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   * AI Platform The platform for generative and predictive AI.
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     * What’s New
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   * Operate Confidently scale AI and drive business value with unparalleled
     enterprise monitoring and control.
     * Deploy and Run
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     to adapt as needs evolve.
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 * Platform
    * AI Platform The platform for generative and predictive AI.
    * Learn more
    * Documentation
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    * What’s New
    * Demo Hub
    * Explore Generative AI Product Offering
   
    * Operate Confidently scale AI and drive business value with unparalleled
      enterprise monitoring and control.
    * Deploy and Run
    * Learn and Optimize
    * Observe and Intervene
   
    * Govern Unify your AI landscape, teams, and workflows for full visibility
      and oversight at scale.
    * Register and Manage
    * Audit and Approve
    * Document and Comply
   
    * Build Innovate rapidly with an open AI ecosystem that gives you the
      freedom to adapt as needs evolve.
    * Analyze and Transform
    * Train and Tune
    * Compose and Compare
   
    * 
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      deploy with flexibility.
    * Integrations
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    * By Industry
    * Healthcare and Life Science
    * Manufacturing
    * Retail
    * Financial Services
   
    * By outcome
    * AI Accelerators
    * Use Case Library
   
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   Watch Now
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    * Elevating patient care and operations
    * Increasing graduation rates 3X
   
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    * Empowering data scientists at scale
    * Saving lives with an AI-driven vaccine rollout
   
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    * Earning better results - for 90% less effort
    * Advancing affordable housing and doubling analytics productivity

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    * 
    * DataRobot Partners Unify all of your data, ETL and AI tools in our open
      platform with our Technology Partners, extend your cloud investments with
      our Cloud Partners, and connect with DataRobot Services Partners to help
      you build, deploy or migrate to the DataRobot AI Platform.
    * Partner Portal
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    * FEATURED PARTNERS
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    * 
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    * Innovate with Generative and Predictive AI

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    * INSIGHTS & EDUCATION
    * Resource Library
    * Blog
    * Events
    * Webinars
    * Wiki
    * DataRobot University
   
    * PRACTITIONER RESOURCES
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    * IN THE NEWS
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    * Press Releases
    * Media
    * Industry Recognition
   
   Fall’23 Launch Event
   Closing the Generative AI Confidence Gap with DataRobot
   Register for our virtual event today to discover how to build, operate and
   govern your generative and predictive AI solutions.
   Watch Now

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PRIVACY POLICY

Applicant Privacy Policy

 * Privacy Policy Applicability
 * Privacy Policy Updates
 * How We Collect
 * What We Collect
   * Personal Data We May Collect from You
   * Personal Data You May Provide to Us
   * Personal Data We May Receive from Third Parties
   * Personal Data Required by Contract
 * How We Use Your Data and Legal Basis for Processing
 * How We Share Your Data
 * Our Products
 * Data Retention
 * Data Security
 * Payment Information
 * Children’s Data
 * Your Data Rights
 * International Transfers of Data
 * European Residents
 * California Residents
 * Contact Us

Last Changes to Privacy Policy: March 17, 2022

This Privacy Policy (“Policy”) describes how DataRobot (“we,” “us” or “our”)
collects, uses, and discloses personal data, and the choices you have related to
this.

Please review this Policy carefully to understand our practices regarding your
personal data. If you do not agree with the practices described in this Policy,
please do not access or use our Websites or Services (defined below).


PRIVACY POLICY APPLICABILITY

This Policy is applicable to data collected through datarobot.com, DataRobot
Community, and other websites managed by DataRobot (collectively, the
“Websites”), through our software products (the “Solution”) and through any
other interactions you might have with us, such as through email newsletters,
online and in person events, and other interactive features and communications.

This Policy does not apply to any third party websites, applications or
businesses to which we link or who may link to us. You should review the privacy
policies of those third parties to understand how they may collect and use your
personal data.

DataRobot’s Master Subscription Agreement (“MSA”) governs delivery and use of
the Solution, including any data imported into the Solution by a customer or
provided by a customer to import into the Solution on a customer’s behalf
(“Customer Data”). If you are applying to work with DataRobot, please see our
Applicant Privacy Policy for additional information on how we handle your
personal data during and after the application process.


