support.broadcom.com Open in urlscan Pro
2606:4700:7::a5 Public Scan

Back to summary

URL:
https://support.broadcom.com/
Submission: On April 20 via manual (April 20th 2024, 5:25:59 am UTC) from IN — Scanned from DE

Form analysis
1 forms found in the DOM

Name: hrefFm — POST #

<form action="#" aria-hidden="true" class="hide" id="hrefFm" method="post" name="hrefFm"><span></span><button hidden="" type="submit">Hidden</button></form>

Text Content

Menu

 * Products
 * Solutions
 * Support and Services
 * Company
 * How To Buy

 * Log in
   Log In Register

 * Software
   Mainframe Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   Compatibility Matrix
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Installation and Maintenance Tools
   Enterprise Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   Cyber Security Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   Payment Security Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Communities
   All Products
   Partner Portal
   Service Status
   Services / Education
   Payment Security Home Page
   Knowledge Base Articles
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   Compatibility Matrix
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Installation and Maintenance Tools
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Communities
   All Products
   Partner Portal
   Service Status
   Services / Education
   Payment Security Home Page
   Knowledge Base Articles
 * Hardware
   Semiconductors
   Case Management
   Product Downloads
   Contact Support
   Security Advisory
   Manage Notifications
   Brocade Storage Networking
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Knowledge Base Articles
   Licensing Portal
   Brocade Support Link (BSL)
   Training & Education
   Product End of Life
   Brocade Global Support
   SAN Reports
   Brocade Software Matrix
   Lifetime Warranty Registration
   Gen 5 FOS Upgrade Certificates
   TruFOS Certificates
   Case Management
   Product Downloads
   Contact Support
   Security Advisory
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Knowledge Base Articles
   Licensing Portal
   Brocade Support Link (BSL)
   Training & Education
   Product End of Life
   Brocade Global Support
   SAN Reports
   Brocade Software Matrix
   Lifetime Warranty Registration
   Gen 5 FOS Upgrade Certificates
   TruFOS Certificates

Register Login

 * Software
   Mainframe Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   Compatibility Matrix
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Installation and Maintenance Tools
   Enterprise Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   Cyber Security Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   Payment Security Software
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Communities
   All Products
   Partner Portal
   Service Status
   Services / Education
   Payment Security Home Page
   Knowledge Base Articles
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   Compatibility Matrix
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Installation and Maintenance Tools
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Communities
   All Products
   Learnings
   Product Lifecycle
   Partner Portal
   Knowledge Base Articles
   Service Status
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Communities
   All Products
   Partner Portal
   Service Status
   Services / Education
   Payment Security Home Page
   Knowledge Base Articles
 * Hardware
   Semiconductors
   Case Management
   Product Downloads
   Contact Support
   Security Advisory
   Manage Notifications
   Brocade Storage Networking
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Knowledge Base Articles
   Licensing Portal
   Brocade Support Link (BSL)
   Training & Education
   Product End of Life
   Brocade Global Support
   SAN Reports
   Brocade Software Matrix
   Lifetime Warranty Registration
   Gen 5 FOS Upgrade Certificates
   TruFOS Certificates
   Case Management
   Product Downloads
   Contact Support
   Security Advisory
   My Dashboard
   My Entitlements
   My Downloads
   My Cases
   Documentation
   Security Advisories
   Knowledge Base Articles
   Licensing Portal
   Brocade Support Link (BSL)
   Training & Education
   Product End of Life
   Brocade Global Support
   SAN Reports
   Brocade Software Matrix
   Lifetime Warranty Registration
   Gen 5 FOS Upgrade Certificates
   TruFOS Certificates

Please be advised our License Portal will be undergoing maintenance between
March 15 10:30pm PST - March 16th 9:00am PST during which time users may
experience intermittent performance issues. We apologize for the inconvenience.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.




