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exlhealthproviderportal.exlservice.com Open in urlscan Pro
45.60.44.19  Public Scan

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URL: https://exlhealthproviderportal.exlservice.com/
Submission: On August 29 via manual from US — Scanned from CA

Form analysis 1 forms found in the DOM

<form class="py-4">
  <div class="mb-3 positionRel">
    <label for="basic-url1" class="form-label">Hospital (Or) Pharmacy (Or) Provider (Or) Your Name</label>
    <div class="input-group">
      <span class="input-group-text" id="basic-addon1"><img src="images/username.svg" alt="Username"></span>
      <input type="text" class="form-control input_error" maxlength="100" id="inputUsername" placeholder="Hospital (or) Pharmacy (or) Provider (or) Your Name ">
    </div>
    <div class="error-msg alert-bubble-sm" id="UserNameError" style="display: none;"> Username should not be less than 3 characters. </div>
  </div>
  <div class="mb-3">
    <label for="basic-url2" class="form-label">Email Address</label>
    <div class="input-group">
      <span class="input-group-text" id="basic-addon2"><img src="images/mail.svg" alt="Email"></span>
      <input type="email" class="form-control input_error" placeholder="abcd@domain.com" id="email">
      <div class="error-msg alert-bubble-sm" id="EmailError" style="display: none;"> Please enter a valid Email Address. </div>
    </div>
  </div>
  <div class="mb-3 referenceKeyfieldWrapper">
    <label for="basic-url6" class="form-label">Reference Key</label>
    <div class="input-group referenceKeyContainer ">
      <span class="input-group-text infoIcon" id="refKeyTooltip" data-bs-toggle="tooltip" data-bs-title="Please check footer
									section of letter request to know your Reference Key.
									It will be right next to the barcode value. Also note
									the Reference Key is your one-time authentication key
									which will expire post completion of this transaction.">
        <img src="images/Info_Icon.svg">
      </span>
      <div class="referenceKey">
        <div class="referenceKeyWrapper">
          <div id="RefKeyLogIn" class="referenceKeySubWrapper ReferenceKeySection">
            <input type="text" class="ref_place_login refKey" id="0" minlengt="2" maxlength="2" data-index="0">
            <input type="text" class="ref_place_login refKey" id="1" minlengt="2" maxlength="2" data-index="1">
            <input type="text" class="ref_place_login refKey" id="2" minlengt="2" maxlength="2" data-index="2">
            <input type="text" class="ref_place_login refKey" id="3" minlengt="2" maxlength="2" data-index="3">
            <input type="text" class="ref_place_login refKey" id="4" minlengt="2" maxlength="2" data-index="4">
            <input type="text" class="ref_place_login refKey" id="5" minlengt="2" maxlength="2" data-index="5">
            <input type="text" class="ref_place_login refKey" id="6" minlengt="2" maxlength="2" data-index="6">
            <input type="text" class="ref_place_login refKey" id="7" minlengt="2" maxlength="2" data-index="7">
            <span class="btnReActivate" style="display: none;"></span>
            <span class="reactivatePopup" style="display: none;">
              <span class="close-icon-popup"></span>
              <h5> Reactivate Reference Key</h5>
              <p>The reference key has expired. To reactivate, click the <strong>Reactivate</strong> button</p>
              <p class="secLink">
                <span>If you have any unused reference key, click <strong>Close</strong> button to proceed.</span>
                <span>For other options on how to send medical records, <a target="_blank" href="https://www.exlservice.com/how-to-send-medical-records"><strong>Click here.</strong></a></span>
              </p>
            </span>
          </div>
          <div class="error-msg alert-bubble-sm" id="refkeyError" style="display: none;"></div>
        </div>
      </div>
    </div>
  </div>
  <div class="mb-3">
    <div class="mb-1 captcha-login">
      <div class="d-flex align-items-center captcha-img-section">
        <img class="captcha-img"
          src="data:image/png;base64,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"
          id="imgCaptcha" title="Captcha" alt="Loading...">
        <svg onclick="PortalLogin.refreshCaptcha();" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"
          class="feather feather-rotate-ccw">
          <polyline points="1 4 1 10 7 10"></polyline>
          <path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"></path>
        </svg>
      </div>
      <div class="captcha-input">
        <input type="text" class="form-control" maxlength="6" id="txtCaptchaCode" data-enterkeytarget="#ValidateBtn" placeholder="Please enter Captcha" required="">
        <input type="hidden" id="hdnKey" value="3ab73eff-94ce-4adf-aa00-b34b0614047f">
      </div>
    </div>
    <div>
      <button id="Login" type="button" onclick="return PortalLogin.insertProviderPortalActivity();" class="login_btn btnLogin btnSlideAction pageChangeBtn play btn btn-dark btn-primary float-end custom_disabled" name="about" disabled="disabled">
        Login </button>
    </div>
    <label style="font-weight:semibold;color:red;" id="lblmsg"></label>
  </div>
  <div>
    <input type="hidden" id="portalNotificationData">
  </div>
  <label class="panelLink" id="btn1">
    <div class="pulsating-circle"></div>
  </label>
  <input type="hidden" name="as_sfid" value="AAAAAAWtfRxZRI8zDqG8NZbqHLvE3HH1t0O-pQIpyGavUwfV50RUfkx7WzuXc6YdSnuPERy2eFsNG0x0UQFdENK7hoRadBKSi9gFkJeblRrdNvSzl8zYdRsAoJ8ijqw49QeSwVAMvPF0_Zj3-h2HxeZsDyb8E_ND396T-2ABvftCTmYmug=="><input type="hidden"
    name="as_fid" value="e81472f216ebe7cfd011d35c40afbbfc02ccf587">
</form>

