade
cf-bgj: minify
last-modified: Thu, 25 Apr 2024 14:01:59 GMT
server: cloudflare
etag: W/"a6abd1231997da1:0"
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: public, max-age=604800
cf-ray: 8969cd21ee7fbb86-FRA
expires: Thu, 27 Jun 2024 06:46:21 GMT

GET
H3 200 gpt.js Show response
securepubads.g.doubleclick.net/tag/js/ 98 KB
31 KB 95ms
93ms Script
text/javascript 172.217.18.2
GOOGLE

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Full URL

https://securepubads.g.doubleclick.net/tag/js/gpt.js

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

172.217.18.2 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra02s19-in-f2.1e100.net

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
x-content-type-options: nosniff
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 31532
x-xss-protection: 0
server: cafe
etag: 849 / 19894 / m202406170101 / config-hash: 6139046164008107149
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900, stale-while-revalidate=3600
timing-allow-origin: *
expires: Thu, 20 Jun 2024 06:46:22 GMT

GET
H2 200 gpt.js Show response
www.googletagservices.com/tag/js/ 98 KB
31 KB 203ms
86ms Script
text/javascript 2a00:1450:4001:830::2002
GOOGLE

General

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Full URL

https://www.googletagservices.com/tag/js/gpt.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: br
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 31527
x-xss-protection: 0
server: cafe
etag: 993 / 19894 / m202406170101 / config-hash: 6139046164008107149
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900, stale-while-revalidate=3600
timing-allow-origin: *
expires: Thu, 20 Jun 2024 06:46:21 GMT

GET
H2 200 WebResource.axd Show response
www.icmi.com/ 23 KB
23 KB 530ms
529ms Script
application/x-javascript 2606:4700:4400::6812:2703
CLOUDFLARENET

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Full URL

https://www.icmi.com/WebResource.axd?d=pynGkmcFUV13He1Qd6_TZOhT0uf6KdIt4huX21AR69dXd2O_dppHbImL9HylSRETyziwOBymw0R_OKEVvfscKA2&t=638459608569584809

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
last-modified: Thu, 14 Mar 2024 03:07:36 GMT
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: public
cf-ray: 8969cd225f11bb86-FRA
content-length: 23086
expires: Thu, 19 Jun 2025 15:26:13 GMT

GET
H2 200 ScriptResource.axd Show response
www.icmi.com/ 26 KB
5 KB 155ms
154ms Script
application/x-javascript 2606:4700:4400::6812:2703
CLOUDFLARENET

General

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Show headers Download Go to

Full URL

https://www.icmi.com/ScriptResource.axd?d=nv7asgRUU0tRmHNR2D6t1Bm1nVdeVf3bpZo_aOxrkpcE2lCOcZ5btUvzm2VwHcGv4ATfGrjL6LR9OVmhwX5WQEHY5ZIq5X1qckcqg5uZNBZSxZjiKsMhcgeRkR0byVWUUc6o6zBujqftw5oYPrcK9g2&t=ffffffffa8ad04d3

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
last-modified: Wed, 19 Jun 2024 15:26:13 GMT
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: public
cf-ray: 8969cd225f13bb86-FRA
content-length: 5479
expires: Thu, 19 Jun 2025 15:26:13 GMT

GET
H2 200 ScriptResource.axd Show response
www.icmi.com/ 100 KB
25 KB 544ms
543ms Script
application/x-javascript 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://www.icmi.com/ScriptResource.axd?d=NJmAwtEo3Ipnlaxl6CMhvtqSHg64GZUzmdIXZwBD2hKW51kbqkUo5diRO44NtZNyg9mRfTPS-lJ0LvpJYK71JMXPSbiVhSsaU7cwiT0csp8riM0YazPqh06lZ7iBQuCyN0NqRnzLCnfEX9-Zbcas-iP01g4snlbXiTe4moEG2D01&t=74258c30

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
last-modified: Wed, 19 Jun 2024 15:26:13 GMT
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: public
cf-ray: 8969cd225f14bb86-FRA
content-length: 25609
expires: Thu, 19 Jun 2025 15:26:13 GMT

GET
H2 200 ScriptResource.axd Show response
www.icmi.com/ 39 KB
10 KB 436ms
435ms Script
application/x-javascript 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://www.icmi.com/ScriptResource.axd?d=dwY9oWetJoJoVpgL6Zq8OPriS1M2v9QTx26j-9ZM_Ao-MVnAfFZRMvzCils1Vv57Yq5y07BZnpMIcnKZYr64HnZLiw1zBLswNkAjQ2z8QYsBiJUqXzzH_LHx3PhBvTEJ1uKs0pzq58m-tPQQ-a-cDIAR1yyybRaTeIAVFM1cUUk1&t=74258c30

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
last-modified: Wed, 19 Jun 2024 15:26:13 GMT
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: public
cf-ray: 8969cd225f15bb86-FRA
content-length: 9984
expires: Thu, 19 Jun 2025 15:26:13 GMT

GET
H2 404 jquery-1.12.4.min.js
www.icmi.com/sitecore/shell/Controls/Lib/jQuery/ 0
0 439ms
438ms Script
text/html 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://www.icmi.com/sitecore/shell/Controls/Lib/jQuery/jquery-1.12.4.min.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
content-encoding: gzip
x-frame-options: SAMEORIGIN
content-type: text/html
cf-ray: 8969cd225f16bb86-FRA

GET
H2 200 ICMI-Logo-Blue.png
www.icmi.com/Images/ICMI/ 7 KB
8 KB 61ms
60ms Image
image/png 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.icmi.com/Images/ICMI/ICMI-Logo-Blue.png

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

cbbaa265c1d40f7a93b11fb67fbfa45d1128a005b79c2138757ea53df20652bb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
cf-cache-status: HIT
age: 76756
content-length: 7595
referrer-policy: no-referrer-when-downgrade
last-modified: Thu, 25 Apr 2024 14:01:58 GMT
server: cloudflare
etag: "208b6a231997da1:0"
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/png
cache-control: public, max-age=604800
accept-ranges: bytes
cf-ray: 8969cd225f17bb86-FRA
expires: Thu, 27 Jun 2024 06:46:21 GMT

GET
H2

200

rob-dwyer.ashx
www.icmi.com/-/media/icmi/icmi-article-images/
Redirect Chain

https://www.icmi.com/-/media/ICMI/ICMI-Article-Images/rob-dwyer.ashx?h=200&w=200&hash=3EDB784D6291D8DF8B74F3F24EE19DB8
https://www.icmi.com/-/media/icmi/icmi-article-images/rob-dwyer.ashx?h=200&w=200&hash=3EDB784D6291D8DF8B74F3F24EE19DB8

16 KB
16 KB

199ms
199ms

Image
image/png

2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.icmi.com/-/media/icmi/icmi-article-images/rob-dwyer.ashx?h=200&w=200&hash=3EDB784D6291D8DF8B74F3F24EE19DB8

Requested by

Protocol

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

244fcd1982f089584983fe6d84e82c7413fd01cd50c86ca376a4b7e4e45d091e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
last-modified: Tue, 27 Jun 2023 23:09:38 GMT
server: cloudflare
cf-cache-status: DYNAMIC
x-frame-options: SAMEORIGIN
content-type: image/png
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content-disposition: inline; filename="rob-dwyer.png"
accept-ranges: bytes
cf-ray: 8969cd251b3ebb86-FRA
content-length: 16524

Redirect headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
x-frame-options: SAMEORIGIN
content-type: text/html; charset=UTF-8
location: https://www.icmi.com/-/media/icmi/icmi-article-images/rob-dwyer.ashx?h=200&w=200&hash=3EDB784D6291D8DF8B74F3F24EE19DB8
cf-ray: 8969cd225f1abb86-FRA

GET
H2 200 CXABC_Contextual_ad.jpeg
www.icmi.com/~/media/Images/Training/ 50 KB
51 KB 561ms
558ms Image
image/jpeg 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.icmi.com/~/media/Images/Training/CXABC_Contextual_ad.jpeg

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

e000c27e4a317baf218013882cfe398afdc2bc3d335db5cfae69e03ed8cf339c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
cf-cache-status: MISS
content-disposition: inline; filename="CXABC_Contextual_ad.jpg"
content-length: 51495
referrer-policy: no-referrer-when-downgrade
last-modified: Thu, 05 Nov 2020 18:43:48 GMT
server: cloudflare
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/jpeg
cache-control: public, max-age=604800
accept-ranges: bytes
cf-ray: 8969cd22cfa9bb86-FRA
expires: Thu, 27 Jun 2024 06:46:22 GMT

GET
H2

200

facebook
www.icmi.com/~/media/images/home/icons/
Redirect Chain

https://www.icmi.com/~/media/Images/Home/Icons/facebook
https://www.icmi.com/~/media/images/home/icons/facebook

167 B
278 B

176ms
176ms

Image
image/png

2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.icmi.com/~/media/images/home/icons/facebook

Requested by

Protocol

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

1b2d13f74348d7cc046e66f8c6a817ef9801ab8dfabb8a5c9570624e6554bcc3

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
last-modified: Thu, 08 Aug 2019 21:06:28 GMT
server: cloudflare
cf-cache-status: DYNAMIC
x-frame-options: SAMEORIGIN
content-type: image/png
cache-control: private, max-age=604800
content-disposition: inline; filename="facebook.png"
accept-ranges: bytes
cf-ray: 8969cd268d87bb86-FRA
content-length: 167

Redirect headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
x-frame-options: SAMEORIGIN
content-type: text/html; charset=UTF-8
location: https://www.icmi.com/~/media/images/home/icons/facebook
cf-ray: 8969cd259c2fbb86-FRA

GET
H2

200

twitter
www.icmi.com/~/media/images/home/icons/
Redirect Chain

https://www.icmi.com/~/media/Images/Home/Icons/twitter
https://www.icmi.com/~/media/images/home/icons/twitter

666 B
776 B

174ms
174ms

Image
image/png

2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.icmi.com/~/media/images/home/icons/twitter

Requested by

Protocol

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
last-modified: Thu, 29 Feb 2024 17:01:04 GMT
server: cloudflare
cf-cache-status: DYNAMIC
x-frame-options: SAMEORIGIN
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cache-control: private, max-age=604800
content-disposition: inline; filename="twitter.png"
accept-ranges: bytes
cf-ray: 8969cd268d89bb86-FRA
content-length: 666

Redirect headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
referrer-policy: no-referrer-when-downgrade
cf-cache-status: DYNAMIC
server: cloudflare
x-frame-options: SAMEORIGIN
content-type: text/html; charset=UTF-8
location: https://www.icmi.com/~/media/images/home/icons/twitter
cf-ray: 8969cd259c35bb86-FRA

GET
H2

200

linkedin
www.icmi.com/~/media/images/home/icons/
Redirect Chain

https://www.icmi.com/~/media/Images/Home/Icons/linkedin
https://www.icmi.com/~/media/images/home/icons/linkedin

216 B
326 B

184ms
183ms

Image
image/png

2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.icmi.com/~/media/images/home/icons/linkedin