PLEASE BE ADVISED OUR SUPPORT PORTAL WILL BE UNDERGOING MAINTENANCE BETWEEN
MARCH 15 10:30PM PST - MARCH 16TH 1:00PM PST DURING WHICH TIME USERS MAY
EXPERIENCE INTERMITTENT PERFORMANCE ISSUES. WE APOLOGIZE FOR THE INCONVENIENCE.




WELCOME TO BROADCOM SUPPORT

Broadcom Software Brocade Storage Networks Semiconductors
Learn how to navigate Broadcom Support
Find Solutions

PRODUCT COMMUNITIES

Collaborate with peers and industry experts on a variety of topics through our
Product Communities

View All

TECHNICAL DOCUMENTATION

Access our comprehensive library of product guides, manuals, video tutorials,
FAQs and much more

View All

KNOWLEDGE

Search our knowledge base to quickly find answers to your questions and learn
more about your products & services

View All
Additional Resources

PARTNER PORTAL

Access our Partner Portal where you'll find the latest in communications, sales
& marketing tools, events & enablement that will help you deliver best-in-class
solutions and maximize growth

Explore

EDUCATION PORTAL

Access an extensive library of instructor and self-paced product training
offerings through our Education Portal

Explore

VIRTUAL AGENT

Receive fast and convenient support on a variety of common questions by chatting
with our virtual agent

Chat Now

ADVANCED SUPPORT

Explore our Advanced Support Offerings to help you get the most out of your
products & services.

Explore


STILL HAVE QUESTIONS?



Contact Us
Hidden



×

It appears your Broadcom Products and Services are
supported by one of our certified Support partners

Click below to be redirected to the appropriate Support
Partner Portal to request support

For non-product related issues (Support Portal / Licensing) Click HERE

Continue



×

It appears your Broadcom Products and Services are
supported by multiple vendors

 1. Click below to be redirected to the My Entitlements Portal
 2. Expand the appropriate site
 3. Expand the product you require support on
 4. Click the bug icon under the case column
 5. You will be redirected to the appropriate vendor portal to request support

For non-product related issues (Support Portal / Licensing) Click HERE

Continue



×


ACCESS DENIED

This feature has been disabled by your administrator.



×

To prevent this message from showing again, please enable pop-up blockers for
support.broadcom.com or click Continue to proceed.

Continue

" + "" + "" + "" + badgecount + ""; /* " "; */
doc.getElementById("widgetlbtn").style.color =color;
doc.getElementById("widgetlbtn").style.backgroundColor = msg.widgetcolor;
doc.getElementById("widgetlbtn").style.display = 'block';
doc.getElementById("widgetlbtn").addEventListener('click', function () {
console.log("switchicon called"); parent.IMIChatInit.chatswitchicon() });
//console.log( doc.getElementById("widgetlbtn"));
/*$('[data-toggle=\"tooltip\"]').tooltip();*/ // doc.close(); /* for test */ var
doc1 = document.getElementById('chatunread-frame').contentWindow.document; //
doc1.open(); doc1.head.innerHTML = "" + ""; doc1.body.innerHTML = "x

