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Code review pioneer PullRequest is now part of HackerOne

PullRequest will power new developer-first security testing solutions.

Learn about the acquisition

The 2022 Attack Resistance Report

Nearly half of organizations lack confidence to close security gaps according to
a new report.

Check out the report




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VULNERABILITY DISCLOSURE GUIDELINES

All technology contains bugs. If you've found a security vulnerability, we'd
like to help out. By submitting a vulnerability to a program on HackerOne, or
signing up as a Security Team, you acknowledge that you have read and agreed to
these guidelines.


VULNERABILITY DISCLOSURE PHILOSOPHY

FINDERS SHOULD...

 * Respect the rules. Operate within the rules set forth by the Security Team,
   or speak up if in strong disagreement with the rules.
 * Respect privacy. Make a good faith effort not to access or destroy another
   user's data.
 * Be patient. Make a good faith effort to clarify and support their reports
   upon request.
 * Do no harm. Act for the common good through the prompt reporting of all found
   vulnerabilities. Never willfully exploit others without their permission.

SECURITY TEAMS SHOULD...

 * Prioritize security. Make a good faith effort to resolve reported security
   issues in a prompt and transparent manner.
 * Respect Finders. Give finders public recognition for their contributions.
 * Reward research. Financially incentivize security research when appropriate.
 * Do no harm. Not take unreasonable punitive actions against finders, like
   making legal threats or referring matters to law enforcement.

Safe Harbor


We are committed to protecting the interests of Finders. However, vulnerability
disclosure is an inherently murky process. The more closely a Finder's behavior
matches these guidelines, the more we'll be able to protect you if a difficult
disclosure situation escalates.

Submission Process


Security Teams will publish a program policy designed to guide security research
into a particular service or product. You should always carefully review this
program policy prior to submission as they will supersede these guidelines in
the event of a conflict.

If you believe you have found a vulnerability, please submit a Report to the
appropriate program on the HackerOne platform. The Report should include a
detailed description of your discovery with clear, concise reproducible steps or
a working proof-of-concept. If you don't explain the vulnerability in detail,
there may be significant delays in the disclosure process, which is undesirable
for everyone.

The Report will be updated with significant events, including when the
vulnerability has been validated, when more information is needed from you, or
when you have qualified for a bounty.

Vulnerability Disclosure Process


The contents of the Report will be made available to the Security Team
immediately, and will initially remain non-public to allow the Security Team
sufficient time to publish a remediation. After the Report has been closed,
Public disclosure may be requested by either the Finder or the Security Team.

 * Default: If neither party raises an objection, the contents of the Report
   will be made public within 30 days.
 * Mutual agreement: We encourage the Finder and Security Team members to remain
   in open communication regarding disclosure timelines. If both parties are in
   agreement, the contents of the Report can be made public on a mutually agreed
   timeline.
 * Protective disclosure: If the Security Team has evidence of active
   exploitation or imminent public harm, they may immediately provide
   remediation details to the public so that users can take protective action.
 * Extension: Due to complexity and other factors, some vulnerabilities will
   require longer than the default 30 days to remediate. In these cases, the
   Report may remain non-public to ensure the Security Team has an adequate
   amount of time to address a security issue. We encourage Security Teams to
   remain in open communication with the Finder when these cases occur.
 * Last resort: If 180 days have elapsed with the Security Team being unable or
   unwilling to provide a vulnerability disclosure timeline, the contents of the
   Report may be publicly disclosed by the Finder. We believe transparency is in
   the public's best interest in these extreme cases.

PRIVATE PROGRAM

Some Finders may receive invitations to private Programs. Your participation in
a private Program is entirely optional and subject to strict non-disclosure by
default. Prior to accepting an invitation to a private Program, Finders should
carefully review any program policies and non-disclosure agreements required for
participation. Finders that intend any form of public disclosure should not
participate in private Programs.

HackerOne recommends two alternatives:

(a) Submit directly to the Security Team outside of the Program. In this
situation, Finders are advised to exercise good judgement as any safe harbor
afforded by the Program Policy may not be available.

(b) Utilize our disclosure assistance process.

Public Recognition


You may receive public recognition for your find if 1) you are the first person
to file a Report for a particular vulnerability, 2) the vulnerability is
confirmed to be a valid security issue, and 3) you have complied with these
guidelines. If a Finder prefers to remain anonymous, we encourage them to submit
under a pseudonym.

Bug Bounty


Some Security Teams may offer monetary rewards for vulnerability disclosure. Not
all Security Teams offer monetary rewards, and the decision to grant a reward is
entirely at their discretion. The amount of each bounty payment will be
determined by the Security Team. Bounty payments are subject to the following
eligibility requirements:

 * Because we're based in the United States, we aren't able to pay bounties to
   residents or those who report vulnerabilities from a country against which
   the United States has trade restrictions or export sanctions as determined by
   the U.S. Office of Foreign Assets Control (OFAC).
 * Minors are welcome to participate in the program. However, the Children's
   Online Privacy Protection Act restricts our ability to collect personal
   information from children under 13, so you will need to claim your bounties
   through your parent or legal guardian if you are 12 or younger.
 * All payments will be made in U.S. dollars (USD) and will comply with local
   laws, regulations and ethics rules. You are responsible for the tax
   consequences of any bounty you receive, as determined by the laws of your
   country.
 * It is your sole responsibility to comply with any policies your employer may
   have that would affect your eligibility to participate in this bounty
   program.

Definitions

Security Team:A team of individuals who are responsible for addressing security
issues found in a product or service. Depending on the circumstances, this might
be a formal security team from an organization, a group of volunteers on an open
source project, or an independent panel of volunteers (such as the Internet Bug
Bounty).Finder:Also known as hackers. Anyone who has investigated a potential
security issue in some form of technology, including academic security
researchers, software engineers, system administrators, and even casual
technologists.Report:A Finder's description of a potential security
vulnerability in a particular product or service. On HackerOne, Reports always
start out as non-public submissions to the appropriate Security
Team.Vulnerability:A software bug that would allow an attacker to perform an
action in violation of an expressed security policy. A bug that enables
escalated access or privilege is a vulnerability. Design flaws and failures to
adhere to security best practices may qualify as vulnerabilities. Weaknesses
exploited by viruses, malicious code, and social engineering are not considered
vulnerabilities unless the Security Team says otherwise in the program's
policy.Programs:Security Teams may publish a Program and Program Policy designed
to guide security research into a particular service or product. If this program
is private, your participation is entirely optional and subject to
non-disclosure by default.


CONTACT

HackerOne is always open to feedback, questions, and suggestions. If you would
like to talk to us, please feel free to email us at support@hackerone.com or
follow us on Twitter @hacker0x01.


CHANGES TO THESE GUIDELINES

We may revise these guidelines from time to time. The current version is 1.2,
updated on July 29, 2019 will always be at
https://www.hackerone.com/disclosure-guidelines. If we make changes that we
believe will substantially alter your rights, we will email you and prominently
display a notice on our site 7 days before we make those changes.


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