Requested by

Protocol

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

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Show headers Download Go to Show image

Full URL

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Full URL

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https://www.icmi.com/js/icmi/1.12.1-jquery-ui.js

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Full URL

https://www.icmi.com/js/jquery.tools.min.js

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GET
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620 B 65ms
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Full URL

https://www.icmi.com/js/atooltip.jquery.js

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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GET
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www.icmi.com/js/ 2 KB
1016 B 70ms
67ms Script
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General

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https://www.icmi.com/js/jquery.cookie.v1.4.1.js

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Security

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Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
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https://www.icmi.com/js/icmi/footer.js

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
cf-cache-status: HIT
age: 2965
cf-polished: origSize=3
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cf-ray: 8969cd259c3fbb86-FRA
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GET
H3 200 slick.js Show response
cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/ 88 KB
13 KB 58ms
55ms Script
application/javascript 104.17.24.14
CLOUDFLARENET

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Check archive.org

Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/slick.js

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

104.17.24.14 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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cf-ray: 8969cd259b6492c9-FRA
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GET
H3 200 tech_icmi_app_measurement.js Show response
twimgs.com/custom/library.gtecevent.com/assets/ 51 KB
20 KB 72ms
69ms Script
application/javascript 172.67.170.167
CLOUDFLARENET

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Full URL: https://twimgs.com/custom/library.gtecevent.com/assets/tech_icmi_app_measurement.js?ormzkk
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H3
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Software: cloudflare /
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
cf-cache-status: HIT
last-modified: Thu, 13 Feb 2020 20:08:12 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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alt-svc: h3=":443"; ma=86400

GET
H2 200 search-script.min.js Show response
customer.cludo.com/scripts/bundles/ 219 KB
48 KB 256ms
63ms Script
application/javascript 2606:4700:10::ac43:1b98
CLOUDFLARENET

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Full URL: https://customer.cludo.com/scripts/bundles/search-script.min.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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Software: cloudflare /
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
cf-cache-status: HIT
last-modified: Thu, 06 Jun 2024 08:12:24 GMT
server: cloudflare
age: 9
etag: W/"024fd42e9b7da1:0"
vary: Accept-Encoding
content-type: application/javascript
access-control-allow-origin: *
cache-control: max-age=300
cf-ray: 8969cd26cdd53639-FRA
alt-svc: h3=":443"; ma=86400
x-lb: 2

GET
H3 200 slick.css
cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/ 2 KB
0 0ms
0ms Stylesheet
text/css 104.17.24.14
CLOUDFLARENET

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Check archive.org

Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/slick.css

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

104.17.24.14 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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cf-ray: 8969cd223edf92c9-FRA
expires: Tue, 10 Jun 2025 06:46:21 GMT

GET
H3 200 slick-theme.css
cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/ 3 KB
0 0ms
0ms Stylesheet
text/css 104.17.24.14
CLOUDFLARENET

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Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/slick-carousel/1.9.0/slick-theme.css

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

104.17.24.14 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:21 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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server: cloudflare
cf-cdnjs-via: cfworker/kv
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cf-ray: 8969cd223edc92c9-FRA
expires: Tue, 10 Jun 2025 06:46:21 GMT

GET
H2 200 04000d4b-0177-48c3-85f6-2ffe8f5518f4.json Show response
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3 KB 166ms
76ms XHR
application/x-javascript 2606:4700::6813:b234
CLOUDFLARENET

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Full URL

https://cdn.cookielaw.org/consent/04000d4b-0177-48c3-85f6-2ffe8f5518f4/04000d4b-0177-48c3-85f6-2ffe8f5518f4.json

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Security Headers

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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

x-ms-blob-type: BlockBlob
date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
strict-transport-security: max-age=31536000; includeSubDomains; preload
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server: cloudflare
etag: 0x8DC27651EABBCD0
vary: Accept-Encoding
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accept-ranges: bytes
cf-ray: 8969cd23fc951c2c-FRA
expires: Fri, 21 Jun 2024 06:46:22 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 364 KB
116 KB 213ms
78ms Script
application/javascript 2a00:1450:4001:827::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-5DRTRGG

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
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server: Google Tag Manager
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access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 20 Jun 2024 06:46:22 GMT

GET
H3 200 pubads_impl.js Show response
securepubads.g.doubleclick.net/pagead/managed/js/gpt/m202406170101/ 463 KB
144 KB 142ms
39ms Script
text/javascript 172.217.18.2
GOOGLE

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Full URL

https://securepubads.g.doubleclick.net/pagead/managed/js/gpt/m202406170101/pubads_impl.js

Requested by

Host: www.googletagservices.com
URL: https://www.googletagservices.com/tag/js/gpt.js

Protocol

Security

QUIC, , AES_128_GCM

Server

172.217.18.2 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra02s19-in-f2.1e100.net

Software

cafe /

Resource Hash

89b0b3f3ff210a3f74e23c972eb9e702fe969dd53ef3082e39af55000d7f964f

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Intervention: <https://www.chromestatus.com/feature/5718547946799104>; level="warning"
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 04:49:42 GMT
content-encoding: br
x-content-type-options: nosniff
age: 7000
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 147664
x-xss-protection: 0
server: cafe
etag: 1926151935331161023
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: public, immutable, max-age=31536000
timing-allow-origin: *
expires: Fri, 20 Jun 2025 04:49:42 GMT

GET
H2 200 location Show response
geolocation.onetrust.com/cookieconsentpub/v1/geo/ 59 B
295 B 163ms
70ms XHR
application/json 2606:4700:4400::ac40:9b77
CLOUDFLARENET

General

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Full URL

https://geolocation.onetrust.com/cookieconsentpub/v1/geo/location

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::ac40:9b77 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
accept: application/json
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
server: cloudflare
vary: Accept-Encoding
access-control-allow-methods: GET, OPTIONS
content-type: application/json
access-control-allow-origin: *
cf-ray: 8969cd250d3c4db7-FRA
access-control-allow-headers: Content-Type

GET
H2 200 3834 Show response
fundingchoicesmessages.google.com/i/ 197 KB
65 KB 201ms
62ms Script
application/javascript 2a00:1450:4001:829::200e
GOOGLE

General

Check archive.org

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Full URL

https://fundingchoicesmessages.google.com/i/3834?ers=3

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

a7e29ab1457636a8be34a751371859d0d7f462ddb767557be461246cb9628506

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-security-policy: require-trusted-types-for 'script';report-uri /_/ContributorServingWebSwitchboardHttp/cspreport, script-src 'report-sample' 'nonce-p18giFpzjrDnUxFJInlEqA' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorServingWebSwitchboardHttp/cspreport;worker-src 'self', script-src 'unsafe-inline' 'unsafe-eval' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.googletagmanager.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorServingWebSwitchboardHttp/cspreport/allowlist
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
reporting-endpoints: default="/_/ContributorServingWebSwitchboardHttp/web-reports?context=eJzjCtHikmLw15BiUAjbyXTe6Q7TdSCW-PqSSQOIndJnsAYBsU_9DNYYIG69eY51KhB_fnyO9TcQJ_07z1oExO2fL7BOB-IlERdZDyVeZBXi4di34PxmNoEHx6a8YFTSSMovjE_OzyspykwqLckvSktOSy1OLSpLLYo3MjAyMTAzNNMzMI8vMAAAnqs7Jg"
pragma: no-cache
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-WoW64, Sec-CH-UA-Form-Factor, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cross-origin-opener-policy: same-origin
server: ESF
x-frame-options: SAMEORIGIN
content-type: application/javascript; charset=utf-8
cache-control: no-cache, no-store, max-age=0, must-revalidate
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-wow64=*, ch-ua-form-factor=*, ch-ua-platform=*, ch-ua-platform-version=*
timing-allow-origin: *
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 otBannerSdk.js Show response
cdn.cookielaw.org/scripttemplates/202401.1.0/ 429 KB
104 KB 55ms
54ms Script
application/javascript 2606:4700::6813:b234
CLOUDFLARENET

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Full URL

https://cdn.cookielaw.org/scripttemplates/202401.1.0/otBannerSdk.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6813:b234 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

830965de01c4d254283a843311adcc3301522d2d60f6289c05b2dee015d3dacb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

x-ms-blob-type: BlockBlob
date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
content-md5: g8NxcYp0IaoBIOhpMNVD1w==
age: 43972
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-length: 106568
x-ms-lease-status: unlocked
last-modified: Thu, 07 Mar 2024 09:27:22 GMT
server: cloudflare
etag: 0x8DC3E88CB118B87
vary: Accept-Encoding
content-type: application/javascript
access-control-allow-origin: *
x-ms-request-id: 1933329b-701e-0025-1157-7990ff000000
access-control-expose-headers: x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control: max-age=86400
x-ms-version: 2009-09-19
accept-ranges: bytes
cf-ray: 8969cd259d2aa040-FRA

GET
H2 200 css
fonts.googleapis.com/ 6 KB
2 KB 203ms
53ms Stylesheet
text/css 2a00:1450:4001:800::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

c3061c3788ad5783ef8a5d10c454bafe7eb942c48200dccc852cc6d3c9f303d4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

strict-transport-security: max-age=31536000
date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 20 Jun 2024 05:11:19 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 20 Jun 2024 06:46:22 GMT

GET
H2 200 jquery-ui.css
code.jquery.com/ui/1.12.1/themes/base/ 35 KB
8 KB 125ms
35ms Stylesheet
text/css 2a04:4e42:200::649
FASTLY

General

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Full URL: https://code.jquery.com/ui/1.12.1/themes/base/jquery-ui.css
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2a04:4e42:200::649 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software: nginx /
Resource Hash: 44f8a56d427917b5fa0dd7933ba545679be5e6b3b93099e64a4e29c2159f57c0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
via: 1.1 varnish, 1.1 varnish
age: 3546787
x-cache: HIT, HIT
content-length: 8323
x-served-by: cache-lga13627-LGA, cache-cph2320023-CPH
last-modified: Fri, 18 Oct 1991 12:00:00 GMT
server: nginx
x-timer: S1718865982.466492,VS0,VE0
etag: W/"28feccc0-8c85"
vary: Accept-Encoding
content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=31536000, stale-while-revalidate=604800
accept-ranges: bytes
x-cache-hits: 3, 6920

GET
H2 200 cludo-search.min.css
customer.cludo.com/css/templates/v1.1/essentials/ 5 KB
1 KB 136ms
58ms Stylesheet
text/css 2606:4700:10::ac43:1b98
CLOUDFLARENET

General

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Show headers Download Go to

Full URL: https://customer.cludo.com/css/templates/v1.1/essentials/cludo-search.min.css
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:10::ac43:1b98 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 2ee7ce67663b74bd50e4afbf63071bf69e3fd258736d25eb02e7eb0214944378

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
cf-cache-status: HIT
last-modified: Thu, 21 Apr 2022 10:55:44 GMT
server: cloudflare
age: 19589
etag: W/"0b846596e55d81:0"
vary: Accept-Encoding
content-type: text/css
access-control-allow-origin: *
cache-control: max-age=300
cf-ray: 8969cd26cdd73639-FRA
alt-svc: h3=":443"; ma=86400
x-lb: 2