PRIVACY POLICY UPDATES

We may update the terms of this Policy at our discretion. We encourage visitors
to frequently check this page for any changes.


HOW WE COLLECT

We may collect your personal data when you:

 * Visit our Websites, through automated cookies
 * Use our Websites or Solution
 * Interact with us by communicating through the Solution, Websites, by email,
   by social media, or by telephone
 * Participate in our online communities, blogs or other forums
 * Register for or attend an online or in person event sponsored by us
 * Submit an application to work for us


WHAT WE COLLECT

The types of information we collect from you may differ depending on how you
interact with us.

PERSONAL DATA WE MAY COLLECT FROM YOU

 * Your name, username, email address, postal address, phone number, and other
   contact information
 * Your employer, job title and other employment related information
 * Records of your correspondence with us or on our forums
 * Information you provide through other types of interactions, such as surveys,
   events, social media, or other communication with us

PERSONAL DATA YOU MAY PROVIDE TO US

 * Device and connection information, including IP address, unique device
   identifiers, browser type, browser language, and other transactional
   information
 * Approximate location information based on your IP address
 * Cookies and tracking technologies that analyze your interaction with our
   emails, use of the Websites, show traffic data, and log files such as time of
   access, date of access, software crash reports, session identification
   number, access times, and referring website addresses (see our Cookie Policy
   for more information)
 * User Metrics: When you use the SaaS version of the Solution, we may
   automatically collect and analyze data about your usage of the Solution using
   our User Activity Monitor. This data includes technical logs, frequency of
   logins, number of models deployed, and feature usage and engagement. For a
   full list of data points collected through the User Activity Monitor, please
   see User Activity Monitor Report Types (collectively “User Metrics”). When
   you use the on-premise version of the Solution, we can only analyze User
   Metrics if you provide those to us or the organisation that you work for
   provides those to us. The User Activity Monitor is also accessible to your
   admin user so that customers may review their own User Metrics. For SaaS
   users, in addition to the data points collected through our User Activity
   Monitor, we may collect user interaction and navigation data, including
   clickstream and mouse tracking. When we use User Metrics for any purposes
   other than those described below, it is anonymized of personal data and
   Customer Data in accordance with applicable law.
 * Metadata: When you use the SaaS version of the Solution, we may automatically
   collect and analyze data that describes your Customer Data, models and
   projects. This includes data points such as dataset summary statistics,
   dataset size, project type, model accuracy metrics, run times, project and
   model flags or errors, specific models and blueprints run, and the parameters
   of such models and blueprints (collectively “Metadata”). When you use the on
   premise version of the Solution, we can only analyze Metadata if you provide
   it to us or the organisation you work for provides it to us. Metadata is
   always anonymized of personal data and Customer Data.

PERSONAL DATA WE MAY RECEIVE FROM THIRD PARTIES

 * Business contact information from third party providers, such as event
   co-hosts, B2B intelligence platforms, or your company, if the Solution is
   provided to you via your company
 * Publically available data from third party sources, like social media

PERSONAL DATA REQUIRED BY CONTRACT

When you sign up for a DataRobot account to access the Solution, we require
certain minimum personal information from you. This includes your name and email
address. This personal data is contractually required under our MSA, which you
must agree to in order to access the Solution. If you do not provide this data,
you will not be granted access.


HOW WE USE YOUR DATA AND LEGAL BASIS FOR PROCESSING

How we use your personal data depends on how you interact with us. The specific
purposes for which we use the data we collect about you are listed below. In
some jurisdictions, including those subject to the EU General Data Protection
Regulation (“GDPR”) or UK General Data Protection Regulation (“UK GDPR”), we may
only process your personal data when we have a legal basis to do so. Our legal
basis for processing your personal data is listed with each purpose for
processing below.

 1. To provide and support the Solution and Websites. We use your personal data
    to provide and support the Solution and Websites. As part of doing so, we
    may send you service announcements, technical notices, security alerts,
    billing and support-related messages related to your account or transactions
    with us, through the Solution or by email. You may not opt out of these
    messages, as they are considered part of the Solution.
    Legal Basis for Processing: We may have a contractual obligation to you, or
    to your company, to provide you with access to and support for the Solution,
    which requires the processing of your personal contact data. Otherwise, we
    have a legitimate interest in providing you access to and support for our
    Websites.