Text Content

Loading...


 * You can view back the notification from here
   System Notification
 * FAQ
 * User Manual
 * Call
 * E-Mail
 * Feedback

Please contact EXL by phone:
Dial: 833-717-0378, press 0 ×
Reach out to us at pre.audit@exlservice.com ×
Hide until the next annoucement
×
Select a question from the following FAQ list:



LOGIN TO UPLOAD DOCUMENTS



Hospital (Or) Pharmacy (Or) Provider (Or) Your Name

Username should not be less than 3 characters.
Email Address
Please enter a valid Email Address.
Reference Key

REACTIVATE REFERENCE KEY

The reference key has expired. To reactivate, click the Reactivate button

If you have any unused reference key, click Close button to proceed. For other
options on how to send medical records, Click here.


Login



{RESPONSETYPENAMETEXT}

×
Select document type




× The document(s) you are trying to upload does not follow the required document
naming convention. Preferred naming convention is “PatientName_Audit.PDF” for
successful upload and attachment.


YOUR FILES ARE BEING UPLOADED...

Uploaded - of
Upload Speed -
Time Remaining - Time Remaining - secs


Please do not hit refresh or browse back button or close the window, By doing
so, you will lose all your selected documents and this upload process will fail.

Uploaded Files

Documents are successfully uploaded to EXL Health. We will send you a
confirmation email once all the uploaded documents are scanned successfully in
our server.

Reference Key Audit ID Document Name Document Size Uploaded Date

Authenticate and Upload Download Print

Documents are successfully uploaded to EXL Health. We will send you a
confirmation email once all the uploaded documents are scanned successfully in
our server.

Reference Key Audit ID Document Name Document Size Uploaded Date


Add Key Search Key
Add Reference Key



Search Key
add Reference Key
 * 

Welcome to EXL Health's Provider Portal

The use of this portal is provided with the understanding that it will be used
responsibly and confidentially for the sole purpose of uploading Medical and
Pharmacy Records in support of claims selected for audit.

We advise you to enter the Reference Key correctly and upload the Medical
Records pertaining to the same Reference Key to correctly process and attach to
EXL audit.

Medical Record / Invoice Uploads
 1. Provider Portal supports Medical Record upload in only PDF format.
 2. Medical Record Invoices should be uploaded in the Portal by selecting
    Invoice Records from the Select Document Type drop-down list.
    1. During upload, please note that Medical Records and Invoices must be
       added separately for the same Reference Key
 3. All Medical records uploaded here should follow the below document naming
    convention
    * PatientName_AuditID.PDF (Preferred)

Pharmacy Record Uploads
 1. Provider Portal supports Pharmacy Record upload in JPG/JPEG and PDF format.
 2. Pharmacy Records uploaded in the Portal should have appropriate document
    type selected from the Select Document Type drop-down list.

We will track all information and documents entered on this page for our
security and quality purposes.