"; // ""+ //"" + //""; //doc1.close();
doc1.getElementsByTagName('html')[0].classList.add('imichatmsgpreview');
doc1.getElementById("ancclearcards").addEventListener('click', function () {
parent.IMIChatInit.clearmsgcards() }); IMIGeneral.storeLocal("style_" +
document.getElementById("divicw").getAttribute("data-bind") + "_" +
window.location.hostname, msg);
document.getElementById('chatbutton').style.display = "block"; } else {
document.getElementById("divicw").innerHTML = ''; } } catch (e1) { } },
chatswitchicon: function (type) { console.log("Chatswitchicon::" + type); try {
if (type === undefined || type == 1 || type == 0) { var destination =
document.getElementById('iframechatwindow').contentWindow; msg = { "action":
"register_rtm", "host": window.location.hostname }; destination.postMessage(msg,
domainUrl); } /*type=1-max and 0- min */ var isMobile = "0"; // if
(window.innerWidth > 768) { // document.getElementById('divchatmain').className
= 'main-chat-cont'; // } else { //
document.getElementById('divchatmain').className = 'main-chat-cont chatmobile';
// isMobile="1"; // } if ((navigator.userAgent.indexOf("Mobile")) != -1) {
isMobile = "1"; } sessionStorage.setItem("data-bind",
document.getElementById("divicw").getAttribute("data-bind"));
sessionStorage.setItem("data-org",
document.getElementById("divicw").getAttribute("data-org")); var iframe =
document.getElementById('imi-chatbutton'); if (iframe == null || iframe ==
undefined) return; var innerDoc = iframe.contentDocument ||
iframe.contentWindow.document; //Open Widget if
(document.getElementById("divchatmain").style.display === 'none' && (type == 1
|| type == 2 || type == undefined)) {
document.getElementById("divchatmain").style.display = "block";
IMIGeneral.checkmobile(); //if ((window.outerWidth < 497) &&
(document.documentElement.classList.contains('imichatmobile-active') == false)
&& document.getElementById("divchatmain").style.display == "block") { var
className = " " + document.documentElement.className + " "; if
((window.outerWidth < 700) && (" " + className + " ").replace(/[\n\t]/g, "
").indexOf("imichatmobile-active") > -1 &&
document.getElementById("divchatmain").style.display == "block") { //
if((document.documentElement.classList.value.split(/\s+|\./).filter(word => word
=== 'imichatmobile-active').length==1) == false){
document.documentElement.classList.remove("imichatmobile-active");
document.documentElement.className = document.documentElement.className + "
imichatmobile-active"; // } } else { document.documentElement.className =
document.documentElement.className.replace(' imichatmobile-active', ''); }
document.getElementById('chatunread-frame').style.display = "none";
innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state1 " +
buttonType + " close-btn"); //
innerDoc.getElementById("widgetlbtn").setAttribute("aria-label", "Close web
chat"); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded",
"true");
document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display
= "none";
document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText
= ""; localStorage.setItem(fingerprint + "_" + _skey + "_badgecount", 0);
localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0);
IMIChatInit.clearmsgcards(); // if (IMIGeneral.getBrowserName() == "safari") {
// if (IMIGeneral.detectIOS()) { // document.body.classList.add('chatnoscroll');
// } // } if (type === undefined) { var destination =
document.getElementById('iframechatwindow').contentWindow; msg = { "action":
"showiframe", "host": window.location.hostname, "chatmobile": isMobile };
destination.postMessage(msg, domainUrl);
document.getElementById("iframechatwindow").setAttribute("aria-hidden","false");
} return; } //Close Widget if
(document.getElementById("divchatmain").style.display === 'block' && (type == 0
|| type == 2 || type == undefined)) { document.documentElement.className =
document.documentElement.className.replace(' imichatmobile-active', '');
//document.body.classList.remove('chatnoscroll');
document.getElementById("divchatmain").style.display = "none";
innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state " +
buttonType); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded",
"false"); innerDoc.getElementById("widgetlbtn").focus();
document.getElementById('chatunread-frame').style.display = "block";
localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0);
document.getElementById("iframechatwindow").setAttribute("aria-hidden", "true");
return; } //var iframeEl = document.getElementById("iframechatwindow"); // Make
sure you are sending a string, and to stringify JSON //
iframeEl.contentWindow.postMessage("hello", '*'); return; } catch (e) {
console.log("LaunchProactiveMsgManager:" + e.msg); } }, clearmsgcards: function
() {
document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list").innerHTML
= "";
document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display
= "none";
//document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display
= "none";
//document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText
== ""; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); },
openchat: function (event) {
document.getElementById('imichat-fullscreen-modal').className =
'imichat-fullscreen-modal'; var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'openchat', threadid: event.data.threadid,
proactive_id: event.data.proactive_id }, '*');
parent.IMIChatInit.chatswitchicon(2); }, extractContent: function(s) { var span
= document.createElement('span'); span.innerHTML = s; return span.textContent ||
span.innerText; }, badgecount: function (event) { try { if
(document.getElementById("divchatmain").style.display === 'none') { var count =
document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText;
if (count == 0 || count == "") { count = 1; } else { count = parseInt(count) +
1; } var duplicate = 0; var innerDivs; var innerDivsCount = 0; var refChild;
IMIChatInit.clearmsgcards(); var containerDiv =
document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list");
if (count > 1) { innerDivs = containerDiv.getElementsByClassName("msg"); if
(innerDivs != undefined) { innerDivsCount = innerDivs.length; for (var i = 0; i
< innerDivs.length; i++) { if ("msg_" + event.data.msgtransid ==
innerDivs[i].id) { duplicate = 1; } } refChild = innerDivs[0]; } } var
cardcount; var checkbadgecount; if (innerDivs == undefined) {
localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", 1); }
document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display
= "block"; if (duplicate == 0) { if (parseInt(innerDivsCount) == 5) {
containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msg')[4]);
containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msgclear')[4]);
innerDivsCount = innerDivsCount - 1; } if ((parseInt(innerDivsCount) < 1 &&
event.data.badge_type === undefined) || event.data.badge_type === 2 ||
event.data.badge_type === 3) { var node = document.createElement("div"); var
node1 = document.createElement("div"); var textnode =
document.createTextNode(IMIChatInit.extractContent(event.data.msg)); if
(textnode.data.length > 45) { if (event.data.badge_type === undefined ||
event.data.badge_type === 2) { textnode.data = textnode.data.substr(0, 45) +
"..."; } else { textnode.data = textnode.data; } } node.className = "msg";
node.style = "cursor:pointer;"; node1.className = "msgclear"; node.id = "msg_" +
event.data.msgtransid; // Create a text node node1.id = "msgclear_" +
event.data.msgtransid; node1.style = "clear:both;";
node.addEventListener("click", function () { window.parent.postMessage({ action:
'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id
}, '*'); }); node1.addEventListener("click", function () {
window.parent.postMessage({ action: 'openchat', threadid: event.data.threadid,
proactive_id: event.data.proactive_id }, '*'); }); if (event.data.msg_from !==
undefined && event.data.msg_from !== "") { var span =
document.createElement("span"); //var span span.innerHTML = '' +
event.data.msg_from + ':'; node.appendChild(span); } else if
(event.data.msg_from === undefined || event.data.msg_from == "") { var span =
document.createElement("span"); //var span span.innerHTML = 'New Conversation:';
node.appendChild(span); } node.appendChild(textnode); var height =
document.getElementsByClassName('main-unreadchat-cont')[0].style.height; if
(height == "") { height = 70; } if (innerDivsCount == 0) { height =
document.getElementsByClassName('main-unreadchat-cont')[0].style.height =
"150px"; } /* else if (innerDivsCount == 2) { height =
document.getElementsByClassName('main-unreadchat-cont')[0].style.height =
"150px"; } else if (innerDivsCount > 2) {*/ else {