GET
H2 200 ICMIStyles.css
www.icmi.com/CSS/ 39 KB
0 6ms
6ms Stylesheet
text/css 2606:4700:4400::6812:2703
CLOUDFLARENET

General

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Show headers Download Go to

Full URL

https://www.icmi.com/CSS/ICMIStyles.css

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

69e460ba246e95cc0ae8e93dc592bd91515f24e57c6d97293b7def06aeb47b41

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Protocol

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https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css

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Response headers

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https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/fonts/fontawesome-webfont.woff2?v=4.6.3

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Response headers

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https://cdn.cookielaw.org/scripttemplates/202401.1.0/assets/otFloatingRoundedIcon.json

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Response headers

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GET
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application/json 2606:4700::6813:b234
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https://cdn.cookielaw.org/scripttemplates/202401.1.0/assets/v2/otPcPanel.json

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Security

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156ms Fetch
application/json 2606:4700::6813:b234
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https://cdn.cookielaw.org/scripttemplates/202401.1.0/assets/otCookieSettingsButton.json

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TLS 1.3, , AES_128_GCM

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GET
H2 200 otCommonStyles.css Show response
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4 KB 86ms
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text/css 2606:4700::6813:b234
CLOUDFLARENET

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Full URL

https://cdn.cookielaw.org/scripttemplates/202401.1.0/assets/otCommonStyles.css

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Protocol

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TLS 1.3, , AES_128_GCM

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sec-ch-ua-platform: "Win32"

Response headers

x-ms-blob-type: BlockBlob
date: Thu, 20 Jun 2024 06:46:22 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
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cache-control: max-age=86400
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cf-ray: 8969cd27889d1c2c-FRA

GET
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font/woff2 2a00:1450:4001:81d::2003
GOOGLE

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sec-ch-ua-platform: "Win32"

Response headers

date: Tue, 18 Jun 2024 15:05:19 GMT
x-content-type-options: nosniff
age: 142864
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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GET
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62 KB 140ms
138ms Script
application/javascript 2a00:1450:4001:829::200e
GOOGLE

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Full URL

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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-security-policy: require-trusted-types-for 'script';report-uri /_/ContributorGlobalRouterHttp/cspreport, script-src 'report-sample' 'nonce-y-LZUulDceU68KDA7jUT4w' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorGlobalRouterHttp/cspreport;worker-src 'self', script-src 'unsafe-inline' 'unsafe-eval' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.googletagmanager.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorGlobalRouterHttp/cspreport/allowlist
content-encoding: gzip
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timing-allow-origin: *
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 312 KB
103 KB 76ms
76ms Script
application/javascript 2a00:1450:4001:827::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-YDWDJPVYBB&l=dataLayer&cx=c

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
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cross-origin-resource-policy: cross-origin
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x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Thu, 20 Jun 2024 06:46:22 GMT

GET
H2 200 iris-t.js Show response
static.iris.informa.com/widgets/v3.0/ 79 KB
79 KB 271ms
165ms Script
application/javascript 18.245.86.118
AMAZON-02

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Full URL: https://static.iris.informa.com/widgets/v3.0/iris-t.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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Server: 18.245.86.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-245-86-118.fra60.r.cloudfront.net
Software: AmazonS3 /
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
x-amz-version-id: hIL3E3TfVOXudw7Wk4tEMOG12Tkd9h5U
via: 1.1 6e4ed2b1996ce238462d61d3bfff667a.cloudfront.net (CloudFront)
last-modified: Thu, 06 Jun 2024 08:06:44 GMT
server: AmazonS3
x-amz-cf-pop: FRA60-P6
etag: "53d4fe48af2c6474666296d55a3b4700"
x-amz-server-side-encryption: AES256
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: application/javascript
accept-ranges: bytes
content-length: 80450
x-amz-cf-id: iOq74rHDc4MdOhtG9d9C1UcilrvEypN-Z3tcaCvU0wr9g8jzIfMR9w==

GET
H2 200 insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 38 KB
14 KB 135ms
38ms Script
application/javascript 2a02:26f0:3500:10::210:a98
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://snap.licdn.com/li.lms-analytics/insight.min.js

Requested by

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:3500:10::210:a98 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 18 Jun 2024 16:46:52 GMT
x-cdn: AKAM
x-amz-server-side-encryption: AES256
vary: Accept-Encoding
content-type: application/javascript;charset=utf-8
cache-control: max-age=41137
accept-ranges: bytes
content-length: 14004

GET
H2 200 uwt.js Show response
static.ads-twitter.com/ 56 KB
15 KB 144ms
40ms Script
application/javascript 146.75.120.157
FASTLY

General

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Show headers Download Go to

Full URL: https://static.ads-twitter.com/uwt.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 146.75.120.157 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
last-modified: Fri, 22 Mar 2024 21:07:24 GMT
x-amz-server-side-encryption: AES256
etag: "bbbcf811d8437a575d796a4c1e5d4fad+gzip+gzip"
vary: Accept-Encoding,Host
x-cache: HIT, HIT
content-type: application/javascript; charset=utf-8
p3p: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
x-tw-cdn: FT
cache-control: no-cache
accept-ranges: bytes
content-length: 15412
x-served-by: cache-iad-kiad7000168-IAD, cache-fra-etou8220033-FRA

GET
H/1.1 200
OK roundtrip.js Show response
s.adroll.com/j/ 88 KB
27 KB 139ms
46ms Script
text/javascript 2600:9000:2644:8c00:6:9280:1080:93a1
AMAZON-02

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Full URL: https://s.adroll.com/j/roundtrip.js
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Request headers

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Response headers

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GET
H2 200 bat.js Show response
bat.bing.com/ 45 KB
13 KB 265ms
92ms Script
application/javascript 2a01:111:202c::237
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/bat.js

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TLS 1.3, , AES_256_GCM

Server

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Software

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Security Headers

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sec-ch-ua-platform: "Win32"

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Thu, 20 Jun 2024 06:46:22 GMT
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GET
H2 200 fbevents.js Show response
connect.facebook.net/en_US/ 219 KB
59 KB 141ms
42ms Script
application/x-javascript 2a03:2880:f084:105:face:b00c:0:3
FACEBOOK

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https://connect.facebook.net/en_US/fbevents.js

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Server

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Software

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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Response headers

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GET
H2 200 destination Show response
www.googletagmanager.com/gtag/ 276 KB
94 KB 83ms
82ms Script
application/javascript 2a00:1450:4001:827::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/destination?id=AW-1007530244&l=dataLayer&cx=c

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
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server: Google Tag Manager
vary: Accept-Encoding
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cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 20 Jun 2024 06:46:22 GMT

GET
H2 200 up.js Show response
up.pixel.ad/assets/ 4 KB
2 KB 149ms
43ms Script
application/javascript 178.79.242.16
LLNW

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Full URL: https://up.pixel.ad/assets/up.js?um=1
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: gzip
last-modified: Tue, 02 Apr 2024 15:41:58 GMT
server: AC1.1
age: 52981
vary: accept-encoding
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x-llid: 87c5c26ad26cf782a78623b84dffc625

GET
H2 200 / Show response
d2d68430d5b14c94b04260b7e1a84189.js.ubembed.com/ 415 B
681 B 335ms
218ms Script
application/javascript 172.64.148.75
CLOUDFLARENET

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Full URL: https://d2d68430d5b14c94b04260b7e1a84189.js.ubembed.com/
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URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: br
cf-cache-status: REVALIDATED
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cf-ray: 8969cd295bd82681-TXL

GET
H2 200 w.js Show response
d10lpsik1i8c69.cloudfront.net/ 5 KB
3 KB 145ms
42ms Script
application/javascript 143.204.205.185
AMAZON-02

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Full URL: https://d10lpsik1i8c69.cloudfront.net/w.js
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Request headers

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Response headers

date: Thu, 20 Jun 2024 06:00:28 GMT
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14 KB 529ms
426ms Script
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GOOGLE-CLOUD-PLAT...

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Response headers

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GET
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Full URL: https://www.clarity.ms/tag/j7y960n31b
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CLOUDFLARENET

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Security

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GET
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503 B 77ms
76ms Fetch
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CLOUDFLARENET

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Full URL

https://cdn.cookielaw.org/logos/static/ot_guard_logo.svg

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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CLOUDFLARENET

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Full URL

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Software

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GET
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2 KB 56ms
56ms Image
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CLOUDFLARENET

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Full URL

https://cdn.cookielaw.org/logos/static/powered_by_logo.svg

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

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GET
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6 KB 53ms
52ms Stylesheet
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GOOGLE

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Full URL

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

strict-transport-security: max-age=31536000
date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 20 Jun 2024 06:46:23 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 20 Jun 2024 06:46:23 GMT

GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v40/ 47 KB
47 KB 42ms
41ms Font
font/woff2 2a00:1450:4001:81d::2003
GOOGLE

General

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Full URL

https://fonts.gstatic.com/s/opensans/v40/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

3c4d6a1421c7ddb7e404521fe8c4cd5be5af446d7689cd880be26612eaad3cfa

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/
Origin: https://www.icmi.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Tue, 18 Jun 2024 14:53:43 GMT
x-content-type-options: nosniff
age: 143560
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 48236
x-xss-protection: 0
last-modified: Thu, 14 Dec 2023 02:08:40 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 18 Jun 2025 14:53:43 GMT

GET
H/1.1

200
OK

index.js Show response
s.adroll.com/j/pre/
Redirect Chain

https://s.adroll.com/j/pre/G3N2QIGWIFGIJLQBJ54M45/6STLA3MEFBCO7B3RBHGK3X/fpconsent.js
https://s.adroll.com/j/pre/index.js

0
755 B

47ms
47ms

Script
application/javascript

2600:9000:2644:8c00:6:9280:1080:93a1
AMAZON-02

General

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Full URL: https://s.adroll.com/j/pre/index.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: HTTP/1.1
Server: 2600:9000:2644:8c00:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

X-Amz-Version-Id: nQEe8wQ7h0ROt7P4GJfDfstto6x684Hy
Date: Thu, 20 Jun 2024 06:14:08 GMT
Via: 1.1 bc3ecf5f025b0be9b8c39c5dd2dace2e.cloudfront.net (CloudFront)
Age: 1936
X-Amz-Cf-Pop: FRA60-P6
X-Amz-Server-Side-Encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 0
Last-Modified: Wed, 15 Jan 2020 23:54:18 GMT
Server: AmazonS3
Etag: "d41d8cd98f00b204e9800998ecf8427e"
Vary: Accept-Encoding
Access-Control-Allow-Methods: GET
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Access-Control-Max-Age: 600
Access-Control-Allow-Credentials: false
Accept-Ranges: bytes
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: jC6kj3E0QCJfA-rIwLGH0Vm6oDtkRt5F84WxQG1iSEnmyNL50aA0aQ==

