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Product


CHAT

Engage in real-time, comprehensive interactions, and dive deep into insights,
ensuring customers get the best experience possible.

 * AI Features
 * Multi Platform
 * Engagement
 * Help Desk
 * Analytics
 * Reporting
 * Management
 * Explore All


CHATBOT

Harness the power of AI-driven automation, blending human touch with bot
efficiency to provide seamless user interactions.

 * Chatbot Platform
 * Hybrid Chat
 * ChatGPT Integration
 * Chatbot FAQ


OVERVIEW

Get an in-depth look at our platform, its capabilities, and why security,
advanced configurations, and our dedicated server set us apart.

 * Tour
 * Security
 * Chat Data
 * Advanced Configuration
 * The WhosOn Server
 * Why WhosOn

Deployment


HOSTING

Find the right hosting solution tailored to your needs, whether it's on your
infrastructure, the cloud, or a custom deployment.

 * On-premises
 * Cloud edition
 * Web client
 * Custom roll-out


SERVICES

Dedicated and specialised services to ensure seamless implementation, cultural
adaptation, and get detailed insights.

 * Professional services
 * Chinese services
 * Comparison chat
 * Translation
 * Request for information


INTEGRATIONS

Connect and expand your chat capabilities with our robust API, native
integrations, and detailed developer resources.

 * Live chat API
 * Webhooks
 * Native Integrations
 * Developer documents

Pricing
Customers


INDUSTRIES

Explore tailored solutions optimized for various sectors, ensuring maximum
efficacy and industry-specific customization.

 * Contact Centre
 * Finance
 * Healthcare & pharma
 * Education
 * Public sector
 * Charities
 * See all


EXPERIENCE

Discover the journey and successes of our diverse clientele, showcasing our
expertise and unwavering support standards.

 * Our customers
 * Project portfolio
 * Case studies
 * Support hall of fame


CUSTOMER SUPPORT

Access a hub of resources and stay updated on product maintenance, ensuring
seamless and uninterrupted service for all.

 * Download centre
 * Product maintenance
 * Support

Company


ABOUT

Dive into our roots, learning about our journey and the collaborative
partnerships that empower our vision.

 * Our story
 * Partners


GROUP BRANDS

Discover the broader family of brands under our umbrella, each contributing
unique solutions and innovative technologies.

 * Parker Software
 * ThinkAutomation


PRIVACY

Stay informed about our commitment to data protection, ensuring full
transparency and adherence to global privacy standards.

 * GDPR
 * Privacy




YOUR SPECIALIST FOR SECURE LIVE CHAT AND AI


ADVANCED CHAT TECHNOLOGY FOR ENTERPRISE BUSINESSES

FREE TRIAL


Unlock opportunities with AI-infused chat technology. With WhosOn, you get the
smartest live chat features available – spanning bots, advanced analytics,
conversational automation, and more. All deployed in the way that suits your
business.




SOLVING YOUR LIVE CHAT CHALLENGES

Regulation ready

WhosOn is designed for easily achievable compliance.

Implementation empowerment

On-premises, HCI cloud, or dedicated server deployment.

Enterprise scaling

Primed for multisite, multi-country, multilingual scale.

Safeguarded chat data

Encryption, intrusion prevention, data masking and more.

Integrated chatbots

Blend bots with your agents and technology stack.

Tailored functionality

Customise chat via API, or commission work from our team.


AN OMNICHANNEL ECOSYSTEM

Bind your systems together with WhosOn. Rather than sitting in a silo, your chat
data flows through an integrated ecosystem.




SOPHISTICATED TOOLS FOR YOUR TEAM

Tap an advanced range of features to power up your team. WhosOn gives you
all-new capacity to serve more customers, with more insight, in less time, using
less human resource.

Auto-text suggestion
Sentiment analysis algorithms
Real-time chat translation
Bot platform plug-ins
Live web analytics and visitor tracking
Omnichannel chat-call transitions
Inbuilt help desk suite
Comprehensive chat reports
Explore all features


THE CHOICE FOR HIGHLY REGULATED INDUSTRY

The cookie-cutter approach to live chat isn’t for everyone. Sometimes, you need
a high-level implementation shaped around specific needs. Here, our pedigree
makes us the perfect choice.

A long-established service in complex markets

Catered to niche and custom needs

Experts at technical chat challenges




BUILD. INTEGRATE. GROW.

The best solutions are born of collaboration. So, power your own innovations
with access to our state-of-the-art live chat and bot features.

 * Plug chat into your product
 * Integrate WhosOn into your tech stack
 * Become a technology partner
 * Transform customers' businesses
 * Develop complementary solutions
 * Design your own interface and client


WORK WITH THE UK LIVE CHAT LEADERS

When you partner with WhosOn, you’re partnering with a small force of
specialists. Live chat software has been our forte since the technology’s
conception in the early 2000s. So, we know our business. And, more importantly,
we know how best to cater to yours.



GET STARTED

Free trial Pricing On-Prem Key Registration Update

FEATURES

Chat AI & Bots Help desk Management toolset Analytics Integrations

PRODUCT

Tour On-prem Cloud edition Security Download API

RESOURCES

Blog Case studies Industries Ebooks White papers Developer docs Support docs

COMPARISONS

Zendesk Intercom Salesforce Chat ServiceNow Hubspot LiveChat FreshChat
ChatBeacon Zoho SalesIQ REVE Chat

COMPANY

Our story Partners GDPR Privacy

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UK: 0330 0882 943
US: (833) 932 4638
Product images used are for illustrative purposes. Since we are constantly
developing new updates, and since we still support older editions of our
products, the images shown onsite may not be an exact mirror of the latest
version currently in release.

business process automation software


UK Company Registration Number 4525820 | VAT Registration GB797853061