document.getElementsByClassName('main-unreadchat-cont')[0].style.height =
parseInt(height) + 60 + "px"; } var referenceNode =
document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list");
// document.querySelector('#some-element'); if (innerDivsCount == 0) {
referenceNode.appendChild(node); referenceNode.appendChild(node1); } else {
referenceNode.insertBefore(node, refChild); referenceNode.insertBefore(node1,
refChild); if ((window.innerHeight + 100) <
(document.getElementsByClassName("main-unreadchat-cont")[0].style.height)) { var
frame = document.getElementById('chatunread-frame'); var c =
frame.contentDocument || frame.contentWindow.document;
c.getElementsByTagName("body")[0].offsetHeight = '80%';
c.getElementsByTagName("body")[0].style.overflow = "auto"; } } if
(event.data.badge_type === 3) {
document.getElementsByClassName("main-unreadchat-cont")[0].style.height =
"100%"; var frame = document.getElementById('chatunread-frame'); var c =
frame.contentDocument || frame.contentWindow.document;
c.getElementsByClassName("msg")[0].style.maxHeight = "unset"; var frameheight =
c.getElementsByTagName("body")[0].offsetHeight;
document.getElementsByClassName("main-unreadchat-cont")[0].style.height =
frameheight + "px"; } } else if (event.data.badge_type === 4) { var
fullscreen_modal = document.getElementById('imichat-fullscreen-modal');
fullscreen_modal.className = 'imichat-fullscreen-modal imichat-open';
fullscreen_modal.contentWindow.postMessage({ action: 'bind_data', proactive_id:
event.data.proactive_id, threadid: event.data.threadid, msg_from:
event.data.msg_from, msg: event.data.msg, btn_chat_now_open:
IMILocalisation.getValue(_IMIchat_widget_lang,
"proactive_poupup_chat_now_button", "Chat Now"), btn_chat_now_close:
IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_close_button",
"Close") }, "*"); } cardcount =
parseInt(localStorage.getItem(event.data.fingerprint + "_" + _skey +
"_cardcount")) + 1; localStorage.setItem(event.data.fingerprint + "_" + _skey +
"_cardcount", cardcount); localStorage.setItem("fingerprint",
event.data.fingerprint); localStorage.setItem(event.data.fingerprint + "_" +
_skey + "_badgecount", count);
document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText
= count; }
document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display
= (event.data.badge_type === undefined || (event.data.badge_type === 2 ||
event.data.badge_type === 3)) ? "block" : "none"; } } catch (e) {
console.log("badgecount:" + e.msg); } }, message: function (event) { try { if
(event.data.action != null) { if (event.data.action == 'openchat') {
IMIChatInit.openchat(event); } if (event.data.action == 'badgecount') {
IMIChatInit.badgecount(event); } if (event.data.action == 'chatswitchicon') {
IMIChatInit.chatswitchicon(); //event } if (event.data.action ==
'imichat_custom_chat_fields') { if (event.data.type == 'add') { if
(_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !== undefined)
{
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'](event.data.response);
} } else if (event.data.type == 'update') { if
(_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] !==
undefined) {
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'](event.data.response);
} }//event } if (event.data.action == 'loadstyles') {
IMIChatInit.loadJQuery(_domain_name, function () {
IMIChatInit.loadwidgetStyles(event.data.message); try { if (event.data.message
!= null) { if (_IMIchat_callback_dic['imichat-widget:ready'] !== undefined) {
_IMIchat_callback_dic['imichat-widget:ready'](_attr_key);
console.log("imichat-widget:ready fired"); } //eval('imichatWidgetLoaded();');
if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !==
undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init']();
} } } catch (e) { } IMIChatInit.LaunchProactiveMsgManager(_domain_name, function
() { }); IMIChatInit.handleAbandonedChats(); }); } if (event.data.action ==
'closemodelpopup') {
document.getElementById('imichat-fullscreen-modal').className =
'imichat-fullscreen-modal'; } if (event.data.action == 'setsession') {
sessionStorage.setItem(event.data.key, event.data.value); } if
(event.data.action == 'setlocal') { localStorage.setItem(event.data.key,
event.data.value); } if (event.data.action == 'browserstorage') {
document.getElementById("divicw").innerHTML = "
\n \n \nError:
Cookies Disabled