Redirect headers

Date: Wed, 19 Jun 2024 14:00:01 GMT
Via: 1.1 fca814089bc9a82fba87ce0548f9f358.cloudfront.net (CloudFront)
Age: 60381
X-Amz-Cf-Pop: FRA60-P6
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 0
Server: AmazonS3
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/xml
Location: https://s.adroll.com/j/pre/index.js
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: z41fg1Y1-ZI4oJl9dRQpdBc7yoKn-zEen1uoUho573sVvpuYB9CQIg==

GET
H/1.1 200
OK index.js Show response
s.adroll.com/j/pre/G3N2QIGWIFGIJLQBJ54M45/6STLA3MEFBCO7B3RBHGK3X/ 0
805 B 669ms
629ms Script
text/javascript 2600:9000:2644:8c00:6:9280:1080:93a1
AMAZON-02

General

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Full URL: https://s.adroll.com/j/pre/G3N2QIGWIFGIJLQBJ54M45/6STLA3MEFBCO7B3RBHGK3X/index.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2644:8c00:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

X-Amz-Version-Id: HbvLS97bqG.U2SXG6SemyFBHaJKEJDJm
Date: Thu, 20 Jun 2024 06:46:24 GMT
Via: 1.1 fca814089bc9a82fba87ce0548f9f358.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: FRA60-P6
X-Amz-Server-Side-Encryption: AES256
X-Cache: RefreshHit from cloudfront
Connection: keep-alive
Content-Length: 0
Last-Modified: Sun, 16 Jun 2024 12:38:03 GMT
Server: AmazonS3
Etag: "d41d8cd98f00b204e9800998ecf8427e"
Vary: Accept-Encoding
Access-Control-Allow-Methods: GET
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600, must-revalidate
Access-Control-Allow-Credentials: false
Access-Control-Max-Age: 600
Accept-Ranges: bytes
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: mxq7ZWRIFN1XvWeXfxsvMATUjFLHSzG2EmRsED7TGIL6oWDq5PMc2g==

GET
H2 200 attribution_trigger Show response
px.ads.linkedin.com/ 2 B
815 B 251ms
147ms XHR
application/json 2620:1ec:21::14
MICROSOFT-CORP-MS...

General

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Full URL: https://px.ads.linkedin.com/attribution_trigger?pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:21::14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: 44136fa355b3678a1146ad16f7e8649e94fb4fc21fe77e8310c060f61caaff8a

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept: *
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: gzip
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 74347D7E3E9340639988E4E57B7241F0 Ref B: FRAEDGE1916 Ref C: 2024-06-20T06:46:23Z
access-control-allow-methods: GET, OPTIONS
x-li-fabric: prod-lva1
access-control-allow-origin: *
x-cache: CONFIG_NOCACHE
content-type: application/json
x-li-proto: http/2
x-restli-protocol-version: 1.0.0
access-control-allow-headers: *
x-li-uuid: AAYbTKxYtrSduWyggMMkiQ==
x-fs-uuid: 00061b4cac58b6b49db96ca080c32489

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_202...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_202...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D82436%26time%3D1718865983050%26url%3Dhttps%253A%252F%252Fwww.icmi.com%252Fresourc...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_202...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_20...

0
265 B

255ms
167ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&cookiesTest=true&liSync=true&e_ipv6=AQIzRbaXOmOkmQAAAZA0ZXk_a3YE1mCW7i6PTJ8y0fNNv6ER_W2D54vaGl_MEIq1zMHYHpM
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 053AB3C38E594380A52E89DA800FB552 Ref B: FRAEDGE1413 Ref C: 2024-06-20T06:46:23Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAYbTKxlEDf9HbRk99+wug==

Redirect headers

date: Thu, 20 Jun 2024 06:46:23 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 2706AFFCCBEB44F99201D1DFBCEE6929 Ref B: DUS30EDGE0311 Ref C: 2024-06-20T06:46:23Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=82436&time=1718865983050&url=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&cookiesTest=true&liSync=true&e_ipv6=AQIzRbaXOmOkmQAAAZA0ZXk_a3YE1mCW7i6PTJ8y0fNNv6ER_W2D54vaGl_MEIq1zMHYHpM
x-li-proto: http/2
content-length: 0
x-li-uuid: AAYbTKxhglJWBDY6yOnxEw==

GET
H2 200 flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2
fonts.gstatic.com/s/materialicons/v142/ 125 KB
126 KB 48ms
46ms Font
font/woff2 2a00:1450:4001:81d::2003
GOOGLE

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Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/materialicons/v142/flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

8265f64786397d6b832d1ca0aafdf149ad84e72759fffa9f7272e91a0fb015d1

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/
Origin: https://www.icmi.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Tue, 18 Jun 2024 14:42:02 GMT
x-content-type-options: nosniff
age: 144261
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 128352
x-xss-protection: 0
last-modified: Mon, 08 Apr 2024 19:04:47 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 18 Jun 2025 14:42:02 GMT

POST
H2 204 collect
region1.analytics.google.com/g/ 0
252 B 152ms
52ms Ping
text/plain 2001:4860:4802:34::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.analytics.google.com/g/collect?v=2&tid=G-YDWDJPVYBB&gtm=45je46h0v899166298z8845579116za200zb845579116&_p=1718865981962&_gaz=1&gcd=13l3l3l2l1&npa=1&dma_cps=sypham&dma=1&tcfd=10001&tag_exp=0&cid=1215393866.1718865983&ul=de-de&sr=1600x1200&ir=1&uaa=x86&uab=64&uafvl=Not%252FA)Brand%3B8.0.0.0%7CChromium%3B126.0.6478.114%7CGoogle%2520Chrome%3B126.0.6478.114&uamb=0&uam=&uap=Win32&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_eu=EA&_s=1&sid=1718865982&sct=1&seg=0&dl=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&dt=5%20Steps%20to%20Defuse%20Angry%20Callers&en=page_view&_fv=1&_nsi=1&_ss=1&ep.content_group=marketing&up.user_type=anonymous&tfd=2510&_z=sendBeacon
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-YDWDJPVYBB&l=dataLayer&cx=c
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.icmi.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect
stats.g.doubleclick.net/g/ 0
252 B 164ms
52ms Ping
text/plain 2a00:1450:400c:c06::9b
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://stats.g.doubleclick.net/g/collect?v=2&tid=G-YDWDJPVYBB&cid=1215393866.1718865983&gtm=45je46h0v899166298z8845579116za200zb845579116&aip=1&dma=1&dma_cps=sypham&gcd=13l3l3l2l1&npa=1&frm=0
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-YDWDJPVYBB&l=dataLayer&cx=c
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2a00:1450:400c:c06::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.icmi.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 204 AGSKWxVKEh31eh9iP8fZXIP6Pruq36qX4R9Z_-ZrZXfR-D9KcKo92Rk6EwM9oKLJQOgVe1BYr5cC8pVrT0EAAYxJfye-bKse1x3qGDBDROOJ0GdYJzBLmy1bIhwviB-Y-MJkcMDqMY20vg== Show response
fundingchoicesmessages.google.com/el/ 0
28 B 149ms
62ms XHR
text/html 142.250.186.110
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fundingchoicesmessages.google.com/el/AGSKWxVKEh31eh9iP8fZXIP6Pruq36qX4R9Z_-ZrZXfR-D9KcKo92Rk6EwM9oKLJQOgVe1BYr5cC8pVrT0EAAYxJfye-bKse1x3qGDBDROOJ0GdYJzBLmy1bIhwviB-Y-MJkcMDqMY20vg==

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

142.250.186.110 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s06-in-f14.1e100.net

Software

ESF /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Content-Security-Policy	require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport, script-src 'report-sample' 'nonce-7bjOo7aN5syAxlZq-RlLtQ' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'unsafe-inline' 'unsafe-eval' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.googletagmanager.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport/allowlist
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform: "Win32"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: text/plain

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-security-policy: require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport, script-src 'report-sample' 'nonce-7bjOo7aN5syAxlZq-RlLtQ' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'unsafe-inline' 'unsafe-eval' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.googletagmanager.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport/allowlist
x-content-type-options: nosniff
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
x-xss-protection: 0
reporting-endpoints: default="/_/ContributorLoggingHttp/web-reports?context=eJzjUtDikmLw15BicEqfwRoCxJ8fn2P9DcRLIi6yHkm8yCrEzbF_wfnNbAINH-eUKrkk5RfGJ-fnlaTmlegmphTrgthFmUmlJflFKOzUMpCKnPz09My89HgjAyMTAzNDMz0D8_gCAwAwMyuP"
pragma: no-cache
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-WoW64, Sec-CH-UA-Form-Factor, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cross-origin-opener-policy: same-origin
server: ESF
access-control-max-age: 86400
access-control-allow-methods: POST, GET, OPTIONS
content-type: text/html; charset=utf-8
access-control-allow-origin: https://www.icmi.com
cache-control: no-cache, no-store, max-age=0, must-revalidate
access-control-allow-credentials: true
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-wow64=*, ch-ua-form-factor=*, ch-ua-platform=*, ch-ua-platform-version=*
x-frame-options: SAMEORIGIN
expires: Mon, 01 Jan 1990 00:00:00 GMT

General

Check archive.org

Show headers Download Go to

Full URL

https://fundingchoicesmessages.google.com/el/AGSKWxVKEh31eh9iP8fZXIP6Pruq36qX4R9Z_-ZrZXfR-D9KcKo92Rk6EwM9oKLJQOgVe1BYr5cC8pVrT0EAAYxJfye-bKse1x3qGDBDROOJ0GdYJzBLmy1bIhwviB-Y-MJkcMDqMY20vg==

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

142.250.186.110 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s06-in-f14.1e100.net

Software

ESF /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Content-Security-Policy	script-src 'report-sample' 'nonce-x52H4K5h3bMuBSqJng6eAw' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'unsafe-inline' 'unsafe-eval' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.googletagmanager.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport/allowlist, require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform: "Win32"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: text/plain

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-security-policy: script-src 'report-sample' 'nonce-x52H4K5h3bMuBSqJng6eAw' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'unsafe-inline' 'unsafe-eval' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.googletagmanager.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport/allowlist, require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport
x-content-type-options: nosniff
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
x-xss-protection: 0
reporting-endpoints: default="/_/ContributorLoggingHttp/web-reports?context=eJzjUtDikmLw05BicEqfwRoCxJ8fn2P9DcRLIi6yHkm8yCrEzbF_wfnNbAI7et6XKrkk5RfGJ-fnlaTmlegmphTrgthFmUmlJflFKOzUMpCKnPz09My89HgjAyMTAzNDMz0D8_gCAwA6fyu0"
pragma: no-cache
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-WoW64, Sec-CH-UA-Form-Factor, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cross-origin-opener-policy: same-origin
server: ESF
access-control-max-age: 86400
access-control-allow-methods: POST, GET, OPTIONS
content-type: text/html; charset=utf-8
access-control-allow-origin: https://www.icmi.com
cache-control: no-cache, no-store, max-age=0, must-revalidate
access-control-allow-credentials: true
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-wow64=*, ch-ua-form-factor=*, ch-ua-platform=*, ch-ua-platform-version=*
x-frame-options: SAMEORIGIN
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 140ms
54ms Image
image/gif 216.58.206.35
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&tid=G-YDWDJPVYBB&cid=1215393866.1718865983&gtm=45je46h0v899166298z8845579116za200zb845579116&aip=1&dma=1&dma_cps=sypham&gcd=13l3l3l2l1&npa=1&frm=0&z=1447484287