 * To provide an individualized experience on the Solution and Websites. We use
   the information we collect to personalize content and experiences on our
   Solution and Websites, to better understand your interests and make
   personalized recommendations based on your interests, and tailor your
   experience with us to your preferences.
   Legal Basis for Processing: We have a legitimate interest in processing your
   personal data to improve your experience with us.

 * To understand and manage our relationship with you. We use your personal data
   to understand your use of the Solution and Websites so that we can monitor
   the health of our relationship with you, and for our enterprise users,
   identify usage trends and suggest new services or features based on your
   company’s usage of the Solution. We also report this data back to our
   enterprise customers, so that you can maximize your company’s use of our
   Solution.
   Legal Basis for Processing: We have a legitimate interest in making sure that
   you are getting the full value out of your use of the Solution and Websites,
   identifying product champions, and making suggestions to optimize your usage
   or subscriptions.

 * To communicate with you. We will send you emails or otherwise communicate
   with you in response to your questions, feedback or comments. For example, we
   will respond to comments on our Community boards, and answer questions sent
   to us through the Websites. We may also contact you with personalized
   messages via email, telephone, or on social media if we identify that because
   of your experience or background that our Solution might be of particular
   interest to you. You can also opt into receiving emails about new product
   features and services. You can always opt out of these communications by
   following the opt out instructions in the message or by contacting us through
   the contact information listed below.
   Legal Basis for Processing: We have a legitimate interest in corresponding
   with you when you have contacted us, or when we have identified you may have
   a particular interest in the Solution (when not prohibited by law).
   Otherwise, when processing your personal data for marketing communications,
   we rely on your consent.

 * To create anonymous data for use in product development. We may remove
   personal identifiers from data containing personal information so that it
   cannot be traced back to an individual, and aggregate it by combining it with
   the data from multiple sources and/or individuals. We may use this data to
   understand feature adoption and feature gaps, make product depreciation
   decisions, and make product development decisions. When using collected data
   for product development, we will always remove all personal data and Customer
   Data.
   Legal Basis for Processing: We have a legitimate interest in creating
   anonymized data so that we can use that data to improve the Solution.

 * For security, compliance, fraud prevention and safety. We may use your
   personal data as we believe appropriate to investigate or prevent violation
   of the law, our MSA, our Terms of Service, to secure the Solution, to protect
   our, your or others’ rights, privacy, safety or property; and to protect,
   investigate and deter against fraudulent, harmful, unauthorized, unethical or
   illegal activity. We may also use the information we collect about your
   device to detect users violating our MSA or Terms of Service and prevent
   further violations.
   Legal Basis for Processing: We have a legitimate interest in protecting
   ourselves and our users against unauthorized use of our Solution and Websites
   to ensure the security of the data processed within them. We are also
   obligated to process certain personal data to monitor compliance with our MSA
   and performance of other agreements we may have with you.

 * For compliance with law or to investigate legal claims. We may use your
   personal data to comply with applicable laws, lawful requests and legal
   process, such as to respond to subpoenas or requests from government
   authorities. We may also use your personal data where permitted by law in
   connection with any legal investigation and to prosecute or defend legal
   claims.
   Legal Basis for Processing: In certain rare circumstances, we may rely on
   compliance with a legal obligation or protection of vital interests in the
   event of a legal investigation or request from a law enforcement or
   governmental entity. As a global company, there are a wide variety of laws
   that might compel processing of your data under this legal basis, but they
   may include the following types of laws: civil and commercial laws, criminal
   laws, consumer laws, and corporate and taxation laws.

 * With your consent. In some cases we may ask for your consent to collect, use
   or share your personal data in ways we have not described here. When we do
   that, we will always record your consent and you may change your mind and opt
   out by contacting us via the methods listed in the Contact Us section


HOW WE SHARE YOUR DATA

Except for as mentioned below, we do not share your personal data with any other
companies. We will not sell or rent your personal data as part of a customer
list or similar transaction.