We use cookies to enable best chat experience. Follow these directions to
re-enable cookies specific to your browser type or re-open this website in a
cookie-enabled browser.

"; console.log("Local storage not supported"); } } } catch (e) { } }, resize:
function () { try { var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'resize', width: window.outerWidth
//window.innerWidth//screen.width // document.body.clientWidth }, "*");
IMIGeneral.checkmobile(); } catch (e) { } }, LaunchProactiveMsgManager: function
(domainName, callback) { try { var widget_styles = localStorage.getItem("style_"
+ document.getElementById("divicw").getAttribute("data-bind") + "_" +
window.location.hostname); if (widget_styles == null &&
!JSON.parse(widget_styles).enable_proactive) { callback(); return; } var body =
document.getElementsByTagName('body')[0]; var script =
document.createElement('script'); script.type = 'text/javascript'; script.src =
IMIChatInit.domainName() + '/js/proactive-msg-manager.js';
body.appendChild(script); script.addEventListener('load', function (event) {
console.log('proactive manager loaded;'); var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'proactive-manager-loaded', attrkey:
document.getElementById("divicw").getAttribute("data-bind"), host:
window.location.hostname }, "*"); callback(); }); } catch (e) {
console.log("LaunchProactiveMsgManager:" + e.msg); } }, processAbandonedChats:
function (type) { var browser_fingerprint = localStorage.getItem("fingerprint");
var url = IMIGeneral.profileUrl() + "livechats/" + _attr_key + "/customers/" +
browser_fingerprint + "/abandoned?host=" + window.document.URL; url = url +
"&type=" + type; var body = JSON.stringify({ "is_reloaded": false,
"is_closechat": true }); var headers = { type: 'application/json' }; var blob =
new Blob([body], headers); navigator.sendBeacon(url); }, handleAbandonedChats:
function () { // Attach the event keypress to exclude the F5 refresh
//jQuery(window).on('keydown', function (e) { window.addEventListener('keydown',
function (e) { if (e.keyCode == 116) { _IMIchat_IsValidNavigation = true; } });
window.addEventListener("beforeunload", function (e) {
sessionStorage.setItem(_attr_key + "_imichat-reload-check", document.referrer);
console.log(document.referrer); //sessionStorage.setItem("imi_tabid",
Math.random().toString(16).slice(2)); if (_IMIchat_IsValidNavigation !==
undefined && !_IMIchat_IsValidNavigation) {
IMIChatInit.processAbandonedChats("unload"); } }); if
(window.performance.navigation.type == 1) {
IMIChatInit.processAbandonedChats("load"); } }, loadJQuery: function
(domainName, callback) { if (typeof (jQuery) !== 'undefined') { callback();
return; } var body = document.getElementsByTagName('body')[0]; var script =
document.createElement('script'); script.type = 'text/javascript'; script.src =
domainName + '/js/jquery-3.1.1.js'; body.appendChild(script);
script.addEventListener('load', function (event) { callback(); }); return; },
on: function (func_name, callback) { if (typeof callback != 'function') {
console.error('function was expected.'); return; } switch (func_name) { case
'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] =
callback; break; } }, checklocalStorage: function () { var test = 'test'; try {
localStorage.setItem(test, test); localStorage.removeItem(test); return true; }
catch (e) { return false; } }, call_previous_chats: function () { try { var
destination = document.getElementById('iframechatwindow').contentWindow; msg = {
"action": "showiframe", "host": window.location.hostname, "chatmobile":
((navigator.userAgent.indexOf("Mobile")) != -1) ? "1" : "0" };
destination.postMessage(msg, domainUrl); } catch (e) { } },
check_clear_session_chats: function () { if (document.referrer ==
sessionStorage.getItem(_attr_key + "_imichat-reload-check")) { return false; }
else if (sessionStorage.getItem(_attr_key + "_imichat-reload-check") ==
undefined) { return true; } else { console.log("Hey, Thanks for visiting
again"); return false; } } }; }(); if (IMIChatInit.checklocalStorage()) {
IMIChatInit.init(); } else { document.getElementById("divicw").innerHTML = "
\n \n \nError:
Cookies Disabled