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

216.58.206.35 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

lcfraa-aa-in-f3.1e100.net

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET adsct
t.co/1/i/ 0
0

GET adsct
analytics.twitter.com/1/i/ 0
0

GET
H2 200 / Show response
settings.luckyorange.net/ 128 B
765 B 377ms
159ms Fetch
application/json 172.67.75.100
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://settings.luckyorange.net/?u=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&s=80666

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

172.67.75.100 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

2bc6a55a0cb1664423842e3fa308108aea050d604d245911138f77cc6880bb9e

Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: gzip
cf-cache-status: DYNAMIC
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GET
H2 200 G3N2QIGWIFGIJLQBJ54M45 Show response
d.adroll.com/consent/check/ 492 B
585 B 178ms
56ms Script
application/javascript 2a05:d018:cc3:fe05:99b9:808f:dfbd:6721
AMAZON-02

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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
server: nginx/1.22.1
content-length: 492
content-type: application/javascript

GET
H2 200 832000476880185 Show response
connect.facebook.net/signals/config/ 60 KB
12 KB 180ms
175ms Script
application/x-javascript 2a03:2880:f084:105:face:b00c:0:3
FACEBOOK

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Full URL

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

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date: Thu, 20 Jun 2024 06:46:23 GMT
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GET
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static.iris.informa.com/widgets/config/cdl/ 243 B
538 B 252ms
166ms Fetch
application/xml 18.245.86.118
AMAZON-02

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Full URL: https://static.iris.informa.com/widgets/config/cdl/aWNtaS5jb20=.json
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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
via: 1.1 6d96f6742a3e24fad8577272b38c550a.cloudfront.net (CloudFront)
server: AmazonS3
x-amz-cf-pop: FRA60-P6
x-cache: Error from cloudfront
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content-type: application/xml
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GET
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78 KB 177ms
172ms Script
application/javascript 18.245.86.118
AMAZON-02

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Full URL: https://static.iris.informa.com/widgets/v3.0/sp/v3.21.0/sp.js
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URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:24 GMT
x-amz-version-id: 1ALvrmwUb4TZErpuiV2ML7ptP6fNjRJ_
via: 1.1 6e4ed2b1996ce238462d61d3bfff667a.cloudfront.net (CloudFront)
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GET
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cdn.treasuredata.com/sdk/3.0/ 58 KB
20 KB 216ms
49ms Script
application/javascript 13.32.99.18
AMAZON-02

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Full URL: https://cdn.treasuredata.com/sdk/3.0/td.min.js
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Request headers

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sec-ch-ua-platform: "Win32"

Response headers

Date: Mon, 15 Jan 2024 08:40:28 GMT
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GET
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26 KB 87ms
81ms Script
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MICROSOFT-CORP-MS...

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Response headers

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GET
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49 KB 224ms
66ms Script
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AMAZON-02

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Full URL: https://assets.ubembed.com/universalscript/releases/v0.183.0/bundle.js
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GET
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GOOGLE

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TLS 1.3, , AES_128_GCM

Server

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GET
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MICROSOFT-CORP-MS...

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GOOGLE

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Full URL

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Protocol

Security

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Server

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Reverse DNS

Software

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Request headers

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Response headers

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POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
151 B 47ms
46ms XHR
text/plain 2a00:1450:400c:c06::9b
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-12355111-1&cid=1215393866.1718865983&jid=951959453&gjid=1772881988&_gid=1217536169.1718865983&npa=1&_u=aCDACEAiBAAAACAEK~&z=670610158

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Request headers

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Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
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GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 298 KB
99 KB 89ms
84ms Script
application/javascript 142.250.186.40
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-2BNQVQ151S&cx=c&_slc=1

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

142.250.186.40 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

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Software

Google Tag Manager /

Resource Hash

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Security Headers

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Request headers

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sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
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expires: Thu, 20 Jun 2024 06:46:23 GMT

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 316 KB
105 KB 99ms
97ms Script
application/javascript 142.250.186.40
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-YDWDJPVYBB&cx=c&_slc=1

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

142.250.186.40 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s04-in-f8.1e100.net

Software

Google Tag Manager /

Resource Hash

b7c23d648a4011dfed2f7b2dd7afce909481b6516d03a6830cf97a42ce83cc7e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 107420
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Thu, 20 Jun 2024 06:46:23 GMT

GET
H3 200 va_gq-91fa82eac0bf893c5644d1f98aae8225.js Show response
dev.visualwebsiteoptimizer.com/edrv/ 261 KB
68 KB 116ms
50ms Script
text/javascript 34.96.102.137
GOOGLE-CLOUD-PLAT...

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Full URL: https://dev.visualwebsiteoptimizer.com/edrv/va_gq-91fa82eac0bf893c5644d1f98aae8225.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 34.96.102.137 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS: 137.102.96.34.bc.googleusercontent.com
Software: gfra2 /
Resource Hash: 53689dc8d8b319e845e8bec2e6db2066b420e4ddd20ac30232321085636d9c92

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Origin: https://www.icmi.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: br
via: 1.1 google
last-modified: Wed, 19 Jun 2024 15:09:11 GMT
server: gfra2
etag: "6672f497-11015"
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 69653

GET
H3 200 nc-614ea74bce27012a1d62c622af0dc857.js Show response
dev.visualwebsiteoptimizer.com/edrv/ 9 KB
3 KB 110ms
44ms Script
text/javascript 34.96.102.137
GOOGLE-CLOUD-PLAT...

General

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Show headers Download Go to

Full URL: https://dev.visualwebsiteoptimizer.com/edrv/nc-614ea74bce27012a1d62c622af0dc857.js
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 34.96.102.137 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS: 137.102.96.34.bc.googleusercontent.com
Software: gfra2 /
Resource Hash: 98ad190a921b9dda4389aa033325353e97768f58ff5bec19f31be6f493109308

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Origin: https://www.icmi.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:22 GMT
content-encoding: br
via: 1.1 google
last-modified: Wed, 19 Jun 2024 15:09:11 GMT
server: gfra2
etag: "6672f497-cbc"
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 3260

GET
H2 200 v.gif
dev.visualwebsiteoptimizer.com/eu01/ 35 B
153 B 88ms
87ms Image
image/gif 34.96.102.137
GOOGLE-CLOUD-PLAT...

General

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Full URL

https://dev.visualwebsiteoptimizer.com/eu01/v.gif?cd=0&a=743738&d=icmi.com&u=DB55274D652B6BC9F23636BF3E60A9B85&h=84b1ef7a3d52afc9850299fa419a08cd&t=false

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

34.96.102.137 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),

Reverse DNS

137.102.96.34.bc.googleusercontent.com

Software

gbel2c /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
via: 1.1 google
x-content-type-options: nosniff
server: gbel2c
content-type: image/gif
access-control-allow-origin: *
cache-control: public, max-age=43200
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 35

GET
H2 200 /
www.facebook.com/tr/ 0
274 B 136ms
46ms Image
text/plain 2a03:2880:f177:185:face:b00c:0:25de
FACEBOOK

General

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Full URL

https://www.facebook.com/tr/?id=832000476880185&ev=PageView&dl=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&rl=&if=false&ts=1718865983477&sw=1600&sh=1200&v=2.9.158&r=stable&a=tmSimo-GTM-WebTemplate&ec=0&o=4126&fbp=fb.1.1718865983462.221998395226589101&ler=empty&cdl=API_unavailable&it=1718865983195&coo=false&tm=1&rqm=GET

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f177:185:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

x-fb-connection-quality: EXCELLENT; q=0.9, rtt=38, rtx=0, c=10, mss=1297, tbw=2789, tp=-1, tpl=-1, uplat=1, ullat=1
strict-transport-security: max-age=31536000; includeSubDomains
date: Thu, 20 Jun 2024 06:46:23 GMT
server: proxygen-bolt
content-type: text/plain
access-control-allow-origin
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400
content-length: 0

GET
H2 200 /
www.facebook.com/privacy_sandbox/pixel/register/trigger/ 67 B
3 KB 300ms
211ms Image
image/png 2a03:2880:f177:185:face:b00c:0:25de
FACEBOOK

General

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Full URL

https://www.facebook.com/privacy_sandbox/pixel/register/trigger/?id=832000476880185&ev=PageView&dl=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&rl=&if=false&ts=1718865983477&sw=1600&sh=1200&v=2.9.158&r=stable&a=tmSimo-GTM-WebTemplate&ec=0&o=4126&fbp=fb.1.1718865983462.221998395226589101&ler=empty&cdl=API_unavailable&it=1718865983195&coo=false&tm=1&rqm=FGET

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f177:185:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	DENY
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Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

attribution-reporting-register-trigger: {"event_trigger_data":[{"trigger_data":"0"}],"aggregatable_trigger_data":[{"key_piece":"0x66e8a9a740b1b44b","source_keys":["1","2"]},{"key_piece":"0x747a4ab1d6566137","source_keys":["1","2"]}],"aggregatable_values":{"1":1}}
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strict-transport-security: max-age=15552000; preload
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date: Thu, 20 Jun 2024 06:46:23 GMT
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400
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vary: Accept-Encoding
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origin-agent-cluster: ?0
cache-control: private, no-store, no-cache, must-revalidate
permissions-policy: accelerometer=(), attribution-reporting=(self), autoplay=(), battery=(self), bluetooth=(), camera=(self), ch-device-memory=(), ch-downlink=(), ch-dpr=(), ch-ect=(), ch-rtt=(), ch-save-data=(), ch-ua-arch=(), ch-ua-bitness=(), ch-viewport-height=(), ch-viewport-width=(), ch-width=(), clipboard-read=(self), clipboard-write=(self), compute-pressure=(), display-capture=(self), encrypted-media=(self), fullscreen=(self), gamepad=*, geolocation=(self), gyroscope=(), hid=(), idle-detection=(), interest-cohort=(), keyboard-map=(), local-fonts=(), magnetometer=(), microphone=(self), midi=(), otp-credentials=(), payment=(), picture-in-picture=(self), private-state-token-issuance=(), publickey-credentials-get=(self), screen-wake-lock=(), serial=(), shared-storage=(), shared-storage-select-url=(), private-state-token-redemption=(), usb=(), usb-unrestricted=(), unload=(self), window-management=(), xr-spatial-tracking=(self);report-to="permissions_policy"
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 143ms
55ms Image
image/gif 172.217.16.196
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-12355111-1&cid=1215393866.1718865983&jid=951959453&npa=1&_u=aCDACEAiBAAAACAEK~&z=1525375529

