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Effective URL: https://www.pge.com/en_US/about-pge/company-information/privacy-policy/privacy.page?WT.mc_id=Vanity_privacy
Submission: On May 23 via api from GB — Scanned from GB
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Skip To Main Content Open NavigationMenu EMERGENCIES * Report A Gas Leak * DOWNED POWER LINE * Power Outage * NOT SURE SAFETYCONTACT PG&E ENGLISH * Español * 中文 * русский * 한국어 * Tiếng Việt * tagalog * 日本語 * Hmoob * ਪੰਜਾਬੀ * ខ្មែរ * عربي * فارسی * हिन्दी * ไทย * Português Sign In Welcome,userSign Out SearchOpens a modal window * Residential Selected * Small & Medium Business * Large Business * YOUR ACCOUNT Account Overview * View Your Account Dashboard * CCA (Community Choice Aggregation) Your Bill * View & Pay Your Bill * Ways to Pay * Make Payment Arrangements * Understand Your Bill * Compare Your Bills * Paperless Billing * Budget Billing Account Management * Manage Your Account * About Online Accounts * Your Energy Use * Profile Preferences * Alerts and Notifications * Help Center * Share My Data Program Close Navigation * CUSTOMER SERVICE Home Services * Start or Stop Service * Streetlight Outages * Solar Interconnection * Learn About Electrification * Pilot Light Appointments * Tree Work (Vegetation Management) Help * Scams * Claims * Report Energy Theft * Securing Your Smart Home * Help Center * Contact PG&E BUILDING AND RENOVATION * Overview * Understand the Process * Getting Started Guides * Building and Renovation FAQ * Manage Your Projects Other Services * Property Managers & Owners * Language Services * Electric Undergrounding Program * Departing Load * Brochures and Forms * Alternative Energy Providers (Energy Choice) * Supported Browsers Close Navigation * OUTAGES Electric Outages * View or Report Outages * Report Downed Power Line * Report a Streetlight Outage * Outage Notifications * Rotating Outages * Enhanced Powerline Safety Settings * Types of Outages Gas Outages * View Gas Outage Alerts * Report Gas Leak PUBLIC SAFETY POWER SHUTOFF * PSPS updates and alerts * Learn about PSPS * Prepare for a PSPS * Why PSPS events occur * Preventing wildfires and minimizing PSPS outages * PSPS support * Medical Baseline Program Planning & Preparedness * Planned Maintenance Outages * Safety & Preparedness Close Navigation * RATE PLANS Rate Plan Options * Time-of-Use Rate Plans * Tiered Rate Plan * Solar & Renewable Energy Plans * Electric Vehicle Base Plan * Electric Home Rate Plan * SmartRate™ Add-on Learn About Rate Plans * Review Your Rate Plan Choices * Understanding Rate Plans and Pricing * Common Rate Terms * How Rates Are Set Close Navigation * SAVE ENERGY & MONEY Analyze Your Usage * Home Energy Checkup * Your Usage * Accessing Your Data Savings Solutions & Rebates * Rebates by Product * Multifamily Rebates * Solutions by Level of Investment * How to Apply * Plug-in Electric Vehicles * Private Solar * Energy Incentive Programs Savings Programs * Energy Savings Programs Overview * Zero Net Energy Program * LED Lighting * Third Party Programs Help Paying Your Bill * Payment Assistance Overview * One-time Assistance * Longer-Term Assistance * Energy Reduction & Weatherization * Community Partnerships * CARE (California Alternate Rates for Energy) * Medical Baseline Program Resources * Everyday Tips * Summer Tips * Winter Tips * Home Tips * Energy Efficiency Resources * External Resources * Energy Alerts Close Navigation * SOLAR & VEHICLES Private Solar * How to Get Started * Understand the Process * Understand Your Bill * Monitor and Maintain Your System OTHER ENERGY OPTIONS * Solar Hot Water Heating * Solar Choice Rates * Learn About Electrification * Battery Storage * Battery Storage Incentives * Natural Gas Vehicles Electric Vehicles * Getting Started * Charging * Rates * Resources & FAQ Close Navigation * IN YOUR COMMUNITY Your Community * Safety Issue Reporting App * Projects Education Programs * Resources for Educators Local Environment * Peregrine Falcons * Diablo Canyon Trails PG&E Gives Back * Our Coworkers * Better Together Giving Program Close Navigation EMERGENCIES * Report A Gas Leak * DOWNED POWER LINE * Power Outage * NOT SURE Close SEARCHED FOR SearchSearch Oops. Try your search again without the ":" (colon) or the "=" (equal sign). These