We may share your personal data as follows:

 * With Affiliates. We may share your personal data with our subsidiaries, joint
   ventures, or other companies under common control, in which case we will
   require those entities to honor this Privacy Policy. As a global company, we
   have employees employed by subsidiary companies across the world. We may
   share any of the data listed above with any of these affiliated companies.
 * With Business Partners. We may share your personal data with our business
   partners with whom we develop product integrations for our users, or partners
   who help us host our events. For our event partners, we will only share your
   contact data, and only if you have consented to it at the time of
   registration. If you would like to withdraw your consent you can contact us
   as provided in the Contact Us section.
 * With Third Party Agents and Service Providers. We have third party agents and
   service providers that perform functions on our behalf, such as hosting,
   billing, push notifications, storage, bandwidth, content management tools,
   analytics, customer service, fraud protection, etc. These entities may have
   access to your personal data to the extent needed to perform their services.
   All such third parties are contractually obligated to maintain the
   confidentiality and security of your personal data, and are restricted from
   using your personal data other than to provide their services.
 * With Social Media Widgets. Our Websites may include social media features,
   such as Facebook, Twitter, Instagram and Tumblr widgets. These features may
   collect your IP address, the pages you visit on the Websites, and set cookies
   to enable the features. They are either hosted by a third party or directly
   on our Websites. Your interactions with these features are governed by the
   privacy policy of the company providing them, not this Policy.
 * By Linking to Third Party Sites. Our Websites may link to other websites or
   services operated by third parties, whose privacy practices may differ from
   ours and are governed by their own privacy policies, not this Policy. We do
   not control or endorse any of these third party websites or services, and we
   encourage you to carefully review the privacy policy of any website you
   visit.
 * With Law Enforcement, Government Entities, and Other Companies and
   Organizations. In rare circumstances, we may share your personal data with
   law enforcement or governmental entities for compliance with the law or to
   investigate legal claims. In the event of confirmed fraudulent activity, we
   may also exchange information with other companies and organizations for
   fraud protection.
 * Through Business Transfers. We may sell, transfer or otherwise share some or
   all of our business or assets, including your personal data, in connection
   with a business deal (or potential business deal) such as a merger,
   consolidation, acquisition, reorganization, sale of assets or in the event of
   bankruptcy.


OUR PRODUCTS

The Solution may be used to process personal data on behalf of you, our
customer. We may not have any direct relationship with the individuals to whom
the data belongs. Individuals who would like to access, correct or delete
personal data processed by us on behalf of our customers should direct their
questions to our customers, who are the data controllers. We use and disclose
this personal data as permitted by our customer agreements and as required by
law.


DATA RETENTION

We will retain your personal data as needed to fulfill the purposes for which it
was collected. We may retain your information as needed to provide you services,
comply with our business requirements and legal obligations, resolve disputes
and enforce our rights and agreements.

Following termination or deactivation of your account, we will delete your
Customer Data, and anonymize your User Metrics, but may retain your contact
information, user profile, and other personal data in our records. When the
purpose for which your personal data was collected no longer exists and there is
not a business or legal reason to retain your personal data, DataRobot will
securely delete or anonymize your data. To request deletion of your personal
data before the expiry of our retention period, please see the Contact Us
section.


DATA SECURITY

We take security very seriously. We take appropriate measures, including
organizational, technical, and physical precautions to help protect against
unauthorized access to, alteration of, or destruction of your personal data.

While we follow industry standards and best practices to protect your data, no
transmission of data over the Internet or any public network can be guaranteed
to be 100% secure.


PAYMENT INFORMATION

Any payment card information you use to make a purchase with us is collected and
processed directly by our payment processor, Stripe, Inc. We will never receive
or store your full payment card information. You should review Stripe’s privacy
policy prior to making a purchase.


CHILDREN’S DATA

The Services and Websites are not directed to anyone under the age of 18. A
parent or guardian who becomes aware that his or her child under the age of 18
has provided us with personal data may Contact Us and we will attempt to delete
the child’s data as soon as possible.