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

172.217.16.196 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra16s08-in-f196.1e100.net

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 57ms
56ms Image
image/gif 216.58.206.35
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-12355111-1&cid=1215393866.1718865983&jid=951959453&npa=1&_u=aCDACEAiBAAAACAEK~&z=1525375529

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

216.58.206.35 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

lcfraa-aa-in-f3.1e100.net

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H/1.1 204
No Content collect Show response
t.clarity.ms/ 0
276 B 465ms
154ms XHR
text/plain 20.114.189.70
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://t.clarity.ms/collect
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.114.189.70 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: nginx /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept: application/x-clarity-gzip
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Access-Control-Allow-Origin: https://www.icmi.com
Date: Thu, 20 Jun 2024 06:46:23 GMT
Access-Control-Allow-Credentials: true
Server: nginx
Connection: keep-alive
Vary: Origin
Request-Context: appId=cid-v1:593e4080-f032-4d00-a652-e17f01252a9d

POST
H2 200 ed0
c.icmi.com/com.iiris/ 2 B
260 B 170ms
166ms Ping
text/plain 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://c.icmi.com/com.iiris/ed0

Requested by

Host: static.iris.informa.com
URL: https://static.iris.informa.com/widgets/v3.0/sp/v3.21.0/sp.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

2689367b205c16ce32ed4200942b8b8b1e262dfc70d9bc9fbc77c49699a4f1df

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform: "Win32"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: application/json

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
strict-transport-security: max-age=31536000; includeSubDomains
cf-cache-status: DYNAMIC
server: cloudflare
access-control-allow-origin: https://www.icmi.com
access-control-allow-credentials: true
cf-ray: 8969cd2f299abb86-FRA
content-length: 2

OPTIONS
H2 200 ed0
c.icmi.com/com.iiris/ 0
0 291ms
166ms Preflight 2606:4700:4400::ac40:94fd
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://c.icmi.com/com.iiris/ed0

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::ac40:94fd , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Headers: content-type
Access-Control-Request-Method: POST
Origin: https://www.icmi.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: Content-Type, SP-Anonymous
access-control-allow-origin: https://www.icmi.com
access-control-max-age: 600
cf-cache-status: DYNAMIC
cf-ray: 8969cd2e1b581e1c-FRA
content-length: 0
date: Thu, 20 Jun 2024 06:46:23 GMT
server: cloudflare
strict-transport-security: max-age=31536000; includeSubDomains

POST
H2 200 js_pageviews_itcommunity_icmi Show response
eu01.in.treasuredata.com/js/v3/event/webtracking_itcommunity/ 16 B
490 B 131ms
43ms Fetch
application/json 18.197.236.90
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://eu01.in.treasuredata.com/js/v3/event/webtracking_itcommunity/js_pageviews_itcommunity_icmi?modified=1718865983560

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.197.236.90 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-197-236-90.eu-central-1.compute.amazonaws.com

Software

Resource Hash

56587cffbb30e338497c9114f74803a530a713ebe374b69fcfa8551ad8dad1e9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
X-TD-Write-Key: 100/bb9cbe21de3db7a5428506d7528e45b2c801a48c
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: application/json
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
X-TD-Fetch-Api: true
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
strict-transport-security: max-age=31536000
access-control-allow-methods: GET, POST
content-type: application/json
access-control-allow-origin: https://www.icmi.com
p3p: CP="This is not a P3P policy! See https://docs.treasuredata.com/articles/p3p"
cache-control: no-store
access-control-allow-credentials: true
access-control-allow-headers: Authorization, X-Requested-With, X-TD-Write-Key, X-TD-Fetch-Api, Content-Type
content-length: 16

GET
BLOB 200
OK a82ec7a9-af8c-4d13-80bc-503b25b70001
https://www.icmi.com/ 3 KB
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.icmi.com/a82ec7a9-af8c-4d13-80bc-503b25b70001
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 0410ef5f9b4621a58501a176b837a7ab90e38e72a0e47c36d7bce6c6cddaacd5

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Length: 2923
Content-Type: application/javascript

OPTIONS
H2 204 js_pageviews_itcommunity_icmi
eu01.in.treasuredata.com/js/v3/event/webtracking_itcommunity/ 0
0 149ms
40ms Preflight 18.197.236.90
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://eu01.in.treasuredata.com/js/v3/event/webtracking_itcommunity/js_pageviews_itcommunity_icmi?modified=1718865983560

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.197.236.90 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-197-236-90.eu-central-1.compute.amazonaws.com

Software

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept: */*
Access-Control-Request-Headers: content-type,x-td-fetch-api,x-td-write-key
Access-Control-Request-Method: POST
Origin: https://www.icmi.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: Authorization, X-Requested-With, X-TD-Write-Key, X-TD-Fetch-Api, Content-Type
access-control-allow-methods: GET, POST
access-control-allow-origin: https://www.icmi.com
access-control-max-age: 7200
cache-control: no-store
date: Thu, 20 Jun 2024 06:46:23 GMT
strict-transport-security: max-age=31536000

POST
H2 204 collect
region1.analytics.google.com/g/ 0
0 54ms
53ms Fetch
text/plain 2001:4860:4802:34::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.analytics.google.com/g/collect?v=2&tid=G-2BNQVQ151S&_ng=1&gtm=45je46h0v9164387062za200&_p=1718865981962&_gaz=1&gcd=13l3l3l2l3&npa=1&dma_cps=sypham&dma=1&tcfd=10001&tag_exp=0&gdid=dYWJhMj&ul=de-de&sr=1600x1200&cid=1215393866.1718865983&ir=1&uaa=x86&uab=64&uafvl=Not%252FA)Brand%3B8.0.0.0%7CChromium%3B126.0.6478.114%7CGoogle%2520Chrome%3B126.0.6478.114&uamb=0&uam=&uap=Win32&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_eu=EBAI&_s=1&dl=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&dp=%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers&dt=5%20Steps%20to%20Defuse%20Angry%20Callers&sid=1718865983&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_ee=1&ep.ua_content_group_1=marketing&ep.ua_content_group_2=Not%20an%20Event&ep.ua_dimension_3=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&ep.ua_dimension_4=em_icmi_icmi_edt_x_cci_2024&ep.ua_dimension_5=.net&ep.ua_dimension_6=prod&ep.ua_dimension_9=anonymous&ep.ua_dimension_10=27&epn.google_ng=1&tfd=3113&_z=fetch
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.icmi.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 204 collect
stats.g.doubleclick.net/g/ 0
17 B 53ms
53ms Ping
text/plain 66.102.1.157
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://stats.g.doubleclick.net/g/collect?v=2&_ng=1&tid=G-2BNQVQ151S&cid=1215393866.1718865983&gtm=45je46h0v9164387062za200&aip=1&dma=1&dma_cps=sypham&gcd=13l3l3l2l3&npa=1&frm=0
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-2BNQVQ151S&cx=c&_slc=1
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 66.102.1.157 , United States, ASN15169 (GOOGLE, US),
Reverse DNS: wb-in-f157.1e100.net
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.icmi.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 60ms
60ms Image
image/gif 216.58.206.35
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&_ng=1&tid=G-2BNQVQ151S&cid=1215393866.1718865983&gtm=45je46h0v9164387062za200&aip=1&dma=1&dma_cps=sypham&gcd=13l3l3l2l3&npa=1&frm=0&z=222474893

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

216.58.206.35 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

lcfraa-aa-in-f3.1e100.net

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 s.gif
dev.visualwebsiteoptimizer.com/eu01/ 35 B
53 B 58ms
58ms Image
image/gif 34.96.102.137
GOOGLE-CLOUD-PLAT...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://dev.visualwebsiteoptimizer.com/eu01/s.gif?account_id=743738&u=DB55274D652B6BC9F23636BF3E60A9B85&s=1718865983&ed=%7B%22sr%22%3A%221600x1200%22%2C%22sc%22%3A24%2C%22de%22%3A%22UTF-8%22%2C%22ul%22%3A%22de-de%22%2C%22r%22%3A%22%22%2C%22lt%22%3A1718865983836%2C%22tO%22%3A-2%2C%22tz%22%3A%22Europe%2FBerlin%22%7D&cu=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&r=0&p=1&cq=0&vn=undefined&vns=undefined&vno=undefined&eTime=1718865983837&v=e88c311d6

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

34.96.102.137 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),

Reverse DNS

137.102.96.34.bc.googleusercontent.com

Software

gbel1c /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:23 GMT
via: 1.1 google
x-content-type-options: nosniff
server: gbel1c
content-type: image/gif
access-control-allow-origin: *
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 35
expires: Mon, 10 Jan 2005 00:00:01 GMT

GET
H3 200 settings.js Show response
dev.visualwebsiteoptimizer.com/ 15 KB
5 KB 46ms
45ms Script
application/javascript 34.96.102.137
GOOGLE-CLOUD-PLAT...

General

Check archive.org

Show headers Download Go to

Full URL: https://dev.visualwebsiteoptimizer.com/settings.js?a=743738&settings_type=1&vn=&eventArch=1&uuid=&ec=313189&exc=79|115|129|133|135|138|142|143|144
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 34.96.102.137 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS: 137.102.96.34.bc.googleusercontent.com
Software: gfra2 /
Resource Hash: 3e5e2dbf3c78c6482a1542402cb84405c1ebf053e72d1d4d39cfe83629126665

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
content-encoding: gzip
via: 1.1 google
server: gfra2
etag: W/"1718842949_EA"
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: public, max-age=0, no-cache, must-revalidate
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000

POST
H2 204 / Show response
px.ads.linkedin.com/wa/ 0
193 B 139ms
139ms XHR
text/plain 2620:1ec:21::14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://px.ads.linkedin.com/wa/
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:21::14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type: text/plain;charset=UTF-8
Accept: *
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:23 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 80E4A5F9CB2044DB866A03B30DC16177 Ref B: DUS30EDGE0311 Ref C: 2024-06-20T06:46:24Z
linkedin-action: 1
vary: Origin
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
access-control-allow-origin: https://www.icmi.com
x-li-proto: http/2
access-control-allow-credentials: true
x-li-uuid: AAYbTKxoGDvTz1AOYesrnA==

GET
H2 200 nr-spa-1.260.1.min.js Show response
js-agent.newrelic.com/ 106 KB
34 KB 354ms
37ms Script
application/javascript 2602:816:5001::39
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://js-agent.newrelic.com/nr-spa-1.260.1.min.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2602:816:5001::39 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