characters are not supported. Show exact matches only VIEW TOP PGE.COM SEARCHES CARE. Find out if you qualify for a discount. Rebates. Explore PG&E rebates for your home.Outages. Report and view electric outages.Medical Baseline Allowance. Learn how to apply.Jobs/Careers. Find out about jobs at PG&E.Solar power. Get started with clean energy.Paperless billing. Find out how to sign up. Close Navigation * Residential * Small & Medium Business * Large Business * Sign In * Welcome,userSign Out -------------------------------------------------------------------------------- * SAFETY -------------------------------------------------------------------------------- * CONTACT PG&E -------------------------------------------------------------------------------- * ENGLISH * Language -------------------------------------------------------------------------------- * ENGLISH -------------------------------------------------------------------------------- * Español -------------------------------------------------------------------------------- * 中文 -------------------------------------------------------------------------------- * русский -------------------------------------------------------------------------------- * 한국어 -------------------------------------------------------------------------------- * Tiếng Việt 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SERVICE * OUTAGES * RATE PLANS * SAVE ENERGY & MONEY * SOLAR & VEHICLES * IN YOUR COMMUNITY * YOUR ACCOUNT * Account Overview * Your Bill * Account Management * Account Overview * View Your Account Dashboard * CCA (Community Choice Aggregation) * Your Bill * View & Pay Your Bill * Ways to Pay * Make Payment Arrangements * Understand Your Bill * Compare Your Bills * Paperless Billing * Budget Billing * Account Management * Manage Your Account * About Online Accounts * Your Energy Use * Profile Preferences * Alerts and Notifications * Help Center * Share My Data Program * CUSTOMER SERVICE * Home Services * Help * BUILDING AND RENOVATION * Other Services * Home Services * Start or Stop Service * Streetlight Outages * Solar Interconnection * Learn About Electrification * Pilot Light Appointments * Tree Work (Vegetation Management) * Help * Scams * Claims * Report Energy Theft * Securing Your Smart Home * Help Center * Contact PG&E * BUILDING AND RENOVATION * Overview * Understand the Process * Getting Started Guides * Building and Renovation FAQ * Manage Your Projects * Other Services * Property Managers & Owners * Language Services * Electric Undergrounding Program * Departing Load * Brochures and Forms * Alternative Energy Providers (Energy Choice) * Supported Browsers * OUTAGES * Electric Outages * Gas Outages * PUBLIC SAFETY POWER SHUTOFF * Planning & Preparedness * Electric Outages * View or Report Outages * Report Downed Power Line * Report a Streetlight Outage * Outage Notifications * Rotating Outages * Enhanced Powerline Safety Settings * Types of Outages * Gas Outages * View Gas Outage Alerts * Report Gas Leak * PUBLIC SAFETY POWER SHUTOFF * PSPS updates and alerts * Learn about PSPS * Prepare for a PSPS * Why PSPS events occur * Preventing wildfires and minimizing PSPS outages * PSPS support * Medical Baseline Program * Planning & Preparedness * Planned Maintenance Outages * Safety & Preparedness * RATE PLANS * Rate Plan Options * Learn About Rate Plans * Rate Plan Options * Time-of-Use Rate Plans * Tiered Rate Plan * Solar & Renewable Energy Plans * Electric Vehicle Base Plan * Electric Home Rate Plan * SmartRate™ Add-on * Learn About Rate Plans * Review Your Rate Plan Choices * Understanding Rate Plans and Pricing * Common Rate Terms * How Rates Are Set * SAVE ENERGY & MONEY * Analyze Your Usage * Savings Solutions & Rebates * Savings Programs * Help Paying Your Bill * Resources * Analyze Your Usage * Home Energy Checkup * Your Usage * Accessing Your Data * Savings Solutions & Rebates * Rebates by Product * Multifamily Rebates * Solutions by Level of Investment * How to Apply * Plug-in Electric Vehicles * Private Solar * Energy Incentive Programs * Savings Programs * Energy Savings Programs Overview * Zero Net Energy Program * LED Lighting * Third Party Programs * Help Paying Your Bill * Payment Assistance Overview * One-time Assistance * Longer-Term Assistance * Energy Reduction & Weatherization * Community Partnerships * CARE (California Alternate Rates for Energy) * Medical Baseline Program * Resources * Everyday Tips * Summer Tips * Winter Tips * Home Tips * Energy Efficiency Resources * External Resources * Energy Alerts * SOLAR & VEHICLES * Private Solar * OTHER ENERGY OPTIONS * Electric Vehicles * Private Solar * How to Get Started * Understand the Process * Understand Your Bill * Monitor and Maintain Your System * OTHER ENERGY OPTIONS * Solar Hot Water Heating * Solar Choice Rates * Learn About Electrification * Battery Storage * Battery Storage Incentives * Natural Gas Vehicles * Electric Vehicles * Getting Started * Charging * Rates * Resources & FAQ * IN YOUR COMMUNITY * Your Community * Education Programs * Local Environment * PG&E Gives Back * Your Community * Safety Issue Reporting App * Projects * Education Programs * Resources for Educators * Local Environment * Peregrine Falcons * Diablo Canyon Trails * PG&E Gives Back * Our Coworkers * Better Together Giving Program Close YOUR SESSION WILL TIME OUT SHORTLY For your security, you will be logged out of your session in 5 minutes. Continue session Close YOUR SESSION HAS TIMED OUT For your security, you have been logged out of your session due to inactivity. Please log in again. ABOUT PG&ECompany InformationPrivacy Center PRIVACY CENTER HOW WE PROTECT YOUR INFORMATION At PG&E, we understand how important it is to protect the information that you provide to us. This is an obligation that we take seriously. Read our privacy policies below to find out how we put our commitment to protecting your information into practice. PG&E'S PRIVACY POLICY Learn about how we use the information we collect, including information gathered on our website and online services. Review our privacy policy EMPLOYEE, JOB APPLICANT AND CONTRACTOR NOTICE Find out which categories of personal information we collect, use and share about our employees, job applicants and contractors. Review the employee, job applicant and contractor notice ACCESSING, COLLECTING, STORING, USING AND DISCLOSING ENERGY USAGE INFORMATION Learn about how we use energy data, including data gathered from SmartMeters™. How we protect your energy usage information CALIFORNIA CONSUMER PRIVACY ACT FAQS Learn about the most commonly asked "help" topics. Review CCPA frequently asked questions DIGITAL COMMUNICATIONS POLICY Learn how we plan to interact with you through voice, text messages, emails, and other forms of digital communications. Review our Digital Communications Policy RELATED LINKS Read our website terms of use. Visit Disclosure Find our digital communications policy. Visit Digital Communications Policy Learn about our community guideline for social media. Visit Community Guidelines for PG&E Social Media Properties About PG&E Company InformationWorkshops & EventsSitemap PG&E NewsroomFor Our Business PartnersEnvironmentCareersOpens in new Window.First Responder ResourcesOpens in new Window. AccessibilityRegulationPrivacySecurityTerms & ConditionsSite FeedbackOpens in new Window. Help CenterOpens in new Window.Contact PG&EDo Not Sell My Personal InformationConnect With PG&E * Connect with PG&E on FacebookOpens in new Window. * Connect with PG&E on TwitterOpens in new Window. * Connect with PG&E on LinkedinOpens in new Window. * Connect with PG&E on YouTubeOpens in new Window. * Connect with PG&E on InstagramOpens in new Window. * Connect with PG&E on PgeCurrentsOpens in new Window. ©2023 Pacific Gas and Electric Company This website uses cookies. To learn more,visit ourPrivacy Policy orupdate your cookie settings. Accept All Cookies MANAGE COOKIE PREFERENCES PG&E collects certain personal information about you in order to provide products and services to you. We also share information about your use of our site with our social media, advertising and analytics partners. PG&E does not sell your personal information for any monetary value. Under California law, collection of data through third-party cookies for targeted advertising and similar purposes may be considered a “sale.” When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose to opt out of the sale of your personal information and not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. 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