YOUR DATA RIGHTS

We respect your control over your personal data and, upon request, we will
confirm whether we hold or are processing data that we have collected from you.
You also have the right to amend or update inaccurate or incomplete personal
data, request deletion of your personal data, or request that we no longer use
it. Under certain circumstances we will not be able to fulfill your request,
such as if it interferes with our regulatory obligations, affects legal matters,
we cannot verify your identity, or fulfillment involves disproportionate cost or
effort, but in any event we will respond to your request within a reasonable
timeframe and provide you an explanation.

You can always contact us as provided in the Contact Us section to exercise
these rights. You may also be able to take action yourself through the methods
listed below.

 * View, correct and delete your account information. If you use the Solution or
   have an account through our Websites, you can view, update and delete certain
   information directly through your account.
 * Opt out of communications. You can opt out of receiving future marketing
   communications from us by clicking the unsubscribe link within a marketing
   email, by responding to our emails with the subject line “Opt Out,” or by
   updating your profile settings. Please note that you generally can’t opt out
   of service related communications.
 * Deactivate your account. If you would like to stop using our Solution, you or
   your administrator may be able to deactivate your account. Please be aware
   that depending on how you use our Solution and Websites, this may not delete
   all of your information.
 * Turn off cookies. See our Cookie Policy to learn how to control browser based
   cookie controls.


INTERNATIONAL TRANSFERS OF DATA

We are a global company headquartered in the United States, with entities,
operations and service providers situated around the world. Your personal data
may be transferred outside of your local jurisdiction, to countries without an
adequacy decision by the European Commission. We have put appropriate safeguards
in place to ensure that your personal data receives an adequate level of
security regardless of the country in which it is processed. This includes
entering into agreements with written assurances from our services providers,
including, as required, standard contractual clauses for the transfer of
personal data as approved by the European Commission and the British Information
Commissioner’s Office. Depending on the particular circumstances of the
transfer, we may use the GDPR Standard Contractual Clauses Controller –
Controller, Controller – Processor, or Processor – Processor, and/or the UK
Standard Contractual Clauses Controller – Controller or Controller to Processor.
Our standard contractual clauses can be provided upon request.


EUROPEAN RESIDENTS

If you are located in the European Economic Area, Switzerland, or United
Kingdom, you have additional data privacy rights that include the right to:

 * Access, correct update or request deletion of your personal information
 * Object to the processing of your personal information, ask us to restrict
   processing of your personal information, or request portability of your
   personal information
 * Opt out of marketing communications we send you at any time
 * Withdraw your consent for processing, if we are processing your personal data
   based on consent. Note that withdrawing consent does not affect the
   lawfulness of processing based on consent before its withdrawal; and
 * Make a complaint to a data protection authority about or collection and use
   of your personal data.

To exercise these rights, please contact us as provided in the Contact Us
section below.


CALIFORNIA RESIDENTS

This Policy contains a list of the categories of personal data we collect, and
have collected for the past twelve months.

If you are a California resident, you may have additional rights under the
California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act
(“CPRA”) that include the right to:

 * Request access, correction and deletion of your personal information;
 * Opt out of the sale of your personal information; and
 * Not be discriminated against for exercising one of your CCPA/CPRA privacy
   rights.

Please note that we do not sell the personal data that we collect.

To exercise your rights, please contact us as provided in the Contact Us
section. You will not be discriminated against for exercising your privacy
rights under the CCPA and CPRA. In order to protect your personal data from
unauthorized access or deletion, we may require you to provide additional
information for verification. If we can’t verify your identity, we will not
provide or delete your data.


CONTACT US

If you have any questions about this Policy, or to exercise any of your data
privacy rights, please email us at privacy@datarobot.com. You can also contact
us at our mailing address below:

225 Franklin Street, Floor 13

Boston, Massachusetts 02110

USA

Attn: Data Protection Officer

We’ve updated the terms of the DataRobot Privacy Policy. By continuing you
confirm that you’ve read and understood the Policy. Read Policy

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accelerate AI from idea to impact. With over a decade at the forefront of AI
innovation, we know what it takes to make a real difference – to your bottom
line, to your business vision, and to the world around us.

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