We use cookies to enable best chat experience. Follow these directions to
re-enable cookies specific to your browser type or re-open this website in a
cookie-enabled browser.

"; console.log("Local storage not supported"); } var imichatwidget = { // get
hasInitiatedConversation() { // if
(sessionStorage.getItem("imichat_hasinitconvexist") == null) // return false; //
if (sessionStorage.getItem("imichat_hasinitconvexist") == "1") { // return true;
// } else { // return false; // } // }, hasInitiatedChat: function () { if
(sessionStorage.getItem("imichat_hasinitconvexist") == null) return false; if
(sessionStorage.getItem("imichat_hasinitconvexist") == "1") { return true; }
else { return false; } }, show: function () { //$("#divicw").show();return;
document.getElementById("divicw").style.display = 'block'; }, hide: function ()
{ // $("#divicw").hide();return; document.getElementById("divicw").style.display
= 'none'; }, /* test:function() {
if(sessionStorage.getItem("imichat_hasinitconvexist")==null) return false;
if(sessionStorage.getItem("imichat_hasinitconvexist")=="1") { return true; }
else { return false; } },*/ maximizeWindow: function () {
IMIChatInit.chatswitchicon(1); IMIChatInit.resize();
IMIChatInit.call_previous_chats(); return; }, minimizeWindow: function () {
return IMIChatInit.chatswitchicon(0); }, init: function (jsondata, callback) {
if (typeof callback != 'function') { console.error('function was expected.');
return; } var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata,
type: 'add' }, '*');
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] = callback; },
update: function (jsondata, callback) { if (typeof callback != 'function') {
console.error('function was expected.'); return; } var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata,
type: 'update' }, '*');
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] = callback; },
on: function (func_name, callback) { if (typeof callback != 'function') {
console.error('function was expected.'); return; } switch (func_name) { case
'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] =
callback; break; } } }; /* function imichatWidgetLoaded(){imi
imichatwidget.maximizeWindow(); }*/ Top
 * Products
 * Solutions
 * Support and Services
 * Company
 * How to Buy

Copyright © 2005-2023 Broadcom. All Rights Reserved. The term “Broadcom” refers
to Broadcom Inc. and/or its subsidiaries.
 * Accessibility
 * Privacy
 * Supplier Responsibility
 * Terms of Use
 * Site Map

 * 
 * 
 * 










By clicking accept, you understand that we use cookies to improve your
experience on our website. For more details, please see our Cookie Policy.

Accept Cookies

Cookies Settings


PRIVACY PREFERENCE CENTER




 * YOUR PRIVACY


 * STRICTLY NECESSARY COOKIES


 * PERFORMANCE COOKIES


 * TARGETING COOKIES

YOUR PRIVACY

When you interact with Broadcom as set forth in the Privacy Policy through
visiting any website, it may store or retrieve information on your browser,
mostly in the form of cookies. This information might be about you, your
preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience.
Cookie PolicyPrivacy Policy

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in Broadcom’s systems. They are usually only set in response to actions made
by you which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies


These cookies allow Broadcom to count visits and traffic sources so Broadcom can
measure and improve the performance of its site. They help Broadcom to know
which pages are the most and least popular and see how visitors move around the
site. All information these cookies collect is aggregated and therefore
anonymous. If you do not allow these cookies Broadcom will not know when you
have visited our site and will not be able to monitor its performance.

TARGETING COOKIES

Targeting Cookies


These cookies may be set through Broadcom’s site by its advertising partners.
They may be used by those companies to build a profile of your interests and
show you relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Back Button


BACK

Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Clear
checkbox label label
Apply Cancel
Confirm My Choices
Allow All




Broadcom Support Portal
Welcome to the Broadcom Support Portal. For a personalized experience, please
register or login.
DoneClose

support.broadcom.com Open in urlscan Pro 2606:4700:7::a5 Public Scan

Form analysis 1 forms found in the DOM

Name: hrefFm — POST #

Text Content

support.broadcom.com Open in urlscan Pro
2606:4700:7::a5 Public Scan

Form analysis
1 forms found in the DOM