AmazonS3 /

Resource Hash

f941e01a27c4568da7a81f5cb516b5d2056b14b88cccf3c53f647bde767e0919

Security Headers

Name	Value
Strict-Transport-Security	max-age=300

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Origin: https://www.icmi.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

x-amz-version-id: Yrbdc1GL627m.B3Rf5_UelmBfBfYfLKU
content-encoding: br
via: 1.1 varnish
date: Thu, 20 Jun 2024 06:46:24 GMT
strict-transport-security: max-age=300
x-amz-request-id: SM9ZBAEPMXR2J8XA
x-amz-server-side-encryption: AES256
x-cache: HIT
cross-origin-resource-policy: cross-origin
content-length: 34121
x-amz-id-2: fw7X2sCLr+bnHcucRXP25fJds87LYGS8+DnrnCKh2CVAaavhqF7ZlEByBOfi0eMURF3dGmlqofo=
x-served-by: cache-cph2320043-CPH
last-modified: Mon, 20 May 2024 17:44:49 GMT
server: AmazonS3
etag: "1221654800ab387071aa9e0bf5b47dde"
vary: Accept-Encoding
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000, stale-while-revalidate=86400, stale-if-error=86400
accept-ranges: bytes
x-cache-hits: 43011

GET
H2 200 footer-deferred.js Show response
www.icmi.com/js/icmi/ 2 KB
928 B 58ms
58ms Script
application/javascript 2606:4700:4400::6812:2703
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://www.icmi.com/js/icmi/footer-deferred.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

7f81c754b73be846c967ef1d0225fcd7b41777691c138ab2ea7cfa4593a081bb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:24 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: gzip
age: 286231
cf-polished: origSize=3421
referrer-policy: no-referrer-when-downgrade
cf-bgj: minify
last-modified: Thu, 25 Apr 2024 14:01:59 GMT
server: cloudflare
etag: W/"ce1cd4231997da1:0"
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: public, max-age=604800
cf-ray: 8969cd312c96bb86-FRA
expires: Thu, 27 Jun 2024 06:46:24 GMT

GET
H2

200

c.gif
c.clarity.ms/
Redirect Chain

https://c.clarity.ms/c.gif
https://c.bing.com/c.gif?ctsa=mr&CtsSyncId=B85F8410910A46DC9F29097833A0BFC4&RedC=c.clarity.ms&MXFR=070D2A605D9464730DEE3EC459946A6E
https://c.clarity.ms/c.gif?ctsa=mr&CtsSyncId=B85F8410910A46DC9F29097833A0BFC4&MUID=330D99EBF1D5640431078D4FF05E6547

42 B
442 B

61ms
61ms

Image
image/gif

68.219.88.97
MICROSOFT-CORP-MS...

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Full URL: https://c.clarity.ms/c.gif?ctsa=mr&CtsSyncId=B85F8410910A46DC9F29097833A0BFC4&MUID=330D99EBF1D5640431078D4FF05E6547
Protocol: H2
Server: 68.219.88.97 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:24 GMT
last-modified: Fri, 01 Mar 2024 22:54:48 GMT
server: Microsoft-IIS/10.0
etag: "3e26b762b6cda1:0"
x-powered-by: ASP.NET
content-type: image/gif
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control: private, no-cache, proxy-revalidate, no-store
accept-ranges: bytes
content-length: 42

Redirect headers

pragma: no-cache
date: Thu, 20 Jun 2024 06:46:24 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 80BE71428DC04D649A0CE58611BA0351 Ref B: FRA31EDGE0609 Ref C: 2024-06-20T06:46:24Z
x-powered-by: ASP.NET
x-cache: CONFIG_NOCACHE
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location: https://c.clarity.ms/c.gif?ctsa=mr&CtsSyncId=B85F8410910A46DC9F29097833A0BFC4&MUID=330D99EBF1D5640431078D4FF05E6547
cache-control: private, no-cache, proxy-revalidate, no-store
content-length: 0

POST
H/1.1 204
No Content collect Show response
t.clarity.ms/ 0
276 B 547ms
420ms XHR
text/plain 20.114.189.70
MICROSOFT-CORP-MS...

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Full URL: https://t.clarity.ms/collect
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.114.189.70 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: nginx /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept: application/x-clarity-gzip
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Access-Control-Allow-Origin: https://www.icmi.com
Date: Thu, 20 Jun 2024 06:46:24 GMT
Access-Control-Allow-Credentials: true
Server: nginx
Connection: keep-alive
Vary: Origin
Request-Context: appId=cid-v1:593e4080-f032-4d00-a652-e17f01252a9d

GET
H2 200 favicon.ico
www.icmi.com/ 16 KB
11 KB 70ms
69ms Other
image/x-icon 2606:4700:4400::6812:2703
CLOUDFLARENET

General

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Full URL

https://www.icmi.com/favicon.ico

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:2703 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

34ae70ada6af6ce99359ad4c573788770bddd876bd2d3086b28950b55c3b9013

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 20 Jun 2024 06:46:24 GMT
strict-transport-security: max-age=31536000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: gzip
age: 63808
referrer-policy: no-referrer-when-downgrade
last-modified: Thu, 25 Apr 2024 14:01:58 GMT
server: cloudflare
etag: W/"a3d64f231997da1:0"
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/x-icon
cache-control: public, max-age=604800
cf-ray: 8969cd331f4fbb86-FRA
expires: Thu, 27 Jun 2024 06:46:24 GMT

POST
H/1.1 200 NRJS-668dadf8d05acdcb99c Show response
bam.eu01.nr-data.net/1/ 63 B
558 B 221ms
56ms XHR
text/plain 185.221.87.23
FASTLY

General

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Full URL: https://bam.eu01.nr-data.net/1/NRJS-668dadf8d05acdcb99c?a=424585666&v=1.260.1&to=MhBSZQoZWUVVBhJdWQtacWIoV1tXTQoTQEVKHFNcEVdRQ1gJClVPCgBEHxkLR04%3D&rst=3934&ck=0&s=1f4125b2c914ddef&ref=https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers&ptid=9e050aa7f7b3a47e&af=err,xhr,stn,ins,spa&ap=275&be=990&fe=2562&dc=1205&fsh=1&perf=%7B%22timing%22:%7B%22of%22:1718865980618,%22n%22:0,%22f%22:0,%22dn%22:15,%22dne%22:15,%22c%22:15,%22s%22:55,%22ce%22:178,%22rq%22:178,%22rp%22:991,%22rpe%22:1179,%22di%22:2195,%22ds%22:2195,%22de%22:2195,%22dc%22:3550,%22l%22:3550,%22le%22:3552%7D,%22navigation%22:%7B%7D%7D&fp=1747&fcp=1747
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 185.221.87.23 , Ireland, ASN54113 (FASTLY, US),
Reverse DNS
Software: istio-envoy /
Resource Hash: 9148c2a745b8cfc114ac5a3e35cc70f21e0ec402d7b9b2ef0aa5a6daf111645a

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform: "Win32"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
content-type: text/plain

Response headers

date: Thu, 20 Jun 2024 06:46:24 GMT
server: istio-envoy
access-control-allow-methods: GET, POST, PUT, HEAD, OPTIONS
content-type: text/plain
access-control-allow-origin: https://www.icmi.com
access-control-expose-headers: Date
access-control-allow-credentials: true
x-envoy-upstream-service-time: 3
cross-origin-resource-policy: cross-origin
Connection: keep-alive
timing-allow-origin: https://www.icmi.com
Content-Length: 63
x-served-by: cache-fra-etou8220062-FRA

POST
H/1.1 200 NRJS-668dadf8d05acdcb99c Show response
bam.eu01.nr-data.net/events/1/ 24 B
339 B 50ms
50ms XHR
image/gif 185.221.87.23
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://bam.eu01.nr-data.net/events/1/NRJS-668dadf8d05acdcb99c?a=424585666&v=1.260.1&to=MhBSZQoZWUVVBhJdWQtacWIoV1tXTQoTQEVKHFNcEVdRQ1gJClVPCgBEHxkLR04%3D&rst=4185&ck=0&s=1f4125b2c914ddef&ref=https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers&ptid=9e050aa7f7b3a47e
Requested by: Host: www.icmi.com
URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 185.221.87.23 , Ireland, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
Resource Hash: 0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform: "Win32"
Referer: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
content-type: text/plain

Response headers

date: Thu, 20 Jun 2024 06:46:24 GMT
access-control-allow-methods: GET, POST, PUT, HEAD, OPTIONS
content-type: image/gif
access-control-allow-origin: https://www.icmi.com
access-control-allow-credentials: true
Connection: keep-alive
Content-Length: 24
x-served-by: cache-fra-etou8220062-FRA

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: t.co
URL: https://t.co/1/i/adsct?bci=4&eci=3&event=%7B%7D&event_id=a1bbadbb-c6a7-4a21-9fcd-95ac42b185fb&integration=gtm&p_id=Twitter&p_user_id=0&pl_id=58286d85-9e9c-445d-92e2-9ccf4166f62f&tw_document_href=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&tw_iframe_status=0&txn_id=nvef5&type=javascript&version=2.3.30

Domain: analytics.twitter.com
URL: https://analytics.twitter.com/1/i/adsct?bci=4&eci=3&event=%7B%7D&event_id=a1bbadbb-c6a7-4a21-9fcd-95ac42b185fb&integration=gtm&p_id=Twitter&p_user_id=0&pl_id=58286d85-9e9c-445d-92e2-9ccf4166f62f&tw_document_href=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&tw_iframe_status=0&txn_id=nvef5&type=javascript&version=2.3.30