Deny Accept


SELECT THE REFERENCE KEY FROM LEFT PANEL AND UPLOAD FILES


Attach and Upload Documents



UPLOAD FILE

To enable the upload section, Please select the reference key from the left
panel.
Select the Switch button to enable upload files


Total Allowed 1.90 GB



Available 1.90 GB

Upload & Attach


Confirm the Patient Name on the Request letter with selected Reference key
matches the selected files.

Don't show this message again
Proceed to Upload
Chat

Click Here


Hi There,
|
How Can I Help?
|
Username should not be less than 3 characters.
Please enter a valid Email Address.
Reference key is incorrect.Please re-enter the correct reference key.
Submit
{CAPTION}
{OPTIONS}

 * {TEXT}

{MESSAGE}
{MESSAGE}
{CAPTION}

Submit
{CAPTION}
Submit
Available Addresses
{ADDRESSPLACEHOLDER}
Change Contact

Address - {ADDRESSTYPE}

Address: {FULLADDRESS}
City: {CITY}
Phone: {PHONE}
Fax: {FAX}
Email: {EMAIL}

Enter either Tax ID or NPI

or
Enter either Tax ID or NPI
Submit
Tax ID Validated

Edit Selected Contact

Highlighted fields are mandatory




Please enter a valid phone number
Please enter a valid fax number
Please enter a valid email ID
Note: Fax number length must be more than 6 characters and allows numeric,
space, +, -, (, ) only. You can add multiple Fax numbers and Email IDs separated
by comma or semicolon
Save Cancel
Disclaimer:
Audit status information is updated frequently throughout the audit process.For
specific audit results, findings explanations, clinical notes and additional
instructions please refer to the detail guidance provided in the correspondence
that you will or have already received. If you require more assistance please
contact us via the EXL Provider Portal’s “Ask a Question” feature.Alternatively,
please email or call EXL Health using the contact information provided on your
audit correspondence.

WE VALUE YOUR INSIGHTS: PLEASE TAKE 3 MINUTES TO SHARE YOUR FEEDBACK.

LET'S GET STARTED!

HOW WOULD YOU RATE YOUR EXPERIENCE TODAY?



WE REGRET THAT YOUR EXPERIENCE DID NOT MEET YOUR EXPECTATIONS.

UNDERSTANDING YOUR FEEDBACK IS IMPORTANT FOR US IN ORDER TO IMPROVE. PLEASE
SELECT THE FEATURE THAT DID NOT MEET YOUR EXPECTATIONS.

Medical Record Upload Reactivation of Reference Key Chat Bot Other

WHICH PART OF "MEDICAL RECORD UPLOAD" FEATURE DID YOU FIND CHALLENGING?

Document Type Document Size Upload Time Other

WHICH PART OF "REACTIVATION OF REFERENCE KEY" FEATURE DID YOU FIND CHALLENGING?

Reference Key Itself Complex Reactivation Procedure Other

WHICH PART OF "CHAT BOT" FEATURE DID YOU FIND CHALLENGING?

Self Service Response Custom Queries Speedy Response Other

IF YOU FOUND SOME OTHER FEATURE TO BE CHALLENGING, PLEASE PROVIDE ADDITIONAL
DETAIL. WHAT AREA WERE YOU ATTEMPTING TO TAKE ADVANTAGE OF:

User Manual Communication with EXL Other

PLEASE TAKE A MOMENT TO SHARE ANY ADDITIONAL COMMENTS OR SUGGESTIONS FOR
IMPROVEMENT. THANK YOU FOR PARTICIPATING IN OUR FEEDBACK SURVEY.



WE APPRECIATE YOUR POSITIVE FEEDBACK!

TO CONTINUE ENHANCING OUR SERVICES AND THE USER EXPERIENCE, WE INVITE YOU TO
SHARE MORE ABOUT WHAT YOU ENJOYED OR FOUND PARTICULARLY SATISFACTORY. PLEASE
SELECT WHICH FEATURE YOU WOULD LIKE TO COMMENT ON TODAY:

Medical Record Upload Reactivation of Reference Key Chat Bot Other

PLEASE TAKE A MOMENT TO SHARE ANY ADDITIONAL COMMENTS OR SUGGESTIONS FOR
IMPROVEMENT. THANK YOU FOR PARTICIPATING IN OUR FEEDBACK SURVEY.



Please do not show this survey again for next 30 days.

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