Verdicts & Comments Add Verdict or Comment

254 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

43 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
www.icmi.com/	1969-12-31 23:59:59	Name: ASP.NET_SessionId Value: sna2bc1bkqhdh133xnq2ak04
.icmi.com/	1970-01-20 22:10:57	Name: _mc Value: em_icmi_icmi_edt_x_cci_2024
.icmi.com/	1970-01-21 01:46:57	Name: OptanonConsent Value: isGpcEnabled=0&datestamp=Thu+Jun+20+2024+08%3A46%3A22+GMT%2B0200+(Mitteleurop%C3%A4ische+Sommerzeit)&version=202401.1.0&browserGpcFlag=0&isIABGlobal=false&hosts=&consentId=e1ef9001-cf90-4f7b-85fe-08eec7b0c55f&interactionCount=0&landingPath=https%3A%2F%2Fwww.icmi.com%2Fresources%2F2024%2Ffive-steps-to-defuse-angry-callers%3F_mc%3Dem_icmi_icmi_edt_x_cci_2024%26utm_source%3Deloqua%26utm_medium%3Demail%26utm_campaign%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_content%3D11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531%26utm_id%3Dhello%26sp_cid%3D2850%26sp_aid%3D3894%26sp_rid%3D496684%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657%26sp_eh%3Dc5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&groups=C0001%3A1%2CC0002%3A0%2CC0003%3A0%2CC0004%3A0
www.clarity.ms/	1970-01-21 06:13:21	Name: CLID Value: c6e245516a1a470a8125115dd9446020.20240620.20250620
.icmi.com/	1970-01-20 23:37:21	Name: _gcl_au Value: 1.1.570224081.1718865983
.icmi.com/	1970-01-21 07:03:45	Name: _ga_YDWDJPVYBB Value: GS1.1.1718865982.1.0.1718865982.60.0.0
.js.ubembed.com/	1970-01-20 21:27:47	Name: __cf_bm Value: .5Ag1_mOL_4UdIaU3IH7qVpf_AES2Z7jrHV6n7aa6hk-1718865983-1.0.1.1-NTAfxBmsMJ_yDJcXjDF1NjLzOjguGL2I3MKf6a2yiPNJa37SJ2uO.e3Po.Pg9g2pGb5kWDRN2dmGpJnofCBsXg
.icmi.com/	1969-12-31 23:59:59	Name: _iris_eloqua_em Value: c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657
.icmi.com/	1970-01-21 07:03:45	Name: _ga Value: GA1.2.1215393866.1718865983
.icmi.com/	1970-01-20 21:29:12	Name: _gid Value: GA1.2.1217536169.1718865983
.icmi.com/	1970-01-20 21:29:12	Name: _uetsid Value: cefbb7802ed011efa95655bb36774fd5
.icmi.com/	1970-01-21 06:49:21	Name: _uetvid Value: cefc6bd02ed011ef97f47f27d6e21cf2
.icmi.com/	1970-01-20 21:27:46	Name: _gat_UA-12355111-1 Value: 1
.icmi.com/	1970-01-21 06:13:21	Name: _clck Value: 1c6elbs%7C2%7Cfms%7C0%7C1632
.linkedin.com/	1970-01-20 23:37:21	Name: li_sugr Value: ce53379b-b02d-433e-a730-3adb77c52cc2
.linkedin.com/	1970-01-21 06:13:21	Name: bcookie Value: "v=2&d165b2df-d4d3-42c6-81e2-21401233e34c"
.linkedin.com/	1970-01-20 21:29:12	Name: lidc Value: "b=VGST02:s=V:r=V:a=V:p=V:g=3264:u=1:x=1:i=1718865983:t=1718952383:v=2:sig=AQEHNVbsDNCdLto33HwF4pOWsCA_Sjyw"
.icmi.com/	1970-01-21 06:14:48	Name: _vwo_uuid_v2 Value: DB55274D652B6BC9F23636BF3E60A9B85\|84b1ef7a3d52afc9850299fa419a08cd
.icmi.com/	1970-01-20 23:37:21	Name: _fbp Value: fb.1.1718865983462.221998395226589101
.icmi.com/	1970-01-20 21:27:47	Name: _sp_ses.d090 Value: *
.linkedin.com/	1970-01-20 22:10:57	Name: UserMatchHistory Value: AQIC2KCRfjJeTwAAAZA0ZXfNu-U1pJzJ16dU3CNpW62h7HV4I-pEx0lDcNPeaiGPv5xvyuOL0qsktQ
.linkedin.com/	1970-01-20 22:10:57	Name: AnalyticsSyncHistory Value: AQJ6GpF8j50iRgAAAZA0ZXfNFrZQSLJUdUjLisUOnJck2lHIRPIEPBhaa7adAZ3bGqiKXTI2PVQ0e-AFreMkhw
.icmi.com/	1970-01-21 07:03:45	Name: _sp_id.d090 Value: ab5d59a3-d7ec-40a9-9803-59f07ee2154c.1718865983.1.1718865984..a5daf4be-6d78-4148-9425-e310604c98f6..cd074516-856d-47b6-ae34-f8dd95607335.1718865983541.1
.icmi.com/	1970-01-21 07:03:45	Name: __td_signed Value: true
.icmi.com/	1970-01-21 07:03:45	Name: _td Value: 6e3179ad-5473-49e0-97cf-6f0df6c7552a
.www.linkedin.com/	1970-01-21 06:13:21	Name: bscookie Value: "v=1&2024062006462341e43e35-1144-4e8d-8c17-6c582ff32e0cAQEe5srj2I3KhEcWU77l51OLX7dyHU-j"
.linkedin.com/	1970-01-21 01:46:57	Name: li_gc Value: MTswOzE3MTg4NjU5ODM7MjswMjEbK313vx18/z1XIX24NYKuA01vISMX3+Qro/AIn+n1PA==
.icmi.com/	1970-01-21 07:03:45	Name: _ga_2BNQVQ151S Value: GS1.2.1718865983.1.0.1718865983.60.0.0
.icmi.com/	1970-01-21 07:03:45	Name: _vwo_uuid Value: DB55274D652B6BC9F23636BF3E60A9B85
.icmi.com/	1970-01-20 23:37:21	Name: _vwo_ds Value: 3%241718865983%3A38.44528776%3A%3A
.icmi.com/	1970-01-20 21:27:47	Name: _vwo_sn Value: 0%3A1%3A%3A%3A1
.in.treasuredata.com/	1970-01-21 07:03:45	Name: _td_global Value: 06e792b7-2cb7-4a9c-935a-a12c9022b950
.icmi.com/	1970-01-20 23:51:45	Name: _vis_opt_s Value: 1%7C
.icmi.com/	1969-12-31 23:59:59	Name: _vis_opt_test_cookie Value: 1
.icmi.com/	1970-01-20 21:29:12	Name: _clsk Value: 1p3i1w9%7C1718865983968%7C1%7C1%7Ct.clarity.ms%2Fcollect
.icmi.com/	1970-01-21 06:13:21	Name: sp Value: ba63eae5-78e4-45b5-942c-ba132fafff88
.bing.com/	1970-01-21 06:49:21	Name: MUID Value: 330D99EBF1D5640431078D4FF05E6547
.c.bing.com/	1970-01-20 21:37:50	Name: MR Value: 0
.c.bing.com/	1970-01-21 06:49:21	Name: SRM_B Value: 330D99EBF1D5640431078D4FF05E6547
.c.clarity.ms/	1969-12-31 23:59:59	Name: SM Value: C
.clarity.ms/	1970-01-21 06:49:21	Name: MUID Value: 330D99EBF1D5640431078D4FF05E6547
.c.clarity.ms/	1970-01-20 21:37:50	Name: MR Value: 0
.c.clarity.ms/	1970-01-20 21:27:46	Name: ANONCHK Value: 0

8 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
javascript	warning	URL: https://www.googletagservices.com/tag/js/gpt.js(Line 9) Message: A parser-blocking, cross site (i.e. different eTLD+1) script, https://securepubads.g.doubleclick.net/pagead/managed/js/gpt/m202406170101/pubads_impl.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.
javascript	warning	URL: https://www.googletagservices.com/tag/js/gpt.js(Line 9) Message: A parser-blocking, cross site (i.e. different eTLD+1) script, https://securepubads.g.doubleclick.net/pagead/managed/js/gpt/m202406170101/pubads_impl.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.
network	error	URL: https://www.icmi.com/sitecore/shell/Controls/Lib/jQuery/jquery-1.12.4.min.js Message: Failed to load resource: the server responded with a status of 404 ()
security	error	URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657 Message: Refused to execute script from 'https://www.icmi.com/sitecore/shell/Controls/Lib/jQuery/jquery-1.12.4.min.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
network	error	URL: https://www.icmi.com/js/jquery.tools.min.js Message: Failed to load resource: the server responded with a status of 404 ()
security	error	URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657(Line 600) Message: Refused to execute script from 'https://www.icmi.com/js/jquery.tools.min.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
recommendation	verbose	URL: https://www.icmi.com/resources/2024/five-steps-to-defuse-angry-callers?_mc=em_icmi_icmi_edt_x_cci_2024&utm_source=eloqua&utm_medium=email&utm_campaign=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_content=11_NL_ICMI24_Batch1_A_EDNLSUB_SUBS_342211_CCI_STO_20240531&utm_id=hello&sp_cid=2850&sp_aid=3894&sp_rid=496684&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657&sp_eh=c5e15fb6e4c2f5e657453d44a6e8a166dc0c046a29b70a64494b25c57706f657 Message: [DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o
network	error	URL: https://static.iris.informa.com/widgets/config/cdl/aWNtaS5jb20=.json Message: Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.twitter.com
assets.ubembed.com
bam.eu01.nr-data.net
bat.bing.com
c.bing.com
c.clarity.ms
c.icmi.com
cdn.cookielaw.org
cdn.treasuredata.com
cdnjs.cloudflare.com
code.jquery.com
connect.facebook.net
customer.cludo.com
d.adroll.com
d10lpsik1i8c69.cloudfront.net
d2d68430d5b14c94b04260b7e1a84189.js.ubembed.com
dev.visualwebsiteoptimizer.com
eu01.in.treasuredata.com
fonts.googleapis.com
fonts.gstatic.com
fundingchoicesmessages.google.com
geolocation.onetrust.com
js-agent.newrelic.com
maxcdn.bootstrapcdn.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.analytics.google.com
s.adroll.com
securepubads.g.doubleclick.net
settings.luckyorange.net
snap.licdn.com
stackpath.bootstrapcdn.com
static.ads-twitter.com
static.iris.informa.com
stats.g.doubleclick.net
t.clarity.ms
t.co
twimgs.com
up.pixel.ad
www.clarity.ms
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.googletagservices.com
www.icmi.com
www.linkedin.com
analytics.twitter.com
t.co
104.17.24.14
104.18.10.207
104.18.11.207
108.138.26.11
13.107.42.14
13.32.99.18
142.250.186.110
142.250.186.40
143.204.205.185
146.75.120.157
172.217.16.196
172.217.18.2
172.64.148.75
172.67.170.167
172.67.75.100
178.79.242.16
18.197.236.90
18.245.86.118
185.221.87.23
20.114.189.70
2001:4860:4802:34::36
216.58.206.35
2600:9000:2644:8c00:6:9280:1080:93a1
2602:816:5001::39
2606:4700:10::ac43:1b98
2606:4700:4400::6812:2703
2606:4700:4400::ac40:94fd
2606:4700:4400::ac40:9b77
2606:4700::6813:b234
2620:1ec:21::14
2620:1ec:29:1::45
2620:1ec:c11::237
2a00:1450:4001:800::200a
2a00:1450:4001:81d::2003
2a00:1450:4001:827::2008
2a00:1450:4001:828::200e
2a00:1450:4001:829::200e
2a00:1450:4001:830::2002
2a00:1450:400c:c06::9b
2a01:111:202c::237
2a02:26f0:3500:10::210:a98
2a03:2880:f084:105:face:b00c:0:3
2a03:2880:f177:185:face:b00c:0:25de
2a04:4e42:200::649
2a05:d018:cc3:fe05:99b9:808f:dfbd:6721
34.96.102.137
66.102.1.157
68.219.88.97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de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
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www.icmi.com Open in urlscan Pro 2606:4700:4400::6812:2703 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

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Detected technologies

Page Statistics

132 Requests

91 %HTTPS

50 %IPv6

35 Domains

48 Subdomains

48 IPs

6 Countries

2373 kBTransfer

7108 kBSize

43 Cookies

30 Outgoing links

Redirected requests

132 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.icmi.com Open in urlscan Pro
2606:4700:4400::6812:2703 Public Scan

Screenshot
Live screenshot

Full Image

132
Requests

91 %
HTTPS

50 %
IPv6

35
Domains

48
Subdomains

48
IPs

6
Countries

2373 kB
Transfer

7108 kB
Size

43
Cookies

132 HTTP transactions
0 data transactions